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Gonna replace hdd, and order recovery disks. Will I need product key?


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#1 trickshot63

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Posted 03 September 2013 - 08:23 PM

Got a laptop here with a bad hard drive, and no recovery disks. On top of that, the Windows product key is unreadable. If I order recovery disks from HP, will I have to know my product key? Thanks



Oh, the laptop is an HP g71 with Windows 7.



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#2 mainer21

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Posted 04 September 2013 - 12:10 AM

No.



#3 dc3

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Posted 04 September 2013 - 09:20 AM

You will eventually need to activate the new installation, so yes you will need the product key.

 

Did you purchase this computer new and register your purchase?  If you did you may be able to use the serial number to get HP to provide you with a product key.


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#4 trickshot63

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Posted 05 September 2013 - 12:03 AM

No. This is a friends computer, and he said he didn't create any recovery disks when he bought it.



#5 dc3

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Posted 05 September 2013 - 06:04 AM

It doesn't matter who's computer it is, the same issue will prevail.

 

The question is did they register the purchase of this computer after it was purchased?


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#6 Animal

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Posted 07 September 2013 - 06:23 PM

Member reposted and further replies were made. http://www.bleepingcomputer.com/forums/t/507069/do-i-need-my-product-key/

Topic continued there. To avoid confusion this topic now closed.

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