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Alienware Aurora Issue


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18 replies to this topic

#1 mwoster

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Posted 22 August 2013 - 12:53 PM

I currently have an Alienware Aurora desktop computer that I purchased in 2010. Everything works great on the computer for normal use, however, when I start a game such as Battlefield 2/3, My computer lets out a long continuous beep that doesn't go away until I quit out of the game. Every once in a while, instead of the one continuous beep, it lets out a long beep then pauses and then a second beep that continues until I quit out of the game. Now I'm not exactly sure if this is the right section for this question, but I believe the error may be in the internal hardware of the computer.

 

Any help would be greatly appreciated as Dell/Alienware want $90 to run a diagnostic on the computer, which I believe is pretty outrageous.

 

Thanks

 

P.S. I am running Windows 7 home premium


Edited by mwoster, 22 August 2013 - 12:55 PM.


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#2 dc3

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Posted 22 August 2013 - 01:55 PM

What is the model of the computer.

 

If you have the manual look in the troubleshooting section for the beep codes.


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#3 mwoster

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Posted 22 August 2013 - 02:13 PM

I unfortunately no longer have the manual with me. My computer is an Alienware Aurora running BIOS A04, im not sure if that helps or not. And I have looked endlessly for beep codes online, and the only beep codes I can find are the ones for the beeps that happen on startup, not during gaming or other computer fucntions.



#4 TsVk!

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Posted 22 August 2013 - 06:37 PM

Sounds like your RAM... Check your event log though, it will tell you. Might have blown a chip, or they just need a bit of a clean and a re-seat.

 

edit: Memtest86 can diagnose them, but it takes ages.


Edited by TsVk!, 22 August 2013 - 06:40 PM.


#5 dc3

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Posted 22 August 2013 - 07:15 PM

Let's get a little more information to help determine what is happening here.
 
Please download and install Speccy to provide us with information about your computer.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps3c082bf1.png
 
Click on File, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click in the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 

Please download MiniToolBox  , save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

 


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#6 mwoster

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Posted 22 August 2013 - 07:31 PM

Okay, so here's my speccy log: http://speccy.piriform.com/results/BS8EtKTjscADEkVNXbziczU

 

And here is my lengthy MiniToolBox readout:

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Mark (administrator) on 22-08-2013 at 21:28:02
Running from "C:\Users\Mark\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/22/2013 09:15:06 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcUnregistering VAD endpoint [0]

Error: (08/22/2013 09:15:05 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNvVAD endpoint registered successfully [0]

Error: (08/22/2013 08:03:59 PM) (Source: Application Error) (User: )
Description: Faulting application name: everest.bin, version: 2.20.405.0, time stamp: 0x2a425e19
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000005
Fault offset: 0x00032f04
Faulting process id: 0x1c08
Faulting application start time: 0xeverest.bin0
Faulting application path: everest.bin1
Faulting module path: everest.bin2
Report Id: everest.bin3

Error: (08/22/2013 08:03:55 PM) (Source: Application Error) (User: )
Description: Faulting application name: everest.bin, version: 2.20.405.0, time stamp: 0x2a425e19
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x00000000
Faulting process id: 0x1c08
Faulting application start time: 0xeverest.bin0
Faulting application path: everest.bin1
Faulting module path: everest.bin2
Report Id: everest.bin3

Error: (08/22/2013 08:02:47 PM) (Source: Application Error) (User: )
Description: Faulting application name: everest.bin, version: 2.20.405.0, time stamp: 0x2a425e19
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000005
Fault offset: 0x00033792
Faulting process id: 0xdac
Faulting application start time: 0xeverest.bin0
Faulting application path: everest.bin1
Faulting module path: everest.bin2
Report Id: everest.bin3

Error: (08/22/2013 07:55:27 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcUnregistering VAD endpoint [0]

Error: (08/22/2013 07:55:20 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNvVAD endpoint registered successfully [0]

Error: (08/22/2013 06:41:25 PM) (Source: MsiInstaller) (User: Mark-PC)
Description: Product: PowerDVD -- Error 1905.Module C:\Program Files (x86)\CyberLink\PowerDVD8\NavFilter\CLAVCHDNav.ax failed to unregister.  HRESULT -2147220472.  Contact your support personnel.

