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I am infected with the Dept of Defense money pak virus and cant use Hitman Pro.


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#1 cher d

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Posted 04 September 2013 - 12:17 PM

Hello,

 

I am infected with the Dept of Defense money pak virus and can't use Hitman Pro because the laptop is part of a network.  I tried Windows Defender Offline, viruses were found and supposedly removed, but the the problem persists.  I scaned with Windows Defender Offline again and no viruses were found, but when I reboot the virus is still there. Also, I am unable to boot in safe mode.  I'd greatly appreciate any assistance provided.  Thanks in advance!!!


Edited by cher d, 04 September 2013 - 07:39 PM.


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#2 xXToffeeXx

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Posted 05 September 2013 - 09:45 AM

I have reported your topic to those who deal with unbootable computer, please wait patiently until they come to assist you.

 

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#3 cher d

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Posted 05 September 2013 - 09:52 PM

Thanks!!!



#4 Elise

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Posted 07 September 2013 - 10:24 AM

Hello,

Can you please let me know what version of Windows this is?

Also, can you try to boot in safe mode (all 3 different Safe mode options, starting with Safe Mode Command prompt), is any of them operational?


regards, Elise


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