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Attempt to Open Programs Leads to Failure to Open or Unresponsive Message


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31 replies to this topic

#1 n00bie047

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Posted 02 September 2013 - 12:09 AM

I have noticed that several programs, such as Windows Photo Viewer, Windows Media Player, Quicktime Player, and VLC Player will either not open or automatically bring up the "... is not responding." message. 

 

Likewise, the Quicktime, MS Silverlight, and Adobe Flashplayer plug-ins won't operate correctly during certain instances -- the first 2 more so. 

 

I've never come across such an issue, but first thought it was the result of faulty updates of out the many updates this thing goes through. But now, I'm convinced that is not the case.

 

Any and all assistance would be much appreciated.

 



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#2 Broni

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Posted 02 September 2013 - 01:54 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


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#3 n00bie047

n00bie047
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Posted 03 September 2013 - 11:44 AM

Security Check log:

 

 Results of screen317's Security Check version 0.99.73  
 Windows 7 Service Pack 1 x64 (UAC is disabled!)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Norton Internet Security   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 25  
 Adobe Flash Player 11.8.800.94  
 Adobe Reader XI  
 Mozilla Firefox (23.0.1) 
 Google Chrome 29.0.1547.57  
 Google Chrome 29.0.1547.62  
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 15% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log`````````````````````` 
 

 

 

 

Farbar Service Scanner log:

 

Farbar Service Scanner Version: 28-08-2013
Ran by Carlos (administrator) on 02-09-2013 at 23:09:39
Running from "C:\Users\Carlos\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****

 

 

 

 

MiniToolBox log:

 

MiniToolBox by Farbar  Version: 13-07-2013

Ran by Carlos (administrator) on 02-09-2013 at 23:11:35
Running from "C:\Users\Carlos\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Atheros AR9485 802.11b/g/n WiFi Adapter = Wireless Network Connection (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : MonteCarlo
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.ca.comcast.net.
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 16-E5-43-7A-89-9D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : hsd1.ca.comcast.net.
   Description . . . . . . . . . . . : Atheros AR9485 802.11b/g/n WiFi Adapter
   Physical Address. . . . . . . . . : 74-E5-43-7A-89-9D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::d10e:9fe:8e94:d7e9%12(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.117(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, August 30, 2013 5:12:49 PM
   Lease Expires . . . . . . . . . . : Tuesday, September 03, 2013 9:38:05 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 326427971
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-A1-48-C5-08-2E-5F-77-B3-0A
   DNS Servers . . . . . . . . . . . : 75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : ucdavis.edu
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 08-2E-5F-77-B3-0A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{A0D4BB24-4A95-4B7B-AB5F-15A9C48520DC}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter 6TO4 Adapter:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.hsd1.ca.comcast.net.:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.ca.comcast.net.
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.ucdavis.edu:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 9:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:3cb6:3da8:9d0b:c83b(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::3cb6:3da8:9d0b:c83b%15(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter Reusable Microsoft 6To4 Adapter:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cdns01.comcast.net
Address:  75.75.75.75
 
Name:    google.com
Addresses:  2607:f8b0:4005:800::1006
 74.125.239.46
 74.125.239.35
 74.125.239.40
 74.125.239.32
 74.125.239.36
 74.125.239.34
 74.125.239.39
 74.125.239.38
 74.125.239.41
 74.125.239.37
 74.125.239.33
 
 
Pinging google.com [74.125.239.46] with 32 bytes of data:
Reply from 74.125.239.46: bytes=32 time=18ms TTL=54
Reply from 74.125.239.46: bytes=32 time=16ms TTL=54
 
Ping statistics for 74.125.239.46:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 16ms, Maximum = 18ms, Average = 17ms
Server:  cdns01.comcast.net
Address:  75.75.75.75
 
Name:    yahoo.com
Addresses:  98.139.183.24
 98.138.253.109
 206.190.36.45
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=108ms TTL=47
Reply from 98.139.183.24: bytes=32 time=106ms TTL=47
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 106ms, Maximum = 108ms, Average = 107ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 14...16 e5 43 7a 89 9d ......Microsoft Virtual WiFi Miniport Adapter
 12...74 e5 43 7a 89 9d ......Atheros AR9485 802.11b/g/n WiFi Adapter
 11...08 2e 5f 77 b3 0a ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 16...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 18...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter #2
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.117     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.117    281
    192.168.1.117  255.255.255.255         On-link     192.168.1.117    281
    192.168.1.255  255.255.255.255         On-link     192.168.1.117    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.117    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.117    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 15     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 15     58 2001::/32                On-link
 15    306 2001:0:5ef5:79fb:3cb6:3da8:9d0b:c83b/128
                                    On-link
 12    281 fe80::/64                On-link
 15    306 fe80::/64                On-link
 15    306 fe80::3cb6:3da8:9d0b:c83b/128
                                    On-link
 12    281 fe80::d10e:9fe:8e94:d7e9/128
                                    On-link
  1    306 ff00::/8                 On-link
 15    306 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/02/2013 10:45:08 PM) (Source: Application Error) (User: )
Description: Faulting application name: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bca54
Faulting module name: ntdll.dll, version: 6.1.7601.18205, time stamp: 0x51dba4e7
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x1384
Faulting application start time: 0xDllHost.exe0
Faulting application path: DllHost.exe1
Faulting module path: DllHost.exe2
Report Id: DllHost.exe3
 
