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Nothing will download - Possible ZeroAccess?


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30 replies to this topic

#1 jeremym131

jeremym131

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Posted 31 August 2013 - 05:00 PM

Anytime I try to download something it tells me the file contained a virus and was deleted.  I am helping a friend with their PC, and they said there was a big virus problem they thought had been resolved, but then this was happening.

 

Any help would be greatly appreciated.

 

Thank you,

Jeremy

 

Attached File  dds.txt   14.11KB   0 downloads

 

Attached File  attach.txt   7.75KB   1 downloads



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#2 jeremym131

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Posted 31 August 2013 - 05:05 PM

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16660  BrowserJavaVersion: 10.25.2
Run by Gloria at 17:51:47 on 2013-08-31
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3797.2097 [GMT -4:00]
.
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Enabled/Outdated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\Dwm.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
C:\Program Files (x86)\HP\HPLaserJetService\HPLaserJetService.exe
C:\Windows\system32\HPSIsvc.exe
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe
C:\Program Files\TRENDnet\TEW-649UB\WlanWpsSvc.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Acer\clear.fi\MVP\clear.fiAgent.exe
C:\Program Files (x86)\Acer\clear.fi\MVP\.\Kernel\DMR\DMREngine.exe
C:\Program Files (x86)\TeamViewer\Version8\TeamViewer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\System32\alg.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\TeamViewer\Version8\tv_w32.exe
C:\Program Files (x86)\TeamViewer\Version8\tv_x64.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\Macromed\Flash\FlashUtil64_11_8_800_94_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://acer.msn.com
mWinlogon: Userinit = userinit.exe,
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
mRun: [SDTray] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
dRunOnce: [IsMyWinLockerReboot] msiexec.exe /qn /x{voidguid}
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\smartprintsetup.exe
TCP: NameServer = 192.168.7.254
TCP: Interfaces\{235E70FE-7573-4D5D-9E36-BA0D4E152425} : DHCPNameServer = 192.168.7.254
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
Notify: SDWinLogon - SDWinLogon.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2011-7-20 79488]
R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2011-7-20 40064]
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-1-20 230320]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2011-7-22 22648]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2011-7-22 20520]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2011-7-22 62776]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-7-20 204288]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2011-5-29 36456]
R2 HP LaserJet Service;HP LaserJet Service;C:\Program Files (x86)\HP\HPLaserJetService\HPLaserJetService.exe [2009-6-24 136704]
R2 HPSIService;HP SI Service;C:\Windows\System32\HPSIsvc.exe [2012-4-24 126520]
R2 Live Updater Service;Live Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2011-7-22 244624]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2010-5-4 503080]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-8-30 130008]
R2 SDScannerService;Spybot-S&D 2 Scanner Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe [2013-8-31 1817560]
R2 SDUpdateService;Spybot-S&D 2 Updating Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe [2013-8-31 1033688]
R2 SDWSCService;Spybot-S&D 2 Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe [2013-8-31 171928]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 TeamViewer8;TeamViewer 8;C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe [2013-8-5 4308320]
R2 WlanWpsSvc;WlanWpsSvc;C:\Program Files\TRENDnet\TEW-649UB\WlanWpsSvc.exe [2012-4-23 167936]
R3 amdhub30;AMD USB 3.0 Hub Driver;C:\Windows\System32\drivers\amdhub30.sys [2011-9-16 87168]
R3 amdxhc;AMD USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\amdxhc.sys [2011-9-16 188544]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2011-7-20 231440]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-7-22 533096]
R3 RTL8192su;TRENDnet 300Mbps Wireless N USB Adapter;C:\Windows\System32\drivers\RTL8192su.sys [2012-4-23 692768]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 EgisTec Ticket Service;EgisTec Ticket Service;C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe [2011-4-2 173424]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 mvusbews;USB EWS Device;C:\Windows\System32\drivers\mvusbews.sys [2012-12-24 20480]
S3 netr28x;Ralink 802.11n Wireless Driver for Windows Vista;C:\Windows\System32\drivers\netr28x.sys [2009-6-10 620544]
S3 NisSrv;NisSrv;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-1-27 379360]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-4-23 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-08-31 21:45:51 -------- d-----w- C:\Users\Gloria\AppData\Roaming\TeamViewer
2013-08-31 21:29:58 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
2013-08-31 21:29:52 17272 ----a-w- C:\Windows\System32\sdnclean64.exe
2013-08-31 21:29:48 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy 2
2013-08-31 21:09:31 -------- d-s---w- C:\Windows\SysWow64\Microsoft
2013-08-14 20:48:33 -------- d-----w- C:\Windows\System32\MRT
2013-08-14 13:14:06 224256 ----a-w- C:\Windows\System32\wintrust.dll
2013-08-14 13:14:06 175104 ----a-w- C:\Windows\SysWow64\wintrust.dll
2013-08-14 13:14:06 1472512 ----a-w- C:\Windows\System32\crypt32.dll
2013-08-14 13:14:06 1166848 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-08-14 13:14:05 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
2013-08-14 13:14:05 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2013-08-14 13:14:05 139776 ----a-w- C:\Windows\System32\cryptnet.dll
2013-08-14 13:14:05 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2013-08-05 17:49:01 -------- d-----w- C:\Program Files (x86)\TeamViewer
2013-08-05 16:46:12 -------- d-----w- C:\Windows\pss
.
==================== Find3M  ====================
.
2013-08-21 15:26:40 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-08-21 15:26:40 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-07-26 05:13:37 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-07-26 05:12:08 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-07-26 05:12:04 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-07-26 05:12:03 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-07-26 03:35:08 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-07-26 03:13:24 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-07-26 03:12:04 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-07-26 03:12:00 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-07-26 03:12:00 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-07-26 02:49:14 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-07-26 02:39:38 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-07-26 01:59:38 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-07-25 09:25:54 1888768 ----a-w- C:\Windows\System32\WMVDECOD.DLL
2013-07-25 08:57:27 1620992 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL
2013-07-19 01:58:42 2048 ----a-w- C:\Windows\System32\tzres.dll
2013-07-19 01:41:01 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2013-07-16 20:55:08 9728 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-07-09 06:03:30 5550528 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-07-09 05:54:22 1732032 ----a-w- C:\Windows\System32\ntdll.dll
2013-07-09 05:53:12 243712 ----a-w- C:\Windows\System32\wow64.dll
2013-07-09 05:51:16 1217024 ----a-w- C:\Windows\System32\rpcrt4.dll
2013-07-09 05:03:34 3968960 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-07-09 05:03:34 3913664 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-07-09 04:53:47 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll
2013-07-09 04:52:33 663552 ----a-w- C:\Windows\SysWow64\rpcrt4.dll
2013-07-09 04:52:33 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-07-09 04:45:07 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2013-07-09 02:49:42 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-07-09 02:49:41 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-07-09 02:49:39 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-07-09 02:49:38 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-07-06 06:03:53 1910208 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-06-20 22:47:05 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-06-20 22:46:55 867240 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll
2013-06-20 22:46:55 789416 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2013-06-20 16:51:04 16383 ----a-w- C:\Users\Gloria\googleupdate.exe
2013-06-20 16:51:02 0 ----a-w- C:\Users\Gloria\acrobat.exe
2013-06-15 04:32:16 39936 ----a-w- C:\Windows\System32\drivers\tssecsrv.sys
2013-06-05 03:34:27 3153920 ----a-w- C:\Windows\System32\win32k.sys
2013-06-04 06:00:13 624128 ----a-w- C:\Windows\System32\qedit.dll
2013-06-04 04:53:07 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
.
============= FINISH: 17:52:14.39 ===============
 



