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#1 mo12

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Posted 01 September 2013 - 03:57 PM

When I start my computer and click into Internet Explorer, I get a message box saying error loading clicmrt.dll specified module could not be found. I just click OK and go ahead. Is there a way to get rid of this message? I have Vistas premium home version. Thank you.

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#2 dc3

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Posted 05 September 2013 - 10:30 AM

 
Please download and install Speccy to provide us with information about your computer.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps3c082bf1.png
 
Click on File, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click in the Reply to Topic box, then right click and then click on Paste.  This will load a link to the Speccy log.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 mo12

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Posted 05 September 2013 - 11:13 AM

http://speccy.piriform.com/results/ddVcbmoFpil7J7Bs7Fa7Bkf



#4 mo12

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Posted 05 September 2013 - 11:17 AM

iToolBox by Farbar  Version: 13-07-2013
Ran by Maureen (administrator) on 05-09-2013 at 11:15:17
Running from "C:\Users\Maureen\Desktop"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/05/2013 11:02:53 AM) (Source: Perflib) (User: )
Description: PolicyAgent

Error: (09/05/2013 11:02:53 AM) (Source: Perflib) (User: )
Description: OpenIPSecPerformanceDataC:\Windows\System32\ipsecsvc.dllPolicyAgent8

Error: (09/05/2013 11:02:52 AM) (Source: Perflib) (User: )
Description: Outlook

Error: (09/05/2013 11:02:52 AM) (Source: Perflib) (User: )
Description: Outlook8

Error: (09/05/2013 11:02:52 AM) (Source: Perflib) (User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll8

Error: (09/05/2013 09:19:42 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/05/2013 09:18:19 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (09/05/2013 09:18:19 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (09/05/2013 09:18:19 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (09/05/2013 09:18:19 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

System errors:
=============
Error: (09/05/2013 09:20:16 AM) (Source: Service Control Manager) (User: )
Description: NVIDIA Update Service Daemon%%1069

Error: (09/05/2013 09:20:16 AM) (Source: Service Control Manager) (User: )
Description: nvUpdatusService.\UpdatusUser%%1330

Error: (09/05/2013 09:19:43 AM) (Source: Service Control Manager) (User: )
Description: SRTSP
SRTSPX

Error: (09/05/2013 09:19:43 AM) (Source: Service Control Manager) (User: )
Description: Norton Internet Security%%3

Error: (09/04/2013 08:44:09 AM) (Source: Service Control Manager) (User: )
Description: NVIDIA Update Service Daemon%%1069

Error: (09/04/2013 08:44:09 AM) (Source: Service Control Manager) (User: )
Description: nvUpdatusService.\UpdatusUser%%1330

Error: (09/04/2013 08:43:29 AM) (Source: Service Control Manager) (User: )
Description: SRTSP
SRTSPX

Error: (09/04/2013 08:43:29 AM) (Source: Service Control Manager) (User: )
Description: Norton Internet Security%%3

Error: (09/03/2013 09:31:04 AM) (Source: Service Control Manager) (User: )
Description: NVIDIA Update Service Daemon%%1069

Error: (09/03/2013 09:31:04 AM) (Source: Service Control Manager) (User: )
Description: nvUpdatusService.\UpdatusUser%%1330

Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2013-08-13 22:45:38.748
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 22:45:38.529
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 22:45:38.307
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 22:45:38.088
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 22:45:35.081
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 22:45:34.864
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 22:45:34.639
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 22:45:34.417
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 22:45:26.890
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-13 22:45:26.671
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================

Apple Mobile Device Support (Version: 6.0.1.3)
ARO 2013 (Version: 8.0)
Bonjour (Version: 3.0.0.10)
Canon MP495 series MP Drivers
CCleaner (Version: 3.28)
Intel® Matrix Storage Manager
iTunes (Version: 11.0.1.12)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Security Client (Version: 4.3.0215.0)
Microsoft Security Essentials (Version: 4.3.215.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
NVIDIA 3D Vision Driver 311.06 (Version: 311.06)
NVIDIA Control Panel 311.06 (Version: 311.06)
NVIDIA Display Control Panel (Version: 6.14.12.5896)
NVIDIA Drivers (Version: 1.3)
NVIDIA Graphics Driver 311.06 (Version: 311.06)
NVIDIA Install Application (Version: 2.1002.108.688)
NVIDIA Update 1.11.3 (Version: 1.11.3)
NVIDIA Update Components (Version: 1.11.3)
Octoshape add-in for Adobe Flash Player
PlayReady PC runtime (Version: 1)
PVSonyDll (Version: 1.00.0001)
Speccy (Version: 1.22)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live MIME IFilter (Version: 15.4.3502.0922)

