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Mandiant


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2 replies to this topic

#1 rpp522

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Posted 22 August 2013 - 11:20 AM

Windows won't finish loading. Get white screen and then MANDIANT screen claiming that the government has locked my computer. Sennd $300 to get computer unlocked. Was able to clear once using safe mode but can't do it again. How can I clear this problem



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#2 nasdaq

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Posted 27 August 2013 - 10:17 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

You will find a tutorial on how to remove this infection here.
http://www.bleepingcomputer.com/virus-removal/remove-mandiant-usa-cyber-security-ransomware

Follow the instructions carefully.

Hope that helps.
===

When completed lease download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.

1: DDS.scr (Not recommended if you use Chrome to download this .scr file. Use the other options.)
2: DDS.pif
3: DDS.COM

Double click on the DDS icon, allow it to run.
A small box will open, with an explanation about the tool. No input is needed, the scan is running.
Notepad will open with the results.
Follow the instructions that pop up for posting the results.[/list]Please note: You may have to disable any script protection running if the scan fails to run.

dds_scr.gif

Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.

Let me know what problem persists.

#3 nasdaq

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Posted 02 September 2013 - 08:03 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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