#3 gringo_pr

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Posted 01 September 2013 - 11:10 PM





Hello jeremym131

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I would like you to run this program for me.

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#4 jeremym131

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Posted 02 September 2013 - 08:01 AM

Thank you for your help and your time in helping me fix this, it is greatly appreciated.
 
Here is the information requested:
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 02-09-2013 04
Ran by Gloria (administrator) on NETWORK on 02-09-2013 08:40:21
Running from C:\Users\Gloria\Desktop
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Normal
==================== Processes (Whitelisted) =================
(AMD) C:\Windows\system32\atiesrxx.exe
(AMD) C:\Windows\system32\atieclxx.exe
(Acer Incorporated) C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
(HP) C:\Program Files (x86)\HP\HPLaserJetService\HPLaserJetService.exe
(HP) C:\Windows\system32\HPSIsvc.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Updater\UpdaterService.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
(TeamViewer GmbH) C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe
() C:\Program Files\TRENDnet\TEW-649UB\WlanWpsSvc.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
(Microsoft Corporation) C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
(TeamViewer GmbH) C:\Program Files (x86)\TeamViewer\Version8\TeamViewer.exe
(Microsoft Corporation) C:\Windows\System32\alg.exe
(CyberLink Corp.) C:\Program Files (x86)\Acer\clear.fi\MVP\clear.fiAgent.exe
(CyberLink) C:\Program Files (x86)\Acer\clear.fi\MVP\.\Kernel\DMR\DMREngine.exe
(TeamViewer GmbH) C:\Program Files (x86)\TeamViewer\Version8\tv_w32.exe
(TeamViewer GmbH) C:\Program Files (x86)\TeamViewer\Version8\tv_x64.exe
(Nero AG) C:\Program Files (x86)\Nero\Update\NASvc.exe
(TeamViewer GmbH) c:\program files (x86)\teamviewer\version8\TeamViewer_Desktop.exe
==================== Registry (Whitelisted) ==================
HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox]  ATTENTION! ====> ZeroAccess?
HKLM\...\Policies\Explorer: [NoActiveDesktop] 1
HKLM\...\Policies\Explorer: [NoActiveDesktopChanges] 1
HKLM-x32\...\Run: [] -  [x]
HKU\Default\...\RunOnce: [ScrSav] - C:\Program Files (x86)\Acer\Screensaver\run_Acer.exe [154144 2010-07-29] ()
HKU\Default User\...\RunOnce: [ScrSav] - C:\Program Files (x86)\Acer\Screensaver\run_Acer.exe [154144 2010-07-29] ()
HKU\LogMeInRemoteUser\...\RunOnce: [ScrSav] - C:\Program Files (x86)\Acer\Screensaver\run_Acer.exe [154144 2010-07-29] ()
BootExecute: autocheck autochk * sdnclean64.exe
==================== Internet (Whitelisted) ====================
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/
URLSearchHook: (No Name) - {9ed31f84-c8b3-4926-b950-dff74047ff79} -  No File
SearchScopes: HKCU - DefaultScope {74D8AAE9-C76B-44D2-8A19-A697C709F57D} URL = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3311667&CUI=UN24234375312196210&UM=2
SearchScopes: HKCU - {74D8AAE9-C76B-44D2-8A19-A697C709F57D} URL = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3311667&CUI=UN24234375312196210&UM=2
SearchScopes: HKCU - {8EE8579F-431D-4CF4-B299-52261B883598} URL = http://websearch.ask.com/redirect?client=ie&tb=ORJ&o=&src=kw&q={searchTerms}&locale=&apn_ptnrs=9M&apn_dtid=OSJ000&apn_uid=F3168DA3-FC85-474D-8FFB-B6DAE3FD3E10&apn_sauid=BFD1D426-4558-4DA3-B6F3-CA99552F2869
BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: KeyBar 1.8 Toolbar - {9ed31f84-c8b3-4926-b950-dff74047ff79} - C:\Program Files (x86)\KeyBar_1.8\prxtbKeyB.dll (Conduit Ltd.)
BHO-x32: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
Toolbar: HKLM-x32 - KeyBar 1.8 Toolbar - {9ed31f84-c8b3-4926-b950-dff74047ff79} - C:\Program Files (x86)\KeyBar_1.8\prxtbKeyB.dll (Conduit Ltd.)
Toolbar: HKCU - No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
Toolbar: HKCU - No Name - {9ED31F84-C8B3-4926-B950-DFF74047FF79} -  No File
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL (Skype Technologies)
Tcpip\Parameters: [DhcpNameServer] 192.168.7.254
Chrome:
=======
CHR HomePage: hxxp://www.google.com/
CHR RestoreOnStartup: "hxxp://www.google.com/"
CHR DefaultSearchURL: (Google) - {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:searchFieldtrialParameter}sourceid=chrome&ie={inputEncoding}
CHR DefaultSuggestURL: (Google) - {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&hl={language}&q={searchTerms}
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\21.0.1180.89\PepperFlash\pepflashplayer.dll No File
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\21.0.1180.89\gcswf32.dll No File
CHR Plugin: (Remoting Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\21.0.1180.89\ppGoogleNaClPluginChrome.dll No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\21.0.1180.89\pdf.dll No File
CHR Plugin: (McAfee SiteAdvisor) - C:\Users\Gloria\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho\3.50.146.2_0\McChPlg.dll (McAfee, Inc.)
CHR Plugin: (McAfee SiteAdvisor) - C:\Program Files (x86)\McAfee\SiteAdvisor\npmcffplg32.dll No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll (Adobe Systems Inc.)
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL (Microsoft Corporation)
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll No File
CHR Plugin: (Java™ Platform SE 6 U32) - C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll No File
CHR Plugin: (Java Deployment Toolkit 6.0.320.5) - C:\Windows\SysWOW64\npdeployJava1.dll (Oracle Corporation)
CHR Plugin: (Windows Live Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrl.dll No File
CHR Plugin: (McAfee SecurityCenter) - c:\progra~2\mcafee\msc\npmcsn~1.dll No File
CHR Extension: (YouTube) - C:\Users\Gloria\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0
CHR Extension: (Google Search) - C:\Users\Gloria\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_0
CHR Extension: (SiteAdvisor) - C:\Users\Gloria\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho\3.50.146.2_0
CHR Extension: (Gmail) - C:\Users\Gloria\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0
==================== Services (Whitelisted) =================
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2009-07-13] ()
R2 WlanWpsSvc; C:\Program Files\TRENDnet\TEW-649UB\WlanWpsSvc.exe [167936 2008-06-26] ()
==================== Drivers (Whitelisted) ====================
S3 mvusbews; C:\Windows\System32\Drivers\mvusbews.sys [20480 2012-12-24] (Marvell Semiconductor, Inc.)
S3 Serial; C:\Windows\system32\drivers\serial.sys [94208 2009-07-13] (Brother Industries Ltd.)
S3 lmimirr; system32\DRIVERS\lmimirr.sys [x]
S1 sjqimoaf; \??\C:\Windows\system32\drivers\sjqimoaf.sys [x]
==================== NetSvcs (Whitelisted) ===================

