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Win7 random crashes ... ntoskrnl.exe ?


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5 replies to this topic

#1 lucknh

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Posted 30 August 2013 - 10:54 AM

Hi, You're my last hope ... :-)

 

I had some BSOD, since several months... It mostly occurs during a games and watching videos on Youtube, also in VLC and other video players. It always look the same: screen freezing-->sound looping-->reboot ...

 

Here is a shot of my PC spec: http://i.imgur.com/RYTEwul.jpg

 

...and minidumps: http://speedy.sh/KsU3W/Minidump.rar

 

 

 

 

 



BC AdBot (Login to Remove)

 


#2 hamluis

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Posted 30 August 2013 - 11:38 AM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

 

Louis



#3 lucknh

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Posted 30 August 2013 - 12:35 PM

Thx for reply.

 

MiniToolBox info:

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Marcin (administrator) on 30-08-2013 at 19:29:08
Running from "C:\Users\Marcin\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/30/2013 01:26:57 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/29/2013 11:49:09 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/29/2013 09:04:25 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/28/2013 04:07:54 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/27/2013 04:04:39 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/26/2013 03:41:02 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/25/2013 01:33:00 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/24/2013 09:59:23 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/24/2013 07:38:28 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/24/2013 01:01:21 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (08/30/2013 07:26:27 PM) (Source: Service Control Manager) (User: )
Description: Usługa Protokół rozpoznawania nazw równorzędnych zakończyła działanie; wystąpił następujący błąd:
%%-2140993535

Error: (08/30/2013 07:26:27 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801

Error: (08/30/2013 05:00:09 PM) (Source: Service Control Manager) (User: )
Description: Usługa Protokół rozpoznawania nazw równorzędnych zakończyła działanie; wystąpił następujący błąd:
%%-2140993535

Error: (08/30/2013 05:00:09 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801

Error: (08/29/2013 11:48:19 PM) (Source: Microsoft-Windows-WHEA-Logger) (User: ZARZĄDZANIE NT)
Description: Wystąpił krytyczny błąd sprzętowy.

Składnik: mostek północny firmy AMD
Źródło błędu: 3
Typ błędu: 7
Identyfikator procesora: 0

Widok szczegółów tego wpisu zawiera dodatkowe informacje.

Error: (08/29/2013 11:47:43 PM) (Source: BugCheck) (User: )
Description: 0x00000124 (0x0000000000000000, 0xfffffa8004c5d038, 0x0000000000000000, 0x0000000000000000)C:\Windows\Minidump\082913-33540-01.dmp082913-33540-01

Error: (08/29/2013 11:47:43 PM) (Source: EventLog) (User: )
Description: Poprzednie zamknięcie systemu przy 23:45:46 na ?2013-?08-?29 było nieoczekiwane.

Error: (08/27/2013 04:03:17 PM) (Source: Microsoft-Windows-WHEA-Logger) (User: ZARZĄDZANIE NT)
Description: Wystąpił krytyczny błąd sprzętowy.

Składnik: mostek północny firmy AMD
Źródło błędu: 3
Typ błędu: 2
Identyfikator procesora: 0

Widok szczegółów tego wpisu zawiera dodatkowe informacje.

Error: (08/26/2013 03:39:43 PM) (Source: Microsoft-Windows-WHEA-Logger) (User: ZARZĄDZANIE NT)
Description: Wystąpił krytyczny błąd sprzętowy.

Składnik: mostek północny firmy AMD
Źródło błędu: 3
Typ błędu: 2
Identyfikator procesora: 0

Widok szczegółów tego wpisu zawiera dodatkowe informacje.

Error: (08/24/2013 09:57:45 PM) (Source: EventLog) (User: )
Description: Poprzednie zamknięcie systemu przy 21:56:15 na ?2013-?08-?24 było nieoczekiwane.


Microsoft Office Sessions:
=========================
Error: (08/30/2013 01:26:57 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/29/2013 11:49:09 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/29/2013 09:04:25 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/28/2013 04:07:54 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/27/2013 04:04:39 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/26/2013 03:41:02 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/25/2013 01:33:00 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/24/2013 09:59:23 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/24/2013 07:38:28 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/24/2013 01:01:21 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


