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BSOD keeps happening


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3 replies to this topic

#1 invalidusernamelol

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Posted 30 August 2013 - 02:38 PM

Info.rar (194 KB)
 
 

I am unable to find out the cause of this blue screen. Please help.



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#2 Allan

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Posted 30 August 2013 - 04:56 PM

Download BlueScreenView:

http://www.nirsoft.net/utils/blue_screen_view.html

unzip downloaded file and double click on BlueScreenView.exe to run the program.wh

en scanning is done, go to EDIT - Select All

Go to FILE - SAVE Selected Items, and save the report as BSOD.txt

Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply



#3 invalidusernamelol

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Posted 30 August 2013 - 10:43 PM

==================================================
Dump File         : 082513-52463-01.dmp
Crash Time        : 8/25/2013 10:54:22 PM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`0000888a
Parameter 2       : fffff8a0`02816af8
Parameter 3       : fffff6fb`c0600161
Parameter 4       : fffffa80`0a949220
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18205 (win7sp1_gdr.130708-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\082513-52463-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 276,344
Dump File Time    : 8/25/2013 10:56:26 PM
==================================================
 
==================================================
Dump File         : 081713-34382-01.dmp
Crash Time        : 8/17/2013 9:55:49 AM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff800`002a6f5f
Parameter 2       : 00000000`00000008
Parameter 3       : fffff800`002a6f5f
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18205 (win7sp1_gdr.130708-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\081713-34382-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 276,344
Dump File Time    : 8/17/2013 9:57:27 AM
==================================================
 
==================================================
Dump File         : 081613-22432-01.dmp
Crash Time        : 8/16/2013 11:28:26 AM
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff800`022b4642
Parameter 3       : fffff880`0d188ce0
Parameter 4       : 00000000`00000000
Caused By Driver  : USBPORT.SYS
Caused By Address : USBPORT.SYS+2ae74
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\081613-22432-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 276,344
Dump File Time    : 8/16/2013 11:29:44 AM
==================================================
 
==================================================
Dump File         : 081513-8564-01.dmp
Crash Time        : 8/15/2013 10:35:48 PM
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff880`0615d8f0
Parameter 3       : fffff880`09fc5600
Parameter 4       : 00000000`00000000
Caused By Driver  : dxgmms1.sys
Caused By Address : dxgmms1.sys+308f0
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\081513-8564-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 276,344
Dump File Time    : 8/15/2013 10:36:40 PM
==================================================
 
==================================================
Dump File         : 081513-8626-01.dmp
Crash Time        : 8/15/2013 9:28:02 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff8a0`09775a90
Parameter 2       : 00000000`00000001
Parameter 3       : fffff880`02d84b81
Parameter 4       : 00000000`00000002
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18205 (win7sp1_gdr.130708-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\081513-8626-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 276,344
Dump File Time    : 8/15/2013 9:28:40 PM
==================================================
 
==================================================
Dump File         : 081213-8517-01.dmp
Crash Time        : 8/12/2013 9:38:00 PM
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff880`05e37108
Parameter 3       : fffff880`0df80820
Parameter 4       : 00000000`00000000
Caused By Driver  : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+1108
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\081213-8517-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 276,400
Dump File Time    : 8/12/2013 9:38:39 PM
==================================================
 
==================================================
Dump File         : 072313-9141-01.dmp
Crash Time        : 7/23/2013 2:51:03 AM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff900`80083010
Parameter 2       : 00000000`00000000
Parameter 3       : fffff960`002f79a7
Parameter 4       : 00000000`00000002
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18205 (win7sp1_gdr.130708-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\072313-9141-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 276,400
Dump File Time    : 7/23/2013 2:51:45 AM
==================================================


#4 Allan

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Posted 31 August 2013 - 04:57 AM

First, What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

 

Second, Multiple and varied errors can be caused by a number of things including malware. Here's what I suggest:

 

1) Run full scans with BOTH your anti virus app and with MalwareBytes. If your system is "clean", do the following:

 

2) download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.

 

3) right-click on a command prompt icon and open as administrator. In the command prompt window type: chkdsk /r  (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot.


Edited by Allan, 31 August 2013 - 05:04 AM.





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