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Removal of Snap.do


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18 replies to this topic

#1 bindner

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Posted 24 August 2013 - 11:31 PM

I have removed this virus from my browsers, but it still shows up in controlpanel/Programs/Programs and features. When I try to uninstall from there, absolutely nothing happens. Help would be highly appreciated.

Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

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#2 bindner

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Posted 24 August 2013 - 11:33 PM

Oh - I have tried these programs so far : Spybot SD - Adwcleaner - Fixit.



#3 Broni

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Posted 25 August 2013 - 11:26 AM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


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#4 bindner

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Posted 25 August 2013 - 12:44 PM

Results of screen317's Security Check version 0.99.72  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
AVG AntiVirus Free Edition 2013   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Spybot - Search & Destroy 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 25  
 Adobe Flash Player 11.8.800.94  
 Adobe Reader 10.1.5 Adobe Reader out of Date!  
 Mozilla Firefox 22.0 Firefox out of Date!  
 Google Chrome 28.0.1500.95  
 Google Chrome 29.0.1547.57  
````````Process Check: objlist.exe by Laurent````````  
 AVG avgwdsvc.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1% 
````````````````````End of Log`````````````````````` 

 

 

Farbar Service Scanner Version: 18-08-2013
Ran by C (administrator) on 25-08-2013 at 12:51:07
Running from "C:\Users\C\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****

 

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by C (administrator) on 25-08-2013 at 12:52:14
Running from "C:\Users\C\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Atheros AR9485WB-EG Wireless Network Adapter = Wireless Network Connection (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : C-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 44-6D-57-B0-2A-13
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Atheros AR9485WB-EG Wireless Network Adapter
   Physical Address. . . . . . . . . : 44-6D-57-AF-F2-4B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::71b1:bfc2:c1c7:906c%13(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 25. august 2013 00:19:56
   Lease Expires . . . . . . . . . . : 1. september 2013 08:57:34
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 491023703
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-7F-9F-08-10-BF-48-DE-D0-2A
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 10-BF-48-DE-D0-2A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.home:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{8ED46B74-1421-4093-BED6-345A976CC857}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 11:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:388e:3289:3f57:fefc(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::388e:3289:3f57:fefc%16(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  verizon.home
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4004:801::1003
 74.125.228.38
 74.125.228.32
 74.125.228.36
 74.125.228.34
 74.125.228.41
 74.125.228.33
 74.125.228.35
 74.125.228.37
 74.125.228.40
 74.125.228.46
 74.125.228.39
 
 
Pinging google.com [74.125.228.73] with 32 bytes of data:
Reply from 74.125.228.73: bytes=32 time=40ms TTL=57
Reply from 74.125.228.73: bytes=32 time=40ms TTL=57
 
Ping statistics for 74.125.228.73:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 40ms, Maximum = 40ms, Average = 40ms
Server:  verizon.home
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.139.183.24
 98.138.253.109
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=75ms TTL=52
Reply from 98.138.253.109: bytes=32 time=76ms TTL=52
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 75ms, Maximum = 76ms, Average = 75ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 14...44 6d 57 b0 2a 13 ......Bluetooth Device (Personal Area Network)
 13...44 6d 57 af f2 4b ......Atheros AR9485WB-EG Wireless Network Adapter
 11...10 bf 48 de d0 2a ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.3     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.3    281
      192.168.1.3  255.255.255.255         On-link       192.168.1.3    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.3    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.3    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.3    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 16     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 16     58 2001::/32                On-link
 16    306 2001:0:9d38:6abd:388e:3289:3f57:fefc/128
                                    On-link
 13    281 fe80::/64                On-link
 16    306 fe80::/64                On-link
 16    306 fe80::388e:3289:3f57:fefc/128
                                    On-link
 13    281 fe80::71b1:bfc2:c1c7:906c/128
                                    On-link
  1    306 ff00::/8                 On-link
 16    306 ff00::/8                 On-link
 13    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/25/2013 10:34:02 AM) (Source: Application Error) (User: )
Description: Faulting application name: Encoder.exe, version: 4.0.3205.0, time stamp: 0x4d410752
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xe0434352
Fault offset: 0x0000c41f
Faulting process id: 0x175c
Faulting application start time: 0xEncoder.exe0
Faulting application path: Encoder.exe1
Faulting module path: Encoder.exe2
Report Id: Encoder.exe3
 
