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Windows 7 Ultimate 64 bit freezing problem


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7 replies to this topic

#1 savagist

savagist

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Posted 26 August 2013 - 09:15 PM

I have recently installed Windows Ultimate 64 bit. I have experienced random freezes. During these freezes, the screen looks normal, but the keyboard and mouse are unresponsive. I have also been dealing with other issues that may or may not be related. Normally, prior to the computer freezing, there will be hangups of 2-5 seconds where the computer does mini freeze ups before working fine again. Also, I have a problem with my mouse icon not changing. What I mean by that is if I am in a game and mouse over something and the mouse icon turns to a sword, when I move away from that it should return to a normal pointer. However, it stays a sword for a while before picking another icon at random to stick with for a while. Lastly, rarely, I have been having graphics card driver crashes. Windows recovers them, and it only turns out to be 10 seconds of annoyance. I don't know what to do, so any help would be amazing! Thank you.



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#2 jhayz

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Posted 26 August 2013 - 09:43 PM

:welcome: to Bleeping Computer :)

 

Please post the computer brand and model next time. Freezing problems could either be hardware or software. To check and scan on your hardware configurations, settings and status,

Try downloading Speccy and then install the program.  To post and publish a snapshot of your PC.
. In the Menu bar, click File -> Publish Snapshot
. Click Yes > then Copy to Clipboard
. On your next reply, right-click on a empty space and click Paste on reply box then click Post.

 

Download SecurityCheck.exe from Here

. Run SecurityCheck and follow the instruction from inside the code box.
. When the scan is finished, a notepad will automatically open as check.txt
   Please copy and paste the contents here on your next reply

 

Download MiniToolBox and open/run the program.
When open, checkmark or select all options then click Go.
A notepad will open then copy-paste the report on your next reply.


Tekken
 


#3 savagist

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Posted 26 August 2013 - 10:01 PM

http://speccy.piriform.com/results/WwDJXc4WeVJHRtWRHpXGv42

 

 

 

Results of screen317's Security Check version 0.99.73  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Disabled!  
AVG Internet Security 2013   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 25  
 Adobe Flash Player 11.8.800.94  
 Adobe Reader XI  
 Mozilla Firefox (23.0.1)
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 AVG avgwdsvc.exe
 Malwarebytes' Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````
 

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Big Werd (administrator) on 26-08-2013 at 21:57:15
Running from "C:\Users\Big Werd\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

NETGEAR WNDA4100 N900 Wireless Dual Band USB Adapter = Wireless Network Connection (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : BigWerd-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : gateway.pace.com

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : C8-60-00-DA-D4-9B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : gateway.pace.com
   Description . . . . . . . . . . . : NETGEAR WNDA4100 N900 Wireless Dual Band USB Adapter
   Physical Address. . . . . . . . . : 20-E5-2A-59-A7-1D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::3867:f717:811b:723f%11(Preferred)
   IPv4 Address. . . . . . . . . . . :
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, August 25, 2013 8:11:49 PM
   Lease Expires . . . . . . . . . . : Tuesday, August 27, 2013 8:12:00 PM
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 237036842
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-87-EF-1D-20-E5-2A-59-A7-1D
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:3031:9df:9c49:de4c(Preferred)
   Link-local IPv6 Address . . . . . : fe80::3031:9df:9c49:de4c%13(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.gateway.pace.com:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : gateway.pace.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{17FCF73C-52E4-4494-AA6B-230E5AE717B5}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  homeportal
Address:  192.168.1.254

Name:    google.com
Addresses:  2607:f8b0:4000:803::1002
      173.194.46.3
      173.194.46.0
      173.194.46.9
      173.194.46.7
      173.194.46.6
      173.194.46.8
      173.194.46.2
      173.194.46.1
      173.194.46.4
      173.194.46.14
      173.194.46.5


Pinging google.com [173.194.46.7] with 32 bytes of data:
Reply from 173.194.46.7: bytes=32 time=34ms TTL=49
Reply from 173.194.46.7: bytes=32 time=33ms TTL=49

Ping statistics for 173.194.46.7:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 33ms, Maximum = 34ms, Average = 33ms
Server:  homeportal
Address:  192.168.1.254

Name:    yahoo.com
Addresses:  206.190.36.45
      98.138.253.109
      98.139.183.24


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=123ms TTL=44
Reply from 206.190.36.45: bytes=32 time=123ms TTL=44

