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PUP.Optional.Solimba Virus blocking some programs


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34 replies to this topic

#1 TheJens

TheJens

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Posted 25 August 2013 - 12:16 PM

As the title suggests, this little virus has been preventing me from opening steam, itunes, java, etc., but I can still open firefox and browse, just adobe flash is being targeted too. Some apps like teamspeak can still be opened.

 

Notice: I have already tried using malwarebytes and removing the virus, but it is still on my computer, probably buried somewhere deep in my system files.

Edit: Tried chrome again and everything on it seems alright, even adobe flash. Programs still won't launch though.

 

DDS log:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 8.0.7600.16385  BrowserJavaVersion: 10.21.2
Run by Peter at 13:12:10 on 2013-08-25
Microsoft Windows 7 Ultimate   6.1.7600.0.1252.1.1033.18.8189.6123 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\SysWOW64\PnkBstrA.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Logitech Gaming Software\LCore.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\TeamSpeak 3 Client\ts3client_win64.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_8_800_94.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_8_800_94.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
BHO: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - <orphaned>
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
uRun: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent
uRun: [Comrade.exe] C:\Program Files (x86)\GameSpy\Comrade\Comrade.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com
TCP: NameServer = 192.168.2.1
TCP: Interfaces\{693F3A9F-47B8-4368-81F1-13808623E66D} : DHCPNameServer = 192.168.2.1
Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.57\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll
x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [Launch LCore] C:\Program Files\Logitech Gaming Software\LCore.exe /minimized
x64-Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\za8533wd.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.ca/
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\npuplaypc.dll
FF - plugin: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\npuplaypchub.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_94.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - ExtSQL: 2013-07-09 18:06; wrc@avast.com; C:\Program Files\AVAST Software\Avast\WebRep\FF
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;aswRvrt;C:\Windows\System32\drivers\aswRvrt.sys [2013-7-9 65336]
R0 aswVmm;aswVmm;C:\Windows\System32\drivers\aswVmm.sys [2013-7-9 189936]
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2013-7-9 1030952]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2013-7-9 378944]
R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2013-6-17 45856]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-9-27 239616]
R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2012-9-28 361984]
R2 AODDriver4.2;AODDriver4.2;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\aoddriver2.sys [2012-4-9 57472]
R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2013-7-9 33400]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2013-7-9 80816]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-7-9 46808]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-8-21 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-8-21 701512]
R2 RtNdPt60;Realtek NDIS Protocol Driver;C:\Windows\System32\drivers\RtNdPt60.sys [2013-6-17 27136]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2012-5-14 96896]
R3 EtronHub3;Etron USB 3.0 Extensible Hub Driver;C:\Windows\System32\drivers\EtronHub3.sys [2013-6-17 65152]
R3 EtronXHCI;Etron USB 3.0 Extensible Host Controller Driver;C:\Windows\System32\drivers\EtronXHCI.sys [2013-6-17 88832]
R3 LGBusEnum;Logitech GamePanel Virtual Bus Enumerator Driver;C:\Windows\System32\drivers\LGBusEnum.sys [2009-11-23 22408]
R3 LGSHidFilt;Logitech Gaming KMDF HID Filter Driver;C:\Windows\System32\drivers\LGSHidFilt.Sys [2013-1-17 66800]
R3 LGVirHid;Logitech Gamepanel Virtual HID Device Driver;C:\Windows\System32\drivers\LGVirHid.sys [2009-11-23 16008]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-8-21 25928]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2013-6-17 646248]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 vToolbarUpdater15.5.0;vToolbarUpdater15.5.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\ToolbarUpdater.exe --> C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\ToolbarUpdater.exe [?]
