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Unknown virus unable to remove or fix issues


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10 replies to this topic

#1 oona.breyer

oona.breyer

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  • Local time:03:07 AM

Posted 26 August 2013 - 07:09 PM

Would SO appreciate help! I have been working for the last few days in the other forums trying to establish what is going on with my computer. You can see all that we did in that feed http://www.bleepingcomputer.com/forums/t/505411/help-virus-issue/ but we can't seem to get RID of this thing. 

 

The issues are, that it's MAJORLY slowing down my computer, I cannot run windows updates, I cannot run Skype, I cannot run any virus protection programs unless I'm in safe mode. 

 

I had ioBit Advanced System Care (the fully paid version) which seemed to cause more issues than resolve them at times. That has been totally taken off at this point. I put on AVG to try and get it which wouldn't even run (unless in safe mode). We finally took that off and we now have Microsoft security essentials as well as Malwarebytes anti-malware and I was FINALLY able to get MSE to run in regular mode but not Malewarebytes. We have caught a few things that have been quarantined and deleted so far but I'm still not able to run virus, update computer, skype, etc. 

 

HELP !! 

 

Here are the DDS log:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16635  BrowserJavaVersion: 10.25.2
Run by Oona at 15:14:40 on 2013-08-26
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.8086.5853 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe
C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\X-Rite\Devices\Services\xrdd.exe
C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\IObit\Smart Defrag 2\SmartDefrag.exe
C:\Program Files (x86)\HTC\HTC Sync Manager\HTC Sync\adb.exe
C:\Program Files\Cypress\TrackPad\CyCpIo.exe
C:\Program Files\Cypress\TrackPad\CyHidWin.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Users\Oona\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files (x86)\X-Rite\ColorMunki Smile\application\ColorMunki Smile Tray.exe
C:\Users\Oona\AppData\Local\Akamai\netsession_win.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Intel\Bluetooth\BTPlayerCtrl.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\CEPServiceManager.exe
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\CoreSync.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX\Adobe CEF Helper.exe
C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Users\Oona\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Oona\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Oona\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.yahoo.com?type=902615&fr=spigot-yhp-ie
uProxyOverride = <local>
mWinlogon: Userinit = userinit.exe
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Adobe Acrobat Create PDF Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Advanced SystemCare Browser Protection: {BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} - C:\Program Files (x86)\IObit\Advanced SystemCare Ultimate\BrowerProtect\ASCPlugin_Protection.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: Adobe Acrobat Create PDF from Selection: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
TB: Adobe Acrobat Create PDF Toolbar: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
TB: Adobe Acrobat Create PDF Toolbar: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
uRun: [Google Update] "C:\Users\Oona\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [AdobeBridge] <no file>
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
mRun: [Adobe_ID0ENQBO] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
mRun: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
mRun: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe"
mRun: [Adobe Creative Cloud] "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" --showwindow=false --onOSstartup=true
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\COLORM~1.LNK - C:\Program Files (x86)\X-Rite\ColorMunki Smile\application\ColorMunki Smile Tray.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{B18AE4CD-B134-4FED-B7D2-13338B0C0D65} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{B18AE4CD-B134-4FED-B7D2-13338B0C0D65}\2496760224561627023486279637479616E6023456E6475627 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{B18AE4CD-B134-4FED-B7D2-13338B0C0D65}\34166656027596D26496 : DHCPNameServer = 10.0.1.1
TCP: Interfaces\{B18AE4CD-B134-4FED-B7D2-13338B0C0D65}\4586560224275697562737 : DHCPNameServer = 68.190.192.35 71.9.127.107 24.205.224.36