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 123ms, Maximum = 123ms, Average = 123ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=6ms TTL=128
Reply from 127.0.0.1: bytes=32 time=5ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 5ms, Maximum = 6ms, Average = 5ms
===========================================================================
Interface List
 12...c8 60 00 da d4 9b ......Realtek PCIe GBE Family Controller
 11...20 e5 2a 59 a7 1d ......NETGEAR WNDA4100 N900 Wireless Dual Band USB Adapter
  1...........................Software Loopback Interface 1
 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.69     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.69    281
     192.168.1.69  255.255.255.255         On-link      192.168.1.69    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.69    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.69    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.69    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 13     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 13     58 2001::/32                On-link
 13    306 2001:0:9d38:6ab8:3031:9df:9c49:de4c/128
                                    On-link
 11    281 fe80::/64                On-link
 13    306 fe80::/64                On-link
 13    306 fe80::3031:9df:9c49:de4c/128
                                    On-link
 11    281 fe80::3867:f717:811b:723f/128
                                    On-link
  1    306 ff00::/8                 On-link
 13    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/26/2013 05:57:22 AM) (Source: Application Error) (User: )
Description: Faulting application name: vlc.exe, version: 2.0.3.0, time stamp: 0x5007ce85
Faulting module name: vlc.exe, version: 2.0.3.0, time stamp: 0x5007ce85
Exception code: 0xc0000005
Fault offset: 0x000016d5
Faulting process id: 0x14dc
Faulting application start time: 0xvlc.exe0
Faulting application path: vlc.exe1
Faulting module path: vlc.exe2
Report Id: vlc.exe3

Error: (08/25/2013 08:13:28 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/25/2013 08:12:02 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcUnregistering VAD endpoint [0]

Error: (08/25/2013 08:11:55 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNvVAD endpoint registered successfully [0]

Error: (08/25/2013 07:52:44 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/25/2013 07:52:22 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcUnregistering VAD endpoint [0]

Error: (08/25/2013 07:52:07 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNvVAD endpoint registered successfully [0]

Error: (08/25/2013 03:19:02 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/25/2013 03:17:29 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcUnregistering VAD endpoint [0]

Error: (08/25/2013 03:17:17 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNvVAD endpoint registered successfully [0]


System errors:
=============
Error: (08/26/2013 08:17:45 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video5!06d7(2648)

Error: (08/26/2013 03:00:03 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (08/26/2013 03:00:03 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (08/26/2013 03:00:03 AM) (Source: Service Control Manager) (User: )
Description: The AVG WatchDog service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.

Error: (08/25/2013 08:11:39 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:10:08 PM on ?8/?25/?2013 was unexpected.

Error: (08/25/2013 08:09:42 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video5!06d7(2648)

Error: (08/25/2013 07:52:28 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (08/25/2013 07:49:39 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (08/25/2013 07:43:01 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video5!06d7(2648)

Error: (08/25/2013 03:16:25 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:12:18 PM on ?8/?25/?2013 was unexpected.


Microsoft Office Sessions:
=========================
Error: (08/26/2013 05:57:22 AM) (Source: Application Error)(User: )
Description: vlc.exe2.0.3.05007ce85vlc.exe2.0.3.05007ce85c0000005000016d514dc01cea24b0643b4e6D:\Program Files (x86)\VideoLAN\VLC\vlc.exeD:\Program Files (x86)\VideoLAN\VLC\vlc.exe4882b9f2-0e3e-11e3-b8f6-c86000dad49b

Error: (08/25/2013 08:13:28 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/25/2013 08:12:02 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcUnregistering VAD endpoint [0]

Error: (08/25/2013 08:11:55 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcNvVAD endpoint registered successfully [0]

Error: (08/25/2013 07:52:44 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/25/2013 07:52:22 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcUnregistering VAD endpoint [0]

Error: (08/25/2013 07:52:07 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcNvVAD endpoint registered successfully [0]

Error: (08/25/2013 03:19:02 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/25/2013 03:17:29 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcUnregistering VAD endpoint [0]

Error: (08/25/2013 03:17:17 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcNvVAD endpoint registered successfully [0]


