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System Restore Opens @ Restore Window


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9 replies to this topic

#1 spidyr2k

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Posted 24 August 2013 - 08:11 AM

Greetings,

 

Before installing new software, went to create SysRestore point, and it opened @ window below:

sysrestore_082413_zps95ebbc37.png

 

Unable to create restore point.

Same happens in safe mode. Help to correct issue would be greatly appreciated.

 

Spidey

 



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#2 sikntired

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Posted 24 August 2013 - 10:39 AM

One of the first things to do is eliminate the possibility of malware. Have you ran a full scan with your antivirus?

 

What you describe may be a trick of a virus writer to protect his work, since you can help remove a virus with system restore.

 

If no suggestion of malware:

 

Make sure that Volume Shadow Copy service is started.

Follow these steps:

a. Click Start, type “services.msc” (without quotes) and press Enter.

b. Locate "Volume Shadow Copy" service, right click on it and then click Start.

c. Start up type should be “Automatic”.

 

If that doesn’t work, then Perform System File Check to fix the corrupted system files and then check if this fixes the issue.

Refer the link "How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7" to perform System File Check.

Note: It may ask for windows DVD to fix and to enable SFC to make more than minor repairs. Some files saved on your computer might get deleted when fixing corrupted files.


Edited by sikntired, 24 August 2013 - 10:59 AM.


#3 spidyr2k

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Posted 24 August 2013 - 12:42 PM

Thanks for the quick response!

 

I ran a virus scan using Symantec Endpoint with no issues detected.

 

Changed VSC to Automatic..it was on Manual.

 

Opened System Restore...problem unchanged.

 

Ran SFC, and when it got to 11%, this message appeared:

SystemRestoreOpensRestoreWindow-Windows7

 

Update: In Safe Mode, SFC yields same result. 


Edited by spidyr2k, 24 August 2013 - 01:57 PM.


#4 sikntired

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Posted 24 August 2013 - 06:22 PM

Make sure that the Windows Modules Installer service is enabled and set to Manual. Then try SFC again.

 

If that doesn't work : http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html

 

You may have to resort to repair install: http://www.sevenforums.com/tutorials/3413-repair-install.html

 

Antivirus programs have been known to prevent SFC from running. You could disable and try.

 

Also in Advanced Boot Options " Last Known Good Configuration " may work.

 

Good Luck

 

 

Edit: for spelling


Edited by sikntired, 24 August 2013 - 07:50 PM.


#5 spidyr2k

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Posted 25 August 2013 - 03:08 PM

Whew... followed the 7forums guides, and I kept getting errors, even on the OS repair. Even trying to load a restore point(which oddly there were only three), yielded a missing driver. My instincts told me to do a clean install. Had all my files on NAS, but dreaded 4 years worth of updates, reinstalling apps, etc. Anyhoo...just finished the full install and installed all the updates. And guess what?

sysrestore_082413_zps95ebbc37.png

recycled the previous image...no difference from current image

I likely needed to do the reinstall anyway. My wife plays an online fps game, and has taken software advise from friends, to my regret. Some malware got in a few times and a/v caught it in the regular scan, but may have left some nasty traces.

 

On a supplementary note, I should have worded my topic and problem more succinctly. I wanted to make a restore point, and was prevented from using the normal front end System Restore GUI. However, there is another way to "skin that cat"(ever wonder what situation resulted in that homely?).

http://www.intowindows.com/how-to-create-a-manual-system-restore-point-in-windows-7/

 

I sincerely appreciate your kind help, and did learn a thing or two in the process. And my machine is clean and lean now!



#6 sikntired

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Posted 25 August 2013 - 05:29 PM

Happy to hear the issue is resolved :)



#7 noknojon

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Posted 25 August 2013 - 05:44 PM

A quick question -

Was the command posted as sfc space /scannow, since the space was not showing in the screen shot ??

 

I am aware that it often will not show an exact input of your command -

 

Thanks -



#8 spidyr2k

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Posted 25 August 2013 - 05:56 PM

Type no spaces I did.  :luke:

 

The sfc scan ran up to 11%(how accurate is that?), then it encountered an issue and aborted.

 

 

:scratchhead: Just tried sfc /scannow on my laptop that has same System Restore issue...and OMG it's @ 32% and climbing! Will let you know how it ends up. :guitar:



#9 sikntired

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Posted 25 August 2013 - 05:57 PM

Good eye noknojon !!  Usually mention the space between the "c" and " / " . Don't know why I left it out ?

 

 

Apologies to spidyr2k :unsure:

 

Regards..............


Edited by sikntired, 25 August 2013 - 06:01 PM.


#10 spidyr2k

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Posted 25 August 2013 - 06:20 PM

Sfc scan completed and found no issues. I'm OK with that.






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