Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Virus instantly closes all programs won't allow downloads even in safe mode


  • Please log in to reply
3 replies to this topic

#1 RAC206532

RAC206532

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:01:28 PM

Posted 30 August 2013 - 11:49 AM

One of my computers had a window pop up with a windows symbol and started doing a ""full scan"" of my computer, my friend using the computer tried closing it down not using task manager. I can open task manager but it will then close down instantly. I have tried to download combofix, rkill, etc.. but it says there is a virus in the program and cancels the installation.

 

The virus shows a windows shield then Internet Security and underneath Security it says designed to protect. After the scan another window pops up saying I have 84 useless and UNWANTED files on. The bottom right corner has an activate now box.

 

Every program I have tried to open closes instantly. Below is a photo of the screen.

 

Attached File  Virus photo.JPG   102.92KB   4 downloads



BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,035 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:04:28 PM

Posted 30 August 2013 - 01:39 PM

Hello, First I moved this from Vista to the Am I Infected forum to see if you can do this.

 

Try to follow these Automated Removal Instructions for Vista Internet Security 2013

 

 


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 RAC206532

RAC206532
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:01:28 PM

Posted 04 September 2013 - 01:36 PM

Thank you for your help! I was not able to load in any way "RKILL" but I was able to load Mallwarebytes with an usb drive and that did do it's job. Computer back up and working great. Thanks for your help.



#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,035 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:04:28 PM

Posted 04 September 2013 - 08:25 PM

Cool, I would still run these as they sometimes carry other infections.


Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
ADW Cleaner

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • You will be prompted to restart your computer. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • Last run ESET.
    • Hold down Control and click on this link to open ESET OnlineScan in a new window.
    • Click the esetonlinebtn.png button.
    • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
    • Check "YES, I accept the Terms of Use."
    • Click the Start button.
    • Accept any security warnings from your browser.
    • Under scan settings, check "Scan Archives" and "Remove found threats"
    • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click List Threats
    • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • Click the Back button.
    • Click the Finish button.
    • NOTE:Sometimes if ESET finds no infections it will not create a log.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users