S3 BEService;BattlEye Service;C:\Program Files (x86)\Common Files\BattlEye\BEService.exe [2013-7-9 49152]
S3 RTCore64;RTCore64;C:\Program Files (x86)\MSI Afterburner\RTCore64.sys [2013-1-23 13368]
S3 RTTEAMPT;Realtek Teaming Protocol Driver (NDIS 6.0);C:\Windows\System32\drivers\RtTeam60.sys [2013-6-17 58472]
S3 RTVLANPT;Realtek Vlan Protocol Driver (NDIS 6.2);C:\Windows\System32\drivers\RtVlan620.sys [2013-6-17 32360]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
.
=============== Created Last 30 ================
.
2013-08-25 02:19:22    --------    d-----w-    C:\Users\Peter\AppData\Local\Google
2013-08-25 01:27:13    --------    d-sh--w-    C:\$RECYCLE.BIN
2013-08-22 03:09:52    972712    ----a-w-    C:\Windows\System32\deployJava1.dll
2013-08-22 03:09:51    1093032    ----a-w-    C:\Windows\System32\npDeployJava1.dll
2013-08-22 03:09:46    108968    ----a-w-    C:\Windows\System32\WindowsAccessBridge-64.dll
2013-08-22 02:58:34    --------    d-----w-    C:\Program Files\HitmanPro
2013-08-22 02:57:55    --------    d-----w-    C:\ProgramData\HitmanPro
2013-08-22 00:53:42    --------    d-----w-    C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2013-08-22 00:19:20    --------    d-----w-    C:\Windows\ERUNT
2013-08-22 00:08:29    --------    d-----w-    C:\AdwCleaner
2013-08-21 22:50:23    98816    ----a-w-    C:\Windows\sed.exe
2013-08-21 22:50:23    256000    ----a-w-    C:\Windows\PEV.exe
2013-08-21 22:50:23    208896    ----a-w-    C:\Windows\MBR.exe
2013-08-21 21:33:22    --------    d-----w-    C:\Users\Peter\AppData\Roaming\Malwarebytes
2013-08-21 21:33:14    --------    d-----w-    C:\ProgramData\Malwarebytes
2013-08-21 21:33:13    25928    ----a-w-    C:\Windows\System32\drivers\mbam.sys
2013-08-21 21:33:13    --------    d-----w-    C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-08-21 21:20:06    --------    d-----w-    C:\Windows\System32\appmgmt
2013-08-21 20:22:30    --------    d-----w-    C:\ProgramData\FRISK Software
2013-08-20 23:20:58    --------    d-----w-    C:\Users\Peter\AppData\Local\Diagnostics
2013-08-20 23:20:00    --------    d-----w-    C:\Program Files (x86)\AMD AVT
2013-08-20 23:19:57    --------    d-----w-    C:\Program Files (x86)\AMD APP
2013-08-20 23:18:58    --------    d-----w-    C:\Program Files (x86)\ATI Technologies
2013-08-20 23:04:53    --------    d-----w-    C:\Program Files\ATI Technologies
2013-08-20 22:22:50    --------    d-----w-    C:\Program Files (x86)\WinDFT
2013-08-09 19:39:16    --------    d-----w-    C:\Users\Peter\AppData\Roaming\Project Reality
2013-08-09 01:23:46    --------    d-----w-    C:\Users\Peter\AppData\Local\Project Reality
2013-08-09 01:08:45    --------    d-----w-    C:\ProgramData\Package Cache
2013-08-09 00:02:43    --------    d-----w-    C:\Users\Peter\AppData\Local\GameSpy
2013-08-08 21:37:08    281152    ----a-w-    C:\Windows\SysWow64\PnkBstrB.exe
2013-08-08 21:36:52    840264    ----a-w-    C:\Windows\SysWow64\Pbsvc.exe
2013-08-08 21:36:52    76888    ----a-w-    C:\Windows\SysWow64\PnkBstrA.exe
2013-08-08 20:30:54    --------    d-----w-    C:\Users\Peter\AppData\Roaming\PowerISO
2013-08-08 15:51:47    --------    d-----w-    C:\Users\Peter\AppData\Roaming\uTorrent
2013-08-01 07:12:10    --------    d-----w-    C:\Program Files (x86)\SIX Networks
.
==================== Find3M  ====================
.
2013-08-22 03:06:23    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-08-22 03:06:23    692104    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-08-14 19:15:21    45856    ----a-w-    C:\Windows\System32\drivers\avgtpx64.sys
2013-08-10 21:32:20    281152    ----a-w-    C:\Windows\SysWow64\PnkBstrB.xtr
2013-08-09 20:09:09    281152    ----a-w-    C:\Windows\SysWow64\PnkBstrB.ex0
2013-07-09 22:07:33    189936    ----a-w-    C:\Windows\System32\drivers\aswVmm.sys
2013-07-09 22:07:33    1030952    ----a-w-    C:\Windows\System32\drivers\aswSnx.sys
2013-06-17 15:41:16    95648    ----a-w-    C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-06-17 15:41:14    866720    ----a-w-    C:\Windows\SysWow64\npDeployJava1.dll
2013-06-17 15:41:14    788896    ----a-w-    C:\Windows\SysWow64\deployJava1.dll
2013-06-17 05:00:51    0    ----a-w-    C:\Windows\ativpsrm.bin
2013-06-17 04:21:20    18960    ----a-w-    C:\Windows\System32\drivers\LNonPnP.sys
.
============= FINISH: 13:12:29.00 ===============
 


