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trojan.zaccess in registry.


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9 replies to this topic

#1 KEEVO

KEEVO

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Posted 29 August 2013 - 09:13 AM

hi i was asked to repost here by Broni after downloading dds and running it with reports being posted here with the issues am having with my packard bell laptop windows 7 64-bit

 

well i keep getting these 2 message in Malwarebytes flash scan and quick scan, the messages are trojan.zaccess in registry value and registry key, now i have ran AVG,ATF-Cleaner with SUPERAntiSpyware Free Edition and Spybot - Search & Destroy with everything ok there so am
puzzeled why Malwarebytes Anti-Malware is picking it up but no other program, here is the logs

from Malwarebytes Anti-Malware

Malwarebytes Anti-Malware (PRO) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.08.28.08

Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
Paula :: PAULA-PC [administrator]

Protection: Enabled

28/08/2013 23:40:01
MBAM-log-2013-08-28 (23-44-00).txt

Scan type: Flash scan
Scan options enabled: Memory | Startup | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: Registry | File System | P2P
Objects scanned: 185194
Time elapsed: 15 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKLM\SYSTEM\CurrentControlSet\Services\etadpug (Trojan.Zaccess) -> No action taken.

Registry Values Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Google Update (Trojan.Zaccess) -> Data:  -> No action taken.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

 

here are the new logs from dds as reqested.