Error: (08/25/2013 10:34:01 AM) (Source: .NET Runtime) (User: )
Description: Application: Encoder.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Reflection.TargetInvocationException
Stack:
   at Microsoft.Expression.Framework.ExpressionApplication.RunApplication()
   at Microsoft.Expression.Encoder.Application.Run(System.String[])
   at Microsoft.Expression.Encoder.ProgramStarter.Run3[[System.Int32, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.String[], RunAppHandler`1<Int32>)
   at Microsoft.Expression.Encoder.ProgramStarter.Run(System.String[], RunAppHandler`1<Int32>)
   at Microsoft.Expression.Encoder.Application.Main(System.String[])
 
Error: (08/25/2013 09:46:08 AM) (Source: Application Error) (User: )
Description: Faulting application name: Livedrive.exe, version: 1.14.2.0, time stamp: 0x51f65311
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xe0434f4d
Fault offset: 0x0000c41f
Faulting process id: 0x%9
Faulting application start time: 0xLivedrive.exe0
Faulting application path: Livedrive.exe1
Faulting module path: Livedrive.exe2
Report Id: Livedrive.exe3
 
Error: (08/25/2013 09:46:08 AM) (Source: Livedrive) (User: )
Description: Unhandled exception:
 
System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.
 
Error: (08/25/2013 09:41:36 AM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.1.7601.17567 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: cac
 
Start Time: 01cea14a5e5ef693
 
Termination Time: 0
 
Application Path: C:\Windows\Explorer.EXE
 
Report Id: 02fbbea8-0d8c-11e3-9894-446d57b02a13
 
Error: (08/25/2013 09:12:16 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.
 
 
Operation:
   Gathering Writer Data
 
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {7444b36e-c47d-4d69-8b08-7fc24817c616}
 
Error: (08/25/2013 09:09:16 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.
 
 
Operation:
   Gathering Writer Data
 
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {7444b36e-c47d-4d69-8b08-7fc24817c616}
 
Error: (08/25/2013 09:00:43 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (08/25/2013 09:00:43 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
Error: (08/25/2013 08:57:30 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 27926020
 
 
System errors:
=============
Error: (08/25/2013 00:18:50 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (08/24/2013 11:58:55 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (08/24/2013 10:51:25 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (08/24/2013 10:02:42 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (08/24/2013 10:01:00 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (08/24/2013 08:13:40 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Installer service, but this action failed with the following error: 
%%1056
 
Error: (08/24/2013 08:11:40 PM) (Source: Service Control Manager) (User: )
Description: The Windows Installer service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
 
Error: (08/17/2013 08:48:28 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the DNS Client service, but this action failed with the following error: 
%%1056
 
Error: (08/17/2013 08:46:28 AM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 100 milliseconds: Restart the service.
 
Error: (08/17/2013 08:46:28 AM) (Source: Service Control Manager) (User: )
Description: The Workstation service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
 
Microsoft Office Sessions:
=========================
Error: (08/25/2013 10:34:02 AM) (Source: Application Error)(User: )
Description: Encoder.exe4.0.3205.04d410752KERNELBASE.dll6.1.7601.1801550b83c8ae04343520000c41f175c01cea19f05693b43C:\Program Files (x86)\Microsoft Expression\Encoder 4\Encoder.exeC:\Windows\syswow64\KERNELBASE.dll62593296-0d93-11e3-9894-446d57b02a13
 