Error: (08/22/2013 06:41:25 PM) (Source: MsiInstaller) (User: Mark-PC)
Description: Product: PowerDVD -- Error 1905.Module C:\Program Files (x86)\CyberLink\PowerDVD8\NavFilter\CLNavX.ax failed to unregister.  HRESULT -2147220472.  Contact your support personnel.

Error: (08/22/2013 06:41:24 PM) (Source: MsiInstaller) (User: Mark-PC)
Description: Product: PowerDVD -- Error 1905.Module C:\Program Files (x86)\CyberLink\PowerDVD8\DigestFilter.dll failed to unregister.  HRESULT -2147220472.  Contact your support personnel.


System errors:
=============
Error: (08/22/2013 09:15:27 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
amdkmafd

Error: (08/22/2013 09:15:06 PM) (Source: Service Control Manager) (User: )
Description: The Secunia Update Agent service failed to start due to the following error:
%%2

Error: (08/22/2013 09:15:02 PM) (Source: Service Control Manager) (User: )
Description: The Akamai NetSession Interface service terminated with the following error:
%%2

Error: (08/22/2013 08:01:34 PM) (Source: Service Control Manager) (User: )
Description: The Lavalys EVEREST Kernel Driver service failed to start due to the following error:
%%577

Error: (08/22/2013 08:01:33 PM) (Source: Service Control Manager) (User: )
Description: The Lavalys EVEREST Kernel Driver service failed to start due to the following error:
%%577

Error: (08/22/2013 07:55:47 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
amdkmafd

Error: (08/22/2013 07:55:22 PM) (Source: Service Control Manager) (User: )
Description: The Secunia Update Agent service failed to start due to the following error:
%%2

Error: (08/22/2013 07:55:18 PM) (Source: Service Control Manager) (User: )
Description: The Akamai NetSession Interface service terminated with the following error:
%%2

Error: (08/22/2013 06:45:48 PM) (Source: Service Control Manager) (User: )
Description: The spd Updater service terminated unexpectedly.  It has done this 1 time(s).

Error: (08/22/2013 06:37:50 PM) (Source: Service Control Manager) (User: )
Description: The Secunia Update Agent service failed to start due to the following error:
%%2


Microsoft Office Sessions:
=========================
Error: (11/15/2010 05:45:30 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 3 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (04/13/2010 03:55:24 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 5 seconds with 0 seconds of active time.  This session ended with a crash.


CodeIntegrity Errors:
===================================
  Date: 2013-08-22 20:01:34.088
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Users\Mark\AppData\Local\Temp\EverestDriver.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-08-22 20:01:33.981
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Users\Mark\AppData\Local\Temp\EverestDriver.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-08-22 20:01:33.747
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Lavalys\EVEREST Home Edition\kerneld.amd64 because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-08-22 20:01:33.638
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Lavalys\EVEREST Home Edition\kerneld.amd64 because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2011-09-05 00:00:16.317
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\GamersFirst\Knight Online\APR.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2011-09-05 00:00:16.286
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\GamersFirst\Knight Online\APR.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2011-09-04 23:59:17.860
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\GamersFirst\Knight Online\APR.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2011-09-04 23:59:17.829
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\GamersFirst\Knight Online\APR.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2011-09-04 23:58:33.738
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\GamersFirst\Knight Online\APR.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2011-09-04 23:58:33.707
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\GamersFirst\Knight Online\APR.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

