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BSOD [Win 7/64bit]


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18 replies to this topic

#1 Sparkles1337

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Posted 30 August 2013 - 03:29 PM

Hey everybody,

 

Wondering if you could help me identify the cause of many recent BSOD's?

 

You really seem to know your stuff over here at bleepingcomputer.

 

Here are the crash dumps:

 

 


On Fri 30/08/2013 20:07:59 GMT your computer crashed
crash dump file: C:\Windows\Minidump\083013-35084-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75B80)
Bugcheck code: 0x50 (0xFFFFFA801C934EFB, 0x0, 0xFFFFF8000387A77F, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 30/08/2013 20:07:59 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x50 (0xFFFFFA801C934EFB, 0x0, 0xFFFFF8000387A77F, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 30/08/2013 19:16:25 GMT your computer crashed
crash dump file: C:\Windows\Minidump\083013-31605-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75B80)
Bugcheck code: 0x50 (0xFFFFF6FC44065370, 0x0, 0xFFFFF8000387152B, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 30/08/2013 18:18:30 GMT your computer crashed
crash dump file: C:\Windows\Minidump\083013-31543-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75B80)
Bugcheck code: 0x50 (0xFFFFFA801C8EFDAB, 0x0, 0xFFFFF800038AC77F, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 30/08/2013 17:58:24 GMT your computer crashed
crash dump file: C:\Windows\Minidump\083013-55458-01.dmp
This was probably caused by the following module: fltmgr.sys (0xFFFFF880011DC0FE)
Bugcheck code: 0x50 (0xFFFFFA8807B30AA8, 0x0, 0xFFFFF880011DC0FE, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\fltmgr.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft Filesystem Filter Manager
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 30/08/2013 16:52:52 GMT your computer crashed
crash dump file: C:\Windows\Minidump\083013-36223-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75B80)
Bugcheck code: 0x1A (0x41790, 0xFFFFFA80048F7C50, 0xFFFF, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 30/08/2013 16:49:22 GMT your computer crashed
crash dump file: C:\Windows\Minidump\083013-37861-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75B80)
Bugcheck code: 0x1A (0x41201, 0xFFFFF680000E6E88, 0xEC100009ABB4B847, 0xFFFFFA80098CAF80)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 30/08/2013 15:01:35 GMT your computer crashed
crash dump file: C:\Windows\Minidump\083013-26114-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75B80)
Bugcheck code: 0x1A (0x41790, 0xFFFFFA80049EF690, 0xFFFF, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 29/08/2013 23:58:13 GMT your computer crashed
crash dump file: C:\Windows\Minidump\083013-52400-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75B80)
Bugcheck code: 0x50 (0xFFFFFA801BA3930B, 0x0, 0xFFFFF800038B877F, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

 

Any help would greatly be appreciated.


Edited by hamluis, 01 September 2013 - 03:12 PM.
Moved from Win 7 to Internal Hardware - Hamluis.


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#2 hamluis

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Posted 30 August 2013 - 04:53 PM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

 

Louis



#3 Sparkles1337

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Posted 30 August 2013 - 05:27 PM

Apologies for my lack of information, after this chkdsk is done I will include everything asked for.



#4 hamluis

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Posted 30 August 2013 - 06:37 PM

No reason to rush :).

 

Louis



#5 Sparkles1337

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Posted 30 August 2013 - 06:45 PM

I'm glad, because this chkdsk is 500,000 files through 800,000 and has taken a good few hours.



#6 Sparkles1337

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Posted 30 August 2013 - 11:44 PM

Here's the print out you asked for:

 
and the screenshot is attached.