Error: (08/25/2013 10:34:01 AM) (Source: .NET Runtime)(User: )
Description: Application: Encoder.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Reflection.TargetInvocationException
Stack:
   at Microsoft.Expression.Framework.ExpressionApplication.RunApplication()
   at Microsoft.Expression.Encoder.Application.Run(System.String[])
   at Microsoft.Expression.Encoder.ProgramStarter.Run3[[System.Int32, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.String[], RunAppHandler`1<Int32>)
   at Microsoft.Expression.Encoder.ProgramStarter.Run(System.String[], RunAppHandler`1<Int32>)
   at Microsoft.Expression.Encoder.Application.Main(System.String[])
 
Error: (08/25/2013 09:46:08 AM) (Source: Application Error)(User: )
Description: Livedrive.exe1.14.2.051f65311KERNELBASE.dll6.1.7601.1801550b83c8ae0434f4d0000c41f
 
Error: (08/25/2013 09:46:08 AM) (Source: Livedrive)(User: )
Description: Unhandled exception:
 
System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.
 
Error: (08/25/2013 09:41:36 AM) (Source: Application Hang)(User: )
Description: Explorer.EXE6.1.7601.17567cac01cea14a5e5ef6930C:\Windows\Explorer.EXE02fbbea8-0d8c-11e3-9894-446d57b02a13
 
Error: (08/25/2013 09:12:16 AM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.
 
 
Operation:
   Gathering Writer Data
 
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {7444b36e-c47d-4d69-8b08-7fc24817c616}
 
Error: (08/25/2013 09:09:16 AM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.
 
 
Operation:
   Gathering Writer Data
 
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {7444b36e-c47d-4d69-8b08-7fc24817c616}
 
Error: (08/25/2013 09:00:43 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000
 
Error: (08/25/2013 09:00:43 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000009030000
 
Error: (08/25/2013 08:57:30 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 27926020
 
