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Combofix eats Naverisk Remote Mangement software


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#1 igmothemagus

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Posted 29 August 2013 - 08:13 AM

Hello!

 

I have noticed that Combofix is deleting a legit piece of software on machines that I have used it on. Naverisk remote management agent and all of it's directories/log files.

Are there any modifiers that I can add to the combofix execution script to keep it from killing Naverisk or report the false positive?

 

Thanks for any help that you can provide.  I can provide the combofix log files on a recent machine if required.

 

Thanks,

 

iGmO



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#2 quietman7

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Posted 29 August 2013 - 09:15 AM

This is just another reason why we ask folks to only use ComboFix under supervision.

If you believe the detection is a "false positive", the developer (sUBs) will need a sample of the file(s) and ComboFix.txt so he can investigate. Please submit (upload) a zipped copy to this Submit Malware Sample page.
  • Fill in the requested information, comments and any further information.
  • Zip the file(s) using a zipping program (i.e. 7-zip, WinRAR).
  • Click the Browse... button and navigate to the location of the file.
  • Click on the file to highlight it and choose Open.
  • Click the Send File button.
  • You will not be able to view the files that have been uploaded as they only show to the authorized users who can download them.
  • sUBs will be able to collect the file(s) from there and examine them.
  • Let me know when you have done this.
Thanks
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#3 igmothemagus

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Posted 29 August 2013 - 09:21 AM

I have submitted a copy of the logs and the Combofix quarantine. Let me know if you need anything else!

 

Thanks

 

iGmO



#4 quietman7

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Posted 29 August 2013 - 09:54 AM

The developer has been advised.
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#5 quietman7

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Posted 29 August 2013 - 10:20 AM

sUBs said to say thank you for reporting...he has removed the detections.
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#6 igmothemagus

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Posted 29 August 2013 - 10:23 AM

Thank you, and Thank you sUBs!

 

Greatly Appreciated!

 

iGmO



#7 quietman7

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Posted 29 August 2013 - 10:26 AM

You're welcome on behalf of the Bleeping Computer community.
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