Error: (09/02/2013 09:41:11 PM) (Source: Application Error) (User: )
Description: Faulting application name: PictureViewer.exe, version: 7.74.80.86, time stamp: 0x5180f08e
Faulting module name: ntdll.dll, version: 6.1.7601.18205, time stamp: 0x51db9710
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x2e24
Faulting application start time: 0xPictureViewer.exe0
Faulting application path: PictureViewer.exe1
Faulting module path: PictureViewer.exe2
Report Id: PictureViewer.exe3
 
Error: (09/02/2013 09:41:03 PM) (Source: Application Error) (User: )
Description: Faulting application name: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bca54
Faulting module name: ntdll.dll, version: 6.1.7601.18205, time stamp: 0x51dba4e7
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x230
Faulting application start time: 0xDllHost.exe0
Faulting application path: DllHost.exe1
Faulting module path: DllHost.exe2
Report Id: DllHost.exe3
 
Error: (09/02/2013 09:29:22 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 37131717
 
Error: (09/02/2013 09:29:22 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 37131717
 
Error: (09/02/2013 09:29:22 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (09/01/2013 11:11:02 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 31637
 
Error: (09/01/2013 11:11:02 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 31637
 
Error: (09/01/2013 11:11:02 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (09/01/2013 11:10:47 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 16037
 
 
System errors:
=============
Error: (08/31/2013 09:39:50 AM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error: 
%%109
 
Error: (08/31/2013 09:39:50 AM) (Source: DCOM) (User: )
Description: 109gupdate/comsvc{4EB61BAC-A3B6-4760-9581-655041EF4D69}
 
Error: (08/30/2013 06:19:11 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
Error: (08/30/2013 06:19:02 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
Error: (08/30/2013 06:18:52 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
Error: (08/30/2013 06:18:43 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
Error: (08/30/2013 06:18:33 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
Error: (08/30/2013 06:18:24 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
Error: (08/30/2013 06:18:15 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
Error: (08/30/2013 06:18:05 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
 
Microsoft Office Sessions:
=========================
Error: (09/02/2013 10:45:08 PM) (Source: Application Error)(User: )
Description: DllHost.exe6.1.7600.163854a5bca54ntdll.dll6.1.7601.1820551dba4e7c000037400000000000c4102138401cea868bf39cc34C:\Windows\system32\DllHost.exeC:\Windows\SYSTEM32\ntdll.dllfd70cc8e-145b-11e3-a1cf-082e5f77b30a
 
Error: (09/02/2013 09:41:11 PM) (Source: Application Error)(User: )
Description: PictureViewer.exe7.74.80.865180f08entdll.dll6.1.7601.1820551db9710c0000374000ce7532e2401cea85fcf9973c1C:\Program Files (x86)\QuickTime\PictureViewer.exeC:\Windows\SysWOW64\ntdll.dll0e509917-1453-11e3-a1cf-082e5f77b30a
 
Error: (09/02/2013 09:41:03 PM) (Source: Application Error)(User: )
Description: DllHost.exe6.1.7600.163854a5bca54ntdll.dll6.1.7601.1820551dba4e7c000037400000000000c410223001cea85fcac60994C:\Windows\system32\DllHost.exeC:\Windows\SYSTEM32\ntdll.dll0931028a-1453-11e3-a1cf-082e5f77b30a
 
Error: (09/02/2013 09:29:22 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 37131717
 
Error: (09/02/2013 09:29:22 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 37131717
 
Error: (09/02/2013 09:29:22 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (09/01/2013 11:11:02 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 31637
 
Error: (09/01/2013 11:11:02 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 31637
 
Error: (09/01/2013 11:11:02 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (09/01/2013 11:10:47 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 16037
 