 Update for Microsoft Office 2007 (KB2508958)
AC3Filter 1.62b (Version: 1.62b)
Adobe AIR (Version: 3.8.0.870)
Adobe Anchor Service CS4 (Version: 2.0)
Adobe Asset Services CS4 (Version: 4)
Adobe CMaps CS4 (Version: 2.0)
Adobe Color Video Profiles CS CS4 (Version: 2.0)
Adobe Community Help (Version: 3.5.23)
Adobe Contribute CS4 (Version: 5.0)
Adobe Creative Suite 4 Web Premium (Version: 4.0)
Adobe Creative Suite 5 Production Premium (Version: 5.0)
Adobe Creative Suite 5.5 Production Premium (Version: 5.5)
Adobe CS4 American English Speech Analysis Models (Version: 1)
Adobe CS4 French Speech Analysis Models (Version: 1)
Adobe CS4 German Speech Analysis Models (Version: 1)
Adobe CS4 International English Speech Analysis Models (Version: 1)
Adobe CS4 Italian Speech Analysis Models (Version: 1)
Adobe CS4 Japanese Speech Analysis Models (Version: 1)
Adobe CS4 Korean Speech Analysis Models (Version: 1)
Adobe CS4 Spanish Speech Analysis Models (Version: 1)
Adobe CSI CS4 (Version: 1)
Adobe CSI CS4 x64 (Version: 1)
Adobe Default Language CS4 (Version: 2.0)
Adobe Dreamweaver CS4 (Version: 10.0)
Adobe Dynamiclink Support (Version: 1)
Adobe ExtendScript Toolkit CS4 (Version: 3.0.0)
Adobe Extension Manager CS4 (Version: 2.0)
Adobe Fireworks CS4 (Version: 10.0)
Adobe Flash Player 10 ActiveX 64-bit (Version: 10.2.161.23)
Adobe Flash Player 11 ActiveX (Version: 11.8.800.94)
Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
Adobe Fonts All (Version: 2.0)
Adobe Linguistics CS4 (Version: 4.0.0)
Adobe Media Encoder CS4 Importer (Version: 1.0)
Adobe Media Player (Version: 1.8)
Adobe Output Module (Version: 2.0)
Adobe PDF Library Files CS4 (Version: 9.0)
Adobe Photoshop Lightroom 3.4 64-bit (Version: 3.4.1)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
Adobe Search for Help (Version: 1.0)
Adobe Service Manager Extension (Version: 1.0)
Adobe Setup (Version: 2.0)
Adobe Soundbooth CS4 (Version: 2)
Adobe Soundbooth CS4 Codecs (Version: 2)
Adobe Story (Version: 1.0.571)
Adobe Type Support CS4 (Version: 9.0)
Adobe Update Manager CS4 (Version: 6.0.0)
Adobe Version Cue CS4 Server (Version: 4.0)
Adobe XMP Panels CS4 (Version: 2.0)
AdobeColorCommonSetRGB (Version: 2.0)
Advertising Center (Version: 0.0.0.1)
Akamai NetSession Interface
Alienware Command Center (Version: 2.8.9.0)
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 5.1.1.4)
Apple Software Update (Version: 2.1.3.127)
Autodesk SketchBookExpress 2011 (Version: 5.00.0000)
AVS Image Converter 1.3.2.141
AVS Update Manager 1.0
AVS4YOU Software Navigator 1.4
Battlefield 3™ (Version: 1.6.0.0)
Battlefield: Bad Company 2
Battlelog Web Plugins (Version: 2.1.7)
Bonjour (Version: 3.0.0.10)
Broadcom NetXtreme-I Netlink Driver and Management Installer (Version: 12.25.01)
Burnout Paradise: The Ultimate Box
CANON iMAGE GATEWAY Task for ZoomBrowser EX (Version: 1.7.2.11)
Canon Internet Library for ZoomBrowser EX (Version: 1.6.3.9)