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16502
Run by Paula at 14:48:52 on 2013-08-29
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.44.1033.18.2807.1011 [GMT 1:00]
.
AV: AVG Internet Security 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Internet Security 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: AVG Internet Security 2012 *Enabled* {621CC794-9486-F902-D092-0484E8EA828B}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2012\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\AVG\AVG2012\avgfws.exe
C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgemca.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_8_800_94.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_8_800_94.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
mWinlogon: Userinit = userinit.exe,
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{4D6DAF2E-23BA-4EAB-8BF6-AB9366271554} : DHCPNameServer = 192.168.0.1
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
SSODL: WebCheck - <orphaned>
x64-BHO: AVG Do Not Track: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiea.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiea.dll
.
INFO: x64-HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.
x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgppa.dll
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
Hosts: 127.0.0.1    www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Paula\AppData\Roaming\Mozilla\Firefox\Profiles\1dsscekf.default\
FF - prefs.js: browser.startup.homepage - google.co.uk
FF - prefs.js: network.proxy.type - 0
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_94.dll
FF - ExtSQL: 2013-08-22 00:01; {e4a8a97b-f2ed-450b-b12d-ee082ba24781}; C:\Users\Paula\AppData\Roaming\Mozilla\Firefox\Profiles\1dsscekf.default\extensions\{e4a8a97b-f2ed-450b-b12d-ee082ba24781}.xpi
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2012-4-19 28480]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2012-1-31 36944]
R1 Avgfwfd;AVG network filter service;C:\Windows\System32\drivers\avgfwd6a.sys [2011-5-23 48992]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2012-11-8 307040]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2011-12-23 47696]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-4-11 384800]
R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2013-8-20 45856]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2011-8-12 140672]
R2 avgfws;AVG Firewall;C:\Program Files (x86)\AVG\AVG2012\avgfws.exe [2012-12-5 2321560]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe [2012-11-2 5174392]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe [2012-2-14 193288]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-8-28 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-8-28 701512]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2013-8-20 1153368]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2013-8-16 2314240]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2012-12-10 127328]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\System32\drivers\avgidsfiltera.sys [2011-12-23 29776]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2013-8-16 56344]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2013-8-21 158976]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2013-8-21 287232]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2013-8-20 317480]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-8-28 25928]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 vToolbarUpdater15.5.0;vToolbarUpdater15.5.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\ToolbarUpdater.exe --> C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\ToolbarUpdater.exe [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-8-28 1255736]
.
=============== Created Last 30 ================
.
2013-08-29 00:37:36    --------    d-----w-    C:\Program Files (x86)\ESET
2013-08-28 22:06:32    --------    d-----w-    C:\FRST
2013-08-28 20:21:59    --------    d-----w-    C:\Windows\SysWow64\Wat
2013-08-28 20:21:57    --------    d-----w-    C:\Windows\System32\Wat
2013-08-28 18:55:45    76232    ----a-w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{63A73623-255A-42C8-9681-0F3366095996}\offreg.dll
2013-08-28 18:44:51    367104    ----a-w-    C:\Windows\System32\wcncsvc.dll
2013-08-28 18:44:50    276992    ----a-w-    C:\Windows\SysWow64\wcncsvc.dll
2013-08-28 18:23:24    9515512    ----a-w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{63A73623-255A-42C8-9681-0F3366095996}\mpengine.dll
2013-08-28 18:23:19    9515512    ------w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Updates\mpengine.dll
2013-08-28 18:23:17    278800    ------w-    C:\Windows\System32\MpSigStub.exe
2013-08-28 18:18:58    311808    ----a-w-    C:\Windows\System32\msv1_0.dll
2013-08-28 18:18:58    257024    ----a-w-    C:\Windows\SysWow64\msv1_0.dll
2013-08-28 18:10:52    9728    ----a-w-    C:\Windows\System32\Wdfres.dll
2013-08-28 18:10:52    785512    ----a-w-    C:\Windows\System32\drivers\Wdf01000.sys
2013-08-28 18:10:52    54376    ----a-w-    C:\Windows\System32\drivers\WdfLdr.sys
2013-08-28 18:10:52    2560    ----a-w-    C:\Windows\System32\drivers\en-US\wdf01000.sys.mui
2013-08-28 17:58:13    99176    ----a-w-    C:\Windows\SysWow64\PresentationHostProxy.dll
2013-08-28 17:58:13    49472    ----a-w-    C:\Windows\SysWow64\netfxperf.dll
2013-08-28 17:58:13    48960    ----a-w-    C:\Windows\System32\netfxperf.dll
2013-08-28 17:58:13    444752    ----a-w-    C:\Windows\System32\mscoree.dll
2013-08-28 17:58:13    320352    ----a-w-    C:\Windows\System32\PresentationHost.exe
2013-08-28 17:58:13    297808    ----a-w-    C:\Windows\SysWow64\mscoree.dll
2013-08-28 17:58:13    295264    ----a-w-    C:\Windows\SysWow64\PresentationHost.exe
2013-08-28 17:58:13    1942856    ----a-w-    C:\Windows\System32\dfshim.dll
2013-08-28 17:58:13    1130824    ----a-w-    C:\Windows\SysWow64\dfshim.dll
2013-08-28 17:58:13    109912    ----a-w-    C:\Windows\System32\PresentationHostProxy.dll
2013-08-28 17:57:26    294912    ----a-w-    C:\Windows\System32\browserchoice.exe
2013-08-28 17:54:45    --------    d-----w-    C:\Windows\System32\MRT
2013-08-28 17:36:04    70656    ----a-w-    C:\Windows\SysWow64\fontsub.dll
2013-08-28 17:36:04    46080    ----a-w-    C:\Windows\System32\atmlib.dll
2013-08-28 17:36:04    367616    ----a-w-    C:\Windows\System32\atmfd.dll
2013-08-28 17:36:04    34304    ----a-w-    C:\Windows\SysWow64\atmlib.dll
2013-08-28 17:36:04    295424    ----a-w-    C:\Windows\SysWow64\atmfd.dll
2013-08-28 17:36:04    100864    ----a-w-    C:\Windows\System32\fontsub.dll
2013-08-28 17:34:50    87040    ----a-w-    C:\Windows\System32\drivers\WUDFPf.sys
2013-08-28 17:34:50    84992    ----a-w-    C:\Windows\System32\WUDFSvc.dll
2013-08-28 17:34:50    198656    ----a-w-    C:\Windows\System32\drivers\WUDFRd.sys
2013-08-28 17:34:50    194048    ----a-w-    C:\Windows\System32\WUDFPlatform.dll
2013-08-28 17:34:49    744448    ----a-w-    C:\Windows\System32\WUDFx.dll
2013-08-28 17:34:49    45056    ----a-w-    C:\Windows\System32\WUDFCoinstaller.dll
2013-08-28 17:34:49    229888    ----a-w-    C:\Windows\System32\WUDFHost.exe
2013-08-28 17:28:32    80896    ----a-w-    C:\Windows\System32\imagehlp.dll
2013-08-28 17:28:32    5120    ----a-w-    C:\Windows\SysWow64\wmi.dll
2013-08-28 17:28:32    5120    ----a-w-    C:\Windows\System32\wmi.dll
2013-08-28 17:28:32    22896    ----a-w-    C:\Windows\System32\drivers\fs_rec.sys
2013-08-28 17:28:32    158720    ----a-w-    C:\Windows\SysWow64\imagehlp.dll
2013-08-28 17:24:07    243712    ----a-w-    C:\Windows\System32\drivers\ks.sys
2013-08-28 17:24:07    184832    ----a-w-    C:\Windows\System32\drivers\usbvideo.sys
2013-08-28 17:21:35    461312    ----a-w-    C:\Windows\System32\drivers\srv.sys
2013-08-28 17:21:35    399872    ----a-w-    C:\Windows\System32\drivers\srv2.sys
2013-08-28 17:21:34    161792    ----a-w-    C:\Windows\System32\drivers\srvnet.sys
2013-08-28 17:21:03    139264    ----a-w-    C:\Windows\System32\cabview.dll
2013-08-28 17:21:03    132608    ----a-w-    C:\Windows\SysWow64\cabview.dll
2013-08-28 17:20:28    976896    ----a-w-    C:\Windows\System32\inetcomm.dll
2013-08-28 17:20:27    740864    ----a-w-    C:\Windows\SysWow64\inetcomm.dll
2013-08-28 17:20:14    75632    ----a-w-    C:\Windows\System32\drivers\partmgr.sys
2013-08-28 17:20:02    5497688    ----a-w-    C:\Windows\System32\ntoskrnl.exe
2013-08-28 17:20:01    3958120    ----a-w-    C:\Windows\SysWow64\ntkrnlpa.exe
2013-08-28 17:20:00    43520    ----a-w-    C:\Windows\System32\csrsrv.dll
2013-08-28 17:20:00    3902312    ----a-w-    C:\Windows\SysWow64\ntoskrnl.exe
2013-08-28 17:20:00    112640    ----a-w-    C:\Windows\System32\smss.exe
2013-08-28 17:18:47    3138048    ----a-w-    C:\Windows\System32\mstscax.dll
2013-08-28 17:18:45    2691072    ----a-w-    C:\Windows\SysWow64\mstscax.dll
2013-08-28 17:18:44    44032    ----a-w-    C:\Windows\System32\tsgqec.dll
2013-08-28 17:18:44    36864    ----a-w-    C:\Windows\SysWow64\tsgqec.dll
2013-08-28 17:18:44    158208    ----a-w-    C:\Windows\System32\aaclient.dll
2013-08-28 17:18:44    131072    ----a-w-    C:\Windows\SysWow64\aaclient.dll
2013-08-28 17:16:54    264192    ----a-w-    C:\Windows\System32\upnp.dll
2013-08-28 17:15:50    662528    ----a-w-    C:\Windows\System32\XpsPrint.dll
2013-08-28 17:14:59    495616    ----a-w-    C:\Program Files\Common Files\System\ado\msadox.dll
2013-08-28 17:12:59    801280    ----a-w-    C:\Windows\System32\usp10.dll
2013-08-28 17:11:59    956416    ----a-w-    C:\Windows\System32\localspl.dll
2013-08-28 17:10:57    84992    ----a-w-    C:\Windows\System32\asycfilt.dll
2013-08-28 17:10:57    67584    ----a-w-    C:\Windows\SysWow64\asycfilt.dll
2013-08-28 17:10:56    483840    ----a-w-    C:\Windows\System32\StructuredQuery.dll
2013-08-28 17:10:56    363520    ----a-w-    C:\Windows\SysWow64\StructuredQuery.dll
2013-08-28 16:57:56    182272    ----a-w-    C:\Windows\System32\cryptsvc.dll
2013-08-28 16:57:56    1462784    ----a-w-    C:\Windows\System32\crypt32.dll
2013-08-28 16:57:56    140288    ----a-w-    C:\Windows\System32\cryptnet.dll
2013-08-28 16:57:56    139264    ----a-w-    C:\Windows\SysWow64\cryptsvc.dll
2013-08-28 16:57:56    1157632    ----a-w-    C:\Windows\SysWow64\crypt32.dll
2013-08-28 16:57:56    103936    ----a-w-    C:\Windows\SysWow64\cryptnet.dll
2013-08-28 16:49:55    77312    ----a-w-    C:\Windows\System32\packager.dll
2013-08-28 16:49:54    67072    ----a-w-    C:\Windows\SysWow64\packager.dll
2013-08-28 16:36:40    2622464    ----a-w-    C:\Windows\System32\wucltux.dll
2013-08-28 16:36:25    99840    ----a-w-    C:\Windows\System32\wudriver.dll
2013-08-28 16:36:05    36864    ----a-w-    C:\Windows\System32\wuapp.exe
2013-08-28 16:36:05    186752    ----a-w-    C:\Windows\System32\wuwebv.dll
2013-08-28 16:11:22    --------    d-----w-    C:\Windows\ERUNT
2013-08-28 16:08:47    --------    d-----w-    C:\AdwCleaner
2013-08-28 15:35:27    25928    ----a-w-    C:\Windows\System32\drivers\mbam.sys
2013-08-28 15:35:27    --------    d-----w-    C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-08-26 02:03:48    --------    d-----w-    C:\Program Files\Common Files\Intel
2013-08-26 02:03:46    --------    d-----w-    C:\Program Files (x86)\Common Files\Intel
2013-08-20 21:34:43    --------    d-----w-    C:\Users\Paula\AppData\Local\Macromedia
2013-08-20 19:08:11    --------    d-----w-    C:\ProgramData\Spybot - Search & Destroy
2013-08-20 19:08:11    --------    d-----w-    C:\Program Files (x86)\Spybot - Search & Destroy
2013-08-20 18:14:22    317480    ----a-w-    C:\Windows\System32\drivers\k57nd60a.sys
2013-08-20 17:35:19    91544    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\nssdbm3.dll
2013-08-20 16:41:55    --------    d-----w-    C:\Users\Paula\AppData\Roaming\AVG2012
2013-08-20 16:41:17    --------    d-----w-    C:\Users\Paula\AppData\Roaming\TuneUp Software
2013-08-20 16:41:03    45856    ----a-w-    C:\Windows\System32\drivers\avgtpx64.sys
2013-08-20 16:39:55    --------    d-----w-    C:\Windows\SysWow64\drivers\AVG
2013-08-20 16:39:11    --------    d--h--w-    C:\$AVG
2013-08-20 16:39:10    --------    d-----w-    C:\Windows\System32\drivers\AVG
2013-08-20 16:39:10    --------    d-----w-    C:\ProgramData\AVG2012
2013-08-20 16:38:29    --------    d-----w-    C:\Program Files (x86)\AVG
2013-08-20 16:36:06    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-08-20 16:36:06    692104    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-08-20 16:26:17    --------    d--h--w-    C:\ProgramData\Common Files
2013-08-20 16:25:35    --------    d-----w-    C:\ProgramData\MFAData
2013-08-20 16:20:40    --------    d-----w-    C:\Users\Paula\AppData\Roaming\Malwarebytes
2013-08-20 16:20:34    --------    d-----w-    C:\ProgramData\Malwarebytes
2013-08-20 16:10:07    --------    d-sh--w-    C:\Windows\SysWow64\%APPDATA%
2013-08-20 16:06:49    --------    d-----w-    C:\Users\Paula\AppData\Roaming\SUPERAntiSpyware.com
2013-08-20 16:06:36    --------    d-----w-    C:\ProgramData\SUPERAntiSpyware.com
2013-08-20 16:06:36    --------    d-----w-    C:\Program Files\SUPERAntiSpyware
2013-08-20 16:05:23    --------    d-----w-    C:\Users\Paula\AppData\Local\Mozilla
2013-08-20 15:58:14    --------    d-----w-    C:\Program Files (x86)\Cisco
2013-08-20 15:57:18    95544    ----a-w-    C:\Windows\System32\bcmwlcoi.dll
2013-08-20 15:57:18    6656    ----a-w-    C:\Windows\System32\bcmwlrc.dll
2013-08-20 15:57:18    3617280    ----a-w-    C:\Windows\System32\bcmihvui64.dll
2013-08-20 15:57:17    4745280    ----a-w-    C:\Windows\System32\drivers\BCMWL664.SYS
2013-08-20 15:57:17    3952128    ----a-w-    C:\Windows\System32\bcmihvsrv64.dll
2013-08-20 15:57:17    --------    d-----w-    C:\Program Files\Broadcom
2013-08-20 15:54:31    53248    ----a-w-    C:\Windows\SysWow64\CSVer.dll
2013-08-17 09:00:06    --------    d-----w-    C:\Windows\Panther
2013-08-17 08:59:36    --------    d-----w-    C:\Windows\System32\oem
2013-08-16 22:29:30    --------    d-----w-    C:\Program Files\DriverPack Solution Installer 13
2013-08-16 22:29:29    --------    d-----w-    C:\Users\Paula\AppData\Roaming\DRPSu
2013-08-16 22:29:03    --------    d-----w-    C:\Users\Paula\AppData\Local\Programs
2013-08-16 22:00:22    --------    d-----w-    C:\Users\Paula\AppData\Local\Google
2013-08-16 21:36:49    --------    d-----w-    C:\Program Files (x86)\Realtek
2013-08-16 21:36:35    --------    d-----w-    C:\SWTOOLS
2013-08-16 20:09:30    --------    d-sh--w-    C:\Windows\Installer
2013-08-16 20:08:50    --------    d-----w-    C:\Program Files (x86)\Common Files\postureAgent
2013-08-16 20:08:38    --------    d-----w-    C:\Intel
2013-08-16 20:08:36    56344    ----a-w-    C:\Windows\System32\drivers\HECIx64.sys
2013-08-16 20:07:11    --------    d-----w-    C:\DRIVERS
2013-08-16 18:43:06    --------    d-----w-    C:\Users\Paula\AppData\Local\ElevatedDiagnostics
2013-08-16 00:37:07    --------    d-----w-    C:\Users\Paula\AppData\Local\Diagnostics
2013-08-16 00:09:55    --------    d-sh--w-    C:\Recovery
.
==================== Find3M  ====================
.
.
============= FINISH: 14:49:39.45 ===============
 

