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Windows 7 64-bit BSOD -need advice


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#1 jelson

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Posted 28 August 2013 - 08:58 PM

Hi!

 

I'm in the process of migrating from an XP machine to one running Windows 7 64-bit

 

Recently installed Photoshop CS 5 and Lightroom 3

 

While running FreeFileSync 5.18 (portable) to copy files from the old machine to the new one, I started experiencing BSOD

 

Notes:

  • copied and subsequently updated a lot of user files over ethernet: ~  97 K files (65 GB)
     
  • 1st 3 BSOD occured while I had switched back to the XP machine; didn't discover the crash until I switched back to the Win7 machine (using a KVM switch)

 

I've experienced 6 BSOD so far.  All but 2 occurred while FFS was running.

 

Installed the Windows Debugger and ran analysis  and also Nirsoft's BlueScreen View.

 

Read some of the posts here and elsewhere and decided to

  1. run MemTest86:  ran overnight & completed over 7 passes with no errors logged
  2. run Kaspersky Rescue Disc 10 from USB: nothing found
  3. update FreeFileSync to 5.20

 

After updating FFS, experienced the last BSOD while on the desktop (FFS not running)

 

Long story short, still am not sure what to do.

 

BTW, I do have images of the system drive I can restore if need be (last ones taken before and after installation & activation of Photoshop and Lightroom)

 

DATA:

 

Minidumps https://app.box.com/s/bhqw5ndnlzt8yqt9pffx  (NOTE: CCleaner deleted the 1st 3 dumps, but Debugger analysis text was saved and is included in the zip archive)

 

BOSD.txt (BS View) https://app.box.com/s/1iyx00o9ydvo1pg4faqs

 

Result.txt (MiniToolBox) https://app.box.com/s/gbgbkf57vagt97rkkjcz  ("last 10 Event viewer errors"; "installed programs"; "devices" and "users, partition and memory size")

 

Speccy report http://speccy.piriform.com/results/Dt07lZp3Yz32B5CWc5BBwTk

 

Thanks in advance



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#2 Anshad Edavana

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Posted 29 August 2013 - 12:22 AM

:welcome:  to the Bleeping Computer forum.

 

None of the crash dumps shows a probable cause. They all blames legit Windows files as the reason behind the crashes so it is really hard to say which one is the real culprit.

I suggest updating all the old drivers and removing possible problematic softwares to check which one is creating the issue.

 

1. One of the dump shows Desktop Window manager crash which is usually caused by display driver. Current version is very old.

 

     nvlddmkm.sys        Tue Oct  2 23:51:13 2012

 

   Uninstall the Nvidia driver completely and install the newer version from the below link.

 

    http://www.nvidia.com/object/win8-win7-winvista-64bit-320.49-whql-driver.html

 

2. Update LAN driver.

 

    Rt64win7.sys        Tue Aug 23 19:25:41 2011

 

    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

 

    Uninstall the old one first and download Win7 and WinServer 2008 R2 Auto Installation Program from the above link.

 

3. Remove VirtualBox for testing.

 

    Virtualbox uses a network filter driver which is sometimes clash with other drivers. Uninstall VirtualBox completely to rule out that possibility.



#3 jelson

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Posted 30 August 2013 - 01:39 AM

Thanks Anshad.

 

I'll update the nVidia --running the last one customed tweak by the card maker-- & the LAN driver and uninstall VBox and see if I get any more BSOD.

 

I've had Driver Verifier running for the past 24 hours and so far no problems yet.  Even had FreeFileSync update files. 

 

Appreciate the advice.  Much appreciated.


Edited by jelson, 30 August 2013 - 01:41 AM.


#4 technonymous

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Posted 30 August 2013 - 12:42 PM

You can't migrate or upgrade from WIn XP to WIN 7. So if you're taking apps from XP to WIN7 that's probably why. Windows 7 has to be installed fresh along with all your apps reinstalled fresh.



#5 jelson

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Posted 30 August 2013 - 09:11 PM

You can't migrate or upgrade from WIn XP to WIN 7. So if you're taking apps from XP to WIN7 that's probably why. Windows 7 has to be installed fresh along with all your apps reinstalled fresh.

 

Quite.

 

I'm just migrating data.

 

It's a fresh retail install of Win7 with all apps being freshly installed.

 

I'm actually taking my time and systematically creating the foundation for the new machine with system images taken at intervals.

 

A bit disconcerting that I started experiencing BSODs at so early a stage: very few apps installed.






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