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Slow computer/fast connection


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7 replies to this topic

#1 kattalksalot

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Posted 28 August 2013 - 05:41 PM

My computer is running pretty slowly.  I have a rather high speed conection, and recently I lost my internet connection.  At&T sent a tech out, who replaced my 2wire connection box.  He remarked, though, several times, how slow my pc/connection is, and how mmuch faster my WIFI from it is.  Since then,  the computer has been slow,very slow, and even completely "stopped" a few times. I do not know what the problem is.  The tech did tell me it is a computer problem though, and not an AT&T problem.  Can someone help?  Also, is there any way tofind and get rid of duplicates on my computer.  I know they take up lots of space, like my pics, I knopw I have doubles and triples of some, and some files.

 

PS I have gotten help through this site in the past, a few years ago, and this is the only site I really trust to help me.  Thank you for all you do for "dummies" like me.  lol


Edited by hamluis, 31 August 2013 - 06:35 AM.
Moved from Win 7 to Internal Hardware - Hamluis.


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#2 Judith1314

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Posted 28 August 2013 - 10:00 PM

Generally speaking, there are so many reasons for computer slow. If the problem is external problem, that will be easy to solve, like low space in system drive, etc. However, if your problem comes out to be internal problem, that will be a difficult thing. :(So, try to make sure if the space is enough for system drive, and defrag your hard drive.


Edited by Judith1314, 28 August 2013 - 10:00 PM.


#3 hamluis

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Posted 29 August 2013 - 08:51 AM

Worth reading, Slow Computer-browser Check Here First; It May Not Be Malware - http://www.bleepingcomputer.com/forums/topic87058.html .

 

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot here.

 

Louis



#4 kattalksalot

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Posted 30 August 2013 - 11:39 AM

**Thank you**

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Kat (administrator) on 30-08-2013 at 09:21:59
Running from "C:\Users\Kat\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/30/2013 00:41:26 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (08/29/2013 08:44:41 PM) (Source: Application Hang) (User: )
Description: The program firefox.exe version 24.0.0.4986 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 7f8

Start Time: 01cea44befc18066

Termination Time: 60

Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Report Id: 8a74b052-1125-11e3-a1e6-842b2b818d2f

Error: (08/29/2013 01:45:08 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (08/28/2013 04:18:48 PM) (Source: Application Hang) (User: )
Description: The program firefox.exe version 24.0.0.4982 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1c4c

Start Time: 01cea19fbf4f3770

Termination Time: 70

Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Report Id: 0959e97d-1038-11e3-a1e6-842b2b818d2f

Error: (08/28/2013 09:50:58 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (08/27/2013 11:02:25 PM) (Source: Application Hang) (User: )
Description: The program mbam.exe version 1.75.0.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 49f8

Start Time: 01cea228eb54de18

Termination Time: 36

Application Path: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

Report Id: 5d53886e-0fa7-11e3-a1e6-842b2b818d2f

Error: (08/26/2013 11:02:10 AM) (Source: Application Error) (User: )
Description: Faulting application name: SDTray.exe, version: 2.1.21.129, time stamp: 0x51f0ed9e
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x0002d225
Faulting process id: 0x22f4
Faulting application start time: 0xSDTray.exe0
Faulting application path: SDTray.exe1
Faulting module path: SDTray.exe2
Report Id: SDTray.exe3

Error: (08/26/2013 03:19:45 AM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.18205, time stamp: 0x51dba4e7
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0xbec
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3

Error: (08/26/2013 00:46:27 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (08/24/2013 06:44:26 PM) (Source: Application Error) (User: )
Description: Faulting application name: SDTray.exe, version: 2.1.21.129, time stamp: 0x51f0ed9e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x004c0b38
Faulting process id: 0x1924
Faulting application start time: 0xSDTray.exe0
Faulting application path: SDTray.exe1
Faulting module path: SDTray.exe2
Report Id: SDTray.exe3


System errors:
=============
Error: (08/29/2013 00:19:15 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because of an IO failure on volume C:.

Error: (08/25/2013 07:26:21 AM) (Source: VDS Basic Provider) (User: )
Description: Unexpected failure. Error code: D@01010004

Error: (08/25/2013 07:26:21 AM) (Source: VDS Basic Provider) (User: )
Description: Unexpected failure. Error code: D@01010004

Error: (08/25/2013 07:25:51 AM) (Source: SNMP) (User: )
Description: The SNMP Service encountered an error while accessing the registry key SYSTEM\CurrentControlSet\Services\SNMP\Parameters\TrapConfiguration.

