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Security alert every for minutes for TR/ATRAPS.Gen2


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14 replies to this topic

#1 tomharvie

tomharvie

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  • Local time:01:32 PM

Posted 23 August 2013 - 04:06 PM

Hello,

 

Every few minutes I get a security alert from the anti-virus software (Avira) telling me that "Access to file 'c:\Users\Tom\AppData\Lcoal\Google\...\80000032.@' containing the virus or unwanted program 'TR/ATRAPS.Gen2' was blocked".

 

From reading on the internet I clearly have a malware but getting rid of it appears quite complex so help much appreciated.

 

Tom

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16660  BrowserJavaVersion: 1.6.0_37
Run by Tom at 21:50:29 on 2013-08-23
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.4086.1962 [GMT 1:00]
.
AV: Avira Desktop *Enabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Enabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\system32\atiesrxx.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\atieclxx.exe
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\System32\spoolsv.exe
C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
C:\Program Files\Microsoft LifeCam\MSCamS64.exe
C:\Program Files (x86)\Nortel\Nortel VPN Client\NvcSvcMgr.exe
C:\Program Files (x86)\REALTEK\11n USB Wireless LAN Utility\RtlService.exe
C:\Program Files (x86)\REALTEK\11n USB Wireless LAN Utility\RtWlan.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
c:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Windows\System32\spool\drivers\x64\3\E_IATI9YE.EXE
C:\Program Files (x86)\iXi Tools\Driver Updater Pro\DriverUpdaterPro.exe
C:\Program Files (x86)\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Windows\System32\spool\drivers\x64\3\E_YATIHWE.EXE
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Ask.com\Updater\Updater.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\EPSON Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\PC Connectivity Solution\ServiceLayer.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Common Files\Steam\SteamService.exe
C:\windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avscan.exe
C:\windows\system32\svchost.exe -k SDRSVC
C:\windows\system32\taskeng.exe
C:\windows\system32\taskeng.exe
C:\Program Files (x86)\PC Connectivity Solution\Transports\NclUSBSrv64.exe
C:\Program Files (x86)\PC Connectivity Solution\Transports\NclRSSrv.exe
c:\program files (x86)\avira\antivir desktop\avgnt.exe
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\windows\system32\Macromed\Flash\FlashUtil64_11_8_800_94_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files (x86)\Cobian Backup 11\cbVSCService11.exe
C:\Program Files (x86)\Cobian Backup 11\Cobian.exe
C:\Program Files (x86)\Cobian Backup 11\cbInterface.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
uRun: [EPSON Stylus Photo R800] C:\windows\System32\spool\DRIVERS\x64\3\E_IATI9YE.EXE /FU "C:\Users\Tom\AppData\Local\Temp\E_SD112.tmp" /EF "HKCU"
uRun: [DriverUpdaterPro] C:\Program Files (x86)\iXi Tools\Driver Updater Pro\DriverUpdaterPro.exe -t
uRun: [PC Suite Tray] "C:\Program Files (x86)\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
uRun: [EPLTarget\P0000000000000001] C:\windows\System32\spool\DRIVERS\x64\3\E_YATIHWE.EXE /EPT "EPLTarget\P0000000000000001" /M "Epson Stylus Office BX630FW"
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [hp 1000 firmware] C:\Program Files (x86)\hp LaserJet 1000\fwdl.exe
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [ATICustomerCare] "C:\Program Files (x86)\ATI\ATICustomerCare\ATICustomerCare.exe"
mRun: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe"
mRun: [NVC] "C:\Program Files (x86)\Nortel\Nortel VPN Client\Nvc.exe" -autostart
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRun: [FUFAXRCV] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe"
mRun: [FUFAXSTM] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe"
mRun: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\TP-LIN~1.LNK - C:\Program Files (x86)\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBC} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
LSP: C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework/microsoft/wrc32.ocx
DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{1B668FAF-DE21-481A-948C-FE677786BE8C} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{24B04D70-8D44-4C11-961F-A7F1EEB85D43} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{35C65364-D2E6-4603-8DF4-1BF48464FA8B} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{C1F44AB2-3349-4056-BC28-2AD49478689A} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{E4FBA33E-C016-4A1D-8358-DD919EF6EF23} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{EF5B3D53-2CFA-434B-9B9B-3AA65A34368D} : NameServer = 192.168.100.230,192.168.100.231
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.57\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files (x86)\Epson Software\Easy Photo Print\EPTBL.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-TB: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files (x86)\Epson Software\Easy Photo Print\EPTBL.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Tom\AppData\Roaming\Mozilla\Firefox\Profiles\lx6laeof.default\
FF - prefs.js: browser.search.selectedEngine - Ask.com
FF - prefs.js: keyword.URL - hxxp://websearch.ask.com/redirect?client=ff&src=kw&tb=ORJ&o=100000027&locale=en_UK&apn_uid=8E68870C-086E-47F4-9085-D7CAAF6A8189&apn_ptnrs=U3&apn_sauid=DB1522E2-4B60-47B6-A9A7-8D1C38B5CCD6&apn_dtid=YYYYYYYYGB&&q=
FF - component: C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}\components\SkypeFfComponent.dll
FF - component: C:\Program Files (x86)\Nokia\Nokia PC Suite 7\bkmrksync\components\BkMrkExt.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\npjpi160_37.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npicaN.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_4_402_287.dll
FF - plugin: C:\windows\SysWOW64\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype extension for Firefox: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0032-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0032-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA}
FF - Ext: Property Bee: {da8bd68d-8e90-41cd-8345-a71b294e72e6} - %profile%\extensions\{da8bd68d-8e90-41cd-8345-a71b294e72e6}
FF - Ext: Ask Toolbar: toolbar@ask.com - %profile%\extensions\toolbar@ask.com
FF - Ext: Ask Toolbar: toolbar@ask.com - %profile%\extensions\toolbar@ask.com
FF - Ext: Ask Toolbar: toolbar@ask.com - %profile%\extensions\toolbar@ask.com
FF - Ext: Ask Toolbar: toolbar@ask.com - %profile%\extensions\toolbar@ask.com
FF - Ext: Ask Toolbar: toolbar@ask.com - %profile%\extensions\toolbar@ask.com
FF - Ext: PC Sync 2 Synchronisation Extension: bkmrksync@nokia.com - C:\Program Files (x86)\Nokia\Nokia PC Suite 7\bkmrksync
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\windows\System32\drivers\PxHlpa64.sys [2010-6-2 55024]
R1 avkmgr;avkmgr;C:\windows\System32\drivers\avkmgr.sys [2013-8-17 28600]
R2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [2009-5-14 759048]
R2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [2009-9-6 169312]
R2 AMD External Events Utility;AMD External Events Utility;C:\windows\System32\atiesrxx.exe [2010-10-10 204288]
R2 AntiVirSchedulerService;Avira Scheduler;C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe [2013-8-17 84024]
R2 AntiVirService;Avira Real-Time Protection;C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe [2013-8-17 108088]
R2 avgntflt;avgntflt;C:\windows\System32\drivers\avgntflt.sys [2013-8-17 100712]
R2 cbVSCService11;Cobian Backup 11 Volume Shadow Copy Requester;C:\Program Files (x86)\Cobian Backup 11\cbVSCService11.exe [2013-8-23 67584]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-5-18 13336]
R2 NvcSvcMgr;Nortel VPN Client;C:\Program Files (x86)\Nortel\Nortel VPN Client\NvcSvcMgr.exe [2010-3-1 628064]
R2 nvcwfpco;nvcwfpco;C:\windows\System32\drivers\nvcwfpco.sys [2010-3-1 79440]
R2 Realtek11nSU;Realtek11nSU;C:\Program Files (x86)\REALTEK\11n USB Wireless LAN Utility\RtlService.exe [2011-12-10 40960]
R3 athur;Wireless Network Adapter Service;C:\windows\System32\drivers\athurx.sys [2013-4-7 1930240]
R3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;C:\windows\System32\drivers\e1k62x64.sys [2010-1-6 283824]
R3 NT_NvcA;Nortel VPN Adapter;C:\windows\System32\drivers\ntnvca.sys [2010-3-1 44112]
R3 WSDScan;WSD Scan Support via UMB;C:\windows\System32\drivers\WSDScan.sys [2009-7-14 25088]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]
S3 fssfltr;fssfltr;C:\windows\System32\drivers\fssfltr.sys [2010-10-22 48488]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-23 1493352]
S3 hidshim;Service for HID-KMDF Shim layer;C:\windows\System32\drivers\hidshim.sys [2010-1-6 6656]
S3 iaNvStor;iaNvStor;C:\windows\System32\drivers\iaNvStor.sys [2010-1-6 344600]
S3 Impcd;Impcd;C:\windows\System32\drivers\Impcd.sys [2010-4-20 158976]
S3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;C:\windows\System32\drivers\nx6000.sys [2010-5-20 36720]
S3 netr7364;RT73 USB Extensible Wireless LAN Card Driver;C:\windows\System32\drivers\netr7364.sys [2010-2-24 726816]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]
S3 nvamacpi;nvamacpi;C:\windows\System32\drivers\nvamacpi.sys [2010-1-6 28192]
S3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2009-6-10 187392]
S3 RTL8192su;Realtek RTL8192SU Wireless LAN 802.11n USB 2.0 Network Adapter;C:\windows\System32\drivers\RTL8192su.sys [2010-11-25 694888]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2011-6-6 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-7-9 52736]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2010-6-5 1255736]
S3 wbondir;Winbond CIR Transceiver;C:\windows\System32\drivers\wbondir.sys [2010-1-6 65024]
S3 winbondcir;Winbond IR Transceiver;C:\windows\System32\drivers\winbondcir.sys [2010-1-6 46592]
S3 winbondhidcir;Winbond HID CIR Receiver;C:\windows\System32\drivers\winbondhidcir.sys [2010-1-6 25088]
S4 AntiVirWebService;Avira Web Protection;C:\Program Files (x86)\Avira\AntiVir Desktop\avwebgrd.exe [2013-8-17 589368]
.
=============== Created Last 30 ================
.
2013-08-23 20:39:07 76232 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{AB5FE631-10D3-41D8-AC92-0038FC6998D8}\offreg.dll
2013-08-23 20:35:52 -------- d-----w- C:\Program Files (x86)\Cobian Backup 11
2013-08-23 20:28:36 9515512 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{AB5FE631-10D3-41D8-AC92-0038FC6998D8}\mpengine.dll
2013-08-17 19:34:34 83672 ----a-w- C:\windows\System32\drivers\avnetflt.sys
2013-08-17 19:34:30 -------- d-----w- C:\Users\Tom\AppData\Roaming\Avira
2013-08-17 19:33:42 28600 ----a-w- C:\windows\System32\drivers\avkmgr.sys
2013-08-17 19:33:42 100712 ----a-w- C:\windows\System32\drivers\avgntflt.sys
2013-08-17 19:33:26 -------- d-----w- C:\ProgramData\Avira
2013-08-17 19:33:26 -------- d-----w- C:\Program Files (x86)\Avira
2013-08-15 05:01:30 -------- d-----w- C:\windows\System32\MRT
.
==================== Find3M  ====================
.
2013-08-23 20:35:18 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-08-23 20:35:18 692104 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2013-07-26 05:13:37 2241024 ----a-w- C:\windows\System32\wininet.dll
2013-07-26 05:12:08 3958784 ----a-w- C:\windows\System32\jscript9.dll
2013-07-26 05:12:04 136704 ----a-w- C:\windows\System32\iesysprep.dll
2013-07-26 05:12:03 67072 ----a-w- C:\windows\System32\iesetup.dll
2013-07-26 03:35:08 2706432 ----a-w- C:\windows\System32\mshtml.tlb
2013-07-26 03:13:24 1767936 ----a-w- C:\windows\SysWow64\wininet.dll
2013-07-26 03:12:04 2877440 ----a-w- C:\windows\SysWow64\jscript9.dll
2013-07-26 03:12:00 61440 ----a-w- C:\windows\SysWow64\iesetup.dll
2013-07-26 03:12:00 109056 ----a-w- C:\windows\SysWow64\iesysprep.dll
2013-07-26 02:49:14 2706432 ----a-w- C:\windows\SysWow64\mshtml.tlb
2013-07-26 02:39:38 89600 ----a-w- C:\windows\System32\RegisterIEPKEYs.exe
2013-07-26 01:59:38 71680 ----a-w- C:\windows\SysWow64\RegisterIEPKEYs.exe
2013-07-25 09:25:54 1888768 ----a-w- C:\windows\System32\WMVDECOD.DLL
2013-07-25 08:57:27 1620992 ----a-w- C:\windows\SysWow64\WMVDECOD.DLL
2013-07-19 01:58:42 2048 ----a-w- C:\windows\System32\tzres.dll
2013-07-19 01:41:01 2048 ----a-w- C:\windows\SysWow64\tzres.dll
2013-07-09 06:03:30 5550528 ----a-w- C:\windows\System32\ntoskrnl.exe
2013-07-09 05:54:22 1732032 ----a-w- C:\windows\System32\ntdll.dll
2013-07-09 05:53:12 243712 ----a-w- C:\windows\System32\wow64.dll
2013-07-09 05:52:52 224256 ----a-w- C:\windows\System32\wintrust.dll
2013-07-09 05:51:16 1217024 ----a-w- C:\windows\System32\rpcrt4.dll
2013-07-09 05:46:20 184320 ----a-w- C:\windows\System32\cryptsvc.dll
2013-07-09 05:46:20 1472512 ----a-w- C:\windows\System32\crypt32.dll
2013-07-09 05:46:20 139776 ----a-w- C:\windows\System32\cryptnet.dll
2013-07-09 05:03:34 3968960 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
2013-07-09 05:03:34 3913664 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
2013-07-09 04:53:47 1292192 ----a-w- C:\windows\SysWow64\ntdll.dll
2013-07-09 04:52:33 663552 ----a-w- C:\windows\SysWow64\rpcrt4.dll
2013-07-09 04:52:33 5120 ----a-w- C:\windows\SysWow64\wow32.dll
2013-07-09 04:52:10 175104 ----a-w- C:\windows\SysWow64\wintrust.dll
2013-07-09 04:46:31 140288 ----a-w- C:\windows\SysWow64\cryptsvc.dll
2013-07-09 04:46:31 1166848 ----a-w- C:\windows\SysWow64\crypt32.dll
2013-07-09 04:46:31 103936 ----a-w- C:\windows\SysWow64\cryptnet.dll
2013-07-09 04:45:07 44032 ----a-w- C:\windows\apppatch\acwow64.dll
2013-07-09 02:49:42 25600 ----a-w- C:\windows\SysWow64\setup16.exe
2013-07-09 02:49:41 7680 ----a-w- C:\windows\SysWow64\instnm.exe
2013-07-09 02:49:39 14336 ----a-w- C:\windows\SysWow64\ntvdm64.dll
2013-07-09 02:49:38 2048 ----a-w- C:\windows\SysWow64\user.exe
2013-07-06 06:03:53 1910208 ----a-w- C:\windows\System32\drivers\tcpip.sys
2013-06-23 22:24:53 9728 ---ha-w- C:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-06-15 04:32:16 39936 ----a-w- C:\windows\System32\drivers\tssecsrv.sys
2013-06-05 03:34:27 3153920 ----a-w- C:\windows\System32\win32k.sys
2013-06-04 06:00:13 624128 ----a-w- C:\windows\System32\qedit.dll
2013-06-04 04:53:07 509440 ----a-w- C:\windows\SysWow64\qedit.dll
.
============= FINISH: 21:51:06.39 ===============
 

