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Missing device driver


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#1 copiman

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Posted 25 August 2013 - 11:07 AM

I have a Lenovo IdeaPad Z570 laptop that i replaced the hard drive. I loaded Windows 7 Professional 64bit. I then attempted to connect to the Internet to get any updates and cannot connect. In device manager, the Ethernet Controller and the Network Controller says driver not installed (code28). I then went to the lenovo site and downloaded the driver to a usb stick and installed it on the laptop. I still have the problem. need to get some guidance on this, for it is the first time I have done this.

 

Let me know if this is not the correct forum for this post. Thank you.



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#2 rotor123

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Posted 25 August 2013 - 04:47 PM

Did You follow the Lenovo installation instructions?

Did You make sure that is the right driver? Laptops often use several different wireless cards.

 

The Ethernet Controller is the Physical cable network connection

The Network Controller will be the wireless hardware.

 

Try this http://www.sevenforums.com/tutorials/96442-device-manager-finding-unknown-devices.html

This guide will show you how to locate the unidentified hardware in your device manager by using Hardware Identification. The goal of this tutorial is to help identify an unidentified device.
 
Prerequisite knowledge includes opening windows device manager, surfing the internet, data entry and basic windows navigation skills

 

Follow the guide.

 

Good Luck

Roger


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