 

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Sparkles (administrator) on 31-08-2013 at 05:40:29
Running from "C:\Users\Sparkles\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/31/2013 05:31:43 AM) (Source: SetupARService) (User: )
Description: Service cannot be started. System.NullReferenceException: Object reference not set to an instance of an object.
   at SetupAfterRebootService.SetupARService.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (08/30/2013 09:34:38 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_SysMain, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: sysmain.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c9db
Exception code: 0xc0000005
Fault offset: 0x0000000000004e03
Faulting process id: 0xb14
Faulting application start time: 0xsvchost.exe_SysMain0
Faulting application path: svchost.exe_SysMain1
Faulting module path: svchost.exe_SysMain2
Report Id: svchost.exe_SysMain3

Error: (08/30/2013 09:05:22 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_SysMain, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: sysmain.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c9db
Exception code: 0xc0000005
Fault offset: 0x000000000001a490
Faulting process id: 0xc4c
Faulting application start time: 0xsvchost.exe_SysMain0
Faulting application path: svchost.exe_SysMain1
Faulting module path: svchost.exe_SysMain2
Report Id: svchost.exe_SysMain3

Error: (08/30/2013 09:05:17 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_NlaSvc, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: nlasvc.dll, version: 6.1.7601.17964, time stamp: 0x506c7976
Exception code: 0xc0000005
Fault offset: 0x000000000000182f
Faulting process id: 0x530
Faulting application start time: 0xsvchost.exe_NlaSvc0
Faulting application path: svchost.exe_NlaSvc1
Faulting module path: svchost.exe_NlaSvc2
Report Id: svchost.exe_NlaSvc3

Error: (08/30/2013 08:43:38 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6037

Error: (08/30/2013 08:43:38 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6037

Error: (08/30/2013 08:43:38 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/30/2013 08:43:37 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5039

Error: (08/30/2013 08:43:37 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5039

Error: (08/30/2013 08:43:37 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (08/31/2013 05:34:51 AM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error:
%%2

Error: (08/31/2013 05:33:27 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (08/31/2013 05:30:05 AM) (Source: BugCheck) (User: )
Description: 0x00000050 (0xfffff680040019c8, 0x0000000000000000, 0xfffff80003990157, 0x0000000000000002)C:\Windows\MEMORY.DMP083113-37065-01

Error: (08/31/2013 05:30:03 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 21:35:26 on ?30/?08/?2013 was unexpected.

Error: (08/30/2013 09:34:38 PM) (Source: Service Control Manager) (User: )
Description: The Superfetch service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (08/30/2013 09:20:31 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (08/30/2013 09:20:31 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (08/30/2013 09:20:13 PM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error:
%%2

Error: (08/30/2013 09:19:06 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (08/30/2013 09:17:03 PM) (Source: Service Control Manager) (User: )
Description: The SetupARService service failed to start due to the following error:
%%1053


Microsoft Office Sessions:
=========================
Error: (08/31/2013 05:31:43 AM) (Source: SetupARService)(User: )
Description: Service cannot be started. System.NullReferenceException: Object reference not set to an instance of an object.
   at SetupAfterRebootService.SetupARService.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (08/30/2013 09:34:38 PM) (Source: Application Error)(User: )
Description: svchost.exe_SysMain6.1.7600.163854a5bc3c1sysmain.dll6.1.7601.175144ce7c9dbc00000050000000000004e03b1401cea5bdec107eadC:\Windows\system32\svchost.exec:\windows\system32\sysmain.dll967664c5-11b3-11e3-b92c-de9a981c2c58

Error: (08/30/2013 09:05:22 PM) (Source: Application Error)(User: )
Description: svchost.exe_SysMain6.1.7600.163854a5bc3c1sysmain.dll6.1.7601.175144ce7c9dbc0000005000000000001a490c4c01cea5b5fb6d3f63C:\Windows\system32\svchost.exec:\windows\system32\sysmain.dll7fd988ff-11af-11e3-b919-fa8ed6dde55f

Error: (08/30/2013 09:05:17 PM) (Source: Application Error)(User: )
Description: svchost.exe_NlaSvc6.1.7600.163854a5bc3c1nlasvc.dll6.1.7601.17964506c7976c0000005000000000000182f53001cea5b5b7d80005C:\Windows\system32\svchost.exec:\windows\system32\nlasvc.dll7d305f63-11af-11e3-b919-fa8ed6dde55f

Error: (08/30/2013 08:43:38 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6037

Error: (08/30/2013 08:43:38 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6037

Error: (08/30/2013 08:43:38 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/30/2013 08:43:37 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5039