 
CodeIntegrity Errors:
===================================
  Date: 2012-11-23 15:51:19.781
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2012-11-23 15:51:19.749
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
64 Bit HP CIO Components Installer (Version: 13.2.1)
Abaqus 6.12 Student Edition (Version: 6.11.0.0)
Adobe Flash Player 11 ActiveX (Version: 11.8.800.94)
Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
Adobe Photoshop CS (Version: CS)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
Adobe Shockwave Player 11.6 (Version: 11.6.3.633)
Akamai NetSession Interface
Amazon MP3 Downloader 1.0.17 (Version: 1.0.17)
AMD Accelerated Video Transcoding (Version: 12.10.100.30328)
AMD APP SDK Runtime (Version: 10.0.873.1)
AMD Catalyst Install Manager (Version: 8.0.911.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Fuel (Version: 2013.0328.2218.38225)
AMD Media Foundation Decoders (Version: 1.0.80328.2204)
AMD Quick Stream (Version: 3.3.14.0)
AMD Steady Video Plug-In  (Version: 2.03.0000)
AMD VISION Engine Control Center (Version: 2013.0328.2218.38225)
Apple Application Support (Version: 2.3.4)
Atheros Driver Installation Program (Version: 9.2)
Audacity 2.0.3 (Version: 2.0.3)
AuthenTec TrueAPI 64-bit (Version: 1.6.0.87)
Autodesk Design Review 2013 (Version: 13.0.0.82)
Autodesk DirectConnect 2013 64-bit (Version: 7.0.28.0)
Autodesk Download Manager (Version: 2.0.2.0)
Autodesk Inventor 2013 Quick Uninstaller (Version: 17.0.13800.0000)
Autodesk Inventor Content Center Libraries 2013 (Desktop Content) (Version: 17.0.13800.0000)
Autodesk Inventor Fusion 2013 (Version: 2.0.0.206)
Autodesk Inventor Fusion for Inventor 2013 Add-in (Version: 1.0.0.111)
Autodesk Inventor Professional 2013 (Version: 17.0.13800.0000)
Autodesk Inventor Professional 2013 English (Version: 17.0.13800.0000)
Autodesk Inventor Professional 2013 English Language Pack (Version: 17.0.13800.0000)
Autodesk Material Library 2013 (Version: 3.0.13)
Autodesk Material Library Base Resolution Image Library 2013 (Version: 3.0.13)
Autodesk Material Library Low Resolution Image Library 2013 (Version: 3.0.13)
Autodesk Network License Manager (Version: 1.0.0)
Autodesk Sync (Version: 3.5.24.0)
Autodesk Vault Basic 2013 (Client) (Version: 17.0.61.0)
Autodesk Vault Basic 2013 (Client) English Language Pack (Version: 17.0.61.0)
Battlefield 2™
Bejeweled 3 (Version: 2.2.0.97)
Blackhawk Striker 2 (Version: 2.2.0.95)
Bonjour (Version: 3.0.0.10)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2013.0328.2218.38225)
Catalyst Control Center InstallProxy (Version: 2013.0328.2218.38225)
Catalyst Control Center Localization All (Version: 2013.0328.2218.38225)
CCC Help Chinese Standard (Version: 2013.0328.2217.38225)
CCC Help Chinese Traditional (Version: 2013.0328.2217.38225)
CCC Help Czech (Version: 2013.0328.2217.38225)
CCC Help Danish (Version: 2013.0328.2217.38225)
CCC Help Dutch (Version: 2013.0328.2217.38225)
CCC Help English (Version: 2013.0328.2217.38225)
CCC Help Finnish (Version: 2013.0328.2217.38225)
CCC Help French (Version: 2013.0328.2217.38225)
CCC Help German (Version: 2013.0328.2217.38225)
CCC Help Greek (Version: 2013.0328.2217.38225)
CCC Help Hungarian (Version: 2013.0328.2217.38225)
CCC Help Italian (Version: 2013.0328.2217.38225)
CCC Help Japanese (Version: 2013.0328.2217.38225)
CCC Help Korean (Version: 2013.0328.2217.38225)
CCC Help Norwegian (Version: 2013.0328.2217.38225)
CCC Help Polish (Version: 2013.0328.2217.38225)
CCC Help Portuguese (Version: 2013.0328.2217.38225)
CCC Help Russian (Version: 2013.0328.2217.38225)
CCC Help Spanish (Version: 2013.0328.2217.38225)
CCC Help Swedish (Version: 2013.0328.2217.38225)
CCC Help Thai (Version: 2013.0328.2217.38225)
CCC Help Turkish (Version: 2013.0328.2217.38225)
ccc-utility64 (Version: 2013.0328.2218.38225)
Chuzzle Deluxe (Version: 2.2.0.95)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Cradle of Rome 2 (Version: 2.2.0.98)
CyberLink YouCam (Version: 3.5.2.4725)
D3DX10 (Version: 15.4.2368.0902)
Dassault Systemes Software Prerequisites x86-x64 (Version: 8.1.3)
Dassault Systemes Software VC9 Prerequisites x86-x64 (Version: 9.1.2)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dora's World Adventure (Version: 2.2.0.95)
Dropbox (Version: 2.0.22)
DWG TrueView 2013 (Version: 19.0.55.0)
Eco Materials Adviser for Autodesk Inventor 2013 (Version: 3.9.12.0)
EOP Software - 25 Sept 2009
ESU for Microsoft Windows 7 SP1 (Version: 5.1.3)
Farm Frenzy (Version: 2.2.0.98)
Farmscapes (Version: 2.2.0.98)
FATE (Version: 2.2.0.97)
Final Drive Fury (Version: 2.2.0.95)
FlightGear 2.8.0.5
Google Chrome (Version: 29.0.1547.62)
Google Update Helper (Version: 1.3.21.153)
GPL Ghostscript (Version: 9.06)
GSview 5.0 (Version: 5.0)
Hewlett-Packard ACLM.NET v1.2.1.1 (Version: 1.00.0000)
Hoyle Card Games (Version: 2.2.0.95)
HP 3D DriveGuard (Version: 4.2.9.1)
HP Application Assistant (Version: 1.1.466.3970)
HP Auto (Version: 1.0.12935.3667)
HP Client Services (Version: 1.1.12938.3539)
HP CoolSense (Version: 2.10.51)
HP Customer Experience Enhancements (Version: 6.0.1.8)
HP Documentation (Version: 1.2.0.0)
HP Games (Version: 1.0.2.5)
HP Launch Box (Version: 1.1.5)
HP MovieStore (Version: 2.1.096)
HP MovieStore (Version: 2.1.21096.0)
HP On Screen Display (Version: 1.3.5)
HP Power Manager (Version: 1.4.7)
HP Quick Launch (Version: 2.7.2)
HP Recovery Manager (Version: 2.0.0)
HP Security Assistant (Version: 3.0.4)
HP Setup (Version: 9.0.15109.3899)
HP Setup Manager (Version: 1.2.14901.3869)
HP SimplePass (Version: 6.0.100.272)
HP Software Framework (Version: 4.6.10.1)
HP Support Assistant (Version: 7.0.39.15)
hyperCAD 2009.3 (Version: 2009.3)