 

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 16/08/2013 01:10:00
System Uptime: 29/08/2013 12:43:51 (2 hours ago)
.
Motherboard: Packard Bell |  | EasyNote TK87
Processor: Intel® Core™ i3 CPU       M 380  @ 2.53GHz | CPU | 2533/1066mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 466 GiB total, 439.425 GiB free.
D: is CDROM ()
E: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1: 16/08/2013 21:07:26 - Installed Realtek Ethernet Controller Driver
RP2: 16/08/2013 21:10:00 - Installed Intel® Network Connections.
RP3: 16/08/2013 21:19:19 - Installed Realtek Ethernet Controller Driver
RP4: 16/08/2013 21:21:28 - Installed Realtek Ethernet Controller Driver
RP5: 16/08/2013 21:59:51 - Removed Realtek Ethernet Controller Driver
RP6: 16/08/2013 22:10:33 - Installed Intel® Network Connections.
RP7: 16/08/2013 22:12:37 - Installed Intel® Network Connections.
RP8: 20/08/2013 17:38:10 - Installed AVG 2012
RP9: 20/08/2013 17:38:40 - Installed AVG 2012
RP10: 28/08/2013 17:35:13 - Windows Update
RP11: 28/08/2013 18:21:59 - Windows Update
RP12: 28/08/2013 21:20:02 - Windows Update
RP13: 29/08/2013 02:15:05 - Windows Update
.
==== Installed Programs ======================
.
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
AVG 2012
Broadcom 802.11 Network Adapter
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
ESET Online Scanner v3
Intel® Graphics Media Accelerator Driver
Intel® Management Engine Components
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Mozilla Firefox 23.0.1 (x86 en-US)
Mozilla Maintenance Service
Realtek Ethernet Controller All-In-One Windows Driver
Spybot - Search & Destroy
SUPERAntiSpyware
VC_CRT_x64
Visual Studio 2008 x64 Redistributables
WinRAR archiver
.
==== Event Viewer Messages From Past Week ========
.
29/08/2013 12:32:47, Error: Service Control Manager [7000]  - The vToolbarUpdater15.5.0 service failed to start due to the following error:  The system cannot find the file specified.
29/08/2013 12:32:37, Error: Service Control Manager [7024]  - The Windows Firewall service terminated with service-specific error Access is denied..
28/08/2013 21:18:40, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x80242016: Update for Internet Explorer 8 Compatibility View List for Windows 7 for x64-based Systems (KB2598845).
28/08/2013 21:16:12, Error: Service Control Manager [7023]  -
28/08/2013 20:04:36, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WerSvc service.
28/08/2013 20:04:01, Error: Service Control Manager [7034]  - The MBAMScheduler service terminated unexpectedly.  It has done this 1 time(s).
28/08/2013 20:03:59, Error: Service Control Manager [7031]  - The Intel® Management and Security Application Local Management Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
28/08/2013 20:03:19, Error: Application Popup [877]  - There was error [DATABASE OPEN FAILED] processing the driver database.
28/08/2013 20:02:16, Error: Service Control Manager [7000]  - The Windows Search service failed to start due to the following error:  The process cannot access the file because it is being used by another process.
28/08/2013 20:02:14, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Intel® Management & Security Application User Notification Service service to connect.
28/08/2013 20:02:14, Error: Service Control Manager [7000]  - The Intel® Management & Security Application User Notification Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
28/08/2013 20:01:52, Error: Service Control Manager [7031]  - The Print Spooler service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
28/08/2013 19:58:10, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avgwd service.
28/08/2013 19:57:39, Error: Service Control Manager [7043]  - The Windows Modules Installer service did not shut down properly after receiving a preshutdown control.
.
==== End Of File ===========================
 

 

 

 



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#2 KEEVO

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Posted 30 August 2013 - 02:46 PM

hi to whoever is going to be helping me with this issue, but just wanted to ask do you need me to do anything whilst i wait ?