TCP: Interfaces\{B18AE4CD-B134-4FED-B7D2-13338B0C0D65}\A44533 : DHCPNameServer = 10.0.0.1
TCP: Interfaces\{B18AE4CD-B134-4FED-B7D2-13338B0C0D65}\C696E6B6379737 : DHCPNameServer = 10.13.10.8 10.13.10.6
TCP: Interfaces\{D41076FB-15DF-40E5-9811-C54EAFCB7AD3} : DHCPNameServer = 13.36.0.104
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: linkscanner - <Clsid value has no data>
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= C:\Windows\SysWOW64\nvinit.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [CyCpIo] C:\Program Files\Cypress\TrackPad\CyCpIo.exe
x64-Run: [CyHidWin] C:\Program Files\Cypress\TrackPad\CyHidWin.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [FreeFallProtection] C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe
x64-Run: [BTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp
x64-Run: [IntelPAN] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel PAN Tray
x64-Run: [QuickSet] c:\Program Files\Dell\QuickSet\QuickSet.exe
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Run: [NVHotkey] rundll32.exe C:\Windows\System32\nvHotkey.dll,Start
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: linkscanner - <Clsid value has no data>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-6-18 247216]
R0 nvpciflt;nvpciflt;C:\Windows\System32\drivers\nvpciflt.sys [2012-7-4 28992]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2012-7-4 56208]
R0 SmartDefragDriver;SmartDefragDriver;C:\Windows\System32\drivers\SmartDefragDriver.sys [2013-6-25 17720]
R0 stdcfltn;Disk Class Filter Driver for Accelerometer;C:\Windows\System32\drivers\stdcfltn.sys [2012-7-4 21616]
R1 nvkflt;nvkflt;C:\Windows\System32\drivers\nvkflt.sys [2012-7-4 249152]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2013-5-23 143120]
R2 AMPPALR3;Intel® Centrino® Wireless Bluetooth® + High Speed Service;C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe [2012-3-15 659976]
R2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2011-10-18 936272]
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [2011-10-18 1001808]
R2 BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® + High Speed Security Service;C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe [2012-4-23 135952]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 HTCMonitorService;HTCMonitorService;C:\Program Files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe [2013-4-12 87368]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-6-18 139616]
R2 PassThru Service;Internet Pass-Through Service;C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [2013-8-14 167424]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2011-11-3 381248]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-7-4 2656280]
R2 xrdd.exe;X-Rite Device Services Manager;C:\Program Files (x86)\X-Rite\Devices\Services\xrdd.exe [2012-7-5 203640]
R2 ZeroConfigService;Intel® PROSet/Wireless Zero Configuration Service;C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [2012-6-25 3325232]
R3 Acceler;Accelerometer Service;C:\Windows\System32\drivers\Accelern.sys [2012-7-4 27760]
R3 AMPPAL;Intel® Centrino® Wireless Bluetooth® + High Speed Virtual Adapter;C:\Windows\System32\drivers\AmpPal.sys [2012-3-15 198144]
R3 Bluetooth Media Service;Bluetooth Media Service;C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe [2011-10-18 1354064]
R3 btmaux;Intel Bluetooth Auxiliary Service;C:\Windows\System32\drivers\btmaux.sys [2011-8-29 53760]
R3 btmhsf;btmhsf;C:\Windows\System32\drivers\btmhsf.sys [2011-11-15 327168]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2012-7-4 176096]
R3 cyhid;Cypress Input Device;C:\Windows\System32\drivers\cyhid.sys [2012-7-4 117248]
R3 cykbfltrService;Cypress Keyboard Filter Driver;C:\Windows\System32\drivers\cykbfltr.sys [2012-7-4 13824]
R3 cymfltrService;Cypress Trackpad Filter Driver;C:\Windows\System32\drivers\cymfltr.sys [2012-7-4 79872]
R3 iBtFltCoex;iBtFltCoex;C:\Windows\System32\drivers\iBtFltCoex.sys [2011-12-9 60416]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-7-4 317440]
R3 iwdbus;IWD Bus Enumerator;C:\Windows\System32\drivers\iwdbus.sys [2012-8-9 25528]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2012-7-4 76912]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-7-18 366600]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2012-7-4 95744]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2012-7-4 212992]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 Adobe Version Cue CS4;Adobe Version Cue CS4;C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe [2008-8-15 288112]
S3 AMPPALP;Intel® Centrino® Wireless Bluetooth® + High Speed Protocol;C:\Windows\System32\drivers\AmpPal.sys [2012-3-15 198144]