==================== One Month Created Files and Folders ========
2013-09-02 08:37 - 2013-09-02 08:35 - 01951950 _____ (Farbar) C:\Users\Gloria\Desktop\FRST64.exe
2013-08-31 21:05 - 2013-08-31 21:05 - 00000085 _____ C:\Windows\wininit.ini
2013-08-31 20:59 - 2013-08-31 20:59 - 00000894 _____ C:\Users\Gloria\Documents\cc_20130831_205945.reg
2013-08-31 20:54 - 2013-08-31 21:16 - 00036702 _____ C:\Windows\PFRO.log
2013-08-31 20:49 - 2013-08-31 20:49 - 00121045 _____ C:\Users\Gloria\Desktop\BFE64.reg
2013-08-31 20:37 - 2013-08-31 20:37 - 00000000 ____D C:\Windows\TempF41007D6-42FC-710E-7175-99A1C24177FD-Signatures
2013-08-31 20:34 - 2013-08-31 20:35 - 13813944 _____ (Microsoft Corporation) C:\Users\Gloria\Desktop\mseinstall.exe
2013-08-31 20:32 - 2013-08-31 21:16 - 00000000 ____D C:\Program Files (x86)\SearchProtect
2013-08-31 20:32 - 2013-05-08 02:10 - 00770384 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msvcr100.dll
2013-08-31 20:32 - 2013-05-08 02:10 - 00421200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msvcp100.dll
2013-08-31 20:31 - 2013-08-31 21:16 - 00000000 ____D C:\Users\Gloria\AppData\Roaming\SearchProtect
2013-08-31 20:31 - 2013-08-31 20:35 - 00000000 ____D C:\Program Files (x86)\OtShot
2013-08-31 20:31 - 2013-08-31 20:32 - 00000009 _____ C:\END
2013-08-31 20:31 - 2013-08-31 20:31 - 00000000 ____D C:\Users\Gloria\AppData\Local\Conduit
2013-08-31 20:31 - 2013-08-31 20:31 - 00000000 ____D C:\Program Files (x86)\KeyBar_1.8
2013-08-31 20:31 - 2013-08-31 20:31 - 00000000 ____D C:\Program Files (x86)\Conduit
2013-08-31 20:16 - 2013-08-31 20:16 - 00000000 ____H C:\Users\Gloria\Documents\Default.rdp
2013-08-31 18:26 - 2013-08-31 21:16 - 00000336 _____ C:\Windows\setupact.log
2013-08-31 18:26 - 2013-08-31 18:26 - 00000000 _____ C:\Windows\setuperr.log
2013-08-31 18:25 - 2013-08-31 18:25 - 00039884 _____ C:\Users\Gloria\Documents\cc_20130831_182521.reg
2013-08-31 18:18 - 2013-08-31 18:18 - 00002774 _____ C:\Windows\System32\Tasks\CCleanerSkipUAC
2013-08-31 17:52 - 2013-08-31 17:54 - 00014446 _____ C:\Users\Gloria\Desktop\dds.txt
2013-08-31 17:52 - 2013-08-31 17:53 - 00007937 _____ C:\Users\Gloria\Desktop\attach.txt
2013-08-31 17:50 - 2013-08-31 17:49 - 00688992 ____R (Swearware) C:\Users\Gloria\Desktop\dds.com
2013-08-31 17:45 - 2013-08-31 18:13 - 00000000 ____D C:\Users\Gloria\AppData\Roaming\TeamViewer
2013-08-31 17:30 - 2013-08-31 17:30 - 00000000 ____D C:\Windows\System32\Tasks\Safer-Networking
2013-08-31 17:30 - 2013-08-31 17:30 - 00000000 ____D C:\Users\Gloria\Documents\ProcAlyzer Dumps
2013-08-31 17:29 - 2013-08-31 21:04 - 00000000 ____D C:\ProgramData\Spybot - Search & Destroy
2013-08-14 16:53 - 2013-07-26 01:13 - 02241024 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2013-08-14 16:53 - 2013-07-26 01:13 - 01365504 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2013-08-14 16:53 - 2013-07-26 01:13 - 00051712 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2013-08-14 16:53 - 2013-07-26 01:12 - 19239424 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2013-08-14 16:53 - 2013-07-26 01:12 - 15405056 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2013-08-14 16:53 - 2013-07-26 01:12 - 03958784 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2013-08-14 16:53 - 2013-07-26 01:12 - 02647040 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2013-08-14 16:53 - 2013-07-26 01:12 - 00855552 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2013-08-14 16:53 - 2013-07-26 01:12 - 00603136 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2013-08-14 16:53 - 2013-07-26 01:12 - 00526336 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2013-08-14 16:53 - 2013-07-26 01:12 - 00136704 _____ (Microsoft Corporation) C:\Windows\system32\iesysprep.dll