#3 nasdaq

nasdaq

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Posted 03 September 2013 - 09:03 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: Turorial
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Please paste the logs in your next reply DO NOT ATTACH THEM.
Let me know what problem persists.

#4 KEEVO

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Posted 03 September 2013 - 09:48 PM

hi nasdaq hope i did everything correctly of what you asked as am no expert with computers

well here is the logs.

 

RogueKiller V8.6.9 _x64_ [Sep  3 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Paula [Admin rights]
Mode : Remove -- Date : 09/04/2013 01:35:12
| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤
[ZeroAccess][SERVICE] ???etadpug -- "C:\Program Files (x86)\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\   \...\???ﯹ๛\{80c60ef2-2976-febb-6d70-0622e6dc13df}\GoogleUpdate.exe" < [x] -> STOPPED

¤¤¤ Registry Entries : 12 ¤¤¤
[RUN][ZeroAccess] HKCU\[...]\Run : Google Update ("C:\Users\Paula\AppData\Local\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\?��?��?��\?��?��?��\???ﯹ๛\{80c60ef2-2976-febb-6d70-0622e6dc13df}\GoogleUpdate.exe" >) -> DELETED
[RUN][ZeroAccess] HKUS\S-1-5-21-2373596439-1795989723-3718176767-1000\[...]\Run : Google Update ("C:\Users\Paula\AppData\Local\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\?��?��?��\?��?��?��\???ﯹ๛\{80c60ef2-2976-febb-6d70-0622e6dc13df}\GoogleUpdate.exe" >) -> [0xc0000034] Unknown error
[SERVICE][ZeroAccess] HKLM\[...]\CCSet\[...]\Services : ???etadpug ("C:\Program Files (x86)\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\   \...\???ﯹ๛\{80c60ef2-2976-febb-6d70-0622e6dc13df}\GoogleUpdate.exe" < [x]) -> DELETED
[SERVICE][ZeroAccess] HKLM\[...]\CS001\[...]\Services : ???etadpug ("C:\Program Files (x86)\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\   \...\???ﯹ๛\{80c60ef2-2976-febb-6d70-0622e6dc13df}\GoogleUpdate.exe" < [x]) -> [0x57] The parameter is incorrect.
[SERVICE][ZeroAccess] HKLM\[...]\CS002\[...]\Services : ???etadpug ("C:\Program Files (x86)\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\   \...\???ﯹ๛\{80c60ef2-2976-febb-6d70-0622e6dc13df}\GoogleUpdate.exe" < [x]) -> DELETED
[HJ POL] HKCU\[...]\System : DisableTaskMgr (0) -> DELETED
[HJ POL] HKCU\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HID SVC][Hidden from API] HKLM\[...]\CCSet\[...]\Services : . e () -> [0x3] The system cannot find the path specified.
[HID SVC][Hidden from API] HKLM\[...]\CS001\[...]\Services : . e () -> [0x3] The system cannot find the path specified.
[HID SVC][Hidden from API] HKLM\[...]\CS002\[...]\Services : . e () -> [0x3] The system cannot find the path specified.

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][Folder] Install : C:\Users\Paula\AppData\Local\Google\Desktop\Install [-] --> DELETED
[ZeroAccess][File] @ : C:\Users\Paula\AppData\Local\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\?��?��?��\?��?��?��\???ﯹ๛\{80c60ef2-2976-febb-6d70-0622e6dc13df}\@ [-] --> DELETED
[ZeroAccess][Folder] L : C:\Users\Paula\AppData\Local\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\?��?��?��\?��?��?��\???ﯹ๛\{80c60ef2-2976-febb-6d70-0622e6dc13df}\L [-] --> DELETED
[ZeroAccess][Folder] U : C:\Users\Paula\AppData\Local\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\?��?��?��\?��?��?��\???ﯹ๛\{80c60ef2-2976-febb-6d70-0622e6dc13df}\U [-] --> DELETED
[ZeroAccess][Folder] {80c60ef2-2976-febb-6d70-0622e6dc13df} : C:\Users\Paula\AppData\Local\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\?��?��?��\?��?��?��\???ﯹ๛\{80c60ef2-2976-febb-6d70-0622e6dc13df} [-] --> DELETED
[ZeroAccess][Folder] ???ﯹ๛ : C:\Users\Paula\AppData\Local\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\?��?��?��\?��?��?��\???ﯹ๛ [-] --> DELETED
[ZeroAccess][Folder] ?��?��?�� : C:\Users\Paula\AppData\Local\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\?��?��?��\?��?��?�� [-] --> DELETED
[ZeroAccess][Folder] ?��?��?�� : C:\Users\Paula\AppData\Local\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\?��?��?�� [-] --> DELETED
[ZeroAccess][Folder] {80c60ef2-2976-febb-6d70-0622e6dc13df} : C:\Users\Paula\AppData\Local\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df} [-] --> DELETED

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts


127.0.0.1    localhost
127.0.0.1    www.007guard.com
127.0.0.1    007guard.com
127.0.0.1    008i.com
127.0.0.1    www.008k.com
127.0.0.1    008k.com
127.0.0.1    www.00hq.com
127.0.0.1    00hq.com
127.0.0.1    010402.com
127.0.0.1    www.032439.com
127.0.0.1    032439.com
127.0.0.1    www.0scan.com
127.0.0.1    0scan.com
127.0.0.1    1000gratisproben.com
127.0.0.1    www.1000gratisproben.com
127.0.0.1    1001namen.com
127.0.0.1    www.1001namen.com
127.0.0.1    100888290cs.com
127.0.0.1    www.100888290cs.com
127.0.0.1    www.100sexlinks.com
[...]