Error: (08/30/2013 08:43:37 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5039

Error: (08/30/2013 08:43:37 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second


=========================== Installed Programs ============================

@BIOS (Version: 2.12)
µTorrent (Version: 3.3.0.29625)
Ad-Aware Antivirus (Version: 10.5.3.4405)
Ad-Aware Browsing Protection (Version: 1.0.1.110)
Adobe After Effects CS5.5 (Version: 10.5)
Adobe AIR (Version: 3.1.0.4880)
Adobe Anchor Service CS3 (Version: 1.0)
Adobe Asset Services CS3 (Version: 3)
Adobe Bridge CS3 (Version: 2)
Adobe Bridge Start Meeting (Version: 1.0)
Adobe Camera Raw 4.0 (Version: 4.0)
Adobe CMaps (Version: 1.0)
Adobe Color - Photoshop Specific (Version: 1.0)
Adobe Color Common Settings (Version: 1.0)
Adobe Color EU Extra Settings (Version: 1.0)
Adobe Color JA Extra Settings (Version: 1.0)
Adobe Color NA Recommended Settings (Version: 1.0)
Adobe Default Language CS3 (Version: 1.0)
Adobe Device Central CS3 (Version: 1.0)
Adobe ExtendScript Toolkit 2 (Version: 2.0)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.202)
Adobe Flash Player 11 Plugin (Version: 11.7.700.224)
Adobe Fonts All (Version: 1.0)
Adobe Help Manager (Version: 4.0.244)
Adobe Help Viewer CS3 (Version: 1)
Adobe Linguistics CS3 (Version: 3.0.0)
Adobe PDF Library Files (Version: 8.0)
Adobe Photoshop CS3 (Version: 10)
Adobe Photoshop CS3 (Version: 10.0)
Adobe Photoshop Lightroom 4.1 64-bit (Version: 4.1.2)
Adobe Reader X (10.1.4) (Version: 10.1.4)
Adobe Setup (Version: 1.0)
Adobe Shockwave Player 12.0 (Version: 12.0.0.112)
Adobe Stock Photos CS3 (Version: 1.5)
Adobe Type Support (Version: 1.0)
Adobe Update Manager CS3 (Version: 5.1.0)
Adobe Version Cue CS3 Client (Version: 3)
Adobe WinSoft Linguistics Plugin (Version: 1.0)
Adobe XMP Panels CS3 (Version: 1.0)
Apple Application Support (Version: 2.3)
Apple Mobile Device Support (Version: 5.2.0.6)
Apple Software Update (Version: 2.1.3.127)
Audacity 2.0.3 (Version: 2.0.3)
Autodesk Backburner 2013.0.0 (Version: 2013.0.0)
Autodesk Civil View for 3ds Max Design 2013 (Version: 1.0.0.2)
Autodesk DirectConnect 2013 64-bit (Version: 7.0.28.0)
Autodesk Essential Skills Movies for 3ds Max Design 2013 64-bit (Version: 1.0.0.1)
Autodesk FBX Plug-in 2013.1 - 3ds Max Design 2013 64-bit
Autodesk FBX Plug-in 2013.2 - Maya 2012
Autodesk Inventor Server Engine for 3ds Max Design 2013 64-bit (Version: 15.0)
Autodesk Material Library 2013 (Version: 3.0.13)
Autodesk Material Library Base Resolution Image Library 2013 (Version: 3.0.13)
Autodesk Material Library Medium Resolution Image Library 2013 (Version: 3.0.13)
Autodesk Maya 2012 32-bit (Version: 14.0.0.0)
Autodesk Revit Interoperability for 3ds Max and 3ds Max Design 2013 64-bit (Version: 1.0.0.1)
AutoGreen B10.1021.1 (Version: 1.00.0000)
BIMP Lite 1.62
Bonjour (Version: 3.0.0.10)
Call of Duty Black Ops II
Call of Duty: Black Ops II
Call of Duty: Black Ops II - Multiplayer