Error: (08/25/2013 07:25:17 AM) (Source: Service Control Manager) (User: )
Description: The iolo FileInfoList Service service failed to start due to the following error:
%%1083

Error: (08/25/2013 07:25:17 AM) (Source: Service Control Manager) (User: )
Description: The dleaCATSCustConnectService service failed to start due to the following error:
%%1053

Error: (08/25/2013 07:25:17 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the dleaCATSCustConnectService service to connect.

Error: (08/25/2013 07:20:37 AM) (Source: VDS Basic Provider) (User: )
Description: Unexpected failure. Error code: D@01010004

Error: (08/25/2013 07:20:37 AM) (Source: VDS Basic Provider) (User: )
Description: Unexpected failure. Error code: D@01010004

Error: (08/25/2013 07:18:58 AM) (Source: VDS Basic Provider) (User: )
Description: Unexpected failure. Error code: D@01010004


Microsoft Office Sessions:
=========================
Error: (08/30/2013 00:41:26 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

Error: (08/29/2013 08:44:41 PM) (Source: Application Hang)(User: )
Description: firefox.exe24.0.0.49867f801cea44befc1806660C:\Program Files (x86)\Mozilla Firefox\firefox.exe8a74b052-1125-11e3-a1e6-842b2b818d2f

Error: (08/29/2013 01:45:08 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

Error: (08/28/2013 04:18:48 PM) (Source: Application Hang)(User: )
Description: firefox.exe24.0.0.49821c4c01cea19fbf4f377070C:\Program Files (x86)\Mozilla Firefox\firefox.exe0959e97d-1038-11e3-a1e6-842b2b818d2f

Error: (08/28/2013 09:50:58 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

Error: (08/27/2013 11:02:25 PM) (Source: Application Hang)(User: )
Description: mbam.exe1.75.0.149f801cea228eb54de1836C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe5d53886e-0fa7-11e3-a1e6-842b2b818d2f

Error: (08/26/2013 11:02:10 AM) (Source: Application Error)(User: )
Description: SDTray.exe2.1.21.12951f0ed9eole32.dll6.1.7601.175144ce7b96fc00000050002d22522f401cea19fc789a908C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exeC:\Windows\syswow64\ole32.dlla07d949d-0e79-11e3-a1e6-842b2b818d2f

Error: (08/26/2013 03:19:45 AM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175674d672ee4ntdll.dll6.1.7601.1820551dba4e7c000037400000000000c4102bec01cea19ef798a2b4C:\Windows\Explorer.EXEC:\Windows\SYSTEM32\ntdll.dll06fb4b5c-0e39-11e3-a1e6-842b2b818d2f

Error: (08/26/2013 00:46:27 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

Error: (08/24/2013 06:44:26 PM) (Source: Application Error)(User: )
Description: SDTray.exe2.1.21.12951f0ed9eunknown0.0.0.000000000c0000005004c0b38192401cea01f362cd803C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exeunknowndf5cc905-0d27-11e3-9c44-842b2b818d2f