2013-08-14 16:53 - 2013-07-26 01:12 - 00067072 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2013-08-14 16:53 - 2013-07-26 01:12 - 00053760 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2013-08-14 16:53 - 2013-07-26 01:12 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2013-08-14 16:53 - 2013-07-25 23:35 - 02706432 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2013-08-14 16:53 - 2013-07-25 23:13 - 01767936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2013-08-14 16:53 - 2013-07-25 23:13 - 01141248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2013-08-14 16:53 - 2013-07-25 23:12 - 14329344 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2013-08-14 16:53 - 2013-07-25 23:12 - 02877440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2013-08-14 16:53 - 2013-07-25 23:12 - 02048512 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2013-08-14 16:53 - 2013-07-25 23:12 - 00690688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2013-08-14 16:53 - 2013-07-25 23:12 - 00493056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2013-08-14 16:53 - 2013-07-25 23:12 - 00391168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2013-08-14 16:53 - 2013-07-25 23:12 - 00109056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesysprep.dll
2013-08-14 16:53 - 2013-07-25 23:12 - 00061440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2013-08-14 16:53 - 2013-07-25 23:12 - 00039936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2013-08-14 16:53 - 2013-07-25 23:11 - 13761024 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2013-08-14 16:53 - 2013-07-25 23:11 - 00033280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2013-08-14 16:53 - 2013-07-25 22:49 - 02706432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2013-08-14 16:53 - 2013-07-25 22:39 - 00089600 _____ (Microsoft Corporation) C:\Windows\system32\RegisterIEPKEYs.exe
2013-08-14 16:53 - 2013-07-25 21:59 - 00071680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\RegisterIEPKEYs.exe
2013-08-14 16:48 - 2013-08-14 16:49 - 00000000 ____D C:\Windows\system32\MRT
2013-08-14 09:14 - 2013-07-09 01:52 - 00224256 _____ (Microsoft Corporation) C:\Windows\system32\wintrust.dll
2013-08-14 09:14 - 2013-07-09 01:46 - 01472512 _____ (Microsoft Corporation) C:\Windows\system32\crypt32.dll
2013-08-14 09:14 - 2013-07-09 01:46 - 00184320 _____ (Microsoft Corporation) C:\Windows\system32\cryptsvc.dll
2013-08-14 09:14 - 2013-07-09 01:46 - 00139776 _____ (Microsoft Corporation) C:\Windows\system32\cryptnet.dll
2013-08-14 09:14 - 2013-07-09 00:52 - 00175104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wintrust.dll
2013-08-14 09:14 - 2013-07-09 00:46 - 01166848 _____ (Microsoft Corporation) C:\Windows\SysWOW64\crypt32.dll
2013-08-14 09:14 - 2013-07-09 00:46 - 00140288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptsvc.dll
2013-08-14 09:14 - 2013-07-09 00:46 - 00103936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptnet.dll
2013-08-14 09:13 - 2013-07-25 05:25 - 01888768 _____ (Microsoft Corporation) C:\Windows\system32\WMVDECOD.DLL
2013-08-14 09:13 - 2013-07-25 04:57 - 01620992 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WMVDECOD.DLL
2013-08-14 09:13 - 2013-07-18 21:58 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll
2013-08-14 09:13 - 2013-07-18 21:41 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tzres.dll
2013-08-14 09:13 - 2013-07-09 02:03 - 05550528 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2013-08-14 09:13 - 2013-07-09 01:54 - 01732032 _____ (Microsoft Corporation) C:\Windows\system32\ntdll.dll
2013-08-14 09:13 - 2013-07-09 01:53 - 00243712 _____ (Microsoft Corporation) C:\Windows\system32\wow64.dll
2013-08-14 09:13 - 2013-07-09 01:51 - 01217024 _____ (Microsoft Corporation) C:\Windows\system32\rpcrt4.dll
2013-08-14 09:13 - 2013-07-09 01:03 - 03968960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntkrnlpa.exe
2013-08-14 09:13 - 2013-07-09 01:03 - 03913664 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntoskrnl.exe
2013-08-14 09:13 - 2013-07-09 00:53 - 01292192 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntdll.dll
2013-08-14 09:13 - 2013-07-09 00:52 - 00663552 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rpcrt4.dll