Call of Duty: Black Ops II - Zombies
Call of Duty: Modern Warfare 3 - Multiplayer
Camtasia Studio 8 (Version: 8.0.1.903)
Canon RAW Codec (Version: 1.11.0.75)
Canon Utilities Digital Photo Professional 1.0 (Version: 1.0)
Canon Utilities EOS Utility (Version: 2.12.3.1)
CCleaner (Version: 3.21)
CINEMA 4D 13.016 (Version: 13.016)
Composite 2013 64-bit (Version: 8.0.0)
Composite Suite Pro for Adobe After Effects (64 Bit) (Version: 1.0.0)
Counter-Strike: Global Offensive
Counter-Strike: Global Offensive - SDK
Counter-Strike: Source
Crystal Reports for Visual Studio (Version: 12.51.0.240)
DAEMON Tools Lite (Version: 4.45.4.0315)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DES 2.0 (Version: 1.00.0000)
Dfx for Adobe After Effects (64 Bit) (Version: 2.0.2.1)
Dota 2
Dotfuscator Software Services - Community Edition (Version: 5.0.2300.0)
Dropbox (Version: 2.0.22)
DuckCapture Standard 2.7 (Version: 2.7)
Easy MP3 Alarm Clock 1.0
Easy Tune 6 B11.0512.1 (Version: 1.00.0000)
Etron USB3.0 Host Controller (Version: 0.98)
ExtraWebcam 3.0.1.250
Faerie Solitaire
FFmpeg for Audacity on Windows
FileZilla Client 3.6.0.2 (Version: 3.6.0.2)
Fraps (remove only)
Frets On Fire (Version: 1.3.110-win32)
GCFScape 1.8.4
GenArts Sapphire Plug-ins 7.02 for After Effects and Compatible
GenArts Sapphire RLM Server 8.0.5.1
Google Chrome (Version: 28.0.1500.95)
Google Update Helper (Version: 1.3.21.153)
Guitar Hero - World Tour v1.0
Hercules DJ Products Series drivers (Version: 6.HDJS.2012)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 7.0.0.1118)
Intel® Processor Graphics (Version: 9.17.10.2867)
iTunes (Version: 10.6.3.25)
Java 7 Update 25 (Version: 7.0.250)
Java 7 Update 7 (64-bit) (Version: 7.0.70)
Java Auto Updater (Version: 2.1.9.5)
JavaFX 2.1.1 (Version: 2.1.1)
JDownloader 0.9 (Version: 0.9)
join.me (Version: 1.3.1.431)
Kinect for Windows Drivers v1.6 (Version: 1.6.0.505)
Kinect for Windows Runtime v1.6 (Version: 1.6.0.505)
Kinect for Windows SDK v1.6 (Version: 1.6.0.505)
Kinect for Windows Speech Recognition Language Pack (en-US) (Version: 11.0.7400.336)
Lagarith Lossless Codec (1.3.27)
League of Legends (Version: 1.3)
Libra version 3 (Version: 3)
Magic Bullet Colorista (Version: 1.1.0)
Magic Bullet Looks Vegas
Magic Bullet PhotoLooks for Photoshop 32 bit (Version: 1.5)
Magic Bullet Suite 64-bit (Version: 11.4.0)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30320)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft .NET Framework 4 Multi-Targeting Pack (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft ASP.NET MVC 2 - Visual Studio 2010 Tools (Version: 2.0.50217.0)
Microsoft ASP.NET MVC 2 (Version: 2.0.50217.0)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Help Viewer 1.0 (Version: 1.0.30319)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
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========================= Memory info: ===================================