IDT Audio (Version: 1.0.6418.0)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Jewel Match 3 (Version: 2.2.0.98)
Jewel Quest Mysteries: The Seventh Gate Collector's Edition (Version: 2.2.0.98)
John Deere Drive Green (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
LAME v3.99.3 (for Windows)
Letters from Nowhere 2 (Version: 2.2.0.97)
Luxor HD (Version: 2.2.0.98)
Mah Jong Medley (Version: 2.2.0.95)
MATLAB R2012b (Version: 8.0)
MD Nastran 2010 Student Edition (Version: 10.1.0)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft HPC Pack 2008 R2 MS-MPI Redistributable Pack (Version: 3.0.2369.0)
Microsoft Office 2003 Web Components (Version: 12.0.6213.1000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2013 - en-us (Version: 15.0.4517.1509)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Primary Interoperability Assemblies 2005 (Version: 9.0.21022)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server 2005 Express Edition (KBMSS) (Version: 9.4.5000.00)
Microsoft SQL Server 2005 Tools Express Edition (Version: 9.4.5000.00)
Microsoft SQL Server Native Client (Version: 9.00.5000.00)
Microsoft SQL Server Setup Support Files (English) (Version: 9.00.5000.00)
Microsoft SQL Server VSS Writer (Version: 9.00.5000.00)
Microsoft Visual Basic for Applications 7.1 (x64) (Version: 7.1.00.00)
Microsoft Visual Basic for Applications 7.1 (x64) English (Version: 7.1.0.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual Studio 2005 Remote Debugger Light (x64) - ENU
Microsoft Visual Studio 2005 Remote Debugger Light (x64) - ENU (Version: 8.0.52572)
Microsoft Visual Studio 2005 Tools for Applications - ENU
Microsoft Visual Studio 2005 Tools for Applications - ENU (Version: 8.0.50727.146)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Mozilla Firefox 23.0.1 (x86 en-US) (Version: 23.0.1)
Mozilla Maintenance Service (Version: 23.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Norton Internet Security (Version: 20.4.0.40)
Office 15 Click-to-Run Extensibility Component (Version: 15.0.4517.1509)
Office 15 Click-to-Run Licensing Component (Version: 15.0.4517.1509)
Office 15 Click-to-Run Localization Component (Version: 15.0.4517.1509)
OpenAL
opensource (Version: 1.0.14960.3876)
Penguins! (Version: 2.2.0.98)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.98)
PlayReady PC Runtime x86 (Version: 1.3.0)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.97)
Polar Golfer (Version: 2.2.0.98)
POWERPREP II (Version: 2.1.0000)
Project Falcon 2013 (Version: 0.2)
QuickTime (Version: 7.74.80.86)
Realtek Ethernet Controller Driver (Version: 7.49.927.2011)
Realtek PCIE Card Reader (Version: 6.1.7601.29005)
RollerCoaster Tycoon 3: Platinum (Version: 2.2.0.98)
Sentinel Protection Installer 7.5.0 (Version: 7.5.0)
Skype™ 6.7 (Version: 6.7.102)
SolidWorks 2013 x64 Edition SP03 (Version: 21.130.60)
SolidWorks 2013 x64 Edition SP03 (Version: 21.3.0.60)
SolidWorks eDrawings 2013 x64 Edition SP03 (Version: 13.3.111)
SolidWorks Explorer 2013 SP03 x64 Edition (Version: 21.30.60)
SolidWorks Flow Simulation 2013 SP03 x64 Edition  (Version: 21.30.61)
SolidWorks Plastics 2013 SP03 x64 Edition (Version: 21.30.60)
swMSM (Version: 12.0.0.1)
Synaptics Pointing Device Driver (Version: 15.3.29.0)
The Treasures of Mystery Island: The Ghost Ship (Version: 2.2.0.98)
Torchlight (Version: 2.2.0.98)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update Installer for WildTangent Games App
Validity WBF DDK (Version: 4.3.301.0)
VBA (2627.01) (Version: 6.03.00.9402)
VBA (3821b) (Version: 6.01.00.1234)
VBAIntMSMSetup (Version: 1.0.0)
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.98)
VirtualCloneDrive
Visual Basic for Applications ® Core - Chinese (Simplified) (Version: 6.4.99.69)
Visual Basic for Applications ® Core - Chinese (Traditional) (Version: 6.4.99.69)
Visual Basic for Applications ® Core - English (Version: 6.4.99.69)
Visual Basic for Applications ® Core - English (Version: 6.5.10.32)
Visual Basic for Applications ® Core - French (Version: 6.4.99.69)
Visual Basic for Applications ® Core - German (Version: 6.4.99.69)
Visual Basic for Applications ® Core - Italian (Version: 6.4.99.69)
Visual Basic for Applications ® Core - Japanese (Version: 6.4.99.69)
Visual Basic for Applications ® Core - Korean (Version: 6.4.99.69)
Visual Basic for Applications ® Core - Portuguese (Brazil) (Version: 6.4.99.69)
Visual Basic for Applications ® Core - Spanish (Version: 6.4.99.69)
Visual Basic for Applications ® Core - Swedish (Version: 6.4.99.69)
Visual Basic for Applications ® Core (Version: 6.4.99.69)
Visual Basic for Applications ® Core (Version: 6.5.10.54)
Visual C++ 2008 x64 Runtime - (v9.0.30729.4967) (Version: 9.0.30729.4967)
Visual C++ 2008 x64 Runtime - v9.0.30729.4967 (Version: 9.0.30729.4967)
Visual C++ 2008 x86 Runtime - (v9.0.30729.4967) (Version: 9.0.30729.4967)
Visual C++ 2008 x86 Runtime - v9.0.30729.4967 (Version: 9.0.30729.4967)
VitalSource Bookshelf (Version: 6.00.0017)
VLC media player 2.0.5 (Version: 2.0.5)
War Thunder Launcher 1.0.1.252
WildTangent Games App (Version: 4.0.10.2)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinZip 17.5 (Version: 17.5.10480)
Zuma's Revenge (Version: 2.2.0.98)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 34%
Total physical RAM: 7650.36 MB
Available physical RAM: 4989.03 MB
Total Pagefile: 15298.91 MB
Available Pagefile: 12644.38 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.75 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:576.59 GB) (Free:366.48 GB) NTFS
2 Drive d: (Recovery) (Fixed) (Total:19.29 GB) (Free:2.09 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\MONTECARLO
 
