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What does this mean please?


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#1 LouiseTopp

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Posted 30 August 2013 - 02:23 PM

Every time I type out the Google address in the search bar it shows up with the https with a red line through it and a cross on the padlock sign. What does this mean? 

I hope it's not serious, thanks.   :scratchhead:

 



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#2 boopme

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Posted 30 August 2013 - 02:44 PM

These mean a security issues. Do NOT advance to the site.
If you click on the Padlock do you get a window with some explanation?

 

Https, for secure http, is used instead of http to do two things: confirm the identity of the site you're connecting to and keep your communications with that site secure by encrypting it all.

If something is wrong, the browser will often display a warning, but in some cases, it will do nothing more than turn the https indicator red or put a line through it.

Unfortunately, "something is wrong" can mean many things, ranging from a serious security issue to a benign oversight by the website's owner.

 

 

A good explanation is HERE.

 

If you want we can scan your machine.


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 LouiseTopp

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Posted 30 August 2013 - 02:51 PM

Ok starting to panic now.  It says when I click on the padlock my connection to google.co.uk is encrypted (what ever that means?) with a 128 encryption 

 

Also says the connection uses tls 1.2  It's all nonsense to me.  Am running Malwarebytes but it's vanished even through it says it's running, so I am runnng Spybot (if that don't error like it sometimes does).

 

Can you advise me what I should do please in English, not jargon which I wouldn't understand.  Thanks.



#4 boopme

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Posted 30 August 2013 - 03:00 PM

Hi Louise, I am moving this to the Am I Infected forum, to run these.

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



Please Download TDSSkiller
Launch it.
Click on change parameters-Select TDLFS file system
Click on "Scan".
Please post the LOG report(log file should be in your C drive)
Do not change the default options on scan results.


Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator
.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
  • >>>
  • Last run ESET.
    • Hold down Control and click on this link to open ESET OnlineScan in a new window.
    • Click the esetonlinebtn.png button.
    • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
    • Check "YES, I accept the Terms of Use."
    • Click the Start button.
    • Accept any security warnings from your browser.
    • Under scan settings, check "Scan Archives" and "Remove found threats"
    • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click List Threats
    • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • Click the Back button.
    • Click the Finish button.
    • NOTE:Sometimes if ESET finds no infections it will not create a log.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 LouiseTopp

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Posted 30 August 2013 - 03:13 PM

Hi I am using Chrome, not firefox.



#6 boopme

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Posted 30 August 2013 - 03:16 PM

That's really an IF using Firefox.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 LouiseTopp

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Posted 30 August 2013 - 03:18 PM

No I'm using Google chrome.






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