========================= Memory info: ===================================

Percentage of memory in use: 57%
Total physical RAM: 4094.26 MB
Available physical RAM: 1760.07 MB
Total Pagefile: 8401.8 MB
Available Pagefile: 5341.5 MB
Total Virtual: 4095.88 MB
Available Virtual: 3996.51 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:678.64 GB) (Free:618.43 GB) NTFS

========================= Users: ========================================

User accounts for \\MAUREEN-PC

Administrator            Guest                    Maureen                 
UpdatusUser             

========================= Minidump Files ==================================

No minidump file found

**** End of log ****



Okay, hope I followed your instructions properly.



#5 dc3

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Posted 05 September 2013 - 12:18 PM

I see an error related to Norton, but I don't see Norton listed in the software list.  Did you uninstall it?  If you did, did you use the Norton removal tool?

 

Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

 

NisDrvWFP.sys is part of Microsoft Security Essentials.  I would suggest uninstalling it, and reinstalling it.

 

There is a problem with the Nvidia update service, try the following:

 

1) Start Services.msc

2) Scroll down to "NVIDIA Update Service Daemon"

3) Right-click it and select Properties

4) Click the Logon tab

5) Click the Log on as: Local System Account button ON

6) Click OK

7) Right click the "NVIDIA Update Service Daemon" and click Start

 

I would suggest not using the registry cleaner in Ccleaner.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 mo12

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Posted 05 September 2013 - 02:03 PM

Hi, so I uninstalled and then reinstalled Microsoft Security Essentials. Then I followed the instructions on the NVIDIA Update Service Daemon but got the following message when I clicked start. "The NVIDIA Update service Daemon on local computer started and then stopped. Some services stop automatically if they are not in use by other services or programs." I will now stop and restart my computer to see if I am still getting the Run Dll message. Thanks for your help.



#7 mo12

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Posted 05 September 2013 - 02:15 PM

Well, I still get the Rundll error box when starting up. As for your question about Norton, I never did have Norton installed on here but I bought the computer second hand so possibly the former owner might have had it on here. Do you want me to do something about the Norton question?



#8 mo12

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Posted 25 October 2013 - 01:13 PM

Hi, I still get the same RUNDLL error message when I start up the computer. I followed your instructions but when the problem was not resolved I never heard back from you again. Also something was really wrong because until today, I could not connect to anything whatsoever at www.bleepingcomputer.com. Is there anything more I should be doing regarding this problem?



#9 dc3

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Posted 25 October 2013 - 02:31 PM

Was there a free trial version of Norton installed on this computer when you bought it?

 

Let's try uninstalling and then reinstalling the Nvidia drivers.

 

Uninstalling NVIDIA Drivers
 
Before installing new NVIDA drivers you must first uninstall the old drivers.  It is very important that the Graphics Driver be the last driver to be uninstalled.  If this is not done you will find yourself repeating the process.
 
Before uninstalling the drivers you should download the new drivers from the NVIDA website.  As you can see in the image below there are two means of finding the correct drivers.  Option 1: is the manual method, Option 2: is a automated scan which will find the correct drivers.  
 
nvidiadownload_zps19003119.png
 
Don't open the drivers until after all of the drivers have been uninstalled and the computer has been restarted.
 
In the Start menu click on Control Panel, when it opens click on Programs and Features and wait until it is populized.
 
The programs are alphabetized, scroll down to the Ns where you will find the list of NVIDIA drivers similar to the one in the image below.
 
Nvidia_zps01e691da.png
 
Important: Users of older motherboards with a Nvidia Chipset may find a ChipsetDriver listed, these are unreleated to the Display Drivers. If you uninstall a NVIDIA Chipset drivers, your system could become non functional and require a installation of the operating system.
 
Remove these drivers one at a time leaving the Graphics Driver the last to be uninstalled
 
Place the mouse pointer over the driver you want to uninstall, this will highlight the choice.  Right click on the driver, a window will open with the word Uninstall, click on this to uninstall the driver.  After the driver is removed from the list go on to the next one. 
 
Note:  If while uninstalling the Nvidia Drivers the system asks for a RESTART after uninstalling a driver and it wont let you proceed when choosing "restart later", then its OK go ahead and restart and pick up in the Control Panel under Programs and Features where you left off.
  