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: HGST HTS545050A7E380 ATA Device +++++
--- User ---
[MBR] 2c9e8d2e733bcdbdc08f69371732d6e5
[BSP] ba957b3322aac11a9a44731f104dd378 : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 476838 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_D_09042013_013512.txt >>
RKreport[0]_S_09042013_013359.txt

RogueKiller V8.6.9 _x64_ [Sep  3 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Paula [Admin rights]
Mode : Scan -- Date : 09/04/2013 01:33:59
| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤
[ZeroAccess][SERVICE] ???etadpug -- "C:\Program Files (x86)\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\   \...\???ﯹ๛\{80c60ef2-2976-febb-6d70-0622e6dc13df}\GoogleUpdate.exe" < [x] -> STOPPED

¤¤¤ Registry Entries : 12 ¤¤¤
[RUN][ZeroAccess] HKCU\[...]\Run : Google Update ("C:\Users\Paula\AppData\Local\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\?��?��?��\?��?��?��\???ﯹ๛\{80c60ef2-2976-febb-6d70-0622e6dc13df}\GoogleUpdate.exe" >) -> FOUND
[RUN][ZeroAccess] HKUS\S-1-5-21-2373596439-1795989723-3718176767-1000\[...]\Run : Google Update ("C:\Users\Paula\AppData\Local\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\?��?��?��\?��?��?��\???ﯹ๛\{80c60ef2-2976-febb-6d70-0622e6dc13df}\GoogleUpdate.exe" >) -> FOUND
[SERVICE][ZeroAccess] HKLM\[...]\CCSet\[...]\Services : ???etadpug ("C:\Program Files (x86)\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\   \...\???ﯹ๛\{80c60ef2-2976-febb-6d70-0622e6dc13df}\GoogleUpdate.exe" < [x]) -> FOUND
[SERVICE][ZeroAccess] HKLM\[...]\CS001\[...]\Services : ???etadpug ("C:\Program Files (x86)\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\   \...\???ﯹ๛\{80c60ef2-2976-febb-6d70-0622e6dc13df}\GoogleUpdate.exe" < [x]) -> FOUND
[SERVICE][ZeroAccess] HKLM\[...]\CS002\[...]\Services : ???etadpug ("C:\Program Files (x86)\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\   \...\???ﯹ๛\{80c60ef2-2976-febb-6d70-0622e6dc13df}\GoogleUpdate.exe" < [x]) -> FOUND
[HJ POL] HKCU\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HID SVC][Hidden from API] HKLM\[...]\CCSet\[...]\Services : . e () -> FOUND
[HID SVC][Hidden from API] HKLM\[...]\CS001\[...]\Services : . e () -> FOUND
[HID SVC][Hidden from API] HKLM\[...]\CS002\[...]\Services : . e () -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][Folder] Install : C:\Users\Paula\AppData\Local\Google\Desktop\Install [-] --> FOUND

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts


127.0.0.1    localhost
127.0.0.1    www.007guard.com
127.0.0.1    007guard.com
127.0.0.1    008i.com
127.0.0.1    www.008k.com
127.0.0.1    008k.com
127.0.0.1    www.00hq.com
127.0.0.1    00hq.com
127.0.0.1    010402.com
127.0.0.1    www.032439.com
127.0.0.1    032439.com
127.0.0.1    www.0scan.com
127.0.0.1    0scan.com
127.0.0.1    1000gratisproben.com
127.0.0.1    www.1000gratisproben.com
127.0.0.1    1001namen.com
127.0.0.1    www.1001namen.com
127.0.0.1    100888290cs.com
127.0.0.1    www.100888290cs.com
127.0.0.1    www.100sexlinks.com
[...]


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: HGST HTS545050A7E380 ATA Device +++++
--- User ---
[MBR] 2c9e8d2e733bcdbdc08f69371732d6e5
[BSP] ba957b3322aac11a9a44731f104dd378 : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 476838 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_09042013_013359.txt >>

# AdwCleaner v3.002 - Report created 04/09/2013 at 01:45:43
# Updated 01/09/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Paula - PAULA-PC
# Running from : C:\Users\Paula\Desktop\adwcleaner.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\grusskartencenter.com
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains\grusskartencenter.com

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16660


-\\ Mozilla Firefox v23.0.1 (en-US)

[ File : C:\Users\Paula\AppData\Roaming\Mozilla\Firefox\Profiles\1dsscekf.default\prefs.js ]



*************************

AdwCleaner[R0].txt - [8945 octets] - [28/08/2013 17:08:51]
AdwCleaner[R1].txt - [2470 octets] - [04/09/2013 01:45:43]
AdwCleaner[S0].txt - [6387 octets] - [28/08/2013 17:09:42]

########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [2590 octets] ##########
 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.5.7 (09.01.2013:1)
OS: Windows 7 Home Premium x64
Ran by Paula on 04/09/2013 at  1:48:36.55
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ FireFox

Successfully deleted the following from C:\Users\Paula\AppData\Roaming\mozilla\firefox\profiles\1dsscekf.default\prefs.js

Emptied folder: C:\Users\Paula\AppData\Roaming\mozilla\firefox\profiles\1dsscekf.default\minidumps [4 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 04/09/2013 at  1:56:24.18
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