 

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:32 AM

Posted 23 August 2013 - 09:17 PM


Hello tomharvie

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 tomharvie

tomharvie
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:01:32 PM

Posted 24 August 2013 - 03:54 PM

Gingo,

 

Thank you very much for helping me - much appreciated - and also for picking this up so quickly.

 

I have followed all those instructions and so have run Adwcleaner and Junkware Removal Tool - both logs posted below. My computer seems to be running fine and the alerts I was previously receiving have stopped. My virus scan (Avira) run yesterday evening and detected BDS/ZAccess.cxmb and moved it into quarantine.

 

What's the next step?

 

Tom

 

# AdwCleaner v3.001 - Report created 24/08/2013 at 21:23:31
# Updated 24/08/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Tom - MAINPC
# Running from : C:\Users\Tom\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\Program Files (x86)\Ask.com
Folder Deleted : C:\Users\Tom\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\Sarah\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\Tom\AppData\Roaming\Mozilla\Firefox\Profiles\lx6laeof.default\Extensions\toolbar@ask.com
File Deleted : C:\Users\Tom\AppData\Roaming\Mozilla\Firefox\Profiles\lx6laeof.default\searchplugins\Askcom.xml
File Deleted : C:\windows\System32\Tasks\Scheduled Update for Ask Toolbar

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCS
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [DriverUpdaterPro]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00000000-6E41-4FD3-8538-502F5495E5FC}]
Key Deleted : HKCU\Software\APN
Key Deleted : HKCU\Software\Ask.com
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
Key Deleted : HKLM\Software\APN
Key Deleted : HKLM\Software\AskToolbar
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16660

-\\ Mozilla Firefox v3.6.13 (en-GB)

[ File : C:\Users\Tom\AppData\Roaming\Mozilla\Firefox\Profiles\lx6laeof.default\prefs.js ]

