Hey everyone, it's only been 2 days since I've received my Alienware 14 laptop - Windows 7.
Today, I turned on the laptop and it was stuck on the windows icon and wouldn't load past that.
When I shut it off manually, I was prompted to start normally (which did the same thing) or chose to repair.
After choosing the repair, I got the:
Problem signature 07: BadPatch
After doing chkdsk and looking around I couldn't find a solution to fix it, I also did the dell diagnostic thing and found no errors. So I used the alienrepair tool, that erased most of my stuff.
In the end it says something like ''windows is configuring your settings'' it wouldn't get passed that, so once again I shut it off, and turned it back on. This time it got past that.
As soon as I got online I shut off automatic updates and everything. And made a backup.
I decided to turn it off and to test it.
It got stuck on the windows icon again and wouldn't go past it.
Turning off manually, I entered the repair again.
This time the error was:
Problem signature 07: BadDriver
I also ran the long version of chkdsk, where you have to restart it, and it found no errors.
What's going on ? I need to resolve this or send the laptop back immediately.
Edited by dylan111557, 22 August 2013 - 04:38 PM.