ComboFix 13-09-02.02 - Paula 04/09/2013   2:50.2.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.2807.1771 [GMT 1:00]
Running from: c:\users\Paula\Desktop\ComboFix.exe
AV: AVG Internet Security 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
FW: AVG Internet Security 2012 *Disabled* {621CC794-9486-F902-D092-0484E8EA828B}
SP: AVG Internet Security 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
c:\program files (x86)\Google\Desktop\Install
c:\program files (x86)\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\9519~1\A535~1\E628~1\{80c60ef2-2976-febb-6d70-0622e6dc13df}\@
c:\program files (x86)\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\9519~1\A535~1\E628~1\{80c60ef2-2976-febb-6d70-0622e6dc13df}\L\00000004.@
c:\program files (x86)\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\9519~1\A535~1\E628~1\{80c60ef2-2976-febb-6d70-0622e6dc13df}\L\6715e287
c:\program files (x86)\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\9519~1\A535~1\E628~1\{80c60ef2-2976-febb-6d70-0622e6dc13df}\L\76603ac3
c:\program files (x86)\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\9519~1\A535~1\E628~1\{80c60ef2-2976-febb-6d70-0622e6dc13df}\U\00000004.@
c:\program files (x86)\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\9519~1\A535~1\E628~1\{80c60ef2-2976-febb-6d70-0622e6dc13df}\U\00000008.@
c:\program files (x86)\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\9519~1\A535~1\E628~1\{80c60ef2-2976-febb-6d70-0622e6dc13df}\U\80000000.@
c:\program files (x86)\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\9519~1\A535~1\E628~1\{80c60ef2-2976-febb-6d70-0622e6dc13df}\U\80000032.@
c:\program files (x86)\Google\Desktop\Install\{80c60ef2-2976-febb-6d70-0622e6dc13df}\9519~1\A535~1\E628~1\{80c60ef2-2976-febb-6d70-0622e6dc13df}\U\80000064.@
.
.
(((((((((((((((((((((((((   Files Created from 2013-08-04 to 2013-09-04  )))))))))))))))))))))))))))))))
.
.
2013-09-04 01:55 . 2013-09-04 01:55    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-09-03 11:29 . 2013-08-19 23:46    9515512    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{637829D3-4E2F-442E-91F4-E6BE4F8CCB13}\mpengine.dll
2013-08-31 11:41 . 2013-04-17 07:02    1230336    ----a-w-    c:\windows\SysWow64\WindowsCodecs.dll
2013-08-31 11:41 . 2013-04-17 06:24    1424384    ----a-w-    c:\windows\system32\WindowsCodecs.dll
2013-08-31 11:39 . 2013-04-09 23:34    1247744    ----a-w-    c:\windows\SysWow64\DWrite.dll
2013-08-31 11:39 . 2013-04-02 22:51    1643520    ----a-w-    c:\windows\system32\DWrite.dll
2013-08-31 03:24 . 2013-08-31 03:24    71680    ----a-w-    c:\windows\SysWow64\RegisterIEPKEYs.exe
2013-08-31 03:24 . 2013-08-31 03:24    226304    ----a-w-    c:\windows\system32\elshyph.dll
2013-08-31 03:24 . 2013-08-31 03:24    185344    ----a-w-    c:\windows\SysWow64\elshyph.dll
2013-08-31 03:24 . 2013-08-31 03:24    1054720    ----a-w-    c:\windows\system32\MsSpellCheckingFacility.exe
2013-08-31 03:24 . 2013-08-31 03:24    770648    ----a-w-    c:\program files (x86)\Internet Explorer\iexplore.exe
2013-08-31 03:24 . 2013-08-31 03:24    218112    ----a-w-    c:\program files (x86)\Internet Explorer\sqmapi.dll
2013-08-31 03:24 . 2013-08-31 03:24    1767936    ----a-w-    c:\windows\SysWow64\wininet.dll
2013-08-31 03:24 . 2013-08-31 03:24    158720    ----a-w-    c:\windows\SysWow64\msls31.dll
2013-08-31 03:21 . 2013-08-31 03:21    9728    ---ha-w-    c:\windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-08-30 12:29 . 2013-04-10 06:01    265064    ----a-w-    c:\windows\system32\drivers\dxgmms1.sys
2013-08-30 12:28 . 2013-02-27 05:52    14172672    ----a-w-    c:\windows\system32\shell32.dll
2013-08-30 12:27 . 2013-06-15 04:32    39936    ----a-w-    c:\windows\system32\drivers\tssecsrv.sys
2013-08-30 12:26 . 2013-06-05 03:34    3153920    ----a-w-    c:\windows\system32\win32k.sys
2013-08-30 12:26 . 2013-04-26 05:51    751104    ----a-w-    c:\windows\system32\win32spl.dll
2013-08-30 12:26 . 2013-04-26 04:55    492544    ----a-w-    c:\windows\SysWow64\win32spl.dll
2013-08-30 12:26 . 2012-11-23 03:13    68608    ----a-w-    c:\windows\system32\taskhost.exe
2013-08-30 12:26 . 2013-05-10 05:49    30720    ----a-w-    c:\windows\system32\cryptdlg.dll
2013-08-30 12:26 . 2013-05-10 03:20    24576    ----a-w-    c:\windows\SysWow64\cryptdlg.dll
2013-08-30 12:25 . 2013-04-10 05:48    1732608    ----a-w-    c:\program files\Windows Journal\NBDoc.DLL
2013-08-30 12:25 . 2013-04-10 05:46    1402880    ----a-w-    c:\program files\Windows Journal\JNWDRV.dll
2013-08-30 12:25 . 2013-04-10 05:46    1393152    ----a-w-    c:\program files\Windows Journal\JNTFiltr.dll
2013-08-30 12:25 . 2013-04-10 05:46    1367040    ----a-w-    c:\program files\Common Files\Microsoft Shared\ink\journal.dll
2013-08-30 12:25 . 2013-04-10 05:03    936448    ----a-w-    c:\program files (x86)\Common Files\Microsoft Shared\ink\journal.dll
2013-08-30 12:25 . 2013-07-06 06:03    1910208    ----a-w-    c:\windows\system32\drivers\tcpip.sys
2013-08-30 12:25 . 2013-05-13 03:43    1192448    ----a-w-    c:\windows\system32\certutil.exe
2013-08-30 12:25 . 2013-05-13 03:08    903168    ----a-w-    c:\windows\SysWow64\certutil.exe
2013-08-30 12:25 . 2013-05-13 05:50    52224    ----a-w-    c:\windows\system32\certenc.dll
2013-08-30 12:25 . 2013-05-13 03:08    43008    ----a-w-    c:\windows\SysWow64\certenc.dll
2013-08-30 12:24 . 2013-04-25 23:30    1505280    ----a-w-    c:\windows\SysWow64\d3d11.dll
2013-08-30 12:24 . 2013-03-31 22:52    1887232    ----a-w-    c:\windows\system32\d3d11.dll
2013-08-30 02:21 . 2013-08-30 02:21    --------    d-----w-    c:\windows\system32\SPReview
2013-08-30 02:21 . 2013-08-30 02:21    --------    d-----w-    c:\windows\system32\EventProviders
2013-08-30 02:13 . 2013-08-30 02:13    --------    d-sh--w-    c:\windows\system32\%APPDATA%
2013-08-29 15:14 . 2010-11-20 13:27    3860992    ----a-w-    c:\windows\system32\UIRibbon.dll
2013-08-29 15:13 . 2010-11-20 13:27    223232    ----a-w-    c:\windows\system32\wmpsrcwp.dll
2013-08-29 15:12 . 2010-11-20 13:01    2560    ----a-w-    c:\windows\system32\drivers\en-US\rdpwd.sys.mui
2013-08-29 15:12 . 2010-11-20 12:57    3072    ----a-w-    c:\windows\system32\drivers\en-US\tsusbflt.sys.mui
2013-08-29 15:12 . 2010-11-20 13:11    6144    ----a-w-    c:\windows\system32\drivers\en-US\IPMIDrv.sys.mui
2013-08-29 15:12 . 2010-11-20 13:10    4608    ----a-w-    c:\windows\system32\drivers\en-US\kbdclass.sys.mui
2013-08-29 15:12 . 2010-11-20 13:26    399872    ----a-w-    c:\windows\system32\dpx.dll
2013-08-29 15:12 . 2010-11-20 12:21    189952    ----a-w-    c:\windows\SysWow64\wdscore.dll
2013-08-29 15:12 . 2010-11-20 12:21    189952    ----a-w-    c:\windows\SysWow64\sqmapi.dll
2013-08-29 15:12 . 2010-11-20 12:21    189952    ----a-w-    c:\program files (x86)\Windows Portable Devices\sqmapi.dll
2013-08-29 15:12 . 2010-11-20 12:21    363008    ----a-w-    c:\windows\SysWow64\wbemcomn.dll
2013-08-29 15:12 . 2010-11-20 12:19    606208    ----a-w-    c:\windows\SysWow64\wbem\fastprox.dll
2013-08-29 15:10 . 2010-11-20 13:27    529408    ----a-w-    c:\windows\system32\wbemcomn.dll
2013-08-29 15:10 . 2010-11-20 13:27    244736    ----a-w-    c:\program files\Windows Portable Devices\sqmapi.dll
2013-08-29 15:10 . 2010-11-20 13:27    244736    ----a-w-    c:\windows\system32\sqmapi.dll
2013-08-29 01:17 . 2013-08-29 01:17    --------    d-----w-    c:\program files (x86)\Microsoft.NET
2013-08-29 00:37 . 2013-08-29 00:37    --------    d-----w-    c:\program files (x86)\ESET
2013-08-28 22:06 . 2013-08-28 22:06    --------    d-----w-    C:\FRST
2013-08-28 20:21 . 2013-08-28 20:22    --------    d-----w-    c:\windows\SysWow64\Wat
2013-08-28 20:21 . 2013-08-28 20:21    --------    d-----w-    c:\windows\system32\Wat
2013-08-28 18:23 . 2013-08-07 03:22    278800    ------w-    c:\windows\system32\MpSigStub.exe
2013-08-28 18:10 . 2012-07-26 04:55    785512    ----a-w-    c:\windows\system32\drivers\Wdf01000.sys
2013-08-28 18:10 . 2012-07-26 04:55    54376    ----a-w-    c:\windows\system32\drivers\WdfLdr.sys
2013-08-28 18:10 . 2012-07-26 04:47    2560    ----a-w-    c:\windows\system32\drivers\en-US\wdf01000.sys.mui
2013-08-28 18:10 . 2012-07-26 02:36    9728    ----a-w-    c:\windows\system32\Wdfres.dll
2013-08-28 17:57 . 2010-02-23 08:16    294912    ----a-w-    c:\windows\system32\browserchoice.exe
2013-08-28 17:54 . 2013-08-28 20:18    --------    d-----w-    c:\windows\system32\MRT
2013-08-28 17:36 . 2012-12-16 17:11    46080    ----a-w-    c:\windows\system32\atmlib.dll
2013-08-28 17:36 . 2012-12-16 14:45    367616    ----a-w-    c:\windows\system32\atmfd.dll
2013-08-28 17:36 . 2012-12-16 14:13    34304    ----a-w-    c:\windows\SysWow64\atmlib.dll
2013-08-28 17:36 . 2010-09-30 10:41    100864    ----a-w-    c:\windows\system32\fontsub.dll
2013-08-28 17:36 . 2010-09-30 06:47    70656    ----a-w-    c:\windows\SysWow64\fontsub.dll
2013-08-28 17:36 . 2012-12-16 14:13    295424    ----a-w-    c:\windows\SysWow64\atmfd.dll
