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Win 7 BSOD For Year+


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#1 Wiluven

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Posted 03 September 2013 - 03:59 PM

I've been battling my machine blue screening on a 1-3 day basis for a year now and I've finally had it.  Previously it wasn't a big deal because I primarily used my machine for streaming and minor gaming but I've been using it a lot more lately so either the problem has to go or the PC has to go.

 

What normally happens is the machine will kind of lock up - I can still drill down through start menu but any applications I have open are frozen solid and go into a Not Responding state and eventually the machine will blue screen.  Now here's the kicker, if the machine blue screens I have to load my default BIOS settings and then reset the storage back to AHCI & RAID otherwise the machine will not boot into Windows.  If I turn off the machine while it's 'locked up' but no BSOD, I do not have to do that.

 

I've also sent both of my SSD's back to OCZ and they tested each and both are fine.  I've also gotten rid of the raid and ran the OS on each SSD individually and the machine still crashes.

 

Lastly, I went in 2 days ago and updated every driver I could find and my most recent crash was an hour or so ago.

 

5 Crash Dumps:

http://www.sendspace.com/filegroup/W1b%2BWpSOAmXrNwdDNqw%2BkTjs7WYFMCu1MPzpIjcW3dk

 

Speccy Report - This was taken under full load while a game has been running for hour+

http://speccy.piriform.com/results/bJGPyIU2X8QASVxWSTTbyye

 

Minitoolbox

http://www.sendspace.com/file/knpxgc

 

Machine Specs:
Intel i5-2500k Sandy Bridge

http://www.newegg.com/Product/Product.aspx?Item=N82E16819115072

 

ASRock Z68 Extreme 4 Motherboard

http://www.newegg.com/Product/Product.aspx?Item=N82E16813157250

 

ATI Radeon 6970 2GB Video Card

http://www.newegg.com/Product/Product.aspx?Item=N82E16814102915

 

G.Skill RipJaws X Series 8 GB (2 x 4 GB) DDR3 1600 (PC3 12800) Memory

http://www.newegg.com/Product/Product.aspx?Item=N82E16820231428

 

2x OCZ Vertex 3 SSD in raid

(No Link)

 

Western Digital Black 2TB Storage Drive

http://www.newegg.com/Product/Product.aspx?Item=N82E16822136792

 

Hoping you all can help!

 

Thanks!


Edited by Wiluven, 03 September 2013 - 03:59 PM.


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#2 Anshad Edavana

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Posted 04 September 2013 - 12:07 AM

:welcome: to the Bleeping Computer forum.

 

Thanks for providing the necessary info required for troubleshooting. Please try the below steps.

 

:step1: Free up disk space.

 

Windows requires at least 15% free space on C drive proper operation. Your system seems to be having only 12% now.

Partition 1
Partition ID: Disk #1, Partition #1
Disk Letter: C:
File System: NTFS
Volume Serial Number: 92921936
Size: 112 GB
Used Space: 97 GB (88%)
Free Space: 14.3 GB (12%)

Uninstall unused softwares and move all the data stored either in desktop or my documents to the second partition.

 

:step2: Update SSD firmware.

 

Use OCZ toolbox and update the firmware to the latest revision (if not already done). 

 

http://ocz.com/consumer/download/firmware

 

You may need to disable RAID temporarily for firmware update. Make sure to update for both drives individually. 

 

:step3: Uninstall Daemon Tools.

 

Kernel mode drivers used by this program is known to cause issues in some systems. Uninstall it at least as a test. After the uninstall complete, run the SPTD installer to remove SPTD driver properly.

 

http://www.duplexsecure.com/download/SPTDinst-v183-x64.exe

 

Run the tool and click the Uninstall button (if not grayed out).

 

sptd.jpg

 

:step4: Reapply CPU thermal paste.

 

Your CPU seems to be overheating.

CPU
Intel Core i5 2500K @ 3.30GHz: 62 °C
Sandy Bridge 32nm Technology
RAM

62 C at idle state is not normal for an i5 CPU. Please remove the old thermal compound completely and reapply a good quality one like Arctic silver .

 

http://www.ebay.com/itm/Arctic-Silver-5-3-5g-gram-Thermal-Paste-Grease-20-uses-/390343907573

 

 

 

After replacing the thermal paste, monitor the CPU temperature using Speccy and check whether it continues to overheat. Please post your findings in next reply. 



#3 technonymous

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Posted 04 September 2013 - 03:27 AM

If you're overclocking the cpu don't. Reset bios back to defaults. Also, I notice you have 1600 ram that I5 cpu chip's specs says it only supports DDR3-1066/1333. You want to be sure that the bios is not setting it at the full 1600. You probably have to manually change it. It's probably ok to keep the timings that they suggest on the ripjaws, but don't run it at 1600 it will make your system unstable.


Edited by technonymous, 04 September 2013 - 03:29 AM.


#4 technonymous

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Posted 10 September 2013 - 02:51 PM

You're running into the same issues as a couple others at this site are having. You're running the ram to high. According to your speccy info report the i5 CPU you have only supports DDR3-1066/1333 speeds. Link to your cpu...http://ark.intel.com/products/52210/Intel-Core-i5-2500K-Processor-6M-Cache-up-to-3_70-GHz Scroll down to the memory section. As you can see the ram speed you're currently running at is way beyond the specifications of the processor. Infact you're running your ram even higher than 1600. You need to go into the bios and manually set the ram to 1065 or 1333. Set the ras cas etc. to the specifications of the ram. If it's still unstable at 1333 then put in more lax timmings or you may have to drop it down to 1065. Running your speeds at 798 I am suprised you can even boot up the computer.

 
Speccy info:
 
CPU
Intel Core i5 2500K @ 3.30GHz: 
62 °C
Sandy Bridge 32nm Technology
 
RAM
8.00GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)





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