S3 EyeOneDisplay;EyeOneDisplay;C:\Windows\System32\drivers\i1display_x64.sys [2012-4-24 15016]
S3 HTCAND64;HTC Device Driver;C:\Windows\System32\drivers\ANDROIDUSB.sys [2009-11-2 33736]
S3 htcnprot;HTC NDIS Protocol Driver;C:\Windows\System32\drivers\htcnprot.sys [2012-12-7 36928]
S3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2012-7-4 158976]
S3 intaud_WaveExtensible;Intel WiDi Audio Device;C:\Windows\System32\drivers\intelaud.sys [2012-8-9 35256]
S3 JMCR;JMCR;C:\Windows\System32\drivers\jmcr.sys [2012-7-4 172632]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2012-6-25 272688]
S3 NvStUSB;NVIDIA Stereoscopic 3D USB driver;C:\Windows\System32\drivers\nvstusb.sys [2012-7-4 291648]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-12-18 19456]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-12-18 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2012-12-18 30208]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-8-22 1255736]
S3 XHCIPort;USB-IF xHCI USB Host Controller;C:\Windows\System32\drivers\xHCIPort.sys [2012-8-9 188384]
S4 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2010-5-4 503080]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== File Associations ===============
.
.txt: <filetype is not registered>
.js: <filetype is not registered>
.
=============== Created Last 30 ================
.
2013-08-26 16:27:50 -------- d-----w- C:\Program Files\Intel Corporation
2013-08-26 15:46:12 941720 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{0141F875-0998-4E57-8E96-9D029E6A5BAE}\gapaengine.dll
2013-08-26 15:45:59 9515512 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{D9BB5DCF-11C6-470B-BE0D-0AADD6E0597C}\mpengine.dll
2013-08-25 23:32:47 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2013-08-25 23:32:46 -------- d-----w- C:\Program Files\Microsoft Security Client
2013-08-25 23:30:40 -------- d-----w- C:\Users\Oona\AppData\Local\Avg2013
2013-08-25 04:50:00 -------- d-----w- C:\Program Files (x86)\ESET
2013-08-24 14:52:19 -------- d-----w- C:\AdwCleaner
2013-08-24 14:51:27 -------- d-----w- C:\Users\Oona\AppData\Roaming\SUPERAntiSpyware.com
2013-08-24 14:51:21 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2013-08-24 14:51:21 -------- d-----w- C:\Program Files\SUPERAntiSpyware
2013-08-24 14:51:05 -------- d-----w- C:\Users\Oona\AppData\Roaming\Malwarebytes
2013-08-24 14:50:49 -------- d-----w- C:\ProgramData\Malwarebytes
2013-08-24 14:50:48 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-08-24 14:50:48 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-08-24 14:50:33 -------- d-----w- C:\Users\Oona\AppData\Local\Programs
2013-08-24 14:39:32 -------- d-----w- C:\Program Files\Speccy
2013-08-15 03:38:13 -------- d-----w- C:\Users\Oona\AppData\Roaming\HTC Sync
2013-08-15 03:38:12 -------- d-----w- C:\Users\Oona\AppData\Roaming\HTC
2013-08-15 03:37:59 -------- d-----w- C:\Temp
2013-08-15 03:37:00 -------- d-----w- C:\ProgramData\HTC
2013-08-15 03:36:41 -------- d-----w- C:\Users\Oona\AppData\Local\HTC MediaHub
2013-08-15 03:36:33 -------- d-----w- C:\ProgramData\Motorola
2013-08-15 03:35:27 -------- d-----w- C:\Program Files (x86)\Spirent Communications
2013-08-15 03:35:27 -------- d-----w- C:\Program Files (x86)\HTC
2013-08-13 00:10:35 -------- d--h--w- C:\Windows\System32\WLANProfiles
2013-08-10 15:37:37 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin5.dll
2013-08-10 15:37:37 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin4.dll
2013-08-10 15:37:37 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin3.dll
2013-08-10 15:37:37 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin2.dll
2013-08-10 15:37:36 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin.dll
.
==================== Find3M  ====================
.
2013-08-20 19:42:34 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-08-20 19:42:34 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-07-03 03:35:44 0 ----a-w- C:\Windows\SysWow64\shoA9C.tmp
2013-07-01 16:04:21 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-07-01 16:04:21 867240 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2013-07-01 16:04:21 789416 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2013-06-19 04:50:08 247216 ----a-w- C:\Windows\System32\drivers\MpFilter.sys
2013-06-19 04:50:08 139616 ----a-w- C:\Windows\System32\drivers\NisDrvWFP.sys