Edited by TheJens, 25 August 2013 - 06:46 PM.


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#2 TheJens

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Posted 26 August 2013 - 01:12 PM

Also, here are the MBAM logs I forgot yesterday:

 

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.08.21.07
 
Windows 7 x64 NTFS
Internet Explorer 8.0.7600.16385
Peter :: PETER-PC [administrator]
 
Protection: Enabled
 
8/21/2013 5:34:32 PM
mbam-log-2013-08-21 (17-34-32).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 214331
Time elapsed: 3 minute(s), 35 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 1
C:\Users\Peter\AppData\Local\Temp\qpx5Fs09.exe.part (PUP.Optional.Solimba) -> No action taken.
 
(end)
 

And log 2:

 

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.08.21.07
 
Windows 7 x64 NTFS
Internet Explorer 8.0.7600.16385
Peter :: PETER-PC [administrator]
 
Protection: Enabled
 
8/21/2013 5:53:05 PM
mbam-log-2013-08-21 (17-53-05).txt
 
Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 377692
Time elapsed: 43 minute(s), 50 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 1
C:\Users\Peter\AppData\Local\Temp\qpx5Fs09.exe.part (PUP.Optional.Solimba) -> Quarantined and deleted successfully.
 
(end)
 

Every scan after that comes up clean, however steam, itunes, adobe on firefox etc. still won't work.



#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 28 August 2013 - 08:45 PM


Hello TheJens

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
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#4 TheJens

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Posted 28 August 2013 - 09:47 PM

Two adwcleaner logs popped up, so i'll post both. (notice: i had already used adwcleaner before seeking help here, so that explains the different file names) 

 

(s3 file) 

 

# AdwCleaner v3.001 - Report created 28/08/2013 at 22:32:18
# Updated 24/08/2013 by Xplode
# Operating System : Windows 7 Ultimate  (64 bits)
# Username : Peter - PETER-PC
# Running from : C:\Users\Peter\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v8.0.7600.16385
 
 
-\\ Mozilla Firefox v23.0.1 (en-US)
 
[ File : C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\za8533wd.default\prefs.js ]
 
 
-\\ Google Chrome v29.0.1547.57
 
[ File : C:\Users\Peter\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R8].txt - [878 octets] - [28/08/2013 22:31:27]
AdwCleaner[S3].txt - [800 octets] - [28/08/2013 22:32:18]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S3].txt - [859 octets] ##########
 

(R8 File)

 

# AdwCleaner v3.001 - Report created 28/08/2013 at 22:31:27
# Updated 24/08/2013 by Xplode
# Operating System : Windows 7 Ultimate  (64 bits)
# Username : Peter - PETER-PC
# Running from : C:\Users\Peter\Desktop\AdwCleaner.exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v8.0.7600.16385
 
 
-\\ Mozilla Firefox v23.0.1 (en-US)
 
[ File : C:\Users\Peter\AppData\Roaming\Mozilla\Firefox\Profiles\za8533wd.default\prefs.js ]
 
 
-\\ Google Chrome v29.0.1547.57
 
[ File : C:\Users\Peter\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R8].txt - [740 octets] - [28/08/2013 22:31:27]
 
########## EOF - C:\AdwCleaner\AdwCleaner[R8].txt - [799 octets] ##########
 

and JRT:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu
Version: 5.5.4 (08.22.2013:1)
OS: Windows 7 Ultimate x64
Ran by Peter on Wed 08/28/2013 at 22:38:17.36
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 08/28/2013 at 22:43:03.89
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#5 gringo_pr

