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Internet Explorer cannot open


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#1 Ed2799

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Posted 27 August 2013 - 04:55 PM

Ok well this problem started about a month ago but it has only started bothering me recently. Basically one day out of the blue my Internet explorer started trying to download my home page instead of opening and I have noticed that it is like that for any website for example it tries to download "yahoo_com.htm". However both Firefox and chrome work perfectly fine. Now because of this my help center doesn't work and neither do any of my Internet options. I even started getting the error "The Ordinal 573 could not be located in the dynamic link library. iertutil.dll" which I never had before. I don't know how this randomly happened or what caused it but I am assuming its some type of malware or spyware. How can I get rid of it please help??


EDIT: Nevermind I just managed to fix it all you do is uninstall two specific updates (go figure). Way to go Microsoft!

Edited by Ed2799, 27 August 2013 - 05:11 PM.


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#2 hamluis

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Posted 28 August 2013 - 04:48 AM

Glad you resolved the issues...happy computing :).

 

Louis






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