2013-08-14 09:13 - 2013-07-09 00:52 - 00005120 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wow32.dll
2013-08-14 09:13 - 2013-07-08 22:49 - 00025600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\setup16.exe
2013-08-14 09:13 - 2013-07-08 22:49 - 00014336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntvdm64.dll
2013-08-14 09:13 - 2013-07-08 22:49 - 00007680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\instnm.exe
2013-08-14 09:13 - 2013-07-08 22:49 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\user.exe
2013-08-14 09:13 - 2013-07-06 02:03 - 01910208 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tcpip.sys
2013-08-14 09:13 - 2013-06-15 00:32 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tssecsrv.sys
2013-08-05 13:49 - 2013-08-12 13:55 - 00001094 _____ C:\Users\Public\Desktop\TeamViewer 8.lnk
2013-08-05 13:49 - 2013-08-05 13:49 - 00000000 ____D C:\Program Files (x86)\TeamViewer
2013-08-05 12:58 - 2013-08-05 12:58 - 00001113 _____ C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2013-08-05 12:57 - 2013-08-05 12:55 - 10284816 _____ (Malwarebytes Corporation                                    ) C:\Users\Gloria\Downloads\mbam-setup.exe
2013-08-05 12:46 - 2013-08-05 12:59 - 00000000 ____D C:\Windows\pss
==================== One Month Modified Files and Folders =======
2013-09-02 08:39 - 2013-09-02 08:39 - 00000000 ____D C:\FRST
2013-09-02 08:35 - 2013-09-02 08:37 - 01951950 _____ (Farbar) C:\Users\Gloria\Desktop\FRST64.exe
2013-09-02 08:26 - 2013-01-30 11:28 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2013-09-02 08:03 - 2013-06-20 18:30 - 01401376 _____ C:\Windows\WindowsUpdate.log
2013-08-31 21:23 - 2009-07-14 00:45 - 00016976 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2013-08-31 21:23 - 2009-07-14 00:45 - 00016976 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2013-08-31 21:22 - 2009-07-14 01:13 - 00727310 _____ C:\Windows\system32\PerfStringBackup.INI
2013-08-31 21:17 - 2012-09-27 16:15 - 00001945 _____ C:\Windows\epplauncher.mif
2013-08-31 21:17 - 2012-09-27 16:09 - 00000000 ____D C:\Program Files\Microsoft Security Client
2013-08-31 21:16 - 2013-08-31 20:54 - 00036702 _____ C:\Windows\PFRO.log
2013-08-31 21:16 - 2013-08-31 20:32 - 00000000 ____D C:\Program Files (x86)\SearchProtect
2013-08-31 21:16 - 2013-08-31 20:31 - 00000000 ____D C:\Users\Gloria\AppData\Roaming\SearchProtect
2013-08-31 21:16 - 2013-08-31 18:26 - 00000336 _____ C:\Windows\setupact.log
2013-08-31 21:16 - 2013-06-20 11:41 - 00000374 _____ C:\Windows\system32\Drivers\etc\hosts.ics
2013-08-31 21:16 - 2009-07-14 01:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2013-08-31 21:05 - 2013-08-31 21:05 - 00000085 _____ C:\Windows\wininit.ini
2013-08-31 21:04 - 2013-08-31 17:29 - 00000000 ____D C:\ProgramData\Spybot - Search & Destroy
2013-08-31 20:59 - 2013-08-31 20:59 - 00000894 _____ C:\Users\Gloria\Documents\cc_20130831_205945.reg
2013-08-31 20:49 - 2013-08-31 20:49 - 00121045 _____ C:\Users\Gloria\Desktop\BFE64.reg
2013-08-31 20:37 - 2013-08-31 20:37 - 00000000 ____D C:\Windows\TempF41007D6-42FC-710E-7175-99A1C24177FD-Signatures
2013-08-31 20:35 - 2013-08-31 20:34 - 13813944 _____ (Microsoft Corporation) C:\Users\Gloria\Desktop\mseinstall.exe
2013-08-31 20:35 - 2013-08-31 20:31 - 00000000 ____D C:\Program Files (x86)\OtShot
2013-08-31 20:32 - 2013-08-31 20:31 - 00000009 _____ C:\END
2013-08-31 20:31 - 2013-08-31 20:31 - 00000000 ____D C:\Users\Gloria\AppData\Local\Conduit
2013-08-31 20:31 - 2013-08-31 20:31 - 00000000 ____D C:\Program Files (x86)\KeyBar_1.8
2013-08-31 20:31 - 2013-08-31 20:31 - 00000000 ____D C:\Program Files (x86)\Conduit
2013-08-31 20:19 - 2013-04-16 15:29 - 00060416 ___SH C:\Users\Gloria\Downloads\Thumbs.db
2013-08-31 20:16 - 2013-08-31 20:16 - 00000000 ____H C:\Users\Gloria\Documents\Default.rdp
2013-08-31 18:26 - 2013-08-31 18:26 - 00000000 _____ C:\Windows\setuperr.log
2013-08-31 18:25 - 2013-08-31 18:25 - 00039884 _____ C:\Users\Gloria\Documents\cc_20130831_182521.reg
2013-08-31 18:24 - 2013-05-07 16:47 - 00000000 ____D C:\Windows\Minidump