CodeIntegrity Errors:
===================================
  Date: 2013-08-29 23:11:32.960
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-29 21:46:24.059
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-29 21:34:14.229
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-29 21:28:25.599
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-28 21:24:35.923
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-28 21:11:55.672
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-28 20:55:38.681
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-28 20:32:35.144
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-28 17:21:23.720
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-08-28 17:05:35.088
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Accidental Damage Services Agreement (Version: 2.0.0)
Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
Adobe Shockwave Player 12.0 (Version: 12.0.3.133)
Akamai NetSession Interface
Amazon Kindle
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
ATI AVIVO64 Codecs (Version: 11.6.0.50921)
ATI Catalyst Control Center (Version: 2.010.0619.2308)
ATI Catalyst Install Manager (Version: 3.0.795.0)
AVerMedia A320N MiniCard Pure ISDBT (Version: 1.4.0.40)
Belarc Advisor 8.3 (Version: 8.3.0.0)
Bing Maps 3D (Version: 4.0.903.16005)
BitZipper 2010
Bonjour (Version: 2.0.5.0)
Bonjour (Version: 3.0.0.10)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2010.0619.2309.39726)
Catalyst Control Center Graphics Previews Common (Version: 2010.0921.2140.37013)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0619.2309.39726)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0921.2140.37013)
Catalyst Control Center InstallProxy (Version: 2010.0619.2309.39726)
Catalyst Control Center InstallProxy (Version: 2010.0921.2140.37013)
Catalyst Control Center Localization All (Version: 2010.0619.2309.39726)
Catalyst Control Center Localization All (Version: 2010.0921.2140.37013)
CCC Help Chinese Standard (Version: 2010.0619.2308.39726)
CCC Help Chinese Standard (Version: 2010.0921.2139.37013)
CCC Help Chinese Traditional (Version: 2010.0619.2308.39726)
CCC Help Chinese Traditional (Version: 2010.0921.2139.37013)
CCC Help Czech (Version: 2010.0619.2308.39726)
CCC Help Czech (Version: 2010.0921.2139.37013)
CCC Help Danish (Version: 2010.0619.2308.39726)
CCC Help Danish (Version: 2010.0921.2139.37013)
CCC Help Dutch (Version: 2010.0619.2308.39726)
CCC Help Dutch (Version: 2010.0921.2139.37013)
CCC Help English (Version: 2010.0619.2308.39726)
CCC Help English (Version: 2010.0921.2139.37013)
CCC Help Finnish (Version: 2010.0619.2308.39726)
CCC Help Finnish (Version: 2010.0921.2139.37013)
CCC Help French (Version: 2010.0619.2308.39726)
CCC Help French (Version: 2010.0921.2139.37013)
CCC Help German (Version: 2010.0619.2308.39726)
CCC Help German (Version: 2010.0921.2139.37013)
CCC Help Greek (Version: 2010.0619.2308.39726)
CCC Help Greek (Version: 2010.0921.2139.37013)
CCC Help Hungarian (Version: 2010.0619.2308.39726)
CCC Help Hungarian (Version: 2010.0921.2139.37013)
CCC Help Italian (Version: 2010.0619.2308.39726)
CCC Help Italian (Version: 2010.0921.2139.37013)
CCC Help Japanese (Version: 2010.0619.2308.39726)
CCC Help Japanese (Version: 2010.0921.2139.37013)
CCC Help Korean (Version: 2010.0619.2308.39726)
CCC Help Korean (Version: 2010.0921.2139.37013)
CCC Help Norwegian (Version: 2010.0619.2308.39726)
CCC Help Norwegian (Version: 2010.0921.2139.37013)
CCC Help Polish (Version: 2010.0619.2308.39726)
CCC Help Polish (Version: 2010.0921.2139.37013)
CCC Help Portuguese (Version: 2010.0619.2308.39726)
CCC Help Portuguese (Version: 2010.0921.2139.37013)
CCC Help Russian (Version: 2010.0619.2308.39726)
CCC Help Russian (Version: 2010.0921.2139.37013)
CCC Help Spanish (Version: 2010.0619.2308.39726)
CCC Help Spanish (Version: 2010.0921.2139.37013)
CCC Help Swedish (Version: 2010.0619.2308.39726)
CCC Help Swedish (Version: 2010.0921.2139.37013)
CCC Help Thai (Version: 2010.0619.2308.39726)
CCC Help Thai (Version: 2010.0921.2139.37013)
CCC Help Turkish (Version: 2010.0619.2308.39726)
CCC Help Turkish (Version: 2010.0921.2139.37013)
ccc-core-static (Version: 2010.0619.2309.39726)
ccc-core-static (Version: 2010.0921.2140.37013)
ccc-utility64 (Version: 2010.0619.2309.39726)
ccc-utility64 (Version: 2010.0921.2140.37013)
CCScore (Version: 8.02.0000.0001)
CIR Tool Kit (Version: 2.2.2010.714)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Cobian Backup 10
Cobian Backup 8
ConvertHelper 2.2
CyberLink PowerDVD 9.5 (Version: 9.5.1.4418)
CyberLink YouPaint (Version: 1.2.1721)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell DataSafe Local Backup - Support Software
Dell DataSafe Local Backup (Version: 9.4.48)
Dell Driver Download Manager (Version: 3.0.0.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell MusicStage (Version: 1.4.156.0)
Dell PhotoStage (Version: 1.5.0.21)
Dell Stage (Version: 1.4.173.0)
Dell System Detect (Version: 3.3.2.1)
Dell Touch Software Suite Games (Version: 1.0.4.0)
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ESScore (Version: 8.03.0000.0001)
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Windows Live PIMT Platform (Version: 15.4.3508.1109)
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Windows Live Remote Service (Version: 15.4.5722.2)
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Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
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Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WIRELESS (Version: 8.02.0000.0001)
Xvid 1.2.2 final uninstall (Version: 1.2)