Line Deleted : user_pref("browser.search.defaultengine", "Ask.com");
Line Deleted : user_pref("browser.search.defaultenginename", "Ask.com");
Line Deleted : user_pref("browser.search.order.1", "Ask.com");
Line Deleted : user_pref("browser.search.selectedEngine", "Ask.com");
Line Deleted : user_pref("extensions.asktb.abar-war-regex", "conduit\\.com");
Line Deleted : user_pref("extensions.asktb.autofill-competitor-query-enabled", true);
Line Deleted : user_pref("extensions.asktb.cbid", "U3");
Line Deleted : user_pref("extensions.asktb.config-updated", false);
Line Deleted : user_pref("extensions.asktb.crumb", "2012.10.29+14.04.13-toolbar002iad-GB-TWFuY2hlc3RlcixVbml0ZWQgS2luZ2RvbQ%3D%3D");
Line Deleted : user_pref("extensions.asktb.default-channel-url-mask", "hxxp://uk.ask.com/web?qsrc={qsrc}&o={o}&l={l}&q={query}&dm=all&gct=bar");
Line Deleted : user_pref("extensions.asktb.displaybehavior", "");
Line Deleted : user_pref("extensions.asktb.displaytext", "");
Line Deleted : user_pref("extensions.asktb.dtid", "YYYYYYYYGB");
Line Deleted : user_pref("extensions.asktb.dyn-weather-do-locid-lookup-weatherWidget", false);
Line Deleted : user_pref("extensions.asktb.dyn-weather-locid-weatherWidget", "UKXX0092");
Line Deleted : user_pref("extensions.asktb.dyn-weather-tempunit-weatherWidget", "C");
Line Deleted : user_pref("extensions.asktb.ff-original-keyword-url", "");
Line Deleted : user_pref("extensions.asktb.first-launch-url", "hxxp://get.adobe.com/flashplayer");
Line Deleted : user_pref("extensions.asktb.fresh-install", false);
Line Deleted : user_pref("extensions.asktb.hxxp-header-whitelist-hosts", "[\"static-dev.en.dev.ask.com\", \"ask.com\", \"www.facebook.com\", \"www.playsushi.com\", \"WWW.google.com\", \"hxxps://websearch.ask.com\", [...]
Line Deleted : user_pref("extensions.asktb.l", "dis");
Line Deleted : user_pref("extensions.asktb.last-config-req", "1351544634963");
Line Deleted : user_pref("extensions.asktb.locale", "en_UK");
Line Deleted : user_pref("extensions.asktb.location", "Manchester,United Kingdom");
Line Deleted : user_pref("extensions.asktb.lstation", "");
Line Deleted : user_pref("extensions.asktb.news-native-on", true);
Line Deleted : user_pref("extensions.asktb.o", "100000027");
Line Deleted : user_pref("extensions.asktb.overlay-reloaded-using-restart", true);
Line Deleted : user_pref("extensions.asktb.pstate", "");
Line Deleted : user_pref("extensions.asktb.qsrc", "2871");
Line Deleted : user_pref("extensions.asktb.r", "6");
Line Deleted : user_pref("extensions.asktb.search-plugin-suggestions-url", "hxxp://ss.websearch.uk.ask.com/query?qsrc=2922&li=ff&sstype=prefix&q={searchTerms}");
Line Deleted : user_pref("extensions.asktb.search-suggestions-enabled", true);
Line Deleted : user_pref("extensions.asktb.silent-upgrade-from-pre-newtabs-build", false);
Line Deleted : user_pref("extensions.asktb.socialmini-first", true);
Line Deleted : user_pref("extensions.asktb.socialmini-interval", "1200000");
Line Deleted : user_pref("extensions.asktb.socialmini-max-char-ticker", "33");
Line Deleted : user_pref("extensions.asktb.socialmini-max-items", "30");
Line Deleted : user_pref("extensions.asktb.socialmini-native-on", true);
Line Deleted : user_pref("extensions.asktb.socialmini-speed", "10000");
Line Deleted : user_pref("extensions.asktb.socialmini-transition-first-open", false);
Line Deleted : user_pref("extensions.asktb.to", "");
Line Deleted : user_pref("extensions.asktb.v", "3.14.1.100013");
Line Deleted : user_pref("extensions.asktb.volume", "");
Line Deleted : user_pref("extensions.enabledItems", "{AB2CE124-6272-4b12-94A9-7303C7397BD1}:4.2.0.5198,{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20,{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}:6.0.21,{CAFEEFAC-0016-0000-[...]
Line Deleted : user_pref("keyword.URL", "hxxp://websearch.ask.com/redirect?client=ff&src=kw&tb=ORJ&o=100000027&locale=en_UK&apn_uid=8E68870C-086E-47F4-9085-D7CAAF6A8189&apn_ptnrs=U3&apn_sauid=DB1522E2-4B60-47B6-A9A7[...]

-\\ Google Chrome v29.0.1547.57

[ File : C:\Users\Tom\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [8492 octets] - [24/08/2013 21:22:15]
AdwCleaner[S0].txt - [8470 octets] - [24/08/2013 21:23:31]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [8530 octets] ##########

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.5.4 (08.22.2013:1)
OS: Windows 7 Home Premium x64
Ran by Tom on 24/08/2013 at 21:30:32.31
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\features\a28b4d68debaa244eb686953b7074fef
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\products\a28b4d68debaa244eb686953b7074fef
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\upgradecodes\f928123a039649549966d4c29d35b1c9
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{78DDA780-A44A-4349-B09D-AC77C131369B}

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\Tom\appdata\local\{595183B9-98B8-4727-ABB0-13353D61BCFA}
Successfully deleted: [Empty Folder] C:\Users\Tom\appdata\local\{83D9BE39-C9C3-4587-A3EB-DEAD974E7E5F}
Successfully deleted: [Empty Folder] C:\Users\Tom\appdata\local\{FEB21AA6-F19D-4C6F-A1F8-0C013378A2BB}

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 24/08/2013 at 21:35:02.19
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:08:32 AM

Posted 25 August 2013 - 01:06 PM


Hello tomharvie

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 tomharvie

tomharvie
  • Topic Starter

  • Members
  • 7 posts
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  • Local time:01:32 PM

Posted 25 August 2013 - 03:53 PM

Hey Gringo,

 

Thanks for getting back to me promptly. I have downloaded and run Combofix. Before I ran it I turned off my antivirus (Avira) but even so an alert came up from it about unauthorised access to the registry - I think it may have said something was blocked but I didn't catch it all (sorry). However Combofix ran without any problems and there was no re-boot of the computer - I have put the log below.

 

Computer seems to be running fine. I haven't had a repeat of the 'TR/ATRAPS.Gen2' security alert in the last ten minutes since Combifix ran.

 

Tom

 