Canon MOV Decoder (Version: 1.5.0.7)
Canon MOV Encoder (Version: 1.3.1.3)
Canon MovieEdit Task for ZoomBrowser EX (Version: 3.4.1.9)
Canon Utilities Digital Photo Professional 3.8 (Version: 3.8.1.0)
Canon Utilities EOS Utility (Version: 2.8.1.0)
Canon Utilities PhotoStitch (Version: 3.1.22.46)
Canon Utilities Picture Style Editor (Version: 1.7.0.0)
Canon Utilities WFT Utility (Version: 3.5.1.1)
Canon Utilities ZoomBrowser EX (Version: 6.5.1.15)
Canon ZoomBrowser EX Memory Card Utility (Version: 1.3.0.4)
CINEMA 4D 13.058 (Version: 13.058)
Color Efex Pro 3.0 Wacom Edition 6 (Version: 3.1.1.0)
Connect (Version: 1.0.0.1)
Corel Painter Sketch Pad
Corel SketchPad - ICA (Version: 1.0)
Counter-Strike: Source
Crysis 2 Maximum Edition
D3DX10 (Version: 15.4.2368.0902)
Dead Space
Dell DataSafe Local Backup - Support Software (Version: 2.31)
Dell DataSafe Local Backup (Version: 9.3.44)
Dell InHome Service Agreement (Version: 2.0.0)
DivX Setup (Version: 2.5.0.8)
ESN Sonar (Version: 0.70.4)
Fraps (remove only)
Garry's Mod
GridIron Nucleo Pro 3 (Version: 3.0.1)
Heroes of Newerth (Version: 0.3.0)
iCloud (Version: 1.1.0.40)
IconHandler 32 bit (Version: 1.0)
IconHandler 64 bit (Version: 1.0)
Image Lounge 64 bit (Version: 1.4.5)
ImagXpress (Version: 7.0.74.0)
Intel Extreme Tuning Utility (Version: 1.3.9.1)
Intel® SMBus
Intel® Matrix Storage Manager
IPM (Version: 1.1)
iTunes (Version: 10.6.1.7)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Java™ 6 Update 31 (64-bit) (Version: 6.0.310)
JavaFX 2.1.1 (Version: 2.1.1)
Junk Mail filter update (Version: 15.4.3502.0922)
jZip
Key Correct (Version: 1.2.0)
Knoll 3D Flares (Version: 1.1.0)
kuler (Version: 2.0)
Logon Screen Rotator 3.1.0.0
Magic Bullet Colorista (Version: 1.1.0)
Magic Bullet Colorista II 64 Bit (Version: 1.0)
Magic Bullet Denoiser 64 bit (Version: 1.0.0)
Magic Bullet Frames (Version: 1.1)
Magic Bullet Looks (Version: 1.4.0)
Magic Bullet Mojo (Version: 1.2.0)
Magic Bullet Mojo Vegas
Magic Bullet QuickLooks (Version: 1.3.0)
Malwarebytes Anti-Malware version 1.61.0.1400 (Version: 1.61.0.1400)
Medal of Honor™ Multiplayer
Medal of Honor™ Single Player
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Live Add-in 1.5 (Version: 2.0.4024.1)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook Connector (Version: 14.0.5118.5000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86_x64 (Version: 1.00.0000)
Mirror's Edge
Mozilla Firefox 23.0.1 (x86 en-US) (Version: 23.0.1)
Mozilla Maintenance Service (Version: 23.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 and SOAP Toolkit 3.0 (Version: 1.0.0.0)
MyPaint 0.9.1 (Version: 0.9.1)
Nero 9 Essentials
Nero BurnRights (Version: 3.4.10.100)
Nero BurnRights Help (Version: 3.4.4.100)
Nero ControlCenter (Version: 9.0.0.1)
Nero CoverDesigner (Version: 4.4.8.100)
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========================= Memory info: ===================================