2013-08-31 18:24 - 2007-07-11 21:49 - 00000000 ____D C:\Windows\Panther
2013-08-31 18:18 - 2013-08-31 18:18 - 00002774 _____ C:\Windows\System32\Tasks\CCleanerSkipUAC
2013-08-31 18:18 - 2013-06-20 18:12 - 00000000 ____D C:\Program Files\CCleaner
2013-08-31 18:13 - 2013-08-31 17:45 - 00000000 ____D C:\Users\Gloria\AppData\Roaming\TeamViewer
2013-08-31 17:54 - 2013-08-31 17:52 - 00014446 _____ C:\Users\Gloria\Desktop\dds.txt
2013-08-31 17:53 - 2013-08-31 17:52 - 00007937 _____ C:\Users\Gloria\Desktop\attach.txt
2013-08-31 17:49 - 2013-08-31 17:50 - 00688992 ____R (Swearware) C:\Users\Gloria\Desktop\dds.com
2013-08-31 17:30 - 2013-08-31 17:30 - 00000000 ____D C:\Windows\System32\Tasks\Safer-Networking
2013-08-31 17:30 - 2013-08-31 17:30 - 00000000 ____D C:\Users\Gloria\Documents\ProcAlyzer Dumps
2013-08-31 17:10 - 2013-06-20 18:11 - 00000000 ____D C:\ProgramData\AVAST Software
2013-08-31 17:09 - 2012-04-22 11:14 - 00000000 ____D C:\Users\Gloria\AppData\Roaming\SoftGrid Client
2013-08-30 16:12 - 2012-04-25 17:35 - 00000059 _____ C:\APPTWN.LOG
2013-08-30 12:12 - 2012-04-25 17:35 - 00000000 ____D C:\Users\Gloria\AppData\Local\TMPEZ
2013-08-29 11:35 - 2009-07-13 23:20 - 00000000 ____D C:\Windows\system32\NDF
2013-08-21 11:26 - 2013-01-30 11:28 - 00692104 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2013-08-21 11:26 - 2013-01-30 11:28 - 00003768 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater
2013-08-21 11:26 - 2011-07-22 07:27 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2013-08-21 09:48 - 2009-07-13 23:20 - 00000000 ____D C:\Windows\rescache
2013-08-14 16:49 - 2013-08-14 16:48 - 00000000 ____D C:\Windows\system32\MRT
2013-08-14 16:48 - 2012-04-25 09:07 - 78161360 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2013-08-12 13:55 - 2013-08-05 13:49 - 00001094 _____ C:\Users\Public\Desktop\TeamViewer 8.lnk
2013-08-06 10:10 - 2012-04-20 15:47 - 00058016 _____ C:\Users\Gloria\AppData\Local\GDIPFONTCACHEV1.DAT
2013-08-06 09:05 - 2009-07-14 00:45 - 00268856 _____ C:\Windows\system32\FNTCACHE.DAT
2013-08-05 13:49 - 2013-08-05 13:49 - 00000000 ____D C:\Program Files (x86)\TeamViewer
2013-08-05 12:59 - 2013-08-05 12:46 - 00000000 ____D C:\Windows\pss
2013-08-05 12:58 - 2013-08-05 12:58 - 00001113 _____ C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2013-08-05 12:58 - 2013-06-20 18:28 - 00000000 ____D C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-08-05 12:55 - 2013-08-05 12:57 - 10284816 _____ (Malwarebytes Corporation                                    ) C:\Users\Gloria\Downloads\mbam-setup.exe
2013-08-05 12:46 - 2012-04-20 15:49 - 00000000 ___RD C:\Users\Gloria\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
ZeroAccess:
C:\$Recycle.Bin\S-1-5-21-3998790769-4294386937-285401185-1000\$88c462f78d5e9243074f6aac82161a50
ZeroAccess:
C:\$Recycle.Bin\S-1-5-18\$88c462f78d5e9243074f6aac82161a50
Files to move or delete:
====================
C:\Users\Gloria\acrobat.exe
C:\Users\Gloria\googleupdate.exe
C:\Users\Gloria\AppData\Local\Temp\conduitinstaller.exe
C:\Users\Gloria\AppData\Local\Temp\HotShot_installerNewNoStartUp.exe
C:\Users\Gloria\AppData\Local\Temp\nsu7207.exe
C:\Users\Gloria\AppData\Local\Temp\nsz8BC1.exe
C:\Users\Gloria\AppData\Local\Temp\{68CEF9FF-B536-4BA1-8970-3F0D38462041}\EppManifest.dll
C:\Users\Gloria\AppData\Local\Temp\{68CEF9FF-B536-4BA1-8970-3F0D38462041}\Setup.exe
C:\Users\Gloria\AppData\Local\Temp\{68CEF9FF-B536-4BA1-8970-3F0D38462041}\SetupRes.dll
C:\Users\Gloria\AppData\Local\Temp\{68CEF9FF-B536-4BA1-8970-3F0D38462041}\SqmApi.dll
C:\Users\Gloria\AppData\Local\Temp\clear.fiClient\cabarc.exe
==================== Bamital & volsnap Check =================
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
C:\Program Files\Windows Defender\mpsvc.dll => ATTENTION: ZeroAccess. Use DeleteJunctionsIndirectory: C:\Program Files\Windows Defender
C:\Program Files\Microsoft Security Client\Backup => ATTENTION: ZeroAccess. Use DeleteJunctionsIndirectory: C:\Program Files\Microsoft Security Client

