The computer is using IE9x64 and Win7 x64.
Unable to download via various installers (hence, unable to install various products or they're partially installed) in order to update them,e.g., Google Chrome and Earth, Spybot [couldn't update it definitions], Malwarebytes [couldn't update it's definitions] will not update,as well as several other software products. Tho' Hitman pro was able to update it's definitions.
Each claiming unable to connect to internet or servers. Meanwhile, there is a successful internet connection using IE and surfing is accurate and normal. The Windows Firewall looks to explicitly allow these products<p>I think the RPC file is missing tho' the RPC locator is present and the service is turned on.
The OS install of Windows 7 looks to be legit, but he doesn't have an install disk. Said the OS was on the laptop when he got it
Meanwhile, in the case of the Google products a server check was successful not using the installers. I followed directions Google proferred, but to no avail.
Windows Update is successfully downloading and installing identical updates every time I power off.
This is not my laptop. A friend bought it over today and asked me to look at it. I did. I don't know why this is happening and before I jump in, I'd like to query you folks. My friend said he had a lot (pver 14000 I believe he said) of virus', trojans and malware and his son was 'messing about'. My friend would like to have it 'fixed' before he starts school in 7 days or so.
This is being posted from my computer.
-------------I'm on the laptop now. Here's a Speccy and attached a MTB Result.
Edited by hamluis, 28 August 2013 - 06:29 PM.
Removed formatting, moved from Win 7 to Am I Infected - Hamluis.