 
=========================== Installed Programs ============================
 
µTorrent (Version: 3.3.1.30003)
ActiveX-kontroll för fjärranslutningar för Windows Live Mesh (Version: 15.4.5722.2)
Adobe Acrobat XI Pro (Version: 11.0.03)
Adobe AIR (Version: 3.8.0.870)
Adobe Flash Player 11 ActiveX (Version: 11.8.800.94)
Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
Adobe Help Manager (Version: 4.0.244)
Adobe Illustrator CS6 (Version: 16.0)
Adobe Reader X (10.1.5) MUI (Version: 10.1.5)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
Apple-programunderstøttelse (Version: 2.3.4)
ARIA Engine v1.5.0.4 (Version: v1.5.0.4)
ASUS AI Recovery (Version: 1.0.24)
ASUS FaceLogon (Version: 1.0.0014)
ASUS K45_K75_K95_Screensaver (Version: 1.0.0001)
ASUS LifeFrame3 (Version: 3.1.1)
ASUS Live Update (Version: 3.1.7)
ASUS Power4Gear Hybrid (Version: 1.2.1)
ASUS Splendid Video Enhancement Technology (Version: 1.02.0041)
ASUS USB Charger Plus (Version: 2.0.9)
ASUS Virtual Camera (Version: 1.0.25)
ASUS Virtual Touch (Version: 1.0.11)
ASUS WebStorage (Version: 3.0.108.222)
AsusVibe2.0 (Version: 2.0.9.157)
Atheros Bluetooth Suite (64) (Version: 7.4.0.115)
ATK Package (Version: 1.0.0016)
Audacity 2.0.2 (Version: 2.0.2)
AVG 2013 (Version: 13.0.3211)
AVG 2013 (Version: 13.0.3392)
AVG 2013 (Version: 2013.0.3392)
Bonjour (Version: 3.0.0.10)
Bonjour udskriftstjenester (Version: 2.0.2.0)
Bubbletown
calibre (Version: 0.9.40)
CoffeeCup Free HTML Editor
Core FTP LE
CutePDF Writer 3.0 (Version:  3.0)
CyberLink LabelPrint (Version: 2.5.3624)
CyberLink Media Suite (Version: 8.0.2926)
CyberLink Power2Go (Version: 7.0.0.1126)
D3DX10 (Version: 15.4.2368.0902)
Deadtime Stories
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell Photo AIO Printer 926
Dream Day First Home
Dream Vacation Solitaire
Dropbox (Version: 2.2.13)
ETDWare PS/2-X64 10.5.9.0 (Version: 10.5.9.0)
Farm Frenzy 3 - Madagascar
Fast Boot (Version: 1.0.10)
Finale 2012 (Version: 2012.c.r13.3)
FrostWire 5.6.2 (Version: 5.6.2.1)
Galapago
Game Park Console (Version: 1.2.4.431)
Garritan ARIA Player vAppVersion=v1.504 (Version: v1.5.0.4)
Garritan Instruments for Finale (Version: v1.5.0.0)
GIMP 2.8.6 (Version: 2.8.6)
Go Go Gourmet Chef of the Year
Google Chrome (Version: 29.0.1547.57)
Google Update Helper (Version: 1.3.21.153)
InstantOn for NB (Version: 2.3.1)
Intel® Manageability Engine Firmware Recovery Agent (Version: 1.0.0.35342)
Intel® Management Engine Components (Version: 8.0.3.1427)
Intel® OpenCL CPU Runtime
Intel® Processor Graphics (Version: 9.17.10.2932)
Intel® USB 3.0 eXtensible Host Controller Driver (Version: 1.0.4.220)
Intel® Trusted Connect Service Client (Version: 1.23.605.1)
iTunes (Version: 11.0.5.5)
Java 7 Update 25 (64-bit) (Version: 7.0.250)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Junk Mail filter update (Version: 15.4.3502.0922)
LAME v3.99.3 (for Windows)
Livedrive (Version: 1.14.2.0)
Magic ISO Maker v5.5 (build 0281)
Mahjong Memoirs
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MATLAB R2012b (Version: 8.0)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Expression Encoder 4 (Version: 4.0.3205.0)
Microsoft Expression Encoder 4 Screen Capture Codec (Version: 4.0.3205.0)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft Small Basic v1.0 (Version: 1.0.0.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Firefox 22.0 (x86 en-US) (Version: 22.0)
Mozilla Maintenance Service (Version: 22.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MuseScore 1.3 (Version: 1.3.0)
MyLiveChat (Version: 1.0.0)
Nitro Pro 8 (Version: 8.5.2.10)
Notepad++ (Version: 6.4.5)
NVIDIA Control Panel 311.44 (Version: 311.44)
NVIDIA Graphics Driver 311.44 (Version: 311.44)
NVIDIA Install Application (Version: 2.1002.109.706)
NVIDIA Optimus 1.11.3 (Version: 1.11.3)
NVIDIA PhysX (Version: 9.11.1111)
NVIDIA Update 1.11.3 (Version: 1.11.3)
NVIDIA Update Components (Version: 1.11.3)
Opera Stable 15.0.1147.153 (Version: 15.0.1147.153)
PDF Settings CS6 (Version: 11.0)
PDFtoMusic Pro (Version: 1.4.0)
PDFZilla V1.2.11
PeaZip 5.0.1
Plants vs Zombies
Python 3.3.2 (64-bit) (Version: 3.3.2150)
Qualcomm Atheros WiFi Driver Installation (Version: 9.2)
QuickTime (Version: 7.73.80.64)
Realtek Ethernet Controller Driver (Version: 7.49.927.2011)
Realtek High Definition Audio Driver (Version: 6.0.1.6537)
Realtek USB 2.0 Reader Driver (Version: 6.1.7601.39015)
Safari (Version: 5.34.57.2)
Samsung OCR Software (Version: 1.00.05 (10-07-2012))
SceneSwitch (Version: 1.0.12)
ScoreView version 1.00
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
SharpEye Music Reader 2
Sibelius Scorch (all browsers) (Version: 6.2.0)
Skype Click to Call (Version: 6.11.13348)
Skype™ 6.7 (Version: 6.7.102)
SmarThru Office (Version: 2.10.000)
Snap.Do (Version: 1.106.1.11691)
Spotify (Version: 0.9.1.57.ge7405149)
Spybot - Search & Destroy (Version: 1.6.2)
Turbo Fiesta
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
Web Image Studio (Version: 1.1.3716)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live Family Safety (Version: 15.4.3538.0513)
Windows Live Fotogalleri (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Mesh ActiveX-kontroll for eksterne tilkoblinger (Version: 15.4.5722.2)
Windows Live Mesh ActiveX-objekt til fjernforbindelser (Version: 15.4.5722.2)
Windows Live Meshin etäyhteyksien ActiveX-komponentti (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Liven asennustyökalu (Version: 15.4.3502.0922)
Windows Liven sähköposti (Version: 15.4.3502.0922)
Windows Liven valokuvavalikoima (Version: 15.4.3502.0922)
WinFlash (Version: 2.41.0)
Wireless Console 3 (Version: 3.0.27)
World of Goo
Xara Web Designer 9 Premium (Version: 9.0.2.27772)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 43%
Total physical RAM: 12174.32 MB
Available physical RAM: 6936.21 MB
Total Pagefile: 24346.82 MB
Available Pagefile: 18735.17 MB
Total Virtual: 4095.88 MB
Available Virtual: 3955.86 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:400.55 GB) (Free:57.78 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:505.64 GB) (Free:505.49 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\C-PC
 
