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moneypak virus


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4 replies to this topic

#1 psk812

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Posted 04 September 2013 - 10:12 AM

Hi, i've been removing viruses for many years but i'm stumped and about to reinstall windows 7, but i'd rather not at this moment.  I got infected by this annoying Moneypak rogue FBI scam and i can't get into safe mode or do a system restore.  Help!?! (and thanks in advance)

 

I've attached FRST logs which I just created.

Attached File  FRST.txt   34.82KB   8 downloads

Attached File  Search.txt   781bytes   2 downloads


Edited by hamluis, 04 September 2013 - 12:15 PM.
Moved from Win 7 to Malware Removal Logs - Hamluis.


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#2 gringo_pr

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Posted 07 September 2013 - 12:01 AM


Hello psk812

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the flash drive as fixlist.txt

 
HKLM-x32\...\Winlogon: [Shell] cmd.exe [302592 2010-11-20] (Microsoft Corporation) <=== ATTENTION
HKLM-x32\...\Command Processor: "C:\Users\Paul\AppData\Local\CpQQOnxCAht\hxiDXWqE.exe" <======= ATTENTION
HKLM-x32\...\Run: [hxiDXWqE.exe] - C:\Users\Paul\AppData\Local\CpQQOnxCAht\hxiDXWqE.exe [104400 2013-09-03] (Microsoft Corporation)
HKU\Paul\...\Winlogon: [Shell] cmd.exe [345088 2010-11-20] (Microsoft Corporation) <==== ATTENTION
HKU\Paul\...\Command Processor: "C:\Users\Paul\AppData\Local\CpQQOnxCAht\hxiDXWqE.exe" <===== ATTENTION!
2013-09-04 06:18 - 2013-09-04 06:18 - 00182272 _____ C:\Users\Paul\AppData\Roaming\pJiNv8hJhNj
2013-09-04 06:18 - 2013-09-04 06:18 - 00182272 _____ C:\Users\Paul\AppData\Local\vhDdxkszV
2013-09-04 06:18 - 2013-09-04 06:18 - 00182272 _____ C:\ProgramData\5qfkXz1qR
2013-09-04 06:02 - 2013-09-04 06:02 - 00182272 _____ C:\Users\Paul\AppData\Roaming\VE5gjmhwT
2013-09-04 06:02 - 2013-09-04 06:02 - 00182272 _____ C:\Users\Paul\AppData\Local\Ycvtnstl84
2013-09-04 06:02 - 2013-09-04 06:02 - 00182272 _____ C:\ProgramData\DPFoNxd1
2013-09-04 04:58 - 2013-09-04 04:58 - 00182272 _____ C:\Users\Paul\AppData\Roaming\AIUbIFCV8s
2013-09-04 04:58 - 2013-09-04 04:58 - 00182272 _____ C:\Users\Paul\AppData\Local\w9EoaLk441
2013-09-04 04:58 - 2013-09-04 04:58 - 00182272 _____ C:\ProgramData\J76Z6qBt
2013-09-04 04:56 - 2013-09-04 04:56 - 00182272 _____ C:\Users\Paul\AppData\Roaming\ILqHs24NW
2013-09-04 04:56 - 2013-09-04 04:56 - 00182272 _____ C:\Users\Paul\AppData\Local\niPraGKIo
2013-09-04 04:56 - 2013-09-04 04:56 - 00182272 _____ C:\ProgramData\JLAVCqqXK
2013-09-04 04:53 - 2013-09-04 04:53 - 00182272 _____ C:\Users\Paul\AppData\Roaming\V7iYH3yxPcK
2013-09-04 04:53 - 2013-09-04 04:53 - 00182272 _____ C:\Users\Paul\AppData\Local\fY7ZH5bVtS
2013-09-04 04:53 - 2013-09-04 04:53 - 00182272 _____ C:\ProgramData\mTDiyNuWogP
2013-09-04 04:47 - 2013-09-04 04:47 - 00182272 _____ C:\Users\Paul\AppData\Roaming\l71VmL4Mwa4
2013-09-04 04:47 - 2013-09-04 04:47 - 00182272 _____ C:\Users\Paul\AppData\Local\zkXsHNrp1zk
2013-09-04 04:47 - 2013-09-04 04:47 - 00182272 _____ C:\ProgramData\VBBwN4ueGJ
2013-09-03 20:46 - 2013-09-04 04:47 - 00000000 ____D C:\Users\Paul\AppData\Local\CpQQOnxCAht
2013-09-04 06:02 - 2013-03-08 08:10 - 00000300 _____ C:\Windows\Tasks\VIGWTY.job
2013-09-04 06:02 - 2013-07-28 10:30 - 00004175 _____ C:\Windows\setupact.log
2013-09-04 06:02 - 2013-03-08 08:10 - 00000300 _____ C:\Windows\Tasks\VIGWTY.job
2013-09-04 06:02 - 2011-11-06 04:45 - 00000890 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
C:\Users\Paul\AppData\Local\CpQQOnxCAht\hxiDXWqE.exe
C:\Users\Paul\AppData\Local\Temp\rwcwndrwvygkggehkrb.dll
C:\Users\Paul\AppData\Local\Temp\rwcwndrwvygkggehkrb.exe
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options.

Run FRST again like we did before but this time press the Fix button just once and wait.
The tool will make a log on the flash drive (Fixlog.txt) please post it to your reply.

Also boot the computer into normal mode and let me know how things are looking.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 psk812

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Posted 07 September 2013 - 03:11 PM

Hi Gringo,

 

I wanted to take a moment to thank you for the response and to apologize for my ignorance of the forum protocol.  As I mentioned, I've used this site as a valuable resource for malware detection and removal for many years, but this was the first time I was unable to remove the infection on my own.  When I noticed the volume of inquiries and that the average response time was several days, I decided to reinstall Windows 7 in order to access a backup image that was only a couple of weeks old on an external hard drive and restore from that image, which worked.  Since my data is stored on a separate partition, it wasn't much of a problem.  Incidentally, the program I used to backup and restore my Windows 7 ultimate system drive was EaseUS Todo Backup, which I highly recommend.  BTW, wondering if you have any recommendations for avoiding a reinfection of this particularly nasty virus.  I'm using AVG Free and windows firewall behind a local D-Link router.  Thanks again!



#4 gringo_pr

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Posted 07 September 2013 - 05:40 PM

Hello

This is part of my all clean speech and should answer your questions



:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java



The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

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Posted 09 September 2013 - 11:13 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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