Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Norton Antivirus Problem


  • Please log in to reply
4 replies to this topic

#1 joebeaven

joebeaven

  • Members
  • 422 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:UK
  • Local time:10:19 PM

Posted 24 April 2006 - 01:32 PM

Hi,

I'm using Norton Antivirus as a part of Norton Systemworks 2003 in Windows XP Pro and would appreciate some advice on a problems I'm having.

The last few weeks I haven't been able to complete a virus scan because Norton gets stuck on a certain folder and puts loads of backslashes on the end of it.

For example it might say it's scanning something like this:

C:\Documents and Settings\Joe\My Documents\Folder Name\Folder Name\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\

It'll then get stuck on this folder with all the slashes and not do anymore. I tried deleting the folder it was getting stuck on once and it just got stuck on another folder with all the backslashes as above.

Please could someone suggest what I should do to correct the problem?

Thanks,
Joe

BC AdBot (Login to Remove)

 


#2 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:05:19 PM

Posted 25 April 2006 - 07:47 PM

Moderator bump...

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 Roniez

Roniez

  • Members
  • 42 posts
  • OFFLINE
  •  
  • Local time:04:19 PM

Posted 04 July 2006 - 06:10 AM

you could try and add the folder that gets stuck in the exclusion list,
and then do a manual scan on that folder.

Otherwise i would consider taking some serious action too, that could be a sign of virus and your norton cannot handle it cause the way norton scans now and days has alterted sevearly from NSW/NAV2003

'

#4 Twitterfollower

Twitterfollower

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:04:19 PM

Posted 24 October 2013 - 06:39 AM

This problem could be fixed by installing the latest version of your Norton product. For more information please visit the following KB article, https://support.norton.com/sp/en/us/home/current/solutions/v59829348_EndUserProfile_en_us

 

Thanks



#5 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,479 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:05:19 PM

Posted 24 October 2013 - 08:45 AM

You have replied to a topic which is more than seven years old. The OP was asking a question in regards to an outdated version of Norton.

The link you provided is applicable to current versions of Norton 360, Norton Anti-virus and NIS.


.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users