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Outlook 2013 Mail applet error (Windows 7 64bit)


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#1 Bruce Kent

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Posted 03 September 2013 - 06:22 AM

After uninstalling Office 2010, I downloaded and installed Office 2013 from Microsoftonline.com. The install went smoothly. But after the install was complete I tried to setup an mail account - using the Mail applet in control panel. But got the following popup error " Rundll32.exe - Application error. The application was unable to start correctly (0xc0000be) Click ok to close the application." I therefore cannot add an email account as this has to be done through the applet. I am running Windows7 64bit. I have tried both Office 2013(32bit) and Office 2013(64bit) but get the same result. I have used the "Fixit tool " from Microsoft to uninstall and re-install with no luck. I have googled the error and have had no luck in finding a solution. Has anybody experienced this issue and been able to resolve it?

 

Any help much appreciated. Thanks


Edited by Bruce Kent, 03 September 2013 - 06:59 AM.


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#2 chrisd87

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Posted 04 September 2013 - 03:58 PM

Wow you posted this topic in like 5 different forums... What method did you take to uninstall 2010? Seems like you may have some leftover traces possible in the registry.


"Like car accidents, most hardware problems are due to driver ɹoɹɹǝ."

 


#3 Bruce Kent

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Posted 05 September 2013 - 01:12 AM

Thanks for your reply

 

A bit of overkill posting in so many forums I suppose - just thought I may get an solution a bit quicker.

 

I used the Microsoft Fix-it uninstall tool to remove 2010. Still, have no solution for this......



#4 chrisd87

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Posted 05 September 2013 - 07:13 AM

Did you do the steps that was suggested in the last post here ? Also, can you try step 1 in this post to see if it will help any?


Edited by chrisd87, 05 September 2013 - 07:19 AM.

"Like car accidents, most hardware problems are due to driver ɹoɹɹǝ."

 


#5 Bruce Kent

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Posted 05 September 2013 - 08:05 AM

I did use the Fixit tool to un-install all traces of 2010 - still had the same issues after installing Office 2013. I have not tried the other tip u mentioned (recovery CD etc). I will give that a bash and let u know. Thanks for your help....






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