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Posted 28 August 2013 - 10:30 PM


Hello TheJens

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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#6 TheJens

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Posted 28 August 2013 - 10:55 PM

Still cant get into steam, firefox flash, etc
 
 
ComboFix 13-08-29.01 - Peter 08/28/2013  23:48:06.4.4 - x64
Microsoft Windows 7 Ultimate   6.1.7600.0.1252.1.1033.18.8189.6442 [GMT -4:00]
Running from: c:\users\Peter\Downloads\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((   Files Created from 2013-07-28 to 2013-08-29  )))))))))))))))))))))))))))))))
.
.
2013-08-29 03:52 . 2013-08-29 03:52 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-08-27 00:48 . 2013-08-27 00:48 -------- d-----w- c:\program files (x86)\ESET
2013-08-27 00:31 . 2013-08-27 00:31 32000 ----a-w- c:\windows\system32\drivers\hitmanpro37.sys
2013-08-25 19:47 . 2013-08-20 04:46 9515512 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{C43EA82D-A2FB-45E1-B216-D31D3F0F7F1B}\mpengine.dll
2013-08-25 02:19 . 2013-08-25 02:20 -------- d-----w- c:\program files (x86)\Google
2013-08-25 02:19 . 2013-08-25 02:20 -------- d-----w- c:\users\Peter\AppData\Local\Google
2013-08-22 03:16 . 2013-08-22 03:16 -------- d-----w- c:\program files (x86)\Mozilla Maintenance Service
2013-08-22 03:09 . 2013-08-22 03:09 972712 ----a-w- c:\windows\system32\deployJava1.dll
2013-08-22 03:09 . 2013-08-22 03:09 312232 ----a-w- c:\windows\system32\javaws.exe
2013-08-22 03:09 . 2013-08-22 03:09 1093032 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-08-22 03:09 . 2013-08-22 03:09 108968 ----a-w- c:\windows\system32\WindowsAccessBridge-64.dll
2013-08-22 03:09 . 2013-08-22 03:09 189352 ----a-w- c:\windows\system32\javaw.exe
2013-08-22 03:09 . 2013-08-22 03:09 188840 ----a-w- c:\windows\system32\java.exe
2013-08-22 03:09 . 2013-08-22 03:09 -------- d-----w- c:\program files\Java
2013-08-22 02:58 . 2013-08-22 02:58 -------- d-----w- c:\program files\HitmanPro
2013-08-22 02:57 . 2013-08-27 00:29 -------- d-----w- c:\programdata\HitmanPro
2013-08-22 00:53 . 2013-08-25 01:43 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-08-22 00:19 . 2013-08-22 00:19 -------- d-----w- c:\windows\ERUNT
2013-08-22 00:08 . 2013-08-29 02:32 -------- d-----w- C:\AdwCleaner
2013-08-21 21:33 . 2013-08-21 21:33 -------- d-----w- c:\users\Peter\AppData\Roaming\Malwarebytes
2013-08-21 21:33 . 2013-08-21 21:33 -------- d-----w- c:\programdata\Malwarebytes
2013-08-21 21:33 . 2013-08-21 21:33 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2013-08-21 21:33 . 2013-04-04 18:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-08-21 21:20 . 2013-08-27 00:22 -------- d-----w- c:\windows\system32\appmgmt