Percentage of memory in use: 29%
Total physical RAM: 8109.12 MB
Available physical RAM: 5739.2 MB
Total Pagefile: 16216.42 MB
Available Pagefile: 13656.52 MB
Total Virtual: 4095.88 MB
Available Virtual: 3959.81 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:1862.92 GB) (Free:728.56 GB) NTFS
2 Drive d: () (Fixed) (Total:931.51 GB) (Free:257.27 GB) NTFS

========================= Users: ========================================

User accounts for \\SPARKLES-PC

Administrator            Guest                    Sparkles                 
UpdatusUser              


**** End of log ****

Attached Files


Edited by hamluis, 31 August 2013 - 06:27 AM.
Removed quote box - Hamluis.


#7 hamluis

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Posted 31 August 2013 - 06:25 AM

Please...I asked for the link to the snapshot...not a screenshot of the summary.  It's the detailed info that's valuable and I can see such only if you post the link, as suggested.

 

Louis



#8 Sparkles1337

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Posted 31 August 2013 - 09:33 AM

Ahh I'm sorry.

 

Will post correct snapshot very shorly.


Edited by Sparkles1337, 31 August 2013 - 09:34 AM.


#9 hamluis

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Posted 31 August 2013 - 09:39 AM

Not a problem...just a minor time delay and time is not critical for me :).

 

Louis



#10 Sparkles1337

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Posted 31 August 2013 - 09:45 AM

http://speccy.piriform.com/results/P1Q0V7mqITPdUbJvQchVVuk

 

My apologies for reading "snapshot" last night as "screenshot".

 

Hopefully this is what you were after.

 

Also my "svchost.exe" takes up an insane amount of memory while my computer is idling.


Edited by Sparkles1337, 31 August 2013 - 09:48 AM.


#11 hamluis

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Posted 31 August 2013 - 12:14 PM

You have processes running from both MSE and Ad-Aware AV...this is known to cause problems.  I suggest you totally uninstall anything with the Ad-Aware name.  MSE is fine as your AV, the Windows Firewall is fine as your firewall.

 

You have one svchost.exe process taking over 600MB of RAM and you have several svchost processes running.  These often result from toolbars and other browser add-ons, as well as updates and other "phoning home" which you have allowed installed programs.  If you want to investigate these...you might take a look at Troubleshoot Serviicehost.exe Problems .  I suspect that removing Ad-Aware will cure some of the seeming issues, but that's just a guess.

 

Although I see that uTorrent is listed as an installed program...I don't see it listed as either a running or stopped process, which puzzles me.  I don't know how it works but it may also be contribuitng to your perceived problems with svchost.exe.  From what I've read...I should see torrent.exe as a listed process.

 

Razer Game Booster (Version: 3.7)
 

I would uninstall this and keep it off...my opinion of Iobit software is that it's used by the unknowing.  Generally speaking...anytime adding a program...promises to monitor and "speed up" a system by so monitoring...it's an illogical pitch being made.  Installing this probably guaranteed some of the problems you currently see.

 

Microsoft support policy for the use of registry cleaning utilities - http://support.microsoft.com/kb/2563254

 

Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner

 

BC does not support/advocate the use of these "tools".

 

In any case, I would remove suggested items...then run chkdsk /r command and reboot system.

 

I haven't mentioned the obvious threat of infecftion via torrents...people seem to ignore all warnings about such.

 

IMO, your Event Viewer errors don't point in a particular direction.

 

Let us know if any of this mitigates your situation.

 

Louis



#12 Sparkles1337

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Posted 31 August 2013 - 01:02 PM

Many thanks for the advice, will follow all your suggestions and let you know how it goes.



#13 Sparkles1337

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Posted 31 August 2013 - 01:43 PM

I found that a service "sysmain" description: superfetch was hogging a lot of memory using svchost.exe, aparntly it's for speeding up the opening of programs.

I've disabled it at the moment, and no bluescreen just yet...

 

I've also uninstalled the programs you suggested.

 

Going to run CCleaner now.



#14 Sparkles1337

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Posted 31 August 2013 - 01:46 PM

Just bluescreened again after all that, still no idea what's causing it.

I would just do a re-format but I have valuable client work I have to render out first, and I can't do that if it keeps bluescreening every 10 minutes.



#15 hamluis

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Posted 31 August 2013 - 03:48 PM

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html .

Double-click BlueScreenView.exe file.

 

When autoscan is done (screen comes up), click Edit/Select All...then File/Save Selected Items.

 

Save the report as BSOD.txt.

 

Open BSOD.txt in Notepad, copy all content and paste it into your next reply.

 

Well...it seems to me that you are completely ignoring the possiblity that your system is infected.  IMO, the only way to be sure that it's not...would be to initiate a topic in BC Am I Infected Forum .

 

Louis






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