Percentage of memory in use: 29%
Total physical RAM: 9206.89 MB
Available physical RAM: 6516.14 MB
Total Pagefile: 18411.97 MB
Available Pagefile: 15343.13 MB
Total Virtual: 4095.88 MB
Available Virtual: 3955.43 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:922.87 GB) (Free:365.63 GB) NTFS

========================= Users: ========================================

User accounts for \\MARK-PC

Administrator            Guest                    Mark                     
Matt                     UpdatusUser              

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 



#7 mwoster

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Posted 25 August 2013 - 09:38 PM

Bump, someone please help

#8 killerx525

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Posted 26 August 2013 - 01:58 AM

Hi, i've had a look at the Dell Service Manual and found the beep codes.

 

Beep Code Possible Problem

One          Possible motherboard failure — BIOS ROM checksum failure
Two          No RAM detected
                 NOTE: If you installed or replaced the memory module, ensure 
                 that the memory module is seated properly.
Three      Possible motherboard failure — Chipset error
Four        RAM read/write failure
Five         Real Time Clock failure
Six           Video card or chip failure
Seven     Processor failure

 

ftp://ftp.dell.com/Manuals/all-products/esuprt_desktop/esuprt_alienware_dsk/alienware-aurora-alx_User%27s%20Guide_en-us.pdf

pg.51

 

The closest beep code is the first one which is motherboard failure but do note that these beep codes generally apply to systems that do not POST during start-up.


>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#9 mwoster

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Posted 26 August 2013 - 07:59 AM

Thanks, I found those beep codes as well, but I thought they only applied to the POST process during startup, do the beep codes retain the same meaning when they occur during computer usage? And if it is a potential motherboard failure then my 2 questions would be this: 1) why does it only happen when I'm playing a game such as battlefield, and 2) does that mean the only fix is to replace the motherboard if that is the problem?

#10 dc3

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Posted 26 August 2013 - 10:39 AM

I apologize for not getting back to you sooner, but I hadn't receive any notice of any additional posts in this topic until you added the bump.

 

Please download and run SeaTools diagnostic tool.

 

1) Please download the Memtest86 Pre-Compiled Bootable ISO file.
 
2) Unzip the downloaded memtest86 file.  You will need a program like 7-Zip to unzip this file.
 
3) Inside, you will find the memtest86 file.
 
4) Please download and install ImageBurn.
 
5) Insert blank CD into your CD drive.
 
6) Open ImgBurn, and click on Write image file to disc.
 
ImgBurn1_zps715cb1c2.png
 
7) Click on the Browse for a file... icon:
 
ImgBurn2_zpsaea72ba9.png
 
8) Locate the memtest86 file, and click on the Open button.
 
9) Click on the blue arrow to start burning bootable memtest86 CD.
 
imageburn11_zpse44f577b.png
 
10) Once the CD is created, boot from it, and memtest will automatically start to run.  
 
Please note:  It may be neccessary to change the boot order in the BIOS so the CD/DVD-ROM is the first device in the boot order and the hdd second.
 
Each pass consists of 8 tests, it is suggested that you run at least 7 passes, this will take several hours, you may find it simpler to let it run overnight.  The longer you run the passes the more comprehensive the results will be.
 
If you are running multiple modules and have a failure, remove all but one module and test it separately, continue this with each module till you find the one that failed.  
 
When you discern that a module is good, use it to test each slot to be sure there isn't a problem with one of them.
 
When the test is complete a display similar to the one below will appear.  Note the locations of the Pass and Errors, any Error is indicative of a failed module.
 
memtest1_zps7be717f5.png

Edited by dc3, 26 August 2013 - 10:41 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 mwoster

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Posted 03 September 2013 - 10:54 AM

Thank you for your help,

 

I ran memtest like you said, and the results of the memtest came back with 7 passes

 

As for the seatools diagnostic tool, It says test unavailable for all but the short and long generic tests, I ran a short generic test and it passed.

 

So I guess my question now is how can I turn off the beep code, because I see no errors in any of my readouts or anything at all that would indicate a failure or a problem, making it very hard to diagnose what exactly is going wrong.



#12 mwoster

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Posted 03 September 2013 - 10:56 AM

20z742e.png



#13 mwoster

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Posted 08 September 2013 - 02:58 PM

Bump, still no fix

#14 mwoster

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Posted 12 September 2013 - 11:46 AM

Bump

#15 dc3

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Posted 12 September 2013 - 11:56 AM

Try uninstalling you Nvidia drivers and reinstalling them.  One of the errors in the MiniToolBox log list a problem with the Nvidia Streamer service.

 

Windows has a native driver for the graphics, so you will still be able to see the screen once the drivers are uninstalled.  If you have ever booted into Safe Mode and noticed poor quality of the graphics, this is because it is running on the native driver.

 

Download the drivers from the Nvidia website, but don't install them until after you have uninstalled the old drivers first.

 

When you uninstall the drivers uninstall the graphics driver last, otherwise this can cause problems later.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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