Now that you are left only with Graphics Driver, uninstall it.   
  
The system will ask for a RESTART, you should now do so.
 
Windows has as native graphics driver which will make it possible to continue with the installation of the new NVIDIA drivers.  You should install the new drivers now.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 mo12

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Posted 25 October 2013 - 03:16 PM

As far as I know Norton was never on the computer since I bought it, but I did buy it second hand. Before I follow your last instructions, I wanted you to know that a couple of weeks ago I updated my drivers when a message urged me to and I have not seen this message about updating drivers since. Would it maybe be necessary to go all the way back to the very first instructions you gave me? I mean when I was told to download Speccy...Because it has been some time since we communicated and things may have changed somewhat.



#11 dc3

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Posted 25 October 2013 - 03:29 PM

If you believe that changes have been made which would make the last MiniToolBox log invalid, run it again and post it.

 

When you updated your Nvidia drivers did you uninstall all of the drivers, and did you make the last driver to be uninstalled the Graphics driver?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 mo12

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Posted 25 October 2013 - 04:40 PM

iniToolBox by Farbar  Version: 13-07-2013

 

Ran by Maureen (administrator) on 25-10-2013 at 16:36:21

 

Running from "C:\Users\Maureen\Desktop"

 

Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X64)

 

Boot Mode: Normal

 

***************************************************************************

 

 

========================= Event log errors: ===============================

 

 

Application errors:

 

==================

 

Error: (10/25/2013 09:40:44 AM) (Source: Application Hang) (User: )

 

Description: The program iexplore.exe version 8.0.6001.19475 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.

 

Process ID: 1230

 

Start Time: 01ced18e335d65b9

 

Termination Time: 8

 

 

Error: (10/25/2013 08:56:59 AM) (Source: WinMgmt) (User: )

 

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

 

Error: (10/24/2013 08:04:56 PM) (Source: WinMgmt) (User: )

 

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

 

Error: (10/24/2013 08:03:51 PM) (Source: Application Error) (User: )

 

Description: Faulting application ARO.exe, version 9.0.28.0, time stamp 0x51271415, faulting module ARO.exe, version 9.0.28.0, time stamp 0x51271415, exception code 0xc0000005, fault offset 0x00029b3a,

 

process id 0xc3c, application start time 0xARO.exe0.

 

 

Error: (10/24/2013 05:05:09 PM) (Source: WinMgmt) (User: )

 

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

 

Error: (10/24/2013 05:04:01 PM) (Source: Application Error) (User: )

 

Description: Faulting application ARO.exe, version 9.0.28.0, time stamp 0x51271415, faulting module ARO.exe, version 9.0.28.0, time stamp 0x51271415, exception code 0xc0000005, fault offset 0x00029b3a,

 

process id 0xa48, application start time 0xARO.exe0.

 

 

Error: (10/24/2013 08:57:22 AM) (Source: WinMgmt) (User: )

 

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

 

Error: (10/23/2013 05:46:26 PM) (Source: WinMgmt) (User: )

 

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

 

Error: (10/23/2013 09:35:29 AM) (Source: WinMgmt) (User: )

 

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

 

Error: (10/22/2013 05:17:46 PM) (Source: Application Hang) (User: )

 

Description: The program iexplore.exe version 8.0.6001.19475 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.

 

Process ID: d0c

 

Start Time: 01cecf6e7d898600

 

Termination Time: 11

 

 

 

System errors:

 

=============

 

Error: (10/25/2013 08:56:59 AM) (Source: Service Control Manager) (User: )

 

Description: SRTSP

 

SRTSPX

 

 

Error: (10/25/2013 08:56:59 AM) (Source: Service Control Manager) (User: )

 

Description: Norton Internet Security%%3

 

 

Error: (10/25/2013 08:56:22 AM) (Source: DCOM) (User: )

 

Description: {7F6316B4-4D69-4765-B0A3-B2598F2FA80A}

 

 

Error: (10/24/2013 08:04:56 PM) (Source: Service Control Manager) (User: )

 

Description: SRTSP

 

SRTSPX

 

 

Error: (10/24/2013 08:04:56 PM) (Source: Service Control Manager) (User: )

 

Description: Norton Internet Security%%3

 

 

Error: (10/24/2013 05:05:10 PM) (Source: Service Control Manager) (User: )

 

Description: SRTSP

 

SRTSPX

 

 

Error: (10/24/2013 05:05:10 PM) (Source: Service Control Manager) (User: )