=========================== Installed Programs ============================

Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
Adobe Shockwave Player 12.0 (Version: 12.0.3.133)
AMD APP SDK Runtime (Version: 10.0.937.2)
AMD Catalyst Install Manager (Version: 8.0.877.0)
Ask Shopping Toolbar (Version: 12.2.2.645)
AVG 2013 (Version: 13.0.3211)
AVG 2013 (Version: 13.0.3392)
AVG 2013 (Version: 2013.0.3392)
Belarc Advisor 8.3 (Version: 8.3.2.0)
Binreader (Version: 1.0.0)
CameraHelperMsi (Version: 13.51.815.0)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Curse Client (Version: 5.1.1.792)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Driver Genius Professional Edition (Version: 11.0)
erLT (Version: 1.20.138.34)
Java 7 Update 25 (64-bit) (Version: 7.0.250)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Java SE Development Kit 7 Update 25 (64-bit) (Version: 1.7.0.250)
KMP Media Toolbar (Version: 12.2.2.644)
Logitech Webcam Software (Version: 2.51)
LWS Facebook (Version: 13.50.854.0)
LWS Gallery (Version: 13.51.827.0)
LWS Help_main (Version: 13.51.828.0)
LWS Launcher (Version: 13.51.828.0)
LWS Motion Detection (Version: 13.51.815.0)
LWS Pictures And Video (Version: 13.51.815.0)
LWS Twitter (Version: 13.30.1346.0)
LWS Webcam Software (Version: 13.51.815.0)
LWS WLM Plugin (Version: 1.30.1201.0)
LWS YouTube Plugin (Version: 13.31.1038.0)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Word 2010 (Version: 14.0.6029.1000)
Moo0 System Monitor 1.73
Mozilla Firefox 23.0.1 (x86 en-US) (Version: 23.0.1)
Mozilla Maintenance Service (Version: 23.0.1)
NETGEAR WNDA4100 Genie (Version: 1.2.0.10)
NVIDIA 3D Vision Controller Driver 320.49 (Version: 320.49)
NVIDIA 3D Vision Driver 320.49 (Version: 320.49)
NVIDIA Control Panel 320.49 (Version: 320.49)
NVIDIA GeForce Experience 1.6 (Version: 1.6)
NVIDIA Graphics Driver 320.49 (Version: 320.49)
NVIDIA HD Audio Driver 1.3.24.2 (Version: 1.3.24.2)
NVIDIA Install Application (Version: 2.1002.131.854)
NVIDIA PhysX (Version: 9.13.0604)
NVIDIA PhysX System Software 9.13.0604 (Version: 9.13.0604)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.2049)
NVIDIA Update 7.2.17 (Version: 7.2.17)
NVIDIA Update Components (Version: 7.2.17)
NVIDIA Virtual Audio 1.2.1 (Version: 1.2.1)
Payday The Heist © OVERKILL Software version 1 (Version: 1)
PC Tools Registry Mechanic 11.1 (Version: 11.1)
Realtek Ethernet Controller Driver (Version: 7.65.1025.2012)
Realtek High Definition Audio Driver (Version: 6.0.1.6873)
SaveShare 1.74
SHIELD Streaming (Version: 1.05.19)
Skype Click to Call (Version: 6.11.13348)
Skype™ 6.6 (Version: 6.6.106)
Speccy (Version: 1.22)
swMSM (Version: 12.0.0.1)
The KMPlayer (remove only) (Version: 3.6.0.87)
TortoiseSVN 1.8.1.24570 (64 bit) (Version: 1.8.24570)
UnHackMe 5.99 release
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Virtual Audio Cable 4.12
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
Winamp (Version: 5.65 )
Winamp Detector Plug-in (Version: 1.0.0.1)

========================= Devices: ================================

Name: Universal Serial Bus (USB) Controller
Description: Universal Serial Bus (USB) Controller
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


========================= Memory info: ===================================

Percentage of memory in use: 19%
Total physical RAM: 16346.45 MB
Available physical RAM: 13130.2 MB
Total Pagefile: 32691.09 MB
Available Pagefile: 29382.88 MB
Total Virtual: 4095.88 MB
Available Virtual: 3956.62 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:366.61 GB) (Free:235.1 GB) NTFS
2 Drive d: () (Fixed) (Total:330.06 GB) (Free:56.15 GB) NTFS
3 Drive e: (WNDA4100) (CDROM) (Total:0.07 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\BIGWERD-PC

Administrator            Big Werd                 Guest                    
UpdatusUser              

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

13-08-2013 11:05:18 Scheduled Checkpoint
14-08-2013 08:00:14 Windows Update
21-08-2013 18:27:51 Scheduled Checkpoint
24-08-2013 15:08:12 Installed TortoiseSVN 1.8.1.24570 (64 bit)

**** End of log ****
 



#4 Armand Duval

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Posted 26 August 2013 - 10:11 PM

I used Windows Ultimate 64 bit, and I have experienced random freezes when using chrome. So I wonder if you use chrome browser? 



#5 savagist

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Posted 26 August 2013 - 10:12 PM

I have Chrome installed, but only use Firefox



#6 jhayz

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Posted 26 August 2013 - 10:32 PM

Is your AVG antivirus a paid or trial version? Looks like you have Driver Genius installed, please remove this crap software from your system. The most likely issue are your video driver or BIOS installed but does not necessarily mean no hardware issues involve.

 

Download the Nvidia video card driver from here. Make sure to install custom - clean install.

:exclame: Remove the currently installed graphics driver.

If the problem continues after the video update, go to the motherboard support site and update to the latest BIOS version.


Tekken
 


#7 savagist

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Posted 26 August 2013 - 10:36 PM

Ok, will do these suggestions and give an update. Thank you jhayz.

 

Edit:  My AVG is a trial, Malwarebytes is full version.


Edited by savagist, 26 August 2013 - 10:37 PM.


#8 jhayz

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Posted 26 August 2013 - 10:48 PM

You can remove the trial version right away and replace it with a free one.

 

To remove AVG http://www.avg.com/ww-en/utilities

Free Antivirus http://windows.microsoft.com/en-ph/windows/security-essentials-download

Malwarebytes Pro or Free is not an antivirus by nature but only a spyware and malware scanner.


Tekken
 





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