LastRegBack: 2013-09-01 00:42
==================== End Of Log ============================

#5 jeremym131

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Posted 02 September 2013 - 08:04 AM

Here is the other file requested.
 

Attached Files



#6 gringo_pr

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Posted 02 September 2013 - 12:27 PM

Hello jeremym131



I need you to download this script I have made for you --> Attached File  fixlist.txt   701bytes   3 downloads

It needs to be saved Next to the "Farbar Recovery Scan Tool" (FRST) program (If asked to overwrite existing one please allow)

Run FRST again but this time press the Fix button just once and wait.


When finished, it will make a log (fixlog.txt) next to FRST. Please copy and paste the content of this file to your reply.


NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 jeremym131

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Posted 02 September 2013 - 12:46 PM

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 02-09-2013 04
Ran by Gloria at 2013-09-02 13:44:23 Run:1
Running from C:\Users\Gloria\Desktop
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox]  ATTENTION! ====> ZeroAccess?
HKLM\...\Policies\Explorer: [NoActiveDesktop] 1
HKLM\...\Policies\Explorer: [NoActiveDesktopChanges] 1
S1 sjqimoaf; \??\C:\Windows\system32\drivers\sjqimoaf.sys [x]
C:\$Recycle.Bin\S-1-5-21-3998790769-4294386937-285401185-1000\$88c462f78d5e9243074f6aac82161a50
C:\$Recycle.Bin\S-1-5-18\$88c462f78d5e9243074f6aac82161a50
C:\Users\Gloria\acrobat.exe
C:\Users\Gloria\googleupdate.exe
DeleteJunctionsInDirectory: C:\Program Files\Windows Defender
DeleteJunctionsInDirectory: C:\Program Files\Microsoft Security Client
DeleteJunctionsIndirectory: C:\Windows\system64
cmd: Dir /b /a:l "C:\Program Files" /s

*****************

HKLM\Software\Classes\CLSID\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InprocServer32\\Default => Value was restored successfully.
HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\\NoActiveDesktop => Value deleted successfully.
HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\\NoActiveDesktopChanges => Value deleted successfully.
sjqimoaf => Service deleted successfully.
C:\$Recycle.Bin\S-1-5-21-3998790769-4294386937-285401185-1000\$88c462f78d5e9243074f6aac82161a50 => Moved successfully.
C:\$Recycle.Bin\S-1-5-18\$88c462f78d5e9243074f6aac82161a50 => Moved successfully.
C:\Users\Gloria\acrobat.exe => Moved successfully.
C:\Users\Gloria\googleupdate.exe => Moved successfully.
"C:\Program Files\Windows Defender" => Deleting reparse point and unlocking started.
"C:\Program Files\Windows Defender\en-US" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpAsDesc.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpClient.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpCmdRun.exe" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpCommu.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpEvMsg.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpOAV.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpRTP.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpSvc.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MSASCui.exe" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MsMpCom.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MsMpLics.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MsMpRes.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender" => Deleting reparse point and unlocking completed.
"C:\Program Files\Microsoft Security Client" => Deleting reparse point and unlocking started.
"C:\Program Files\Microsoft Security Client\Backup" => Deleting reparse point and unlocking done.
"C:\Program Files\Microsoft Security Client\Drivers" => Deleting reparse point and unlocking done.
"C:\Program Files\Microsoft Security Client\en-us" => Deleting reparse point and unlocking done.
"C:\Program Files\Microsoft Security Client" => Deleting reparse point and unlocking completed.
"C:\Windows\system64" => Not Found

=========  Dir /b /a:l "C:\Program Files" /s =========

File Not Found

========= End of CMD: =========

==== End of Fixlog ====



#8 gringo_pr

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Posted 02 September 2013 - 12:58 PM



Hello jeremym131

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 jeremym131

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Posted 02 September 2013 - 03:19 PM

# AdwCleaner v3.002 - Report created 02/09/2013 at 15:35:50
# Updated 01/09/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Gloria - NETWORK
# Running from : C:\Users\Gloria\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\SearchProtect
Folder Deleted : C:\Program Files (x86)\KeyBar_1.8
Folder Deleted : C:\Users\Gloria\AppData\Local\Conduit
Folder Deleted : C:\Users\Gloria\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Gloria\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Gloria\AppData\LocalLow\KeyBar_1.8
Folder Deleted : C:\Users\Gloria\AppData\Roaming\SearchProtect
File Deleted : C:\END

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3311667
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9ED31F84-C8B3-4926-B950-DFF74047FF79}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CDB273B9-A904-416E-B13F-90024F20A1B4}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9ED31F84-C8B3-4926-B950-DFF74047FF79}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{9ED31F84-C8B3-4926-B950-DFF74047FF79}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{9ED31F84-C8B3-4926-B950-DFF74047FF79}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{CDB273B9-A904-416E-B13F-90024F20A1B4}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{87C39D5C-70F7-477E-95C0-A74F6FD269CB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{399467BB-0D60-4661-8EE9-340ECAEA21F1}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{9ED31F84-C8B3-4926-B950-DFF74047FF79}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{9ED31F84-C8B3-4926-B950-DFF74047FF79}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{9ED31F84-C8B3-4926-B950-DFF74047FF79}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{9ED31F84-C8B3-4926-B950-DFF74047FF79}]
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\SearchProtect
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Software\KeyBar_1.8
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\Software\KeyBar_1.8
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KeyBar_1.8 Toolbar

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16660

-\\ Google Chrome v

[ File : C:\Users\Gloria\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [3572 octets] - [02/09/2013 15:18:50]
AdwCleaner[S0].txt - [3497 octets] - [02/09/2013 15:35:50]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3557 octets] ##########

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.5.7 (09.01.2013:1)
OS: Windows 7 Home Premium x64
Ran by Gloria on Mon 09/02/2013 at 15:46:24.85
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{74D8AAE9-C76B-44D2-8A19-A697C709F57D}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{8EE8579F-431D-4CF4-B299-52261B883598}