Administrator            C                        Guest                    
UpdatusUser              
 
 
**** End of log ****
 

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.08.25.01
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16660
C :: C-PC [administrator]
 
25-08-2013 12:53:39
mbam-log-2013-08-25 (12-53-39).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 250700
Time elapsed: 5 minute(s), 1 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 2
C:\Users\C\AppData\Local\Temp\Installmanager.exe (PUP.Optional.InstallMonetizer.A) -> Quarantined and deleted successfully.
C:\Users\C\Local Settings\Temporary Internet Files\Content.IE5\6CWGVANR\Appnimi_453[1].exe (PUP.Optional.InstallMonetizer.A) -> Quarantined and deleted successfully.
 
(end)
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1005
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 10.0.9200.16660
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.294000 GHz
Memory total: 12765700096, free: 8853561344
 
=======================================
------------ Kernel report ------------
     08/25/2013 13:06:25
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\system32\DRIVERS\iusb3hcs.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\compbatt.sys
\SystemRoot\system32\drivers\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\system32\DRIVERS\nvpciflt.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\avgrkx64.sys
\SystemRoot\system32\DRIVERS\avgloga.sys
\SystemRoot\system32\DRIVERS\avgmfx64.sys
\SystemRoot\system32\DRIVERS\avgidsha.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\avgtdia.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\??\C:\Windows\system32\drivers\cbfs3.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\avgldx64.sys
\SystemRoot\system32\DRIVERS\avgidsdrivera.sys
\??\C:\Program Files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\nvlddmkm.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\system32\DRIVERS\AiCharger.sys
\SystemRoot\system32\DRIVERS\iusb3xhc.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\athrx.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\ETD.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\kbfiltr.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\btath_bus.sys
\SystemRoot\system32\DRIVERS\AsusVBus.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\AsusVTouch.sys
\SystemRoot\System32\drivers\mshidkmdf.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\iusb3hub.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\system32\DRIVERS\btfilter.sys
\SystemRoot\System32\Drivers\BTHUSB.sys
\SystemRoot\System32\Drivers\bthport.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\rfcomm.sys
\SystemRoot\system32\drivers\BthEnum.sys
\SystemRoot\system32\DRIVERS\bthpan.sys
\SystemRoot\system32\DRIVERS\btath_rcp.sys
\SystemRoot\system32\drivers\btath_avdt.sys
\SystemRoot\system32\drivers\btath_a2dp.sys
\SystemRoot\system32\DRIVERS\btath_hcrp.sys
\SystemRoot\system32\DRIVERS\btath_flt.sys
\SystemRoot\system32\DRIVERS\btath_lwflt.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\??\C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\spsys.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa800ab4f790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa800a672050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa800ab4f790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800ab4f2c0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800ab4f790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800a60ec40, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa800a672050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: B8584238
 