2013-08-28 17:34 . 2012-07-26 03:08    84992    ----a-w-    c:\windows\system32\WUDFSvc.dll
2013-08-28 17:34 . 2012-07-26 03:08    194048    ----a-w-    c:\windows\system32\WUDFPlatform.dll
2013-08-28 17:34 . 2012-07-26 02:26    87040    ----a-w-    c:\windows\system32\drivers\WUDFPf.sys
2013-08-28 17:34 . 2012-07-26 02:26    198656    ----a-w-    c:\windows\system32\drivers\WUDFRd.sys
2013-08-28 17:34 . 2012-07-26 03:08    229888    ----a-w-    c:\windows\system32\WUDFHost.exe
2013-08-28 17:34 . 2012-07-26 03:08    744448    ----a-w-    c:\windows\system32\WUDFx.dll
2013-08-28 17:34 . 2012-07-26 03:08    45056    ----a-w-    c:\windows\system32\WUDFCoinstaller.dll
2013-08-28 17:28 . 2012-03-01 06:46    23408    ----a-w-    c:\windows\system32\drivers\fs_rec.sys
2013-08-28 17:28 . 2012-03-01 06:33    81408    ----a-w-    c:\windows\system32\imagehlp.dll
2013-08-28 17:28 . 2012-03-01 06:28    5120    ----a-w-    c:\windows\system32\wmi.dll
2013-08-28 17:28 . 2012-03-01 05:33    159232    ----a-w-    c:\windows\SysWow64\imagehlp.dll
2013-08-28 17:28 . 2012-03-01 05:29    5120    ----a-w-    c:\windows\SysWow64\wmi.dll
2013-08-28 17:21 . 2011-04-29 03:06    467456    ----a-w-    c:\windows\system32\drivers\srv.sys
2013-08-28 17:21 . 2011-04-29 03:05    410112    ----a-w-    c:\windows\system32\drivers\srv2.sys
2013-08-28 17:21 . 2011-04-29 03:05    168448    ----a-w-    c:\windows\system32\drivers\srvnet.sys
2013-08-28 17:20 . 2011-05-03 05:29    976896    ----a-w-    c:\windows\system32\inetcomm.dll
2013-08-28 17:20 . 2011-05-03 04:30    741376    ----a-w-    c:\windows\SysWow64\inetcomm.dll
2013-08-28 17:20 . 2012-03-17 07:58    75120    ----a-w-    c:\windows\system32\drivers\partmgr.sys
2013-08-28 17:20 . 2013-03-19 06:04    5550424    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-08-28 17:20 . 2013-03-19 05:04    3968856    ----a-w-    c:\windows\SysWow64\ntkrnlpa.exe
2013-08-28 17:20 . 2013-03-19 05:04    3913560    ----a-w-    c:\windows\SysWow64\ntoskrnl.exe
2013-08-28 17:20 . 2013-03-19 05:46    43520    ----a-w-    c:\windows\system32\csrsrv.dll
2013-08-28 17:20 . 2013-03-19 03:06    112640    ----a-w-    c:\windows\system32\smss.exe
2013-08-28 17:19 . 2013-03-19 04:47    6656    ----a-w-    c:\windows\SysWow64\apisetschema.dll
2013-08-28 17:19 . 2013-01-04 05:46    215040    ----a-w-    c:\windows\system32\winsrv.dll
2013-08-28 17:19 . 2013-01-04 04:51    5120    ----a-w-    c:\windows\SysWow64\wow32.dll
2013-08-28 17:19 . 2013-01-04 02:47    25600    ----a-w-    c:\windows\SysWow64\setup16.exe
2013-08-28 17:19 . 2013-01-04 02:47    7680    ----a-w-    c:\windows\SysWow64\instnm.exe
2013-08-28 17:19 . 2013-01-04 02:47    14336    ----a-w-    c:\windows\SysWow64\ntvdm64.dll
2013-08-28 17:19 . 2013-01-04 02:47    2048    ----a-w-    c:\windows\SysWow64\user.exe
2013-08-28 17:17 . 2012-11-30 05:38    4608    ---ha-w-    c:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
2013-08-28 17:16 . 2012-01-04 10:44    509952    ----a-w-    c:\windows\system32\ntshrui.dll
2013-08-28 17:15 . 2011-03-03 06:24    183296    ----a-w-    c:\windows\system32\dnsrslvr.dll
2013-08-28 17:15 . 2011-03-03 06:24    357888    ----a-w-    c:\windows\system32\dnsapi.dll
2013-08-28 17:15 . 2011-03-03 06:21    30208    ----a-w-    c:\windows\system32\dnscacheugc.exe
2013-08-28 17:15 . 2011-03-03 05:36    28672    ----a-w-    c:\windows\SysWow64\dnscacheugc.exe
2013-08-28 17:15 . 2012-04-28 03:55    210944    ----a-w-    c:\windows\system32\drivers\rdpwd.sys
2013-08-28 17:15 . 2011-11-17 06:35    395776    ----a-w-    c:\windows\system32\webio.dll
2013-08-28 17:15 . 2011-11-17 05:35    314880    ----a-w-    c:\windows\SysWow64\webio.dll
2013-08-28 17:13 . 2012-07-04 22:16    73216    ----a-w-    c:\windows\system32\netapi32.dll
2013-08-28 17:12 . 2012-11-22 04:45    626688    ----a-w-    c:\windows\SysWow64\usp10.dll
2013-08-28 17:11 . 2012-05-14 05:26    956928    ----a-w-    c:\windows\system32\localspl.dll
2013-08-28 16:49 . 2011-11-19 14:58    77312    ----a-w-    c:\windows\system32\packager.dll
2013-08-28 16:49 . 2011-11-19 14:01    67072    ----a-w-    c:\windows\SysWow64\packager.dll
2013-08-28 16:36 . 2012-06-02 22:19    2428952    ----a-w-    c:\windows\system32\wuaueng.dll
2013-08-28 16:36 . 2012-06-02 22:19    57880    ----a-w-    c:\windows\system32\wuauclt.exe
2013-08-28 16:36 . 2012-06-02 22:19    44056    ----a-w-    c:\windows\system32\wups2.dll
2013-08-28 16:36 . 2012-06-02 22:15    2622464    ----a-w-    c:\windows\system32\wucltux.dll
2013-08-28 16:36 . 2012-06-02 22:19    38424    ----a-w-    c:\windows\system32\wups.dll
2013-08-28 16:36 . 2012-06-02 22:19    701976    ----a-w-    c:\windows\system32\wuapi.dll
2013-08-28 16:36 . 2012-06-02 22:15    99840    ----a-w-    c:\windows\system32\wudriver.dll
2013-08-28 16:36 . 2012-06-02 14:19    186752    ----a-w-    c:\windows\system32\wuwebv.dll
2013-08-28 16:36 . 2012-06-02 14:15    36864    ----a-w-    c:\windows\system32\wuapp.exe
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-09-04 01:15 . 2009-07-14 00:10    20048    ----a-w-    c:\windows\system32\drivers\WS2IFSL.SYS
2013-08-30 11:40 . 2009-07-14 02:36    175616    ----a-w-    c:\windows\system32\msclmd.dll
2013-08-30 11:40 . 2009-07-14 02:36    152576    ----a-w-    c:\windows\SysWow64\msclmd.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2013-08-20 6581488]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1475584]
"SpybotSD TeaTimer"="c:\program files (x86)\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"AVG_TRAY"="c:\program files (x86)\AVG\AVG2012\avgtray.exe" [2012-11-19 2598520]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute    REG_MULTI_SZ       autocheck autochk *\0c:\progra~2\AVG\AVG2012\avgrsa.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
R2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2012\avgidsagent.exe;c:\program files (x86)\AVG\AVG2012\avgidsagent.exe [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe [x]
R2 vToolbarUpdater15.5.0;vToolbarUpdater15.5.0;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\ToolbarUpdater.exe;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\ToolbarUpdater.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsha.sys [x]
S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgrkx64.sys [x]
S1 Avgfwfd;AVG network filter service;c:\windows\system32\DRIVERS\avgfwd6a.sys;c:\windows\SYSNATIVE\DRIVERS\avgfwd6a.sys [x]
S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgldx64.sys [x]
S1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgmfx64.sys [x]
S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys;c:\windows\SYSNATIVE\DRIVERS\avgtdia.sys [x]
S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys;c:\windows\SYSNATIVE\drivers\avgtpx64.sys [x]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [x]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [x]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [x]
S2 avgfws;AVG Firewall;c:\program files (x86)\AVG\AVG2012\avgfws.exe;c:\program files (x86)\AVG\AVG2012\avgfws.exe [x]
S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2012\avgwdsvc.exe;c:\program files (x86)\AVG\AVG2012\avgwdsvc.exe [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsdrivera.sys [x]
S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\DRIVERS\avgidsfiltera.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsfiltera.sys [x]
S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys;c:\windows\SYSNATIVE\DRIVERS\HECIx64.sys [x]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys;c:\windows\SYSNATIVE\DRIVERS\Impcd.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys;c:\windows\SYSNATIVE\DRIVERS\k57nd60a.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-09-04 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-08-20 21:34]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-07-24 161304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-07-24 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-07-24 415256]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = about:blank
mLocal Page = c:\windows\SysWOW64\blank.htm
FF - ProfilePath - c:\users\Paula\AppData\Roaming\Mozilla\Firefox\Profiles\1dsscekf.default\
FF - prefs.js: browser.startup.homepage - google.co.uk
FF - prefs.js: network.proxy.type - 0
FF - ExtSQL: 2013-08-22 00:01; {e4a8a97b-f2ed-450b-b12d-ee082ba24781}; c:\users\Paula\AppData\Roaming\Mozilla\Firefox\Profiles\1dsscekf.default\extensions\{e4a8a97b-f2ed-450b-b12d-ee082ba24781}.xpi
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKU-Default-RunOnce-SPReview - c:\windows\System32\SPReview\SPReview.exe
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_94_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_94_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-09-04  02:57:55
ComboFix-quarantined-files.txt  2013-09-04 01:57
.
Pre-Run: 466,392,104,960 bytes free
Post-Run: 466,228,785,152 bytes free
.
- - End Of File - - B9609CA455F1A0738084495EB2700238
A36C5E4F47E84449FF07ED3517B43A31
 