2013-08-21 20:22 . 2013-08-21 20:22 -------- d-----w- c:\programdata\FRISK Software
2013-08-20 23:23 . 2013-08-20 23:23 -------- d-----w- c:\programdata\ATI
2013-08-20 23:20 . 2013-08-20 23:20 -------- d-----w- c:\users\Peter\AppData\Local\Diagnostics
2013-08-20 23:20 . 2013-08-20 23:20 -------- d-----w- c:\program files (x86)\AMD AVT
2013-08-20 23:19 . 2013-08-20 23:19 -------- d-----w- c:\program files (x86)\AMD APP
2013-08-20 23:18 . 2013-08-20 23:18 -------- d-----w- c:\program files (x86)\ATI Technologies
2013-08-20 23:04 . 2013-08-20 23:19 -------- d-----w- c:\program files\ATI Technologies
2013-08-20 22:22 . 2013-08-20 22:24 -------- d-----w- c:\program files (x86)\WinDFT
2013-08-09 19:39 . 2013-08-09 19:39 -------- d-----w- c:\users\Peter\AppData\Roaming\Project Reality
2013-08-09 01:23 . 2013-08-09 01:23 -------- d-----w- c:\users\Peter\AppData\Local\Project Reality
2013-08-09 01:08 . 2013-08-15 05:44 -------- d-----w- c:\programdata\Package Cache
2013-08-09 00:02 . 2013-08-09 00:02 -------- d-----w- c:\users\Peter\AppData\Local\GameSpy
2013-08-08 21:37 . 2013-08-10 21:32 281152 ----a-w- c:\windows\SysWow64\PnkBstrB.exe
2013-08-08 21:36 . 2013-08-09 01:09 76888 ----a-w- c:\windows\SysWow64\PnkBstrA.exe
2013-08-08 21:36 . 2013-07-25 01:06 840264 ----a-w- c:\windows\SysWow64\Pbsvc.exe
2013-08-08 21:36 . 2013-08-08 21:36 -------- d-----w- c:\program files (x86)\GameSpy
2013-08-08 20:30 . 2013-08-08 20:30 -------- d-----w- c:\users\Peter\AppData\Roaming\PowerISO
2013-08-08 15:51 . 2013-08-27 00:21 -------- d-----w- c:\users\Peter\AppData\Roaming\uTorrent
2013-08-01 07:12 . 2013-08-01 07:12 -------- d-----w- c:\program files (x86)\SIX Networks
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-08-22 03:06 . 2013-06-17 04:35 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-08-22 03:06 . 2013-06-17 04:35 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-08-14 19:15 . 2013-06-18 00:04 45856 ----a-w- c:\windows\system32\drivers\avgtpx64.sys
2013-08-10 21:32 . 2013-07-06 05:35 281152 ----a-w- c:\windows\SysWow64\PnkBstrB.xtr
2013-08-09 20:09 . 2013-07-06 04:14 281152 ----a-w- c:\windows\SysWow64\PnkBstrB.ex0
2013-07-09 22:07 . 2013-07-09 22:07 378944 ----a-w- c:\windows\system32\drivers\aswSP.sys
2013-07-09 22:07 . 2013-07-09 22:07 1030952 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2013-07-09 22:07 . 2013-07-09 22:07 189936 ----a-w- c:\windows\system32\drivers\aswVmm.sys
2013-06-17 15:41 . 2013-06-17 15:41 788896 ----a-w- c:\windows\SysWow64\deployJava1.dll
2013-06-17 15:41 . 2013-06-17 15:41 866720 ----a-w- c:\windows\SysWow64\npDeployJava1.dll
2013-06-17 04:21 . 2013-06-17 04:21 18960 ----a-w- c:\windows\system32\drivers\LNonPnP.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.