GPT Protective MBR Partition information:
 
    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 1953525167
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
GPT Partition information:
 
    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 3055122458
    GPT Header CurrentLba = 1 BackupLba 1953525167
    GPT Header FirstUsableLba 34  LastUsableLba 1953525134
    GPT Header Guid 754b8d03-5a07-4970-9166-2d47af01047
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128
 
    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 3055122458
    Backup GPT header CurrentLba = 1953525167 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 1953525134
    Backup GPT header Guid 754b8d03-5a07-4970-9166-2d47af01047
    Backup GPT header Contains 128 partition entries starting at LBA 1953525135
    Backup GPT header Partition entry size = 128
 
    Partition 0 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID 254607ca-2283-44ae-9d11-c4dc5c87709c
    FirstLBA 2048  Last LBA 411647
    Attributes 0
    Partition Name                 EFI system partition
 
    GPT Partition 0 is bootable
    Partition 1 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID cafb138c-ec31-492d-88b2-5ecb7c6b5e86
    FirstLBA 411648  Last LBA 673791
    Attributes 0
    Partition Name         Microsoft reserved partition
 
    Partition 2 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID 7ac58cfb-3a7b-4281-aba7-e9915a803ad0
    FirstLBA 673792  Last LBA 840687615
    Attributes 0
    Partition Name                 Basic data partition
 
    Partition 3 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID ddabcbfb-4aa3-4ed6-be2f-73cb2887d55
    FirstLBA 840687616  Last LBA 1901094911
    Attributes 0
    Partition Name                 Basic data partition
 
    Partition 4 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 482c0c54-1501-4ce5-be86-a683b9b61f32
    FirstLBA 1901094912  Last LBA 1953523711
    Attributes 1
    Partition Name                 Basic data partition
 
Disk Size: 1000204886016 bytes
Sector size: 512 bytes
 
Done!
Read File:  File "c:\programdata\avg2013\chjw\54aa984aaa982a8e.dat:88e00d62-1cb4-4c03-820e-f21556d17274" is sparse (flags = 32768)
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_r.mbam...
Removal finished
 
Malwarebytes Anti-Rootkit BETA 1.07.0.1005
www.malwarebytes.org
 
Database version: v2013.07.26.06
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16660
C :: C-PC [administrator]
 
25-08-2013 13:06:28
mbar-log-2013-08-25 (13-06-28).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 280976
Time elapsed: 21 minute(s), 56 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
Rkill 2.6.1 by Lawrence Abrams (Grinler)
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 08/25/2013 01:40:03 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Users\C\Downloads\unblock-us.exe (PID: 5284) [UP-HEUR]
 
1 proccess terminated!
 
Checking Registry for malware related settings:
 
 * Explorer Policy Removed:  NoActiveDesktopChanges [HKLM]
 
Backup Registry file created at:
 C:\Users\C\Desktop\rkill\rkill-08-25-2013-01-40-10.reg
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 08/25/2013 01:40:22 PM
Execution time: 0 hours(s), 0 minute(s), and 19 seconds(s)


#5 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,758 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:01:38 AM

Posted 25 August 2013 - 06:30 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#6 bindner

