Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Had the Windows Defender virus. Now no Network drivers, audio drivers, etc.


  • Please log in to reply
3 replies to this topic

#1 XdrewXtothX

XdrewXtothX

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:09:54 AM

Posted 02 September 2013 - 03:22 PM

Yesterday I had the Windows defender virus on my Desktop computer. I read things online and most places were saying to use rKill, ComboFix, and Malwarebytes. So I followed everything and then the virus was removed (I believe). Less than an hour later a friend of mine went to a website (which I believe got me a virus).

 

Ever since then when my computer boots up the task bar at the bottom of the screen is grey and plain (looks like a task bar from Windows XP maybe), it says that my "Audio service is not running", and I do not even have the bars that show my Wifi signal (I'm assuming that I am missing the driver now?).
 

I do not know if ComboFix is what did this or if I have another virus but I have become so frustrated with this that I figured I would ask for help.

 

 

I'm running a Gateway DX4860, Windows 7, and a wireless internet card.

If ANY other information is needed then I will be more than happy to give it.



BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,680 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:54 AM

Posted 02 September 2013 - 06:26 PM

Welcome aboard p22002758.gif

 

Since you ran Combofix on your own...

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 XdrewXtothX

XdrewXtothX
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:09:54 AM

Posted 03 September 2013 - 03:51 PM

Thanks a lot! I followed everything and will be anxiously waiting for the next couple days.

Link to new topic: http://www.bleepingcomputer.com/forums/t/506593/windows-defender-virus-combofix-deleted-drivers/



#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,680 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:54 AM

Posted 03 September 2013 - 06:30 PM

thumbsup-thumbs-up-approve-ok-smiley-emo


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users