2013-06-11 23:43:37 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-06-11 23:43:00 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-06-11 23:42:58 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-06-11 23:42:58 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-06-11 23:26:20 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-06-11 23:25:16 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-06-11 23:25:13 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-06-11 23:25:13 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-06-11 22:51:45 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-06-11 22:50:58 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-06-07 03:22:18 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-06-07 02:37:52 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-06-05 03:34:27 3153920 ----a-w- C:\Windows\System32\win32k.sys
2013-06-04 06:00:13 624128 ----a-w- C:\Windows\System32\qedit.dll
2013-06-04 04:53:07 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
.
============= FINISH: 15:15:26.46 ===============
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16635  BrowserJavaVersion: 10.25.2
Run by Oona at 15:14:40 on 2013-08-26
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.8086.5853 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe
C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\X-Rite\Devices\Services\xrdd.exe
C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\IObit\Smart Defrag 2\SmartDefrag.exe
C:\Program Files (x86)\HTC\HTC Sync Manager\HTC Sync\adb.exe
C:\Program Files\Cypress\TrackPad\CyCpIo.exe
C:\Program Files\Cypress\TrackPad\CyHidWin.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Users\Oona\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files (x86)\X-Rite\ColorMunki Smile\application\ColorMunki Smile Tray.exe
C:\Users\Oona\AppData\Local\Akamai\netsession_win.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Intel\Bluetooth\BTPlayerCtrl.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\CEPServiceManager.exe
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\CoreSync.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX\Adobe CEF Helper.exe
C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Users\Oona\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Oona\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Oona\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.yahoo.com?type=902615&fr=spigot-yhp-ie
uProxyOverride = <local>
mWinlogon: Userinit = userinit.exe
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Adobe Acrobat Create PDF Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Advanced SystemCare Browser Protection: {BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} - C:\Program Files (x86)\IObit\Advanced SystemCare Ultimate\BrowerProtect\ASCPlugin_Protection.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: Adobe Acrobat Create PDF from Selection: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
TB: Adobe Acrobat Create PDF Toolbar: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
TB: Adobe Acrobat Create PDF Toolbar: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
uRun: [Google Update] "C:\Users\Oona\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [AdobeBridge] <no file>
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
mRun: [Adobe_ID0ENQBO] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
mRun: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
mRun: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe"
mRun: [Adobe Creative Cloud] "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" --showwindow=false --onOSstartup=true
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\COLORM~1.LNK - C:\Program Files (x86)\X-Rite\ColorMunki Smile\application\ColorMunki Smile Tray.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{B18AE4CD-B134-4FED-B7D2-13338B0C0D65} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{B18AE4CD-B134-4FED-B7D2-13338B0C0D65}\2496760224561627023486279637479616E6023456E6475627 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{B18AE4CD-B134-4FED-B7D2-13338B0C0D65}\34166656027596D26496 : DHCPNameServer = 10.0.1.1
TCP: Interfaces\{B18AE4CD-B134-4FED-B7D2-13338B0C0D65}\4586560224275697562737 : DHCPNameServer = 68.190.192.35 71.9.127.107 24.205.224.36
TCP: Interfaces\{B18AE4CD-B134-4FED-B7D2-13338B0C0D65}\A44533 : DHCPNameServer = 10.0.0.1
TCP: Interfaces\{B18AE4CD-B134-4FED-B7D2-13338B0C0D65}\C696E6B6379737 : DHCPNameServer = 10.13.10.8 10.13.10.6
TCP: Interfaces\{D41076FB-15DF-40E5-9811-C54EAFCB7AD3} : DHCPNameServer = 13.36.0.104
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: linkscanner - <Clsid value has no data>
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= C:\Windows\SysWOW64\nvinit.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [CyCpIo] C:\Program Files\Cypress\TrackPad\CyCpIo.exe
x64-Run: [CyHidWin] C:\Program Files\Cypress\TrackPad\CyHidWin.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [FreeFallProtection] C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe
x64-Run: [BTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp
x64-Run: [IntelPAN] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel PAN Tray
x64-Run: [QuickSet] c:\Program Files\Dell\QuickSet\QuickSet.exe
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Run: [NVHotkey] rundll32.exe C:\Windows\System32\nvHotkey.dll,Start
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: linkscanner - <Clsid value has no data>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-6-18 247216]
R0 nvpciflt;nvpciflt;C:\Windows\System32\drivers\nvpciflt.sys [2012-7-4 28992]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2012-7-4 56208]
R0 SmartDefragDriver;SmartDefragDriver;C:\Windows\System32\drivers\SmartDefragDriver.sys [2013-6-25 17720]
R0 stdcfltn;Disk Class Filter Driver for Accelerometer;C:\Windows\System32\drivers\stdcfltn.sys [2012-7-4 21616]
R1 nvkflt;nvkflt;C:\Windows\System32\drivers\nvkflt.sys [2012-7-4 249152]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2013-5-23 143120]
R2 AMPPALR3;Intel® Centrino® Wireless Bluetooth® + High Speed Service;C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe [2012-3-15 659976]
R2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2011-10-18 936272]
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [2011-10-18 1001808]
R2 BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® + High Speed Security Service;C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe [2012-4-23 135952]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 HTCMonitorService;HTCMonitorService;C:\Program Files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe [2013-4-12 87368]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-6-18 139616]
R2 PassThru Service;Internet Pass-Through Service;C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [2013-8-14 167424]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2011-11-3 381248]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-7-4 2656280]
R2 xrdd.exe;X-Rite Device Services Manager;C:\Program Files (x86)\X-Rite\Devices\Services\xrdd.exe [2012-7-5 203640]
R2 ZeroConfigService;Intel® PROSet/Wireless Zero Configuration Service;C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [2012-6-25 3325232]
R3 Acceler;Accelerometer Service;C:\Windows\System32\drivers\Accelern.sys [2012-7-4 27760]
R3 AMPPAL;Intel® Centrino® Wireless Bluetooth® + High Speed Virtual Adapter;C:\Windows\System32\drivers\AmpPal.sys [2012-3-15 198144]
R3 Bluetooth Media Service;Bluetooth Media Service;C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe [2011-10-18 1354064]
R3 btmaux;Intel Bluetooth Auxiliary Service;C:\Windows\System32\drivers\btmaux.sys [2011-8-29 53760]
R3 btmhsf;btmhsf;C:\Windows\System32\drivers\btmhsf.sys [2011-11-15 327168]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2012-7-4 176096]
R3 cyhid;Cypress Input Device;C:\Windows\System32\drivers\cyhid.sys [2012-7-4 117248]
R3 cykbfltrService;Cypress Keyboard Filter Driver;C:\Windows\System32\drivers\cykbfltr.sys [2012-7-4 13824]
R3 cymfltrService;Cypress Trackpad Filter Driver;C:\Windows\System32\drivers\cymfltr.sys [2012-7-4 79872]
R3 iBtFltCoex;iBtFltCoex;C:\Windows\System32\drivers\iBtFltCoex.sys [2011-12-9 60416]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-7-4 317440]
R3 iwdbus;IWD Bus Enumerator;C:\Windows\System32\drivers\iwdbus.sys [2012-8-9 25528]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2012-7-4 76912]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-7-18 366600]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2012-7-4 95744]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2012-7-4 212992]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 Adobe Version Cue CS4;Adobe Version Cue CS4;C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe [2008-8-15 288112]
S3 AMPPALP;Intel® Centrino® Wireless Bluetooth® + High Speed Protocol;C:\Windows\System32\drivers\AmpPal.sys [2012-3-15 198144]
S3 EyeOneDisplay;EyeOneDisplay;C:\Windows\System32\drivers\i1display_x64.sys [2012-4-24 15016]
S3 HTCAND64;HTC Device Driver;C:\Windows\System32\drivers\ANDROIDUSB.sys [2009-11-2 33736]
S3 htcnprot;HTC NDIS Protocol Driver;C:\Windows\System32\drivers\htcnprot.sys [2012-12-7 36928]
S3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2012-7-4 158976]
S3 intaud_WaveExtensible;Intel WiDi Audio Device;C:\Windows\System32\drivers\intelaud.sys [2012-8-9 35256]
S3 JMCR;JMCR;C:\Windows\System32\drivers\jmcr.sys [2012-7-4 172632]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2012-6-25 272688]