 

 

 

 



#5 nasdaq

nasdaq

  • Malware Response Team
  • 39,578 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:11:00 PM

Posted 04 September 2013 - 09:50 AM

Third party programs if not up to date can be an open door for an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please let me know what problem persists.

#6 KEEVO

KEEVO
  • Topic Starter

  • Members
  • 31 posts
  • OFFLINE
  •  
  • Local time:04:00 AM

Posted 04 September 2013 - 10:28 AM

hi nasdaq i ran Malwarebytes Anti-Malware after doing what you asked me to do and it did not find anything the 2 scans where ok

i have just ran them again and there still ok both log reports are posted below Security Check scan for you to see.

 

 

Results of screen317's Security Check version 0.99.73  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
AVG Internet Security 2012   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 MVPS Hosts File  
 Spybot - Search & Destroy
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Adobe Flash Player 11.8.800.94  
 Mozilla Firefox (23.0.1)
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 AVG avgwdsvc.exe
 AVG avgtray.exe
 Malwarebytes' Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````
 

 

Malwarebytes Anti-Malware (PRO) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.09.04.05

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16660
Paula :: PAULA-PC [administrator]

Protection: Enabled

04/09/2013 16:19:41
mbam-log-2013-09-04 (16-19-41).txt

Scan type: Flash scan
Scan options enabled: Memory | Startup | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: Registry | File System | P2P
Objects scanned: 191110
Time elapsed: 19 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

Malwarebytes Anti-Malware (PRO) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.09.04.05

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16660
Paula :: PAULA-PC [administrator]

Protection: Enabled

04/09/2013 16:20:46
mbam-log-2013-09-04 (16-20-46).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 217467
Time elapsed: 2 minute(s), 27 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 



#7 nasdaq

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Posted 04 September 2013 - 01:31 PM

The log is clean.

If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===

Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful addons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
===

#8 KEEVO

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Posted 04 September 2013 - 06:58 PM

nasdaq thank you so much for helping me :thumbup2:  i will do the cleanup procedures etc  and give my daughter back her laptop

which she will be so happy with thanks to you :thumbsup:



#9 nasdaq

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Posted 05 September 2013 - 07:24 AM

Glad we could help.

#10 nasdaq

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Posted 05 September 2013 - 07:24 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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