 

Description: Norton Internet Security%%3

 

 

Error: (10/24/2013 08:57:22 AM) (Source: Service Control Manager) (User: )

 

Description: SRTSP

 

SRTSPX

 

 

Error: (10/24/2013 08:57:22 AM) (Source: Service Control Manager) (User: )

 

Description: Norton Internet Security%%3

 

 

Error: (10/23/2013 05:46:26 PM) (Source: Service Control Manager) (User: )

 

Description: SRTSP

 

SRTSPX

 

 

 

Microsoft Office Sessions:

 

=========================

 

 

CodeIntegrity Errors:

 

===================================

 

  Date: 2013-09-05 12:54:01.536

 

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

 

 

  Date: 2013-09-05 12:54:01.332

 

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

 

 

  Date: 2013-09-05 12:54:01.128

 

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

 

 

  Date: 2013-09-05 12:54:00.923

 

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

 

 

  Date: 2013-09-05 12:54:00.689

 

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

 

 

  Date: 2013-09-05 12:54:00.489

 

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

 

 

  Date: 2013-09-05 12:54:00.220

 

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

 

 

  Date: 2013-09-05 12:53:59.969

 

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

 

 

  Date: 2013-08-13 22:45:38.748

 

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

 

 

  Date: 2013-08-13 22:45:38.529

 

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

 

 

 

=========================== Installed Programs ============================

 

 

Apple Mobile Device Support (Version: 6.0.1.3)

 

ARO 2013 (Version: 8.0)

 

Bonjour (Version: 3.0.0.10)

 

Canon MP495 series MP Drivers

 

CCleaner (Version: 3.28)

 

Intel® Matrix Storage Manager

 

iTunes (Version: 11.0.1.12)

 

McAfee Security Scan Plus (Version: 3.8.130.8)

 

Microsoft .NET Framework 3.5 SP1

 

Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)

 

Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)

 

Microsoft Application Error Reporting (Version: 12.0.6015.5000)

 

Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)

 

Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)

 

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)

 

Microsoft Security Client (Version: 4.3.0219.0)

 

Microsoft Security Essentials (Version: 4.3.219.0)

 

Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)

 

Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)

 

Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)

 

Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)

 

NVIDIA 3D Vision Driver 311.06 (Version: 311.06)

 

NVIDIA Control Panel 311.06 (Version: 311.06)

 

NVIDIA Display Control Panel (Version: 6.14.12.5896)

 

NVIDIA Drivers (Version: 1.3)

 

NVIDIA Graphics Driver 311.06 (Version: 311.06)

 

NVIDIA Install Application (Version: 2.1002.108.688)

 

NVIDIA Update 1.11.3 (Version: 1.11.3)

 

NVIDIA Update Components (Version: 1.11.3)

 

Octoshape add-in for Adobe Flash Player

 

PlayReady PC runtime (Version: 1)

 

PVSonyDll (Version: 1.00.0001)

 

Speccy (Version: 1.22)

 

Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)

 

Windows Live Language Selector (Version: 15.4.3555.0308)

 

Windows Live MIME IFilter (Version: 15.4.3502.0922)

 

 

========================= Memory info: ===================================

 

 

Percentage of memory in use: 41%

 

Total physical RAM: 4094.26 MB

 

Available physical RAM: 2406.33 MB

 

Total Pagefile: 8409.8 MB

 

Available Pagefile: 6504.23 MB

 

Total Virtual: 4095.88 MB

 

Available Virtual: 3996.54 MB

 

 

========================= Partitions: =====================================

 

 

1 Drive c: (OS) (Fixed) (Total:678.64 GB) (Free:528.51 GB) NTFS

 

 

========================= Users: ========================================

 

 

User accounts for \\MAUREEN-PC

 

 

Administrator            Guest                    Maureen                 

 

UpdatusUser             

 

 

========================= Minidump Files ==================================

 

 

No minidump file found

 

 

 

**** End of log ****



#13 cryptodan

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Posted 25 October 2013 - 05:07 PM

Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx

No installation required.

Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.

Go File>Save, and save it as AutoRuns.txt file to know location.

You must select Text from drop-down menu as a file type:


Copy the Contents of the file in your next reply.

Compliments of Broni

#14 mo12

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Posted 25 October 2013 - 05:19 PM

When I click on download Autoruns a box appears asking me if I want to open or save this file. I'm stuck from there.



#15 cryptodan

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Posted 25 October 2013 - 05:19 PM

Open the file.




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