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win32.Downloader.gen found by spybot search and destroy


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#1 psyxologos

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Posted 02 September 2013 - 08:54 PM

Hi. I am having a similar problem with this poster. I run Malwarebytes Chameleon and Malwarebytes free but found nothing. Can someone please help? What can I do to get rid of this? Many thanks.

Edited by hamluis, 03 September 2013 - 05:32 AM.
No logs, moved from MRL to Am I Infected - Hamluis.


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#2 boopme

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Posted 03 September 2013 - 07:56 PM

 

Please run Spybot-S&D as Administrator if you haven't already and see if that resolves the problem. It often does.

Spybot - Search & Destroy 2.0

Q: How can I get administrator rights under Windows Vista / Windows 7 / Windows 8?

A: Just right-click on the module’s icon you are about to run and select “Run as administrator”

Spybot - Search & Destroy 1.6.2

On Windows Vista and Windows 7, Spybot - Search & Destroy might tell you that you are not authorized to perform some actions, since they require Administrator rights. You can solve this problem as follows:


1.Right-click the Spybot - Search & Destroy entry in your start menu, instead of just left-clicking to start it.
2.Choose Run as administrator from the context menu.
 

~~Tashi at S S&D

 


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#3 psyxologos

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Posted 09 September 2013 - 06:04 AM

Many thanks. Following my initial post I run 'AdwCleaner' and 'Temp File Cleaner' and it seems to have done the job. When I run Spybot search and destroy now the log is clear, no more Win32.downloader.gen I noticed that after running these two a program ('myphoneExplorer') and a firefox toolbar I had installed a year ago (when the computer was new) stopped working.I have now re-installed both and so far no problems. I think they were 'collateral casualties' of whatever 'AdwCleaner' and 'Temp File Cleaner' removed...

#4 boopme

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Posted 09 September 2013 - 04:19 PM

Yes that appears to have been it.


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