========================= Memory info: ===================================

Percentage of memory in use: 44%
Total physical RAM: 8187.95 MB
Available physical RAM: 4541.91 MB
Total Pagefile: 16374.07 MB
Available Pagefile: 10348.77 MB
Total Virtual: 4095.88 MB
Available Virtual: 3957.5 MB

 

 

http://speccy.piriform.com/results/CEED7SLWYkjpSitojUcwNNj

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:916.83 GB) (Free:803.66 GB) NTFS
2 Drive d: (14) (CDROM) (Total:4.37 GB) (Free:3.58 GB) UDF
4 Drive g: (katz 4GB sandisk) (Removable) (Total:3.69 GB) (Free:1.96 GB) NTFS

========================= Users: ========================================

User accounts for \\KAT-PC

Administrator            Guest                    Kat                      


**** End of log ****
 



#5 hamluis

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Posted 30 August 2013 - 12:12 PM

Current temp for CPU is 66 Celsius...the max temp for that CPU is 70 Celsius.  You have a CPU overheating/cooling problem.

 

Your hard drive reflects a temp of 64 Celsius...anything over 50 Celsius should be a cause of concern, IMO.

 

You have two major components reflecting overheating...I would think that might account for any system anomalies you are aware of.

 

System reflects two AV programs installed...MSE and Spybot.  This will normally cause system problems, system works best with only 1 AV installed and kept current.

 

You have plenty of RAM installed, so that should not be a concern, whatever you decide to install/run.

 

You have 3 browsers apparently being used at the same time...seems to be consuming a lot of resources when lumped together with all the svchost.exe processes.

 

I suggest that you remove all extraneous toolbars/plugins...until you straighten out your networking hiccups.

 

There are various programs that facilitate eliminating dupes of music and graphics files.  I can't recommend any since I just do my eliminations manually.

 

Iolo technologies' System Mechanic (Version: 11.7.1)

 

I suggest that you immediately remove this...and any programs like it...from your system.  BC does not support the use of such.

 

Microsoft support policy for the use of registry cleaning utilities - http://support.microsoft.com/kb/2563254

 

Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner

 

Louis


Edited by hamluis, 31 August 2013 - 06:30 AM.


#6 kattalksalot

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Posted 30 August 2013 - 11:08 PM

Thanks, Louis.  That makes sense.  So, I ditched the SYSTEM RESTORE, the MS SECURITY ESSENTIALS, some toolbars, extentions, a few plug-ins, and a couple of programs, and it was "hotter" than ever!   So, I turned the whole thing off for a couple of hours, and booted up, and again, too warm.

 

After being on only a few minutes, here is the temp now:

 

CPU
    AMD Athlon II X4 610    54 °C
    Propus 45nm Technology

Motherboard
    Dell Inc. 0DPRF9 (CPU 1)    66 °C

 

So, what can I do to lower the temps more?  Please?



#7 kattalksalot

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Posted 31 August 2013 - 03:44 AM

Hi again... I am signed in from my iPhone, now, because my computer won't start at all. I did the above, what i posted i did, and i let the computer cool down awhile by shutting it down. After i wrote the above post entry to you, the pc's screen got unreadable, and it looked like the video went wacky. It was all distorted with like a white screen on a tv, only with dull colors in dots instead of white. This has never happened before and i am very worried. I started it once in safer de, but the screen looked the same as when it went wacky, before i shut it down. I tried to restart it one more time, but now it will not even bring up my screen. Nothing happens.

Can you help me, please? I don't know what to do.

Thanks, in advance...

Kat.

#8 hamluis

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Posted 31 August 2013 - 06:34 AM

System overheating...won't be countered by fooling around with removing programs...it's a hardware situation that must be addressed.

 

I am moving your topic to Internal Hardware, the folks there are more adept at suggesting the proper approach to your situaiton.

 

Louis






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