CodeIntegrity Errors:
===================================
  Date: 2013-05-15 15:53:13.897
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Bitdefender\Antivirus Free Edition\avc3\avc3_sig_191\avcuf64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-15 00:34:15.095
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Bitdefender\Antivirus Free Edition\avc3\avc3_sig_191\avcuf64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-15 00:14:34.373
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Bitdefender\Antivirus Free Edition\avc3\avc3_sig_191\avcuf64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-14 23:59:21.350
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Bitdefender\Antivirus Free Edition\avc3\avc3_sig_191\avcuf64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-14 23:47:20.154
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Bitdefender\Antivirus Free Edition\avc3\avc3_sig_191\avcuf64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-14 20:28:44.414
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Bitdefender\Antivirus Free Edition\avc3\avc3_sig_191\avcuf64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-14 19:16:55.348
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Bitdefender\Antivirus Free Edition\avc3\avc3_sig_191\avcuf64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-14 15:48:34.854
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Bitdefender\Antivirus Free Edition\avc3\avc3_sig_191\avcuf64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-14 00:36:24.071
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Bitdefender\Antivirus Free Edition\avc3\avc3_sig_191\avcuf64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-05-13 23:44:45.904
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Bitdefender\Antivirus Free Edition\avc3\avc3_sig_191\avcuf64.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

µTorrent (Version: 3.2.3.28705)
A New Beginning - Final Cut (Version: A New Beginning - Final Cut)
Adobe Flash Player 11 ActiveX (Version: 11.5.502.149)
Adobe Flash Player 11 Plugin (Version: 11.7.700.224)
Alan Wake
AMD APP SDK Runtime (Version: 10.0.1124.2)
AMD Catalyst Install Manager (Version: 8.0.911.0)
AMD Fuel (Version: 2013.0328.2218.38225)
AMD VISION Engine Control Center (Version: 2013.0328.2218.38225)
Application Profiles (Version: 2.0.4674.34053)
Art of Murder: Zabójcze Sekrety
Ashampoo Burning Studio 2012 v10.0.15 (Version: 10.0.15)
Auslogics Disk Defrag (Version: 3.6)
Bitdefender Antivirus Free Edition (Version: 1.0.20.1083)
Black Mirror 2
Brother MFL-Pro Suite DCP-375CW (Version: 1.0.1.0)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2013.0328.2218.38225)
Catalyst Control Center InstallProxy (Version: 2013.0328.2218.38225)
Catalyst Control Center Localization All (Version: 2013.0328.2218.38225)
CCC Help Chinese Standard (Version: 2013.0328.2217.38225)
CCC Help Chinese Traditional (Version: 2013.0328.2217.38225)
CCC Help Czech (Version: 2013.0328.2217.38225)
CCC Help Danish (Version: 2013.0328.2217.38225)
CCC Help Dutch (Version: 2013.0328.2217.38225)
CCC Help English (Version: 2013.0328.2217.38225)
CCC Help Finnish (Version: 2013.0328.2217.38225)
CCC Help French (Version: 2013.0328.2217.38225)
CCC Help German (Version: 2013.0328.2217.38225)
CCC Help Greek (Version: 2013.0328.2217.38225)
CCC Help Hungarian (Version: 2013.0328.2217.38225)
CCC Help Italian (Version: 2013.0328.2217.38225)
CCC Help Japanese (Version: 2013.0328.2217.38225)
CCC Help Korean (Version: 2013.0328.2217.38225)
CCC Help Norwegian (Version: 2013.0328.2217.38225)
CCC Help Polish (Version: 2013.0328.2217.38225)
CCC Help Portuguese (Version: 2013.0328.2217.38225)
CCC Help Russian (Version: 2013.0328.2217.38225)
CCC Help Spanish (Version: 2013.0328.2217.38225)
CCC Help Swedish (Version: 2013.0328.2217.38225)
CCC Help Thai (Version: 2013.0328.2217.38225)
CCC Help Turkish (Version: 2013.0328.2217.38225)
ccc-utility64 (Version: 2013.0328.2218.38225)
CCleaner (Version: 4.04)
Chronicles of Mystery - Rytuał Skorpiona (1.0)
Chronicles of Mystery: Tajemnica Zaginionego Królestwa
Core Temp version 0.99.8 (Version: 0.99.8)
CPUID CPU-Z 1.64.0
CPUID HWMonitor 1.22
Crysis® (Version: 1.20.0000)
Daum PotPlayer 1.5.37776
Deadlight
Deluxe Ski Jump 4 (Version: 1.3.0)
Dishonored
Dracula 3
F.E.A.R. 3
FIFA 13 (Version: 1.5.0.0)
FileHippo.com Update Checker
FileZilla Client 3.6.0.2 (Version: 3.6.0.2)
Foxit Reader (Version: 6.0.3.524)
GonVisor 2.15.00
Grand Theft Auto IV (Version: 1.0.0013.131)
Grand Theft Auto IV (Version: 1.00.0000)
HD Tune 2.55
HWiNFO64 Version 4.22 (Version: 4.22)
IceChat 7.70 (Build 20101031) (Version: 7.70)
IrfanView (remove only) (Version: 4.36)
Komunikator WTW 0.9.10.3377 (Version: 0.9.10.3377)
Logitech Gaming Software (Version: 8.35.18)
Logitech Gaming Software 8.46 (Version: 8.46.27)
Malwarebytes Anti-Malware wersja 1.75.0.1300 (Version: 1.75.0.1300)
Mark of the Ninja
Metro 2033
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30320)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.88.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Firefox 23.0.1 (x86 pl) (Version: 23.0.1)
Mozilla Maintenance Service (Version: 23.0.1)
Mozilla Thunderbird 17.0.8 (x86 pl) (Version: 17.0.8)
NapiProjekt (2.1.0.2287)
Need for Speed Most Wanted
NVIDIA PhysX (Version: 9.10.0222)
OCCT 4.4.0 (Version: 4.4.0)
OpenAL
Opera 12.16 (Version: 12.16.1860)
Opera Next 16.0.1196.55 (Version: 16.0.1196.55)
Opowieści z Dreszczykiem - Znikająca Autostopowiczka wersja 1.0 PL (Version: 1.0 PL)
Origin (Version: 9.0.2.2065)
ProtectDisc Driver, Version 11 (Version: 11.0.0.14)
Realtek High Definition Audio Driver (Version: 6.0.1.6873)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.1.39.0)
SAMSUNG USB Driver for Mobile Phones (Version: 1.5.6.0)
Sapphire TRIXX
Songr (Version: 1.9.2111)
SopCast 3.8.3 (Version: 3.8.3)
SoulseekQt
Speccy (Version: 1.22)
Splashtop Software Updater (Version: 1.5.6.11)
Splashtop Streamer (Version: 2.4.0.1)
Spotify (Version: 0.9.1.57.ge7405149)
The Cave © SEGA version 1 (Version: 1)
The Walking Dead © 3 version 1 (Version: 1)
The Walking Dead (Version: The Walking Dead)
Tomb Raider (Version: Tomb Raider)
Torchlight II © Runic Games version 1 (Version: 1)
Torrent Stream 2.0.8 (Version: 2.0.8)
Total Commander 64-bit (Remove or Repair) (Version: 8.01)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Virtua Tennis 4™ (Version: 1.0.0000.130)
VLC media player 2.0.8 (Version: 2.0.8)
WhoCrashed 4.01
Winamp (Version: 5.63 )
WinCDEmu (Version: 3.6)
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
WinRAR 4.20 (64-bitowy) (Version: 4.20.0)
YoWindow (Version: 3)