ComboFix 13-08-25.01 - Tom 25/08/2013  21:28:44.1.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.4086.2550 [GMT 1:00]
Running from: c:\users\Tom\Desktop\ComboFix.exe
AV: Avira Desktop *Disabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Disabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files (x86)\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
c:\users\Tom\AppData\Local\Google\Desktop\Install
c:\users\Tom\AppData\Local\Google\Desktop\Install\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\2E2F~1\28F0~1\E628~1\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\@
c:\users\Tom\AppData\Local\Google\Desktop\Install\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\2E2F~1\28F0~1\E628~1\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\L\00000004.@
c:\users\Tom\AppData\Local\Google\Desktop\Install\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\2E2F~1\28F0~1\E628~1\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\U\00000004.@
c:\users\Tom\AppData\Local\Google\Desktop\Install\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\2E2F~1\28F0~1\E628~1\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\U\00000008.@
c:\users\Tom\AppData\Local\Google\Desktop\Install\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\2E2F~1\28F0~1\E628~1\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\U\000000cb.@
c:\users\Tom\AppData\Local\Google\Desktop\Install\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\2E2F~1\28F0~1\E628~1\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\U\80000000.@
c:\users\Tom\AppData\Local\Google\Desktop\Install\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\2E2F~1\28F0~1\E628~1\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\U\80000032.@
c:\users\Tom\AppData\Local\Google\Desktop\Install\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\2E2F~1\28F0~1\E628~1\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\U\80000064.@
.
.
(((((((((((((((((((((((((   Files Created from 2013-07-25 to 2013-08-25  )))))))))))))))))))))))))))))))
.
.
2013-08-24 20:30 . 2013-08-24 20:30 -------- d-----w- c:\windows\ERUNT
2013-08-24 20:21 . 2013-08-24 20:23 -------- d-----w- C:\AdwCleaner
2013-08-23 20:35 . 2013-08-23 20:35 -------- d-----w- c:\program files (x86)\Cobian Backup 11
2013-08-23 20:28 . 2013-08-06 08:58 9515512 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{AB5FE631-10D3-41D8-AC92-0038FC6998D8}\mpengine.dll
2013-08-17 19:34 . 2013-08-17 19:34 83672 ----a-w- c:\windows\system32\drivers\avnetflt.sys
2013-08-17 19:34 . 2013-08-17 19:34 -------- d-----w- c:\users\Tom\AppData\Roaming\Avira
2013-08-17 19:33 . 2013-08-17 19:25 28600 ----a-w- c:\windows\system32\drivers\avkmgr.sys
2013-08-17 19:33 . 2013-08-17 19:25 130016 ----a-w- c:\windows\system32\drivers\avipbb.sys
2013-08-17 19:33 . 2013-08-17 19:25 100712 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2013-08-17 19:33 . 2013-08-17 19:33 -------- d-----w- c:\programdata\Avira
2013-08-17 19:33 . 2013-08-17 19:33 -------- d-----w- c:\program files (x86)\Avira
2013-08-15 05:01 . 2013-08-15 05:03 -------- d-----w- c:\windows\system32\MRT
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-08-23 20:35 . 2012-05-04 21:04 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-08-23 20:35 . 2011-05-19 18:47 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-08-15 05:01 . 2010-05-26 06:54 78161360 ----a-w- c:\windows\system32\MRT.exe
2013-07-09 04:45 . 2013-08-14 19:14 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2013-06-23 22:25 . 2013-06-23 22:25 1054720 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe
2013-06-23 22:25 . 2013-06-23 22:25 97280 ----a-w- c:\windows\system32\mshtmled.dll
2013-06-23 22:25 . 2013-06-23 22:25 905728 ----a-w- c:\windows\system32\mshtmlmedia.dll
2013-06-23 22:25 . 2013-06-23 22:25 81408 ----a-w- c:\windows\system32\icardie.dll
2013-06-23 22:25 . 2013-06-23 22:25 762368 ----a-w- c:\windows\system32\ieapfltr.dll
2013-06-23 22:25 . 2013-06-23 22:25 73728 ----a-w- c:\windows\SysWow64\SetIEInstalledDate.exe
2013-06-23 22:25 . 2013-06-23 22:25 719360 ----a-w- c:\windows\SysWow64\mshtmlmedia.dll
2013-06-23 22:25 . 2013-06-23 22:25 61952 ----a-w- c:\windows\SysWow64\tdc.ocx
2013-06-23 22:25 . 2013-06-23 22:25 599552 ----a-w- c:\windows\system32\vbscript.dll
2013-06-23 22:25 . 2013-06-23 22:25 523264 ----a-w- c:\windows\SysWow64\vbscript.dll
2013-06-23 22:25 . 2013-06-23 22:25 48640 ----a-w- c:\windows\SysWow64\mshtmler.dll
2013-06-23 22:25 . 2013-06-23 22:25 452096 ----a-w- c:\windows\system32\dxtmsft.dll
2013-06-23 22:25 . 2013-06-23 22:25 441856 ----a-w- c:\windows\system32\html.iec
2013-06-23 22:25 . 2013-06-23 22:25 38400 ----a-w- c:\windows\SysWow64\imgutil.dll
2013-06-23 22:25 . 2013-06-23 22:25 361984 ----a-w- c:\windows\SysWow64\html.iec
2013-06-23 22:25 . 2013-06-23 22:25 281600 ----a-w- c:\windows\system32\dxtrans.dll
2013-06-23 22:25 . 2013-06-23 22:25 27648 ----a-w- c:\windows\system32\licmgr10.dll
2013-06-23 22:25 . 2013-06-23 22:25 270848 ----a-w- c:\windows\system32\iedkcs32.dll
2013-06-23 22:25 . 2013-06-23 22:25 247296 ----a-w- c:\windows\system32\webcheck.dll
2013-06-23 22:25 . 2013-06-23 22:25 235008 ----a-w- c:\windows\system32\url.dll
2013-06-23 22:25 . 2013-06-23 22:25 23040 ----a-w- c:\windows\SysWow64\licmgr10.dll
2013-06-23 22:25 . 2013-06-23 22:25 226304 ----a-w- c:\windows\system32\elshyph.dll
2013-06-23 22:25 . 2013-06-23 22:25 216064 ----a-w- c:\windows\system32\msls31.dll
2013-06-23 22:25 . 2013-06-23 22:25 197120 ----a-w- c:\windows\system32\msrating.dll
2013-06-23 22:25 . 2013-06-23 22:25 185344 ----a-w- c:\windows\SysWow64\elshyph.dll
2013-06-23 22:25 . 2013-06-23 22:25 167424 ----a-w- c:\windows\system32\iexpress.exe
2013-06-23 22:25 . 2013-06-23 22:25 158720 ----a-w- c:\windows\SysWow64\msls31.dll
2013-06-23 22:25 . 2013-06-23 22:25 1509376 ----a-w- c:\windows\system32\inetcpl.cpl
2013-06-23 22:25 . 2013-06-23 22:25 150528 ----a-w- c:\windows\SysWow64\iexpress.exe
2013-06-23 22:25 . 2013-06-23 22:25 144896 ----a-w- c:\windows\system32\wextract.exe
2013-06-23 22:25 . 2013-06-23 22:25 1441280 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2013-06-23 22:25 . 2013-06-23 22:25 1400416 ----a-w- c:\windows\system32\ieapfltr.dat
2013-06-23 22:25 . 2013-06-23 22:25 138752 ----a-w- c:\windows\SysWow64\wextract.exe
2013-06-23 22:25 . 2013-06-23 22:25 137216 ----a-w- c:\windows\SysWow64\ieUnatt.exe
2013-06-23 22:25 . 2013-06-23 22:25 12800 ----a-w- c:\windows\SysWow64\mshta.exe
2013-06-23 22:25 . 2013-06-23 22:25 110592 ----a-w- c:\windows\SysWow64\IEAdvpack.dll
2013-06-23 22:25 . 2013-06-23 22:25 102912 ----a-w- c:\windows\system32\inseng.dll
2013-06-23 22:25 . 2013-06-23 22:25 92160 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2013-06-23 22:25 . 2013-06-23 22:25 77312 ----a-w- c:\windows\system32\tdc.ocx
2013-06-23 22:25 . 2013-06-23 22:25 62976 ----a-w- c:\windows\system32\pngfilt.dll
2013-06-23 22:25 . 2013-06-23 22:25 52224 ----a-w- c:\windows\system32\msfeedsbs.dll
2013-06-23 22:25 . 2013-06-23 22:25 51200 ----a-w- c:\windows\system32\imgutil.dll
2013-06-23 22:25 . 2013-06-23 22:25 48640 ----a-w- c:\windows\system32\mshtmler.dll
2013-06-23 22:25 . 2013-06-23 22:25 173568 ----a-w- c:\windows\system32\ieUnatt.exe
2013-06-23 22:25 . 2013-06-23 22:25 149504 ----a-w- c:\windows\system32\occache.dll
2013-06-23 22:25 . 2013-06-23 22:25 13824 ----a-w- c:\windows\system32\mshta.exe
2013-06-23 22:25 . 2013-06-23 22:25 136192 ----a-w- c:\windows\system32\iepeers.dll
2013-06-23 22:25 . 2013-06-23 22:25 135680 ----a-w- c:\windows\system32\IEAdvpack.dll
2013-06-23 22:25 . 2013-06-23 22:25 12800 ----a-w- c:\windows\system32\msfeedssync.exe
2013-06-23 22:24 . 2013-06-23 22:24 9728 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 9728 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 648192 ----a-w- c:\windows\system32\d3d10level9.dll
2013-06-23 22:24 . 2013-06-23 22:24 604160 ----a-w- c:\windows\SysWow64\d3d10level9.dll
2013-06-23 22:24 . 2013-06-23 22:24 5632 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 5632 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 522752 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2013-06-23 22:24 . 2013-06-23 22:24 465920 ----a-w- c:\windows\system32\WMPhoto.dll
2013-06-23 22:24 . 2013-06-23 22:24 417792 ----a-w- c:\windows\SysWow64\WMPhoto.dll
2013-06-23 22:24 . 2013-06-23 22:24 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-user32-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 4096 ---ha-w- c:\windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 3928064 ----a-w- c:\windows\system32\d2d1.dll
2013-06-23 22:24 . 2013-06-23 22:24 364544 ----a-w- c:\windows\SysWow64\XpsGdiConverter.dll
2013-06-23 22:24 . 2013-06-23 22:24 363008 ----a-w- c:\windows\system32\dxgi.dll
2013-06-23 22:24 . 2013-06-23 22:24 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 3584 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 3419136 ----a-w- c:\windows\SysWow64\d2d1.dll
2013-06-23 22:24 . 2013-06-23 22:24 333312 ----a-w- c:\windows\system32\d3d10_1core.dll