Administrator            Carlos                   Guest                    
 
 
**** End of log ****
 

 

 

 

 

Malwarebyte's Anti-Malware log:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.09.03.02
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16660
Carlos :: MONTECARLO [administrator]
 
9/2/2013 11:16:11 PM
mbam-log-2013-09-02 (23-16-11).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 244394
Time elapsed: 12 minute(s), 57 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 4
HKCR\AppID\{72D89EBF-0C5D-4190-91FD-398E45F1D007} (PUP.Optional.DefaultTab.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{CF190686-9E72-403C-B99D-682ABDB63C5B} (PUP.Optional.TopArcadeHits.A) -> Quarantined and deleted successfully.
HKCU\Software\1ClickDownload (PUP.Optional.1ClickDownload.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\SWEETIM (PUP.Optional.SweetIM.A) -> Quarantined and deleted successfully.
 
Registry Values Detected: 1
HKLM\Software\SweetIM|simapp_id (PUP.Optional.SweetIM.A) -> Data: 11111111 -> Quarantined and deleted successfully.
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 8
C:\Users\Carlos\AppData\Local\Temp\2jekS4vu.exe.part (PUP.BundleInstaller.DW) -> Quarantined and deleted successfully.
C:\Users\Carlos\AppData\Local\Temp\F_WnD6Oe.exe.part (PUP.Optional.Topmedia) -> Quarantined and deleted successfully.
C:\Users\Carlos\AppData\Local\Temp\nmrNJuRG.exe.part (PUP.Downware) -> Quarantined and deleted successfully.
C:\Users\Carlos\AppData\Local\Temp\p79aIsWK.exe.part (PUP.Optional.Installex) -> Quarantined and deleted successfully.
C:\Users\Carlos\AppData\Local\Temp\qgCNWmID.exe.part (PUP.Optional.OneClickDownloader.A) -> Quarantined and deleted successfully.
C:\Users\Carlos\AppData\Local\Temp\ufp4V5Gp.exe.part (PUP.Optional.Bandoo) -> Quarantined and deleted successfully.
C:\Users\Carlos\AppData\Local\Temp\UpzkaqL2.exe.part (PUP.Optional.Installex) -> Quarantined and deleted successfully.
C:\Users\Carlos\Downloads\SoftonicDownloader_for_smartripper.exe (PUP.Optional.Softonic) -> Quarantined and deleted successfully.
 
(end)
 

 

 

 

 

 

Malwarebyte's Anti-Rootkit logs:

 

mbar-log-2013-09-02 (23-56-31).txt

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1005
www.malwarebytes.org
 
Database version: v2013.09.03.02
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16660
Carlos :: MONTECARLO [administrator]
 
9/2/2013 11:56:31 PM
mbar-log-2013-09-02 (23-56-31).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 285593
Time elapsed: 1 hour(s), 17 minute(s), 5 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 

 

 

 

 

system-log.txt

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1005
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 10.0.9200.16660
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.695000 GHz
Memory total: 8021987328, free: 5593374720
 