S3 NvStUSB;NVIDIA Stereoscopic 3D USB driver;C:\Windows\System32\drivers\nvstusb.sys [2012-7-4 291648]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-12-18 19456]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-12-18 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2012-12-18 30208]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-8-22 1255736]
S3 XHCIPort;USB-IF xHCI USB Host Controller;C:\Windows\System32\drivers\xHCIPort.sys [2012-8-9 188384]
S4 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2010-5-4 503080]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== File Associations ===============
.
.txt: <filetype is not registered>
.js: <filetype is not registered>
.
=============== Created Last 30 ================
.
2013-08-26 16:27:50 -------- d-----w- C:\Program Files\Intel Corporation
2013-08-26 15:46:12 941720 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{0141F875-0998-4E57-8E96-9D029E6A5BAE}\gapaengine.dll
2013-08-26 15:45:59 9515512 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{D9BB5DCF-11C6-470B-BE0D-0AADD6E0597C}\mpengine.dll
2013-08-25 23:32:47 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2013-08-25 23:32:46 -------- d-----w- C:\Program Files\Microsoft Security Client
2013-08-25 23:30:40 -------- d-----w- C:\Users\Oona\AppData\Local\Avg2013
2013-08-25 04:50:00 -------- d-----w- C:\Program Files (x86)\ESET
2013-08-24 14:52:19 -------- d-----w- C:\AdwCleaner
2013-08-24 14:51:27 -------- d-----w- C:\Users\Oona\AppData\Roaming\SUPERAntiSpyware.com
2013-08-24 14:51:21 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2013-08-24 14:51:21 -------- d-----w- C:\Program Files\SUPERAntiSpyware
2013-08-24 14:51:05 -------- d-----w- C:\Users\Oona\AppData\Roaming\Malwarebytes
2013-08-24 14:50:49 -------- d-----w- C:\ProgramData\Malwarebytes
2013-08-24 14:50:48 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-08-24 14:50:48 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-08-24 14:50:33 -------- d-----w- C:\Users\Oona\AppData\Local\Programs
2013-08-24 14:39:32 -------- d-----w- C:\Program Files\Speccy
2013-08-15 03:38:13 -------- d-----w- C:\Users\Oona\AppData\Roaming\HTC Sync
2013-08-15 03:38:12 -------- d-----w- C:\Users\Oona\AppData\Roaming\HTC
2013-08-15 03:37:59 -------- d-----w- C:\Temp
2013-08-15 03:37:00 -------- d-----w- C:\ProgramData\HTC
2013-08-15 03:36:41 -------- d-----w- C:\Users\Oona\AppData\Local\HTC MediaHub
2013-08-15 03:36:33 -------- d-----w- C:\ProgramData\Motorola
2013-08-15 03:35:27 -------- d-----w- C:\Program Files (x86)\Spirent Communications
2013-08-15 03:35:27 -------- d-----w- C:\Program Files (x86)\HTC
2013-08-13 00:10:35 -------- d--h--w- C:\Windows\System32\WLANProfiles
2013-08-10 15:37:37 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin5.dll
2013-08-10 15:37:37 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin4.dll
2013-08-10 15:37:37 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin3.dll
2013-08-10 15:37:37 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin2.dll
2013-08-10 15:37:36 159744 ----a-w- C:\Program Files\Internet Explorer\Plugins\npqtplugin.dll
.
==================== Find3M  ====================
.
2013-08-20 19:42:34 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-08-20 19:42:34 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-07-03 03:35:44 0 ----a-w- C:\Windows\SysWow64\shoA9C.tmp
2013-07-01 16:04:21 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-07-01 16:04:21 867240 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2013-07-01 16:04:21 789416 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2013-06-19 04:50:08 247216 ----a-w- C:\Windows\System32\drivers\MpFilter.sys
2013-06-19 04:50:08 139616 ----a-w- C:\Windows\System32\drivers\NisDrvWFP.sys
2013-06-11 23:43:37 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-06-11 23:43:00 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-06-11 23:42:58 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-06-11 23:42:58 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-06-11 23:26:20 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-06-11 23:25:16 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-06-11 23:25:13 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-06-11 23:25:13 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-06-11 22:51:45 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-06-11 22:50:58 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-06-07 03:22:18 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-06-07 02:37:52 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-06-05 03:34:27 3153920 ----a-w- C:\Windows\System32\win32k.sys
2013-06-04 06:00:13 624128 ----a-w- C:\Windows\System32\qedit.dll
2013-06-04 04:53:07 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
.
============= FINISH: 15:15:26.46 ===============
 