2013-06-23 22:24 . 2013-06-23 22:24 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-version-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 296960 ----a-w- c:\windows\system32\d3d10core.dll
2013-06-23 22:24 . 2013-06-23 22:24 293376 ----a-w- c:\windows\SysWow64\dxgi.dll
2013-06-23 22:24 . 2013-06-23 22:24 2776576 ----a-w- c:\windows\system32\msmpeg2vdec.dll
2013-06-23 22:24 . 2013-06-23 22:24 2565120 ----a-w- c:\windows\system32\d3d10warp.dll
2013-06-23 22:24 . 2013-06-23 22:24 2560 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 2560 ---ha-w- c:\windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 249856 ----a-w- c:\windows\SysWow64\d3d10_1core.dll
2013-06-23 22:24 . 2013-06-23 22:24 245248 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2013-06-23 22:24 . 2013-06-23 22:24 2284544 ----a-w- c:\windows\SysWow64\msmpeg2vdec.dll
2013-06-23 22:24 . 2013-06-23 22:24 221184 ----a-w- c:\windows\system32\UIAnimation.dll
2013-06-23 22:24 . 2013-06-23 22:24 220160 ----a-w- c:\windows\SysWow64\d3d10core.dll
2013-06-23 22:24 . 2013-06-23 22:24 207872 ----a-w- c:\windows\SysWow64\WindowsCodecsExt.dll
2013-06-23 22:24 . 2013-06-23 22:24 1988096 ----a-w- c:\windows\SysWow64\d3d10warp.dll
2013-06-23 22:24 . 2013-06-23 22:24 194560 ----a-w- c:\windows\system32\d3d10_1.dll
2013-06-23 22:24 . 2013-06-23 22:24 187392 ----a-w- c:\windows\SysWow64\UIAnimation.dll
2013-06-23 22:24 . 2013-06-23 22:24 1682432 ----a-w- c:\windows\system32\XpsPrint.dll
2013-06-23 22:24 . 2013-06-23 22:24 161792 ----a-w- c:\windows\SysWow64\d3d10_1.dll
2013-06-23 22:24 . 2013-06-23 22:24 1238528 ----a-w- c:\windows\system32\d3d10.dll
2013-06-23 22:24 . 2013-06-23 22:24 1175552 ----a-w- c:\windows\system32\FntCache.dll
2013-06-23 22:24 . 2013-06-23 22:24 1158144 ----a-w- c:\windows\SysWow64\XpsPrint.dll
2013-06-23 22:24 . 2013-06-23 22:24 1080832 ----a-w- c:\windows\SysWow64\d3d10.dll
2013-06-23 22:24 . 2013-06-23 22:24 10752 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 10752 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Steam"="c:\program files (x86)\Steam\Steam.exe" [2013-07-26 1807272]
"PC Suite Tray"="c:\program files (x86)\Nokia\Nokia PC Suite 7\PCSuite.exe" [2011-12-16 1508408]
"EPLTarget\P0000000000000001"="c:\windows\system32\spool\DRIVERS\x64\3\E_YATIHWE.EXE" [2012-11-15 241280]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2009-10-02 284696]
"hp 1000 firmware"="c:\program files (x86)\hp LaserJet 1000\fwdl.exe" [2001-04-18 36864]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-08-25 98304]
"ATICustomerCare"="c:\program files (x86)\ATI\ATICustomerCare\ATICustomerCare.exe" [2010-03-04 311296]
"LifeCam"="c:\program files (x86)\Microsoft LifeCam\LifeExp.exe" [2010-05-20 119152]
"NVC"="c:\program files (x86)\Nortel\Nortel VPN Client\Nvc.exe" [2010-03-01 1717584]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-12-19 41208]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"FUFAXRCV"="c:\program files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe" [2011-03-09 495616]
"FUFAXSTM"="c:\program files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe" [2011-03-09 856064]
"EEventManager"="c:\program files (x86)\Epson Software\Event Manager\EEventManager.exe" [2010-10-12 979328]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-11-29 151952]
"avgnt"="c:\program files (x86)\Avira\AntiVir Desktop\avgnt.exe" [2013-08-17 345144]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
TP-LINK Wireless Configuration Utility.lnk - c:\program files (x86)\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe -nogui [2013-4-7 788992]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]
"Userinit"="userinit.exe"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [x]
R3 ewusbmbb;HUAWEI USB-WWAN miniport;c:\windows\system32\DRIVERS\ewusbwwan.sys;c:\windows\SYSNATIVE\DRIVERS\ewusbwwan.sys [x]
R3 hidshim;Service for HID-KMDF Shim layer;c:\windows\system32\DRIVERS\hidshim.sys;c:\windows\SYSNATIVE\DRIVERS\hidshim.sys [x]
R3 huawei_enumerator;huawei_enumerator;c:\windows\system32\DRIVERS\ew_jubusenum.sys;c:\windows\SYSNATIVE\DRIVERS\ew_jubusenum.sys [x]
R3 iaNvStor;iaNvStor;c:\windows\system32\DRIVERS\iaNvStor.sys;c:\windows\SYSNATIVE\DRIVERS\iaNvStor.sys [x]
R3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys;c:\windows\SYSNATIVE\DRIVERS\Impcd.sys [x]
R3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;c:\windows\system32\Drivers\nx6000.sys;c:\windows\SYSNATIVE\Drivers\nx6000.sys [x]
R3 netr7364;RT73 USB Extensible Wireless LAN Card Driver;c:\windows\system32\DRIVERS\netr7364.sys;c:\windows\SYSNATIVE\DRIVERS\netr7364.sys [x]
R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys;c:\windows\SYSNATIVE\DRIVERS\netw5v64.sys [x]
R3 nvamacpi;nvamacpi;c:\windows\system32\DRIVERS\NVAMACPI.sys;c:\windows\SYSNATIVE\DRIVERS\NVAMACPI.sys [x]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
R3 RTL8192su;Realtek RTL8192SU Wireless LAN 802.11n USB 2.0 Network Adapter;c:\windows\system32\DRIVERS\RTL8192su.sys;c:\windows\SYSNATIVE\DRIVERS\RTL8192su.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R3 wbondir;Winbond CIR Transceiver;c:\windows\system32\DRIVERS\wbondir.sys;c:\windows\SYSNATIVE\DRIVERS\wbondir.sys [x]
R3 winbondcir;Winbond IR Transceiver;c:\windows\system32\DRIVERS\winbondcir.sys;c:\windows\SYSNATIVE\DRIVERS\winbondcir.sys [x]
R3 winbondhidcir;Winbond HID CIR Receiver;c:\windows\system32\DRIVERS\winbondhidcir.sys;c:\windows\SYSNATIVE\DRIVERS\winbondhidcir.sys [x]
R4 AntiVirWebService;Avira Web Protection;c:\program files (x86)\Avira\AntiVir Desktop\AVWEBGRD.EXE;c:\program files (x86)\Avira\AntiVir Desktop\AVWEBGRD.EXE [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S1 avkmgr;avkmgr;c:\windows\system32\DRIVERS\avkmgr.sys;c:\windows\SYSNATIVE\DRIVERS\avkmgr.sys [x]
S2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;c:\program files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe;c:\program files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [x]
S2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;c:\program files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe;c:\program files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 AntiVirSchedulerService;Avira Scheduler;c:\program files (x86)\Avira\AntiVir Desktop\sched.exe;c:\program files (x86)\Avira\AntiVir Desktop\sched.exe [x]
S2 cbVSCService11;Cobian Backup 11 Volume Shadow Copy Requester;c:\program files (x86)\Cobian Backup 11\cbVSCService11.exe;c:\program files (x86)\Cobian Backup 11\cbVSCService11.exe [x]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x]
S2 NvcSvcMgr;Nortel VPN Client;c:\program files (x86)\Nortel\Nortel VPN Client\NvcSvcMgr.exe;c:\program files (x86)\Nortel\Nortel VPN Client\NvcSvcMgr.exe [x]
S2 nvcwfpco;nvcwfpco;c:\windows\system32\DRIVERS\nvcwfpco.sys;c:\windows\SYSNATIVE\DRIVERS\nvcwfpco.sys [x]
S2 Realtek11nSU;Realtek11nSU;c:\program files (x86)\REALTEK\11n USB Wireless LAN Utility\RtlService.exe;c:\program files (x86)\REALTEK\11n USB Wireless LAN Utility\RtlService.exe [x]
S3 athur;Wireless Network Adapter Service;c:\windows\system32\DRIVERS\athurx.sys;c:\windows\SYSNATIVE\DRIVERS\athurx.sys [x]
S3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\DRIVERS\e1k62x64.sys;c:\windows\SYSNATIVE\DRIVERS\e1k62x64.sys [x]
S3 NT_NvcA;Nortel VPN Adapter;c:\windows\system32\DRIVERS\ntnvca.sys;c:\windows\SYSNATIVE\DRIVERS\ntnvca.sys [x]
S3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys;c:\windows\SYSNATIVE\DRIVERS\WSDScan.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-08-23 20:08 1177552 ----a-w- c:\program files (x86)\Google\Chrome\Application\29.0.1547.57\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-08-25 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-04 20:35]
.
2013-08-25 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-16 04:46]
.
2013-08-24 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-16 04:46]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2010-01-08 172032]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-11-17 9608224]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.co.uk/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MIF5BA~1\Office12\EXCEL.EXE/3000
LSP: c:\program files (x86)\Avira\AntiVir Desktop\avsda.dll
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{EF5B3D53-2CFA-434B-9B9B-3AA65A34368D}: NameServer = 192.168.100.230,192.168.100.231
FF - ProfilePath - c:\users\Tom\AppData\Roaming\Mozilla\Firefox\Profiles\lx6laeof.default\
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKCU-Run-MobileDocuments - c:\program files (x86)\Common Files\Apple\Internet Services\ubd.exe
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
c:\users\Sarah\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\BBC iPlayer Desktop.lnk - c:\program files (x86)\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_94_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_94_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-08-25  21:36:50
ComboFix-quarantined-files.txt  2013-08-25 20:36
.
Pre-Run: 789,351,899,136 bytes free
Post-Run: 791,014,096,896 bytes free
.
- - End Of File - - 0F55B69DB3504FE5DAD455930600CF79
 