========================= Memory info: ===================================

Percentage of memory in use: 47%
Total physical RAM: 4095.18 MB
Available physical RAM: 2132.07 MB
Total Pagefile: 8188.54 MB
Available Pagefile: 5819.94 MB
Total Virtual: 4095.88 MB
Available Virtual: 3960.65 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:149.41 GB) (Free:107.22 GB) NTFS
2 Drive d: () (Fixed) (Total:391.37 GB) (Free:154.34 GB) NTFS
3 Drive e: () (Fixed) (Total:390.62 GB) (Free:279.41 GB) NTFS
6 Drive h: (Transcend) (Fixed) (Total:465.76 GB) (Free:274.41 GB) NTFS

========================= Users: ========================================

Konta uľytkownik˘w dla \\PC

Administrator            Go†                     Marcin                   
Polecenie zostao wykonane pomylnie.


**** End of log ****
 

Speccy snapshot - http://speccy.piriform.com/results/kg7noaB3RYhaRGpBTi2e20H



#4 hamluis

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Posted 30 August 2013 - 04:17 PM

Please run BlueScreenView and post the results, following these directions.

 

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html .

Double-click BlueScreenView.exe file.

 

When autoscan is done (screen comes up), click Edit/Select All...then File/Save Selected Items.

 

Save the report as BSOD.txt.

 

Open BSOD.txt, copy all content and paste it into your next reply.

 

Louis



#5 lucknh

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Posted 30 August 2013 - 05:05 PM

Done:

 

==================================================
Dump File         : 071913-19468-01.dmp
Crash Time        : 2013-07-19 17:08:58
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff880`061e1446
Parameter 3       : fffff880`02fef7e8
Parameter 4       : fffff880`02fef040
Caused By Driver  : AtihdW76.sys
Caused By Address : AtihdW76.sys+a230
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : AtihdW76.sys+4446
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\071913-19468-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 275 104
==================================================

==================================================
Dump File         : 071013-16473-01.dmp
Crash Time        : 2013-07-10 18:52:21
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`07d298f8
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4ade0c
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18205 (win7sp1_gdr.130708-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+4ade0c
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\071013-16473-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262 144
==================================================

==================================================
Dump File         : 072113-17862-01.dmp
Crash Time        : 2013-07-21 18:18:47
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`07a258f8
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4ade0c
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18205 (win7sp1_gdr.130708-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+4ade0c
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\072113-17862-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262 144
==================================================