Downloaded database version: v2013.09.03.02
Downloaded database version: v2013.08.06.01
=======================================
Initializing...
------------ Kernel report ------------
     09/02/2013 23:56:23
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\compbatt.sys
\SystemRoot\system32\drivers\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\amd_sata.sys
\SystemRoot\system32\drivers\storport.sys
\SystemRoot\system32\drivers\amd_xata.sys
\SystemRoot\system32\drivers\amdsata.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\NISx64\1404000.028\SYMDS64.SYS
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\NISx64\1404000.028\SYMEFA64.SYS
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\wd.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\system32\drivers\hpdskflt.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\amdkmpfd.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\drivers\NISx64\1404000.028\ccSetx64.sys
\SystemRoot\system32\drivers\NISx64\1404000.028\Ironx64.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\System32\Drivers\NISx64\1404000.028\SYMNETS.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
\SystemRoot\system32\drivers\NISx64\1404000.028\SRTSPX64.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\??\C:\Windows\system32\drivers\LUMDriver.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\IPSDefs\20130902.001\IDSvia64.sys
\SystemRoot\System32\Drivers\ElbyCDIO.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\drivers\blbdrive.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\BASHDefs\20130715.001\BHDrvx64.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\drivers\amdppm.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\athrx.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\drivers\amdxhc.sys
\SystemRoot\system32\drivers\USBD.SYS
\SystemRoot\system32\DRIVERS\usbfilter.sys
\SystemRoot\system32\drivers\usbohci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\CmBatt.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\drivers\SynTP.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\RtsP2Stor.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\Accelerometer.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\clwvd.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\VClone.sys
\SystemRoot\system32\DRIVERS\SCSIPORT.SYS
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\drivers\amdhub30.sys
\SystemRoot\system32\drivers\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtihdW76.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\stwrt64.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_amd_sata.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WinUSB.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\DRIVERS\appexDrv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\Drivers\Sentinel64.sys
\??\C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\Drivers\NISx64\1404000.028\SRTSP64.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\VirusDefs\20130902.002\EX64.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\VirusDefs\20130902.002\ENG64.SYS
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80079cf790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000006b\
Lower Device Object: 0xfffffa8007916060
Lower Device Driver Name: \Driver\amd_sata\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80079cf790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80079ce5a0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80079cf790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80079cf040, DeviceName: Unknown, DriverName: \Driver\hpdskflt\
DevicePointer: 0xfffffa800738a040, DeviceName: Unknown, DriverName: \Driver\amd_xata\
DevicePointer: 0xfffffa8007916060, DeviceName: \Device\0000006b\, DriverName: \Driver\amd_sata\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 2A3DD743
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 407552
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 409600  Numsec = 1209188352
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1209597952  Numsec = 40452096
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 640135028736 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1250243728-1250263728)...
Done!
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_0_2048_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_r.mbam...
Removal finished
 

 

 

 

Rkill log:

 

Rkill 2.6.1 by Lawrence Abrams (Grinler)

Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 09/03/2013 09:23:48 AM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * HOSTS file entries found: 
 
  127.0.0.1       localhost
 
Program finished at: 09/03/2013 09:25:14 AM
Execution time: 0 hours(s), 1 minute(s), and 25 seconds(s)


#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,738 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:04:50 PM

Posted 03 September 2013 - 06:26 PM

Nothing deadly so far...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#5 n00bie047

n00bie047
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:03:50 PM

Posted 04 September 2013 - 11:03 AM

Adware Cleaner:

 

# AdwCleaner v3.002 - Report created 03/09/2013 at 19:16:25

# Updated 01/09/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Carlos - MONTECARLO
# Running from : C:\Users\Carlos\Desktop\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\AGI
Folder Deleted : C:\ProgramData\boost_interprocess
Folder Deleted : C:\Program Files (x86)\AGI
Folder Deleted : C:\Users\Carlos\AppData\Local\AGI
Folder Deleted : C:\Users\Carlos\AppData\Roaming\Mozilla\Firefox\Profiles\ue3mhz8a.default\jetpack
File Deleted : C:\Users\Carlos\AppData\Roaming\Mozilla\Firefox\Profiles\ue3mhz8a.default\searchplugins\safesearch.xml
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jbpkiefagocgkmemidfngdkamloieekf
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKCU\Software\AGI
Key Deleted : HKCU\Software\ilivid
Key Deleted : HKCU\Software\PrivitizeVPNInstallDates
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\StartSearch
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16660
 
 
-\\ Mozilla Firefox v23.0.1 (en-US)
 
[ File : C:\Users\Carlos\AppData\Roaming\Mozilla\Firefox\Profiles\ue3mhz8a.default\prefs.js ]
 
 
-\\ Google Chrome v29.0.1547.62
 
[ File : C:\Users\Carlos\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [3585 octets] - [03/09/2013 19:10:00]
AdwCleaner[R1].txt - [3645 octets] - [03/09/2013 19:14:38]
AdwCleaner[S0].txt - [3063 octets] - [03/09/2013 19:16:25]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3123 octets] ##########
 

 

 

 

 