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] "C:\Program Files (x86)\otshot"
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{0369D4AA-D209-448D-9954-39EA92018B22}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{0463E10B-DD27-47A2-ABA8-AE8D939109F8}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{04B6D8B5-C223-4549-9F68-384E21CF46C1}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{07426AA0-54C2-4351-99CD-BE1C0175BECC}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{0B450161-2B07-4B56-AF50-3D2ED896385B}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{0C024FA7-A8F1-4040-B3C8-6439767D3941}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{10E2BA90-E9FD-49F9-99CA-2E158941F8B4}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{1638C2D3-6BA9-4474-BCA1-E263D28D1796}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{17CA4A5A-7581-4B61-AEC4-B31CF50318D7}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{18B6DC58-D3A1-41D0-BBAF-D6F82E427782}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{18D266DA-05D4-457A-AF87-CA9D4E7BD5B2}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{1D25C9ED-42F3-42F1-8DB5-E87200C790BE}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{1DB58528-9D7C-4BA0-BDA8-89343976F2CD}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{1FFBBDF4-F499-48E4-94F2-F14FDCB520D7}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{20246279-583D-4450-B67F-F2F892C55685}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{207DD19E-62AA-4769-B724-1557061380BD}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{21FCAE23-30B9-4234-ACC6-ABC3E5EB7C58}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{22927558-A4C4-4F5A-8F43-0CF7FC5AA8D3}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{2550A378-6717-4FEE-819D-7A9DEFDDBEC7}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{268D5652-EA60-4546-94BE-7A3903240057}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{287B6647-23F3-4FE0-AC94-C4BCF309C9CE}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{2BE7948A-47FA-4B87-B988-1B679A586ED3}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{2C80042C-3AA1-4120-8222-19FEC7FE2B46}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{2DB16AE5-8B1C-4722-AF79-218235CD01A0}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{2F06E566-1B7E-4BFC-836F-1E78D90AA47E}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{2F77018D-95E2-4368-82E1-B275F09F2115}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{36303546-89FC-4E9F-9B87-DD47509C5201}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{383BE80E-5998-49EC-9A4B-72F3E43A021C}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{38BB49D2-C479-4BA0-805E-442EFD5E6275}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{38D03C87-4507-4A22-8E24-D607E0B96074}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{391EE653-2947-4547-A827-AB1D224CDE39}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{39FF6B3A-0DD7-4E45-A20B-FBAC365419F2}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{3A4C6E87-BFA2-42CF-8334-A50FA652BBAE}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{3BF78960-82E3-436C-9325-46343C5FCEBE}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{3DC52C87-595A-4D13-B2FD-7A727C80911B}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{3E70B203-1195-4F3D-9410-0915DE0C3327}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{3E974329-E392-453E-B1FE-B9B70B935294}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{3F751876-E42B-4B52-A28E-1879F40D45FA}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{41EA36E4-206D-4876-A971-CEAAA67E90B8}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{450DF8AC-10DC-4782-B08E-C23BD4594FEF}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{45B5974C-F4C8-402D-A992-77C310C5CA99}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{45BF6F97-826A-4658-93C9-B56893923EB9}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{48A00CEC-26D3-41E1-9016-C113D2936C55}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{4CCE0FEB-FC24-4D35-9AF3-91DF369A3291}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{4F2FC03C-E798-47B3-BC3A-E2074EA2F096}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{54A4EAF5-E505-4DBC-BA69-D0B127160C88}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{54CFDCEC-4701-4916-8559-0C9EEC5EA504}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{589C7E16-246E-4E30-BEF5-79751C3193A3}
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Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{DE0664AE-57BB-4EFD-8223-41484FC6E5C4}
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Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{EA2DB066-1F0C-4600-B0DC-351558B62B6B}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{EAEFC285-998C-41A4-B72A-92731C05BB48}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{EE511D0F-DF6E-4FA7-849F-2DF0863C54AC}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{EE79701C-6B92-4151-A871-B864009FD7BC}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{F0F0DDE1-8D90-4949-AFAF-16309F311794}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{F1534EA6-1807-4530-9164-C75D6993C948}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{F7E683FF-B2FD-4286-9E37-99FF846ADB6F}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{F8ABDCE9-5AD9-461D-8DE1-07BE54F3AF54}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{F90B7A47-8632-4898-B096-06FD5419C686}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{FAEFA5A1-2BB1-4A81-9C1A-15BABB16C7AA}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{FCA970F3-1820-427B-940D-DD8E88C314BE}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{FEE450D6-C018-4B49-8243-C8874F13C76B}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{FF0A18B1-329F-4FC8-99C9-D5B32550592E}
Successfully deleted: [Empty Folder] C:\Users\Gloria\appdata\local\{FFA1C53E-5DAC-48BB-8F7E-1CD3FA8887AC}

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 09/02/2013 at 15:51:19.45
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

I think the problem is resolved!

 

I can open attachments from emails, which I could not do before.  Thank you very much for your help, just let me know if those last reports look ok, or if I need to do anything else.

 

 

thanks again,

Jeremy



#10 gringo_pr

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Posted 02 September 2013 - 10:16 PM


Hello Jeremy

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 gringo_pr

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Posted 09 September 2013 - 11:15 PM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#12 jeremym131

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Posted 11 September 2013 - 09:55 AM

I apologize for the delay, I missed your post about Combofix.  I will get that run as soon as I can and post back the results.  Again, thank you for your help, it is much appreciated.



#13 gringo_pr

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Posted 12 September 2013 - 11:27 AM

No problem and I will be looking for you


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#14 gringo_pr

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Posted 18 September 2013 - 01:52 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#15 gringo_pr

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Posted 21 September 2013 - 12:44 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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