==================================================
Dump File         : 072513-19812-01.dmp
Crash Time        : 2013-07-25 16:16:11
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`07a448f8
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4ade0c
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18205 (win7sp1_gdr.130708-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+4ade0c
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\072513-19812-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262 144
==================================================

==================================================
Dump File         : 072913-18829-01.dmp
Crash Time        : 2013-07-29 16:51:17
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`07c5c8f8
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4ade0c
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18205 (win7sp1_gdr.130708-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+4ade0c
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\072913-18829-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262 144
==================================================

==================================================
Dump File         : 080813-18283-01.dmp
Crash Time        : 2013-08-08 14:25:05
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`07c89038
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4ade0c
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18205 (win7sp1_gdr.130708-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+4ade0c
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\080813-18283-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262 144
==================================================

==================================================
Dump File         : 081113-17628-01.dmp
Crash Time        : 2013-08-11 13:19:26
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`04bb0038
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4ade0c
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18205 (win7sp1_gdr.130708-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+4ade0c
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\081113-17628-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262 144
==================================================

==================================================
Dump File         : 081713-21278-01.dmp
Crash Time        : 2013-08-17 13:58:06
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`04bdf8f8
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4ade7c
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18205 (win7sp1_gdr.130708-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+4ade7c
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\081713-21278-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262 144
==================================================

==================================================
Dump File         : 082913-33540-01.dmp
Crash Time        : 2013-08-29 23:47:23
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`04c5d038
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4ade7c
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18205 (win7sp1_gdr.130708-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+4ade7c
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\082913-33540-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262 144
==================================================

==================================================
Dump File         : 082413-50684-01.dmp
Crash Time        : 2013-08-24 19:37:28
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff880`041c061b
Parameter 3       : fffff880`06e08ad0
Parameter 4       : 00000000`00000000
Caused By Driver  : volmgr.sys
Caused By Address : volmgr.sys+9320
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\082413-50684-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 279 176
==================================================

==================================================
Dump File         : 071413-31808-01.dmp
Crash Time        : 2013-07-14 01:28:39
Bug Check String  : BAD_POOL_HEADER
Bug Check Code    : 0x00000019
Parameter 1       : 00000000`00000003
Parameter 2       : fffff8a0`09350540
Parameter 3       : ffffffff`ffffffff
Parameter 4       : fffff8a0`09350540
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18205 (win7sp1_gdr.130708-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\071413-31808-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 279 232
==================================================

==================================================
Dump File         : 073013-16988-01.dmp
Crash Time        : 2013-07-30 14:01:56
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 00000680`015e5210
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff800`030b2d99
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18205 (win7sp1_gdr.130708-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\073013-16988-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 279 120
==================================================

==================================================
Dump File         : 073013-29265-01.dmp
Crash Time        : 2013-07-30 13:38:54
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 00000000`00000090
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`0307f2bd
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18205 (win7sp1_gdr.130708-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\073013-29265-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 268 920
==================================================
 



#6 Anshad Edavana

Anshad Edavana

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Posted 31 August 2013 - 11:47 AM

Hi

 

Most of the crash dumps you uploaded shows the same bug check code, STOP 0x124.

BugCheck 124, {0, fffffa8007d298f8, 0, 0}

Probably caused by : hardware

http://msdn.microsoft.com/en-us/library/windows/hardware/ff557321(v=vs.85).aspx

 

Generally this specific error code is caused by hardware problems than software issues which includes but not limited to BIOS bugs, over heating, failing CPU , SMPS failing under load etc. Please try the following steps one by one. 

 

:step1: Reset the PC.

 

Bugcheck 124 is often caused by contact issues. Remove and reconnect all the peripherals like Graphics card , sound card etc. Also reconnect all SMPS power connectors.

 

http://www.bleepingcomputer.com/tutorials/cleaning-the-inside-of-your-pc/

 

:step2: Update system BIOS.

 

Please download and update the latest BIOS ( version 2301 ) from the below link. 

 

http://www.asus.com/Motherboards/M4A88TDV_EVOUSB3/#support_Download_30

 

You can use the EZflash tool which came embedded with the system firmware to update the BIOS securely. Detailed step by step instructions are covered in the user guide which can also be downloaded from the same link.

 

:step3: Reapply thermal compound.

 

To rule out the possibility of an overheating CPU, remove the old thermal compound and aapply a known good one preferably Arctic silver.

 

http://www.ebay.com/itm/Arctic-Silver-5-3-5g-gram-Thermal-Paste-Grease-20-uses-/390343907573

 

 

 

:step4:  Test the system memory using Memtest86+.

 

If resetting PC and updating BIOS can't solve the issue, read the below guide and test the RAM modules thoroughly using the free tool Memtest86+.  

 

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

You should run memtest for several hours for accurate result. It is generally recommended a minimum of seven or more passes.

 

Report your findings in next reply.






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