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stuck on welcome screen


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#1 paulray

paulray

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Posted 29 August 2013 - 02:50 AM

Hello, when i boot my toshiba C660 1F1 laptop,after i've typed in my password it get's stuck on the welcome screen.I can boot it in safe mode,can you help please?

 



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#2 Anshad Edavana

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Posted 29 August 2013 - 03:39 AM

Hi

 

It could be one of the startup application or service which is causing the trouble. You can use the Msconfig utility from safe mode to disable third party stratup programs to find the culprit. Read the below guide which covers detailed instructions.

 

http://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html

 

 

If the system boots fine after performing a clean boot , refer part two of the guide to find the offending program.






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