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:32 AM

Posted 25 August 2013 - 06:19 PM


Hello tomharvie

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 tomharvie

tomharvie
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:01:32 PM

Posted 26 August 2013 - 04:10 PM

Hi Gringo,

 

I followed the steps as you set out. Before I ran Combofix it I turned off the realtime protection of my antivirus (Avira) again. As the last time, an alert from Avira  came up saying an unauthorised access to the registry had been blocked but Combofixappeared to run again ran without any problems and there was no re-boot of the computer - I have put the log below.

 

Computer seems to be running fine. I haven't had a repeat of the 'TR/ATRAPS.Gen2' security alert in the last half an hour of using the computer :thumbup2: . 

 

Tom

 

ComboFix 13-08-25.01 - Tom 26/08/2013  21:54:40.2.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.4086.2682 [GMT 1:00]
Running from: c:\users\Tom\Desktop\ComboFix.exe
Command switches used :: c:\users\Tom\Desktop\CFScript.txt
AV: Avira Desktop *Disabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Disabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-07-26 to 2013-08-26  )))))))))))))))))))))))))))))))
.
.
2013-08-26 20:59 . 2013-08-26 20:59 -------- d-----w- c:\users\Sarah\AppData\Local\temp
2013-08-26 20:59 . 2013-08-26 20:59 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-08-24 20:30 . 2013-08-24 20:30 -------- d-----w- c:\windows\ERUNT
2013-08-24 20:21 . 2013-08-24 20:23 -------- d-----w- C:\AdwCleaner
2013-08-23 20:35 . 2013-08-23 20:35 -------- d-----w- c:\program files (x86)\Cobian Backup 11
2013-08-23 20:28 . 2013-08-06 08:58 9515512 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{AB5FE631-10D3-41D8-AC92-0038FC6998D8}\mpengine.dll
2013-08-17 19:34 . 2013-08-17 19:34 83672 ----a-w- c:\windows\system32\drivers\avnetflt.sys
2013-08-17 19:34 . 2013-08-17 19:34 -------- d-----w- c:\users\Tom\AppData\Roaming\Avira
2013-08-17 19:33 . 2013-08-17 19:25 28600 ----a-w- c:\windows\system32\drivers\avkmgr.sys
2013-08-17 19:33 . 2013-08-17 19:25 130016 ----a-w- c:\windows\system32\drivers\avipbb.sys
2013-08-17 19:33 . 2013-08-17 19:25 100712 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2013-08-17 19:33 . 2013-08-17 19:33 -------- d-----w- c:\programdata\Avira
2013-08-17 19:33 . 2013-08-17 19:33 -------- d-----w- c:\program files (x86)\Avira
2013-08-15 05:01 . 2013-08-15 05:03 -------- d-----w- c:\windows\system32\MRT
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-08-23 20:35 . 2012-05-04 21:04 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-08-23 20:35 . 2011-05-19 18:47 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-08-15 05:01 . 2010-05-26 06:54 78161360 ----a-w- c:\windows\system32\MRT.exe
2013-07-09 04:45 . 2013-08-14 19:14 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2013-06-23 22:25 . 2013-06-23 22:25 1054720 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe
2013-06-23 22:25 . 2013-06-23 22:25 97280 ----a-w- c:\windows\system32\mshtmled.dll
2013-06-23 22:25 . 2013-06-23 22:25 905728 ----a-w- c:\windows\system32\mshtmlmedia.dll
2013-06-23 22:25 . 2013-06-23 22:25 81408 ----a-w- c:\windows\system32\icardie.dll
2013-06-23 22:25 . 2013-06-23 22:25 762368 ----a-w- c:\windows\system32\ieapfltr.dll
2013-06-23 22:25 . 2013-06-23 22:25 73728 ----a-w- c:\windows\SysWow64\SetIEInstalledDate.exe
2013-06-23 22:25 . 2013-06-23 22:25 719360 ----a-w- c:\windows\SysWow64\mshtmlmedia.dll
2013-06-23 22:25 . 2013-06-23 22:25 61952 ----a-w- c:\windows\SysWow64\tdc.ocx
2013-06-23 22:25 . 2013-06-23 22:25 599552 ----a-w- c:\windows\system32\vbscript.dll
2013-06-23 22:25 . 2013-06-23 22:25 523264 ----a-w- c:\windows\SysWow64\vbscript.dll
2013-06-23 22:25 . 2013-06-23 22:25 48640 ----a-w- c:\windows\SysWow64\mshtmler.dll
2013-06-23 22:25 . 2013-06-23 22:25 452096 ----a-w- c:\windows\system32\dxtmsft.dll
2013-06-23 22:25 . 2013-06-23 22:25 441856 ----a-w- c:\windows\system32\html.iec
2013-06-23 22:25 . 2013-06-23 22:25 38400 ----a-w- c:\windows\SysWow64\imgutil.dll
2013-06-23 22:25 . 2013-06-23 22:25 361984 ----a-w- c:\windows\SysWow64\html.iec
2013-06-23 22:25 . 2013-06-23 22:25 281600 ----a-w- c:\windows\system32\dxtrans.dll
2013-06-23 22:25 . 2013-06-23 22:25 27648 ----a-w- c:\windows\system32\licmgr10.dll
2013-06-23 22:25 . 2013-06-23 22:25 270848 ----a-w- c:\windows\system32\iedkcs32.dll
2013-06-23 22:25 . 2013-06-23 22:25 247296 ----a-w- c:\windows\system32\webcheck.dll
2013-06-23 22:25 . 2013-06-23 22:25 235008 ----a-w- c:\windows\system32\url.dll
2013-06-23 22:25 . 2013-06-23 22:25 23040 ----a-w- c:\windows\SysWow64\licmgr10.dll
2013-06-23 22:25 . 2013-06-23 22:25 226304 ----a-w- c:\windows\system32\elshyph.dll
2013-06-23 22:25 . 2013-06-23 22:25 216064 ----a-w- c:\windows\system32\msls31.dll
2013-06-23 22:25 . 2013-06-23 22:25 197120 ----a-w- c:\windows\system32\msrating.dll
2013-06-23 22:25 . 2013-06-23 22:25 185344 ----a-w- c:\windows\SysWow64\elshyph.dll
2013-06-23 22:25 . 2013-06-23 22:25 167424 ----a-w- c:\windows\system32\iexpress.exe
2013-06-23 22:25 . 2013-06-23 22:25 158720 ----a-w- c:\windows\SysWow64\msls31.dll
2013-06-23 22:25 . 2013-06-23 22:25 1509376 ----a-w- c:\windows\system32\inetcpl.cpl
2013-06-23 22:25 . 2013-06-23 22:25 150528 ----a-w- c:\windows\SysWow64\iexpress.exe
2013-06-23 22:25 . 2013-06-23 22:25 144896 ----a-w- c:\windows\system32\wextract.exe
2013-06-23 22:25 . 2013-06-23 22:25 1441280 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2013-06-23 22:25 . 2013-06-23 22:25 1400416 ----a-w- c:\windows\system32\ieapfltr.dat
2013-06-23 22:25 . 2013-06-23 22:25 138752 ----a-w- c:\windows\SysWow64\wextract.exe
2013-06-23 22:25 . 2013-06-23 22:25 137216 ----a-w- c:\windows\SysWow64\ieUnatt.exe
2013-06-23 22:25 . 2013-06-23 22:25 12800 ----a-w- c:\windows\SysWow64\mshta.exe
2013-06-23 22:25 . 2013-06-23 22:25 110592 ----a-w- c:\windows\SysWow64\IEAdvpack.dll
2013-06-23 22:25 . 2013-06-23 22:25 102912 ----a-w- c:\windows\system32\inseng.dll
2013-06-23 22:25 . 2013-06-23 22:25 92160 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2013-06-23 22:25 . 2013-06-23 22:25 77312 ----a-w- c:\windows\system32\tdc.ocx
2013-06-23 22:25 . 2013-06-23 22:25 62976 ----a-w- c:\windows\system32\pngfilt.dll
2013-06-23 22:25 . 2013-06-23 22:25 52224 ----a-w- c:\windows\system32\msfeedsbs.dll
2013-06-23 22:25 . 2013-06-23 22:25 51200 ----a-w- c:\windows\system32\imgutil.dll
2013-06-23 22:25 . 2013-06-23 22:25 48640 ----a-w- c:\windows\system32\mshtmler.dll
2013-06-23 22:25 . 2013-06-23 22:25 173568 ----a-w- c:\windows\system32\ieUnatt.exe
2013-06-23 22:25 . 2013-06-23 22:25 149504 ----a-w- c:\windows\system32\occache.dll
2013-06-23 22:25 . 2013-06-23 22:25 13824 ----a-w- c:\windows\system32\mshta.exe
2013-06-23 22:25 . 2013-06-23 22:25 136192 ----a-w- c:\windows\system32\iepeers.dll
2013-06-23 22:25 . 2013-06-23 22:25 135680 ----a-w- c:\windows\system32\IEAdvpack.dll
2013-06-23 22:25 . 2013-06-23 22:25 12800 ----a-w- c:\windows\system32\msfeedssync.exe
2013-06-23 22:24 . 2013-06-23 22:24 9728 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 9728 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 648192 ----a-w- c:\windows\system32\d3d10level9.dll
2013-06-23 22:24 . 2013-06-23 22:24 604160 ----a-w- c:\windows\SysWow64\d3d10level9.dll
2013-06-23 22:24 . 2013-06-23 22:24 5632 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 5632 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 522752 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2013-06-23 22:24 . 2013-06-23 22:24 465920 ----a-w- c:\windows\system32\WMPhoto.dll
2013-06-23 22:24 . 2013-06-23 22:24 417792 ----a-w- c:\windows\SysWow64\WMPhoto.dll
2013-06-23 22:24 . 2013-06-23 22:24 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-user32-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 4096 ---ha-w- c:\windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 3928064 ----a-w- c:\windows\system32\d2d1.dll
2013-06-23 22:24 . 2013-06-23 22:24 364544 ----a-w- c:\windows\SysWow64\XpsGdiConverter.dll
2013-06-23 22:24 . 2013-06-23 22:24 363008 ----a-w- c:\windows\system32\dxgi.dll
2013-06-23 22:24 . 2013-06-23 22:24 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 3584 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 3419136 ----a-w- c:\windows\SysWow64\d2d1.dll
2013-06-23 22:24 . 2013-06-23 22:24 333312 ----a-w- c:\windows\system32\d3d10_1core.dll
2013-06-23 22:24 . 2013-06-23 22:24 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-version-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 296960 ----a-w- c:\windows\system32\d3d10core.dll
