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Cannot access files from my harddisk :( Please help me im kinda lost


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3 replies to this topic

#1 harish411

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Posted 01 September 2013 - 11:38 PM

i dont know what happened with my harddisk data. 

When im trying to access my files a pop up on my screen saying....

"Windows cannot find  'F:\.Trashes\c4894f11.exe'.Make sure you've typed the name correctly, then try again"

i did run a virus scan on my hdd but it says no viruses found.

Please help me out as i have all my inportant data in my hdd.

 

Forgot to mention that all my folders in my hdd are refered "type- Shortcuts"

I'm using windows 8 pc.Attached File  error.jpg   40.56KB   1 downloads



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#2 Sirawit

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Posted 02 September 2013 - 12:18 AM

Can you go to home page of your HDD (Drive F) and take a screenshot?

 

You already got virus in your HDD. Follow this guide to show hidden file : click.

But please also uncheck "hide protected operating system files" If prompt please OK.

 

And scan with antivirus again.

 

Thank you.


Edited by Sirawit, 02 September 2013 - 12:21 AM.

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“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

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#3 harish411

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Posted 02 September 2013 - 12:52 AM

Thanks dude i spoke to WD customer services and they asked me to do the same step and it was fixed.

 

So now my question is will there be any virus on my hdd.

 

Will there be any impact in the option which i unchecked with my Operating system.



#4 Sirawit

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Posted 02 September 2013 - 05:22 AM

If you think your HDD still have virus, you my want to scan it with other programs such as Malwarebytes-Antimalware.

For your computer, if you not sure it have virus or not, try scan full computer, or post new thread in Am I infected forum.

 

For the options you checked, no, it just show hidden system files, you can check it again if you want. (Also recommended.)

 

Thank you.


Edited by Sirawit, 02 September 2013 - 05:24 AM.

If I don't reply back to you in 2 days, feel free to send me a PM.

 

“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

“But I don’t, Nyx. Because, Nyx, I’m your mother, and a mother will always love her daughter, no matter what.” -Past sins by Pen stroke.





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