 

 

 

 



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#2 HelpBot

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Posted 31 August 2013 - 07:10 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
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#3 nasdaq

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Posted 02 September 2013 - 08:58 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
===


Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


#4 oona.breyer

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Posted 02 September 2013 - 11:58 AM

Here is the report for the first one: 

 

RogueKiller V8.6.8 _x64_ [Sep  2 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Oona [Admin rights]
Mode : Remove -- Date : 09/02/2013 09:56:49
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 0 ¤¤¤
 
¤¤¤ Registry Entries : 6 ¤¤¤
[RUN][SUSP PATH] HKCU\[...]\Run : Google Update ("C:\Users\Oona\AppData\Local\Google\Update\GoogleUpdate.exe" /c [7]) -> DELETED
[RUN][SUSP PATH] HKCU\[...]\Run : DellSystemDetect (C:\Users\Oona\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dell\Dell System Detect.appref-ms [-]) -> DELETED
[RUN][SUSP PATH] HKUS\S-1-5-21-1363078604-2405543057-2462143236-1002\[...]\Run : Google Update ("C:\Users\Oona\AppData\Local\Google\Update\GoogleUpdate.exe" /c [7]) -> [0x2] The system cannot find the file specified. 
[RUN][SUSP PATH] HKUS\S-1-5-21-1363078604-2405543057-2462143236-1002\[...]\Run : DellSystemDetect (C:\Users\Oona\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dell\Dell System Detect.appref-ms [-]) -> [0x2] The system cannot find the file specified. 
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
 
¤¤¤ Scheduled tasks : 4 ¤¤¤
[V1][SUSP PATH] GoogleUpdateTaskUserS-1-5-21-1363078604-2405543057-2462143236-1002UA.job : C:\Users\Oona\AppData\Local\Google\Update\GoogleUpdate.exe - /ua /installsource scheduler [7][x] -> DELETED
[V1][SUSP PATH] GoogleUpdateTaskUserS-1-5-21-1363078604-2405543057-2462143236-1002Core.job : C:\Users\Oona\AppData\Local\Google\Update\GoogleUpdate.exe - /c [7] -> DELETED
[V2][SUSP PATH] GoogleUpdateTaskUserS-1-5-21-1363078604-2405543057-2462143236-1002Core : C:\Users\Oona\AppData\Local\Google\Update\GoogleUpdate.exe - /c [7] -> DELETED
[V2][SUSP PATH] GoogleUpdateTaskUserS-1-5-21-1363078604-2405543057-2462143236-1002UA : C:\Users\Oona\AppData\Local\Google\Update\GoogleUpdate.exe - /ua /installsource scheduler [7][x] -> DELETED
 
¤¤¤ Startup Entries : 0 ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
 
¤¤¤ External Hives: ¤¤¤
 
¤¤¤ Infection :  ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
 
 
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: ST1000LM024 HN-M101MBB +++++
--- User ---
[MBR] 2c035185539c6c28cba4e462e5a7cb45
[BSP] dea9defa67a18cc486b8c709b2ee22f0 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 101 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 212992 | Size: 20000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 41172992 | Size: 933764 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[0]_D_09022013_095649.txt >>
RKreport[0]_S_09022013_095624.txt
 
 

Running second now



#5 oona.breyer

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Posted 02 September 2013 - 12:00 PM

Here is the log for this FSS

 

Farbar Service Scanner Version: 28-08-2013
Ran by Oona (administrator) on 02-09-2013 at 09:59:11
Running from "C:\Users\Oona\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****

 

 

Appreciate your help, computer is getting worse all the time it seems :( 



#6 nasdaq

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Posted 02 September 2013 - 12:24 PM

All your logs are clean.

Check the integrity of the Operating System Files.

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
http://support.microsoft.com/kb/929833

====

#7 oona.breyer

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Posted 02 September 2013 - 02:01 PM

I just ran it and it found no issues? :( Thoughts?



#8 nasdaq

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Posted 03 September 2013 - 07:15 AM



I had ioBit Advanced System Care (the fully paid version) which seemed to cause more issues than resolve them at times. That has been totally taken off at this point.

I see this process running in your DDS log.
C:\Program Files (x86)\IObit\Smart Defrag 2\SmartDefrag.exe
Is it still running?
===


Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: Turorial
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Please paste the logs in your next reply DO NOT ATTACH THEM.
Let me know what problem persists.

#9 oona.breyer

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Posted 05 September 2013 - 05:39 PM

It was getting so bad I had had it, I went a head and did a full wipe and started over from scratch. Killed everything and set my computer back to factory settings. It's a dream at the moment, no issues at all and working quite well. Thank you for ALL your help. I truly appreciate it. 

 

May I ask what virus protection software you would recommend? And what spyware (if different) program would you recommend? I would like to NOT go down this road again! 

 

Thanks again



#10 nasdaq

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Posted 06 September 2013 - 08:18 AM

All explained in my closing speech.

Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful addons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
===

#11 nasdaq

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Posted 12 September 2013 - 09:05 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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