2013-06-23 22:24 . 2013-06-23 22:24 293376 ----a-w- c:\windows\SysWow64\dxgi.dll
2013-06-23 22:24 . 2013-06-23 22:24 2776576 ----a-w- c:\windows\system32\msmpeg2vdec.dll
2013-06-23 22:24 . 2013-06-23 22:24 2565120 ----a-w- c:\windows\system32\d3d10warp.dll
2013-06-23 22:24 . 2013-06-23 22:24 2560 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 2560 ---ha-w- c:\windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 249856 ----a-w- c:\windows\SysWow64\d3d10_1core.dll
2013-06-23 22:24 . 2013-06-23 22:24 245248 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2013-06-23 22:24 . 2013-06-23 22:24 2284544 ----a-w- c:\windows\SysWow64\msmpeg2vdec.dll
2013-06-23 22:24 . 2013-06-23 22:24 221184 ----a-w- c:\windows\system32\UIAnimation.dll
2013-06-23 22:24 . 2013-06-23 22:24 220160 ----a-w- c:\windows\SysWow64\d3d10core.dll
2013-06-23 22:24 . 2013-06-23 22:24 207872 ----a-w- c:\windows\SysWow64\WindowsCodecsExt.dll
2013-06-23 22:24 . 2013-06-23 22:24 1988096 ----a-w- c:\windows\SysWow64\d3d10warp.dll
2013-06-23 22:24 . 2013-06-23 22:24 194560 ----a-w- c:\windows\system32\d3d10_1.dll
2013-06-23 22:24 . 2013-06-23 22:24 187392 ----a-w- c:\windows\SysWow64\UIAnimation.dll
2013-06-23 22:24 . 2013-06-23 22:24 1682432 ----a-w- c:\windows\system32\XpsPrint.dll
2013-06-23 22:24 . 2013-06-23 22:24 161792 ----a-w- c:\windows\SysWow64\d3d10_1.dll
2013-06-23 22:24 . 2013-06-23 22:24 1238528 ----a-w- c:\windows\system32\d3d10.dll
2013-06-23 22:24 . 2013-06-23 22:24 1175552 ----a-w- c:\windows\system32\FntCache.dll
2013-06-23 22:24 . 2013-06-23 22:24 1158144 ----a-w- c:\windows\SysWow64\XpsPrint.dll
2013-06-23 22:24 . 2013-06-23 22:24 1080832 ----a-w- c:\windows\SysWow64\d3d10.dll
2013-06-23 22:24 . 2013-06-23 22:24 10752 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
2013-06-23 22:24 . 2013-06-23 22:24 10752 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Steam"="c:\program files (x86)\Steam\Steam.exe" [2013-07-26 1807272]
"PC Suite Tray"="c:\program files (x86)\Nokia\Nokia PC Suite 7\PCSuite.exe" [2011-12-16 1508408]
"EPLTarget\P0000000000000001"="c:\windows\system32\spool\DRIVERS\x64\3\E_YATIHWE.EXE" [2012-11-15 241280]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2009-10-02 284696]
"hp 1000 firmware"="c:\program files (x86)\hp LaserJet 1000\fwdl.exe" [2001-04-18 36864]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-08-25 98304]
"ATICustomerCare"="c:\program files (x86)\ATI\ATICustomerCare\ATICustomerCare.exe" [2010-03-04 311296]
"LifeCam"="c:\program files (x86)\Microsoft LifeCam\LifeExp.exe" [2010-05-20 119152]
"NVC"="c:\program files (x86)\Nortel\Nortel VPN Client\Nvc.exe" [2010-03-01 1717584]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-12-19 41208]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"FUFAXRCV"="c:\program files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe" [2011-03-09 495616]
"FUFAXSTM"="c:\program files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe" [2011-03-09 856064]
"EEventManager"="c:\program files (x86)\Epson Software\Event Manager\EEventManager.exe" [2010-10-12 979328]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-11-29 151952]
"avgnt"="c:\program files (x86)\Avira\AntiVir Desktop\avgnt.exe" [2013-08-17 345144]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
TP-LINK Wireless Configuration Utility.lnk - c:\program files (x86)\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe -nogui [2013-4-7 788992]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]
"Userinit"="userinit.exe"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [x]
R3 ewusbmbb;HUAWEI USB-WWAN miniport;c:\windows\system32\DRIVERS\ewusbwwan.sys;c:\windows\SYSNATIVE\DRIVERS\ewusbwwan.sys [x]
R3 hidshim;Service for HID-KMDF Shim layer;c:\windows\system32\DRIVERS\hidshim.sys;c:\windows\SYSNATIVE\DRIVERS\hidshim.sys [x]
R3 huawei_enumerator;huawei_enumerator;c:\windows\system32\DRIVERS\ew_jubusenum.sys;c:\windows\SYSNATIVE\DRIVERS\ew_jubusenum.sys [x]
R3 iaNvStor;iaNvStor;c:\windows\system32\DRIVERS\iaNvStor.sys;c:\windows\SYSNATIVE\DRIVERS\iaNvStor.sys [x]
R3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys;c:\windows\SYSNATIVE\DRIVERS\Impcd.sys [x]
R3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;c:\windows\system32\Drivers\nx6000.sys;c:\windows\SYSNATIVE\Drivers\nx6000.sys [x]
R3 netr7364;RT73 USB Extensible Wireless LAN Card Driver;c:\windows\system32\DRIVERS\netr7364.sys;c:\windows\SYSNATIVE\DRIVERS\netr7364.sys [x]
R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys;c:\windows\SYSNATIVE\DRIVERS\netw5v64.sys [x]
R3 nvamacpi;nvamacpi;c:\windows\system32\DRIVERS\NVAMACPI.sys;c:\windows\SYSNATIVE\DRIVERS\NVAMACPI.sys [x]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
R3 RTL8192su;Realtek RTL8192SU Wireless LAN 802.11n USB 2.0 Network Adapter;c:\windows\system32\DRIVERS\RTL8192su.sys;c:\windows\SYSNATIVE\DRIVERS\RTL8192su.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R3 wbondir;Winbond CIR Transceiver;c:\windows\system32\DRIVERS\wbondir.sys;c:\windows\SYSNATIVE\DRIVERS\wbondir.sys [x]
R3 winbondcir;Winbond IR Transceiver;c:\windows\system32\DRIVERS\winbondcir.sys;c:\windows\SYSNATIVE\DRIVERS\winbondcir.sys [x]
R3 winbondhidcir;Winbond HID CIR Receiver;c:\windows\system32\DRIVERS\winbondhidcir.sys;c:\windows\SYSNATIVE\DRIVERS\winbondhidcir.sys [x]
R4 AntiVirWebService;Avira Web Protection;c:\program files (x86)\Avira\AntiVir Desktop\AVWEBGRD.EXE;c:\program files (x86)\Avira\AntiVir Desktop\AVWEBGRD.EXE [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S1 avkmgr;avkmgr;c:\windows\system32\DRIVERS\avkmgr.sys;c:\windows\SYSNATIVE\DRIVERS\avkmgr.sys [x]
S2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;c:\program files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe;c:\program files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [x]
S2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;c:\program files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe;c:\program files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 AntiVirSchedulerService;Avira Scheduler;c:\program files (x86)\Avira\AntiVir Desktop\sched.exe;c:\program files (x86)\Avira\AntiVir Desktop\sched.exe [x]
S2 cbVSCService11;Cobian Backup 11 Volume Shadow Copy Requester;c:\program files (x86)\Cobian Backup 11\cbVSCService11.exe;c:\program files (x86)\Cobian Backup 11\cbVSCService11.exe [x]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x]
S2 NvcSvcMgr;Nortel VPN Client;c:\program files (x86)\Nortel\Nortel VPN Client\NvcSvcMgr.exe;c:\program files (x86)\Nortel\Nortel VPN Client\NvcSvcMgr.exe [x]
S2 nvcwfpco;nvcwfpco;c:\windows\system32\DRIVERS\nvcwfpco.sys;c:\windows\SYSNATIVE\DRIVERS\nvcwfpco.sys [x]
S2 Realtek11nSU;Realtek11nSU;c:\program files (x86)\REALTEK\11n USB Wireless LAN Utility\RtlService.exe;c:\program files (x86)\REALTEK\11n USB Wireless LAN Utility\RtlService.exe [x]
S3 athur;Wireless Network Adapter Service;c:\windows\system32\DRIVERS\athurx.sys;c:\windows\SYSNATIVE\DRIVERS\athurx.sys [x]
S3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\DRIVERS\e1k62x64.sys;c:\windows\SYSNATIVE\DRIVERS\e1k62x64.sys [x]
S3 NT_NvcA;Nortel VPN Adapter;c:\windows\system32\DRIVERS\ntnvca.sys;c:\windows\SYSNATIVE\DRIVERS\ntnvca.sys [x]
S3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys;c:\windows\SYSNATIVE\DRIVERS\WSDScan.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-08-23 20:08 1177552 ----a-w- c:\program files (x86)\Google\Chrome\Application\29.0.1547.57\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-08-26 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-04 20:35]
.
2013-08-26 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-16 04:46]
.
2013-08-24 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-16 04:46]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2010-01-08 172032]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-11-17 9608224]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.co.uk/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MIF5BA~1\Office12\EXCEL.EXE/3000
LSP: c:\program files (x86)\Avira\AntiVir Desktop\avsda.dll
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{EF5B3D53-2CFA-434B-9B9B-3AA65A34368D}: NameServer = 192.168.100.230,192.168.100.231
FF - ProfilePath - c:\users\Tom\AppData\Roaming\Mozilla\Firefox\Profiles\lx6laeof.default\
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_94_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_94_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-08-26  22:00:33
ComboFix-quarantined-files.txt  2013-08-26 21:00
ComboFix2.txt  2013-08-25 20:36
.
Pre-Run: 790,873,935,872 bytes free
Post-Run: 790,820,732,928 bytes free
.
- - End Of File - - EE91F9B69EE5708A4ACAC88FF87F1FAE