bindner
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Local time:04:38 AM

Posted 26 August 2013 - 02:24 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.5.4 (08.22.2013:1)
OS: Windows 7 Home Premium x64
Ran by C on 26-08-2013 at 12:00:10,25
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{ae07101b-46d4-4a98-af68-0333ea26e113}
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchURL\\Default
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\searchURL\\Default
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\ai_recyclebin"
Successfully deleted: [Folder] "C:\Windows\syswow64\ai_recyclebin"
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{08F17944-8EC0-4C07-A4AC-077FDE76B3D8}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{0CC256F7-0EFC-489D-A49F-59D6EA1E8505}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{1283759F-A166-4F88-91A0-C325883E303F}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{22577D0A-B6DD-4966-867F-D99AA03B737F}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{275257AB-D999-4A02-B14E-22FF1E19F078}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{51D341B3-78BA-409C-B477-0AC5F3CE7307}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{541BCE5D-BBF9-4E3D-8FC4-6BAD2E845C99}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{5EF8FE45-E355-49FF-B725-78A02D7B823D}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{6780B564-962F-4685-9DB6-6590C0B3F90F}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{67D7D12A-7B13-4CAE-980B-3F9DC71D085E}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{763D0DEB-5A2D-4C7C-93B1-9EFFAD1168EC}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{7D4873A1-B64A-439D-939C-053A44F672E0}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{93D6344E-3590-42CB-8CE0-2BBAF568FCD6}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{9BE4C024-F225-4207-98AF-C4E35F012529}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{A8A70859-5B9A-4B9C-9970-73EF9590F16B}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{B2FC1456-69FE-489E-BA56-CD7E8939AE8F}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{B5630751-F837-4A22-BDA8-C9220B98EC5E}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{C8B2B6A8-2455-44C4-8628-E95AA9FA6672}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{D571373B-E3CF-4C93-9B5D-B9C3D0C24E55}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{D58B92AB-B81F-4B58-8DDA-CF32E6CA4500}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{DC7123BF-D89F-4F9B-8D23-0E2831249A8A}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{F7742425-5829-48E2-82C9-58063A6BB568}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{F8B080FA-0EB8-4076-8D60-101414CE5D85}
Successfully deleted: [Empty Folder] C:\Users\C\appdata\local\{FD05CB81-4ACF-4B73-A906-1DE661593F24}
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 26-08-2013 at 12:05:06,98
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

# AdwCleaner v3.001 - Report created 26/08/2013 at 11:53:47
# Updated 24/08/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : C - C-PC
# Running from : C:\Users\C\Downloads\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16660
 
 
-\\ Mozilla Firefox v23.0.1 (en-US)
 
[ File : C:\Users\C\AppData\Roaming\Mozilla\Firefox\Profiles\fkt4wkfs.default-1375737388568\prefs.js ]
 
Line Deleted : user_pref("extensions.helperbar.DockingPositionDown", false);
Line Deleted : user_pref("extensions.helperbar.SmartbarDisabled", false);
Line Deleted : user_pref("extensions.helperbar.SmartbarStateMinimaized", false);
Line Deleted : user_pref("extensions.helperbar.Visibility", false);
 
-\\ Google Chrome v29.0.1547.57
 
[ File : C:\Users\C\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [4035 octets] - [24/08/2013 23:56:15]
AdwCleaner[R1].txt - [1007 octets] - [25/08/2013 00:04:16]
AdwCleaner[R2].txt - [1537 octets] - [26/08/2013 11:51:48]
AdwCleaner[S0].txt - [4022 octets] - [24/08/2013 23:58:28]
AdwCleaner[S1].txt - [1070 octets] - [25/08/2013 00:18:35]
AdwCleaner[S2].txt - [1468 octets] - [26/08/2013 11:53:47]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [1528 octets] ##########
 
C:\Users\C\Desktop\BINDNER-PC\JustCloud_Restore_19_maj_2013@08.36\C\Users\Bindner\Desktop\cc4_cust_dl_page_mod.zip PHP/Kryptik.AB trojan
C:\Users\C\Desktop\BINDNER-PC\JustCloud_Restore_19_maj_2013@08.36\C\Users\Bindner\Documents\All files from Dropbox\Mine filer\Brassmusiconline\Cubecart 4 Mods\cc4_cust_dl_page_mod.zip PHP/Kryptik.AB trojan
C:\Users\C\Desktop\BINDNER-PC\JustCloud_Restore_19_maj_2013@08.36\C\Users\Bindner\Documents\All files from Dropbox\Mine filer\Brians\cc4_cust_dl_page_mod.zip PHP/Kryptik.AB trojan
C:\Users\C\Desktop\BINDNER-PC\JustCloud_Restore_19_maj_2013@10.08\C\Users\Bindner\Desktop\cc4_cust_dl_page_mod.zip PHP/Kryptik.AB trojan


#7 bindner

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Posted 26 August 2013 - 04:34 PM

Now I can´t acces my cPanel or connect to my account at Hostgator through FTP. Tried 4 different browsers



#8 bindner

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Posted 26 August 2013 - 04:53 PM

Chatted with Hostgator - they were able to log into my cpanel with my credentials - I just can´t - which means the problems is on my laptop. What the heck to do? Tried a different FTP client, same result. 