Junk Removal Tool

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu
Version: 5.5.7 (09.01.2013:1)
OS: Windows 7 Home Premium x64
Ran by Carlos on Tue 09/03/2013 at 19:26:28.08
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\privitizevpn_1_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\privitizevpn_1_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\privitizevpn_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\privitizevpn_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\iLividSetup-r707-n-bf_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\iLividSetup-r707-n-bf_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\iLividSetup-r707-n-bf_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\iLividSetup-r707-n-bf_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{6BAD5BDD-C838-4053-A714-127A089B3939}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{6BAD5BDD-C838-4053-A714-127A089B3939}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Windows\syswow64\ai_recyclebin"
Successfully deleted: [Empty Folder] C:\Users\Carlos\appdata\local\{02A5E1B1-2B62-484A-908E-C6848DBA5EFB}
Successfully deleted: [Empty Folder] C:\Users\Carlos\appdata\local\{3086DB24-B899-45D1-896E-92331B215ED7}
Successfully deleted: [Empty Folder] C:\Users\Carlos\appdata\local\{341AB782-0077-47BE-8C44-F3C6E905A955}
Successfully deleted: [Empty Folder] C:\Users\Carlos\appdata\local\{3D5982D1-0DDE-482A-9769-D71FD4D963A6}
Successfully deleted: [Empty Folder] C:\Users\Carlos\appdata\local\{4786ED54-9623-425C-83DF-5F083A121B73}
Successfully deleted: [Empty Folder] C:\Users\Carlos\appdata\local\{6AD9304C-A457-446A-AC98-0B642C3EF18D}
Successfully deleted: [Empty Folder] C:\Users\Carlos\appdata\local\{A5189916-DD28-451D-874F-103F897CA002}
Successfully deleted: [Empty Folder] C:\Users\Carlos\appdata\local\{C13C2475-55EC-40B3-BA46-040D64CE8E0D}
Successfully deleted: [Empty Folder] C:\Users\Carlos\appdata\local\{C8D35BA7-2F76-47A2-BE84-172B5CA75E17}
Successfully deleted: [Empty Folder] C:\Users\Carlos\appdata\local\{D78C475B-594F-4D22-BD1E-302D9489A7F9}
Successfully deleted: [Empty Folder] C:\Users\Carlos\appdata\local\{EB94AFCD-EF83-494B-8DC4-A31A1465EDAC}
Successfully deleted: [Empty Folder] C:\Users\Carlos\appdata\local\{F60830CA-6E02-4A1D-9699-39872F775BEC}
Successfully deleted: [Empty Folder] C:\Users\Carlos\appdata\local\{F70CFEDD-B322-4F21-93D5-F95A2662298B}
Successfully deleted: [Empty Folder] C:\Users\Carlos\appdata\local\{F7B42997-08C4-4020-B460-2567F88D7F6A}
 