#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:32 AM

Posted 26 August 2013 - 08:33 PM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader 9.5.3
      Ask Toolbar
      Ask Toolbar Updater
      Java™ 6 Update 17 (64-bit)
      Java™ 6 Update 37



Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java
  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close
Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
Run Malwarebytes

Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 tomharvie

tomharvie
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:01:32 PM

Posted 27 August 2013 - 04:44 PM

Gringo,

 

Thanks for this.  Have done all those steps and they all went smoothly, other than the two Ask programs weren't present. The two requested logs are below - Malware reported that there were no suspicious items. My computer appears to be running well.

 

Tom

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.08.27.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16660
Tom :: MAINPC [administrator]

27/08/2013 22:28:07
mbam-log-2013-08-27 (22-28-07).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 247783
Time elapsed: 4 minute(s), 13 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 22:41:47, on 27/08/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16660)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\EPSON Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Users\Tom\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [hp 1000 firmware] C:\Program Files (x86)\hp LaserJet 1000\fwdl.exe
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [ATICustomerCare] "C:\Program Files (x86)\ATI\ATICustomerCare\ATICustomerCare.exe"
O4 - HKLM\..\Run: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe"
O4 - HKLM\..\Run: [NVC] "C:\Program Files (x86)\Nortel\Nortel VPN Client\Nvc.exe" -autostart
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [FUFAXRCV] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe"
O4 - HKLM\..\Run: [FUFAXSTM] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe"
O4 - HKLM\..\Run: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files (x86)\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [EPLTarget\P0000000000000001] C:\windows\system32\spool\DRIVERS\x64\3\E_YATIHWE.EXE /EPT "EPLTarget\P0000000000000001" /M "Epson Stylus Office BX630FW"
O4 - Global Startup: TP-LINK Wireless Configuration Utility.lnk = C:\Program Files (x86)\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MIF5BA~1\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} (WRC Class) - http://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework/microsoft/wrc32.ocx
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{EF5B3D53-2CFA-434B-9B9B-3AA65A34368D}: NameServer = 192.168.100.230,192.168.100.231
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: ABBYY FineReader 9.0 Sprint Licensing Service (ABBYY.Licensing.FineReader.Sprint.9.0) - ABBYY - C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
O23 - Service: Adobe Active File Monitor V8 (AdobeActiveFileMonitor8.0) - Adobe Systems Incorporated - C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\windows\system32\atiesrxx.exe (file missing)
O23 - Service: Avira Scheduler (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira Real-Time Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Cobian Backup 11 Volume Shadow Copy Requester (cbVSCService11) - CobianSoft, Luis Cobian - C:\Program Files (x86)\Cobian Backup 11\cbVSCService11.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Nortel VPN Client (NvcSvcMgr) - Nortel Networks - C:\Program Files (x86)\Nortel\Nortel VPN Client\NvcSvcMgr.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Realtek11nSU - Realtek - C:\Program Files (x86)\REALTEK\11n USB Wireless LAN Utility\RtlService.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: ServiceLayer - Nokia - C:\Program Files (x86)\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 12982 bytes



#10 gringo_pr

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Posted 27 August 2013 - 09:11 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKLM\..\Run: [ATICustomerCare] "C:\Program Files (x86)\ATI\ATICustomerCare\ATICustomerCare.exe"
      O4 - HKLM\..\Run: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe"
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
      O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files (x86)\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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#11 tomharvie

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Posted 28 August 2013 - 05:19 PM

Hi Gringo,

 

Many thanks for your help - hugely appreciated. I ran Hijack This as you suggested and then Eset online scanner. The scanner identified 12 threats - the report is below.

 

Tom

 

:\Program Files (x86)\Avira\AntiVir Desktop\offercast_avirav7_.exe a variant of Win32/Bundled.Toolbar.Ask.D application
C:\Qoobox\Quarantine\C\Users\Tom\AppData\Local\Google\Desktop\Install\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\2E2F~1\28F0~1\E628~1\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\U\00000004.@.vir Win64/Conedex.C trojan
C:\Qoobox\Quarantine\C\Users\Tom\AppData\Local\Google\Desktop\Install\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\2E2F~1\28F0~1\E628~1\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\U\000000cb.@.vir Win64/Conedex.B trojan
C:\Qoobox\Quarantine\C\Users\Tom\AppData\Local\Google\Desktop\Install\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\2E2F~1\28F0~1\E628~1\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\U\80000000.@.vir a variant of Win64/Sirefef.AW trojan
C:\Qoobox\Quarantine\C\Users\Tom\AppData\Local\Google\Desktop\Install\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\2E2F~1\28F0~1\E628~1\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\U\80000032.@.vir probably a variant of Win32/Sirefef.FV trojan
C:\Qoobox\Quarantine\C\Users\Tom\AppData\Local\Google\Desktop\Install\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\2E2F~1\28F0~1\E628~1\{bcf5ca6c-b44b-1f4a-eec1-ad89cf1f3b61}\U\80000064.@.vir a variant of Win64/Sirefef.AZ trojan
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ApnIC[1].0 a variant of Win32/Bundled.Toolbar.Ask application
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0PS72R2M\ApnIC[1].0 a variant of Win32/Bundled.Toolbar.Ask application
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\62AXOPQ5\ApnIC[1].0 a variant of Win32/Bundled.Toolbar.Ask application
C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ApnIC[1].0 a variant of Win32/Bundled.Toolbar.Ask application
C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0PS72R2M\ApnIC[1].0 a variant of Win32/Bundled.Toolbar.Ask application
C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\62AXOPQ5\ApnIC[1].0 a variant of Win32/Bundled.Toolbar.Ask application
 



#12 gringo_pr

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Posted 28 August 2013 - 09:45 PM


Hello tomharvie

There are some minor things in your online scan that should be removed.


delete files
  • Copy all text in the code box (below)...to Notepad.
    @echo off
    del /f /s /q "C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ApnIC[1].0"
    del /f /s /q "C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0PS72R2M\ApnIC[1].0"
    del /f /s /q "C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\62AXOPQ5\ApnIC[1].0"
    del /f /s /q "C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ApnIC[1].0"
    del /f /s /q "C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0PS72R2M\ApnIC[1].0"
    del /f /s /q "C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\62AXOPQ5\ApnIC[1].0"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.



:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
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#13 tomharvie

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Posted 29 August 2013 - 04:16 PM

Gringo,

 

I have followed all the steps above. Many thanks for your help - not just in removing the malware but in making my computer work better - it has been hugely appreciated.

 

Tom



#14 gringo_pr

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Posted 29 August 2013 - 09:14 PM

You are more than welcome


gringo
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#15 gringo_pr

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Posted 01 September 2013 - 11:33 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
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