#9 Broni

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Posted 26 August 2013 - 08:28 PM

I'm not familiar with Hostgator.

You may need to post in their forum.

 

How is computer doing?

 

p22002970.gif Update Firefox to the current 23.0.1 version.

 

p22002970.gif Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB) and install one of two free alternatives:

- Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

- PDF-XChange Viewer: http://www.tracker-software.com/product/pdf-xchange-viewer


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#10 bindner

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Posted 26 August 2013 - 08:47 PM

Snap.do is still present in the programs - still unresponsive when I try to delete it. Not sure how big of an impact that has to my current problems. On top of all that, now I can´t access my webshop´s server by cpanel or FTP. Hostgator says it´s on my end only. Firefox is updated, adobe reader is not, can´t see why I should stress to update it - my problem is not viewing PDF files. I will get around to it, but it´s not critical.

 

I have never experienced anything like this before - how can I not have access to 1 particular site - but without being restricted from that particular sites part - it just doesn´t make sense ?! Any other webpage is fine, but cpanel and FTP.



#11 Broni

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Posted 26 August 2013 - 08:52 PM

Snap.do is still present in the programs

In what programs?

 

adobe reader is not, can´t see why I should stress to update it - my problem is not viewing PDF files. I will get around to it, but it´s not critical.

It is. Reader is one of the programs which is prone to security holes and for that reason it should be kept up to date.

 

I can´t access my webshop´s server by cpanel or FTP

What browser do you use to access cPanel?

Did you try different browser?

What FTP program do you use?

Are you getting any error messages?


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#12 bindner

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Posted 26 August 2013 - 09:41 PM

 

Snap.do is still present in the programs

In what programs?

 

controlpanel/Programs/Programs and features

 

 

adobe reader is not, can´t see why I should stress to update it - my problem is not viewing PDF files. I will get around to it, but it´s not critical.

It is. Reader is one of the programs which is prone to security holes and for that reason it should be kept up to date.

 

: Fair enough -will update.

 

I can´t access my webshop´s server by cpanel or FTP

What browser do you use to access cPanel?

Did you try different browser?

What FTP program do you use?

Are you getting any error messages?

 

Browsers : Internet explorer  - Chrome - Firefox - Safari - Maxthon cloud browser - aff of it the same - I enter credentials - hit enter, and then nothing happens whatsoever - sometimes the browser times out, other times just nothing happens.

FTP : Core Lite - Filezilla - No error messages, just time out.

 



#13 Broni

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Posted 26 August 2013 - 09:43 PM

controlpanel/Programs/Programs and features

Most likely just registry leftover.

 

Download UnInstall Cleaner
Unzip downloaded file.
Double click on UIClean.exe to run the tool.
Click on leftover entry and click Delete button.

 

As for your other issue see if you have same problem in Safe Mode with Networking.


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#14 bindner

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Posted 26 August 2013 - 09:54 PM

This happens in safemode too - am in safemode now, and exactly the same happens. Fixed the Snap.do - thanks!



#15 Broni

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Posted 26 August 2013 - 10:18 PM

Go Start>Run (Start search in Vista), type in:
cmd
Click OK (Vista and Windows 7 users: while holding CTRL, and SHIFT, press Enter).

In Command Prompt window, type in following commands, and hit Enter after each one:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
net stop "dns client"
net start "dns client"


Turn the computer off.

On your router, you'll find a pinhole marked "Reset".
Keep pushing the hole, using a pencil, or a paperclip until all lights briefly come off and on.
NOTE. Simple router disconnecting from a power source will NOT do.
Restart computer and check for redirections.

NOTE. You may need to re-check your router security settings, as described HERE
 


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