 
 
~~~ FireFox
 
Emptied folder: C:\Users\Carlos\AppData\Roaming\mozilla\firefox\profiles\ue3mhz8a.default\minidumps [289 files]
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 09/03/2013 at 19:38:24.34
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

 

 

No log produced by ESET Scan



#6 Broni

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Posted 04 September 2013 - 08:22 PM

How is computer doing?


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#7 n00bie047

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Posted 04 September 2013 - 08:50 PM

The issues persist. One additional issue that I forgot to mention in the first post is that upon system start up, an AMD Graphics Control Center process stops working and an error message appears saying no AMD Graphics driver is installed (when there is). Could all this be due to update issues?



#8 Broni

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Posted 04 September 2013 - 08:52 PM

Download Windows Repair (All in One) from this site

Install the program then run it.

NOTE 1. In Windows Vista, 7 and 8 right click on the program, click "Run As Administrator".
NOTE 2. Disable your antivirus program before running Windows Repair.


Go to Step 2 and allow it to run CheckDisk by clicking on Do It button:

p22002979.gif



Once that is done then go to Step 3 and allow it to run System File Check by clicking on Do It button:

p22002980.gif


Go to Step 4 and under "System Restore" click on Create button:

p22002982.gif


Go to Start Repairs tab and click Start button.

Leave all checkmarks as they're.
NOTE for Windows 8 users. Reset Registry Permissions is NOT checked by design.

Click on Start button.

p22003030.gif

Post Windows Repair log (_windows_repair_log.txt) which is located in the following folder:
64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs


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#9 n00bie047

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Posted 04 September 2013 - 11:54 PM

The issues still persist. I had disabled my anti-virus software for an hour, but the hour mark passed during Step 4. Did that affect anything?

 

 

 

   Running Repair Under System Account
Starting Repairs...
   Start (9/4/2013 9:19:46 PM)
 
Reset Registry Permissions 01/03
   HKEY_CURRENT_USER & Sub Keys
   Start (9/4/2013 9:19:46 PM)
   Running Repair Under Current User Account
   Done (9/4/2013 9:20:07 PM)
 
Reset Registry Permissions 02/03
   HKEY_LOCAL_MACHINE & Sub Keys
   Start (9/4/2013 9:20:07 PM)
   Running Repair Under System Account
   Done (9/4/2013 9:26:41 PM)
 
Reset Registry Permissions 03/03
   HKEY_CLASSES_ROOT & Sub Keys
   Start (9/4/2013 9:26:41 PM)
   Running Repair Under System Account
   Done (9/4/2013 9:30:10 PM)
 
Register System Files
   Start (9/4/2013 9:30:10 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:31:20 PM)
 
Repair WMI
   Start (9/4/2013 9:31:20 PM)
   Running Repair Under Current User Account
Invalid Global Switch.
 
Invalid Global Switch.
 
   Running Repair Under System Account
Invalid Global Switch.
 
Invalid Global Switch.
 
   Done (9/4/2013 9:33:51 PM)
 
Repair Windows Firewall
   Start (9/4/2013 9:33:52 PM)
   Running Repair Under Current User Account
The Internet Connection Sharing (ICS) service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Internet Connection Sharing (ICS) service could not be started.
 
The service did not report an error.
 
More help is available by typing NET HELPMSG 3534.
 
   Running Repair Under System Account
The Internet Connection Sharing (ICS) service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Internet Connection Sharing (ICS) service could not be started.
 
The service did not report an error.
 
More help is available by typing NET HELPMSG 3534.
 
   Done (9/4/2013 9:34:32 PM)
 
Repair Internet Explorer
   Start (9/4/2013 9:34:32 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:35:36 PM)
 
Repair MDAC/MS Jet
   Start (9/4/2013 9:35:36 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:36:07 PM)
 
Repair Hosts File
   Start (9/4/2013 9:36:07 PM)
   Running Repair Under System Account
   Done (9/4/2013 9:36:10 PM)
 
Remove Policies Set By Infections
   Start (9/4/2013 9:36:10 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:36:14 PM)
 
Repair Icons
   Start (9/4/2013 9:36:14 PM)
   Running Repair Under System Account
Could Not Find C:\Users\Carlos\AppData\Local\IconCache.db.bak
Could Not Find C:\Users\Carlos\AppData\Local\IconCache.db
   Done (9/4/2013 9:36:17 PM)
 
Repair Winsock & DNS Cache
   Start (9/4/2013 9:36:17 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:36:39 PM)
 
Repair Proxy Settings
   Start (9/4/2013 9:36:39 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:36:44 PM)
 
Repair Windows Updates
   Start (9/4/2013 9:36:44 PM)
   Running Repair Under Current User Account
The Windows Update service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The system cannot find the file specified.
   Running Repair Under System Account
The Cryptographic Services service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Background Intelligent Transfer Service service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Windows Update service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The system cannot find the file specified.
   Done (9/4/2013 9:37:27 PM)
 
Repair CD/DVD Missing/Not Working
   Start (9/4/2013 9:37:27 PM)
   Done (9/4/2013 9:37:27 PM)
 
Repair Volume Shadow Copy Service
   Start (9/4/2013 9:37:27 PM)
   Running Repair Under Current User Account
The Volume Shadow Copy service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Microsoft Software Shadow Copy Provider service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
   Running Repair Under System Account
The Volume Shadow Copy service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Microsoft Software Shadow Copy Provider service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
   Done (9/4/2013 9:37:53 PM)
 
Repair MSI (Windows Installer)
   Start (9/4/2013 9:37:53 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:38:06 PM)
 
Repair bat Association
   Start (9/4/2013 9:38:06 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:38:11 PM)
 
Repair cmd Association
   Start (9/4/2013 9:38:11 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:38:16 PM)
 
Repair com Association
   Start (9/4/2013 9:38:16 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:38:20 PM)
 
Repair Directory Association
   Start (9/4/2013 9:38:20 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:38:25 PM)
 
Repair Drive Association
   Start (9/4/2013 9:38:25 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:38:30 PM)
 
Repair exe Association
   Start (9/4/2013 9:38:30 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:38:35 PM)
 
Repair Folder Association
   Start (9/4/2013 9:38:35 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:38:40 PM)
 
Repair inf Association
   Start (9/4/2013 9:38:40 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:38:45 PM)
 
Repair lnk (Shortcuts) Association
   Start (9/4/2013 9:38:45 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:38:50 PM)
 
Repair msc Association
   Start (9/4/2013 9:38:50 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:38:55 PM)
 
Repair reg Association
   Start (9/4/2013 9:38:55 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:39:00 PM)
 
Repair scr Association
   Start (9/4/2013 9:39:00 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:39:05 PM)
 
Repair Windows Safe Mode
   Start (9/4/2013 9:39:05 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:39:09 PM)
 
Repair Print Spooler
   Start (9/4/2013 9:39:09 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:39:23 PM)
 
Restore Important Windows Services
   Start (9/4/2013 9:39:23 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:39:36 PM)
 
Set Windows Services To Default Startup
   Start (9/4/2013 9:39:36 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/4/2013 9:39:51 PM)
 
Cleaning up empty logs...
 
All Selected Repairs Done.
   Done (9/4/2013 9:39:51 PM)
   Total Repair Time: 00:20:05
 
 
...YOU MUST RESTART YOUR SYSTEM...
   Running Repair Under System Account


#10 Broni

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Posted 05 September 2013 - 07:02 PM

Update me on current issues.


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#11 n00bie047

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Posted 05 September 2013 - 07:55 PM

Basically, the same issues in the first post, along with the "missing" AMD graphics driver, still exist. Though I noticed that Windows Media Player will play music, but not videos.



#12 Broni

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Posted 05 September 2013 - 08:13 PM

The only other option would be repair installation: http://www.sevenforums.com/tutorials/3413-repair-install.html


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#13 n00bie047

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Posted 06 September 2013 - 06:56 PM

What exactly does that do?



#14 Broni

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Posted 06 September 2013 - 07:00 PM

My link explains it all.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#15 n00bie047

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Posted 09 September 2013 - 02:39 PM

For Step 15, where would I get the product key from if I downloaded the ISO file?






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