Edited by TheJens, 28 August 2013 - 10:55 PM.


#7 gringo_pr

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Posted 28 August 2013 - 11:00 PM


Hello TheJens

I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • more than one report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". The one that I need is the larger one. Please copy and paste the contents of that file here.

    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it

    If the forum still complains about it being to long send me everything that is at the end of the report after where it says

    ==================
    Scan finished
    ==================
and I will see if I want to see the whole report

--RogueKiller--

Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • the scan will make two reports the one I would like to see is called RKreport[2].txt on your Desktop
  • Exit/Close RogueKiller+
send me the reports made from TDSSKiller and Roguekiller and also let me know how the computer is doing at this time.

Gringo
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#8 TheJens

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Posted 28 August 2013 - 11:23 PM

heres rkill:

 

Operating System : Windows 7 (6.1.7600 ) 64 bits version
Started in : Normal mode
User : Peter [Admin rights]
Mode : Remove -- Date : 08/29/2013 00:21:57
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 0 ¤¤¤
 
¤¤¤ Registry Entries : 2 ¤¤¤
[HJ POL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ POL] HKLM\[...]\Wow6432Node\[...]\System : DisableRegistryTools (0) -> [0x2] The system cannot find the file specified. 
 
¤¤¤ Scheduled tasks : 0 ¤¤¤
 
¤¤¤ Startup Entries : 0 ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
 
¤¤¤ External Hives: ¤¤¤
 
¤¤¤ Infection :  ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
 
 
127.0.0.1 localhost
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: WDC WD2500BEVS-60UST0 ATA Device +++++
--- User ---
[MBR] db060179fe60e6508fdfb334896b516c
[BSP] 535cabcb636c40c9b91a1b1b38781f8c : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 238373 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[0]_D_08292013_002157.txt >>
RKreport[0]_S_08292013_002021.txt
 
 
 

and what I think is what you need from tdss:

 

00:14:09.0167 3408  Detected object count: 1
00:14:09.0167 3408  Actual detected object count: 1
00:14:33.0651 3408  BEService ( UnsignedFile.Multi.Generic ) - skipped by user
00:14:33.0651 3408  BEService ( UnsignedFile.Multi.Generic ) - User select action: Skip 

 

if you need the whole log I can zip it and attach it

 

Quick edit: saw this log on my desktop for rkill

 

Operating System : Windows 7 (6.1.7600 ) 64 bits version
Started in : Normal mode
User : Peter [Admin rights]
Mode : Scan -- Date : 08/29/2013 00:20:21
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 0 ¤¤¤
 
¤¤¤ Registry Entries : 2 ¤¤¤
[HJ POL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ POL] HKLM\[...]\Wow6432Node\[...]\System : DisableRegistryTools (0) -> FOUND
 
¤¤¤ Scheduled tasks : 0 ¤¤¤
 
¤¤¤ Startup Entries : 0 ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
 
¤¤¤ External Hives: ¤¤¤
 
¤¤¤ Infection :  ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
 
 
127.0.0.1 localhost
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: WDC WD2500BEVS-60UST0 ATA Device +++++
--- User ---
[MBR] db060179fe60e6508fdfb334896b516c
[BSP] 535cabcb636c40c9b91a1b1b38781f8c : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 238373 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[0]_S_08292013_002021.txt >>

Edited by TheJens, 28 August 2013 - 11:25 PM.


#9 gringo_pr

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Posted 28 August 2013 - 11:28 PM

Hello Thejens


Open Malwarebytes Anti-Malware>>Click the 'Logs' tab
Select log from date, they're named mbam-log-2010-xx-xx [10-11-12].txt
Then click the 'Open' button. You can then select 'Save as...' from the File menu and save it to your desktop.
Then reply to this ticket and add the file as an attachment.
Please save using the default Notepad format.
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#10 TheJens

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Posted 28 August 2013 - 11:30 PM

I have quite a few logs from scans, do you want a new ones or the ones that were positive?

 

Edit: here's a fresh quick scan

Attached Files


Edited by TheJens, 28 August 2013 - 11:42 PM.


#11 gringo_pr

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Posted 28 August 2013 - 11:41 PM

I want the newest one
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#12 TheJens

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Posted 29 August 2013 - 11:54 AM

Do you still need the other logs? 



#13 gringo_pr

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Posted 29 August 2013 - 09:21 PM

Hello jens

I do not get notified if you edit the post that is why I never seen it

OK that looks good so now exactly what problems are left


Gringo
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#14 TheJens

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Posted 29 August 2013 - 09:24 PM

I still get the xxx.exe has stopped working popup from windows, however I am able to get some programs to work like steam (and the games) if I click on it enough. the games run fine, just some still come up with that error. Firefox flash still instantly crashes



#15 gringo_pr

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Posted 29 August 2013 - 09:47 PM


Hello TheJens

I want you to reset firefox back to defaults, this will remove everything from Firefox

I will let you keep your bookmarks so to do that you can go here - Export BookMarks

Now to reset firefox do the following.
  • At the top of the Firefox window, click the "Firefox" button,
  • go over to the "Help" sub-menu
    • (on Windows XP, click the Help menu at the top of the Firefox window) and select "Troubleshooting Information".
  • Click the "Reset Firefox" button in the upper-right corner of the Troubleshooting Information page.
  • click "Reset Firefox" in the confirmation window that opens.
  • Firefox will close and be reset. When it's done. Click "Finish" and Firefox will open.
restart the computer and check firefox for me now

Gringo
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