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"The file contained a virus and was deleted" as well as many other issues!


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20 replies to this topic

#1 beckyleesley

beckyleesley

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Posted 22 August 2013 - 08:52 AM

I have a windows 7 laptop which I believe contains a virus and had multiple problems.

 

At the start of the problems I had AVG free internet security but I was receiving messages on my computer which said it was AVG that was the threat to the computer and I foolishly uninstalled it from my laptop. After that I started receiving a message saying my recycle bin was corrupted but when I tried to empty it, it appeared empty already and would not let me alter it.

 

I attempted to reinstall my internet security but internet explorer would not let me download anything whatsoever. It came up with an error message saying “file contained a virus and was deleted”.

 

After following instructions on many different forums and websites in an attempt to remove the problem, I finally managed to install Google chrome which allowed me to re-download AVG.  I used the link below which successfully removed the problem with the recycle bin.

 

http://malwaretips.com/blogs/file-contained-a-virus-and-was-deleted-removal/

 

Although I am now able to download in chrome I am still very wary of entering any personal details on my laptop as I know there is still an issue within my laptop somewhere. I would be happy to just uninstall internet explorer but I am unsure if this would actually solve the issue.

 

Since using chrome however, I now have another issue... I am unsure whether it is related but on some websites I am getting a pop up which says “Dear (website I am on) visitor, You have been personally selected for today’s annual anonymous survey on...”  etc. I have my pop up blocker switched on and have not received any other different types of pop-ups other than this.

 

I am happy to provide any more details about my laptop if that would help. I am always careful about the websites I use and what I download to try and avoid these issues so I really have no idea!

 

I would greatly appreciate any help at all! This virus is driving me crazy!

 



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 23 August 2013 - 03:05 AM





Hello beckyleesley

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I would like you to run this program for me.

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 beckyleesley

beckyleesley
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Posted 25 August 2013 - 07:30 AM

Thank you very much for your response!
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 25-08-2013
Ran by User (administrator) on 25-08-2013 13:18:43
Running from C:\Users\User\Downloads
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(AVG Technologies CZ, s.r.o.) C:\PROGRA~2\AVG\AVG2013\avgrsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Valve Corporation) C:\Program Files (x86)\Steam\Steam.exe
(Intel Corporation) C:\Windows\system32\igfxsrvc.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
(Sun Microsystems, Inc.) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgui.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgemca.exe
(Valve Corporation) C:\Program Files (x86)\Common Files\Steam\SteamService.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgmfapx.exe
(Microsoft Corporation) C:\Windows\system32\msfeedssync.exe
(Microsoft Corporation) C:\Windows\System32\sdclt.exe
(Microsoft Corporation) C:\Windows\System32\wsqmcons.exe
(Sun Microsystems, Inc.) C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
==================== Registry (Whitelisted) ==================
 
HKCU\...\Run: [Steam] - C:\Program Files (x86)\Steam\Steam.exe [1807272 2013-07-26] (Valve Corporation)
HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [937920 2011-06-06] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [SunJavaUpdateSched] - C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [254696 2011-06-09] (Sun Microsystems, Inc.)
HKLM-x32\...\Run: [APSDaemon] - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-01-28] (Apple Inc.)
HKLM-x32\...\Run: [iTunesHelper] - C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2013-02-20] (Apple Inc.)
HKLM-x32\...\Run: [AVG_UI] - C:\Program Files (x86)\AVG\AVG2013\avgui.exe [4411440 2013-07-01] (AVG Technologies CZ, s.r.o.)
 
==================== Internet (Whitelisted) ====================
 
HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
StartMenuInternet: IEXPLORE.EXE - C:\Program Files (x86)\Internet Explorer\iexplore.exe
SearchScopes: HKLM - DefaultScope value is missing.
SearchScopes: HKCU - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&r=454
SearchScopes: HKCU - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&r=454
BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
BHO-x32: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
Toolbar: HKCU - No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} -  No File
Handler-x32: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL (Skype Technologies)
Winsock: Catalog5 01 %SystemRoot%\System32\mswsock.dll [232448] (Microsoft Corporation) ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
Winsock: Catalog5-x64 01 %SystemRoot%\System32\mswsock.dll [326144] (Microsoft Corporation) ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
Tcpip\Parameters: [DhcpNameServer] 192.168.0.1
 
Chrome: 
=======
CHR HomePage: hxxp://www.google.co.uk/
CHR RestoreOnStartup:       "urls_to_restore_on_startup": null
CHR DefaultSearchURL: (Google) - {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google:omniboxStartMarginParameter}ie={inputEncoding}
CHR DefaultSuggestURL: (Google) - {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&q={searchTerms}&{google:cursorPosition}{google:zeroPrefixUrl}sugkey={google:suggestAPIKeyParameter}
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.57\PepperFlash\pepflashplayer.dll ()
CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.57\ppGoogleNaClPluginChrome.dll ()
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.57\pdf.dll ()
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll (Adobe Systems Inc.)
CHR Plugin: (Java Deployment Toolkit 6.0.290.11) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll (Sun Microsystems, Inc.)
CHR Plugin: (Java™ Platform SE 6 U29) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll No File
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrl.dll No File
CHR Extension: (YouTube) - C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0
CHR Extension: (Google Search) - C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0
CHR Extension: () - C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\gpdgdlcjhlbaphcjmagicjhhgfnkiihp\1.0.0_0
CHR Extension: (Google Wallet Service) - C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.4.9_0
CHR Extension: (Gmail) - C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1
 
==================== Services (Whitelisted) =================
 
R2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [4939312 2013-07-04] (AVG Technologies CZ, s.r.o.)
R2 avgwd; C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [283136 2013-07-23] (AVG Technologies CZ, s.r.o.)
S2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] ()
 
==================== Drivers (Whitelisted) ====================
 
R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdrivera.sys [246072 2013-07-20] (AVG Technologies CZ, s.r.o.)
R0 AVGIDSHA; C:\Windows\System32\DRIVERS\avgidsha.sys [71480 2013-07-20] (AVG Technologies CZ, s.r.o.)
R1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [206648 2013-07-20] (AVG Technologies CZ, s.r.o.)
R0 Avgloga; C:\Windows\System32\DRIVERS\avgloga.sys [311608 2013-07-20] (AVG Technologies CZ, s.r.o.)
R0 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [116536 2013-07-01] (AVG Technologies CZ, s.r.o.)
R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [45880 2013-07-10] (AVG Technologies CZ, s.r.o.)
R1 Avgtdia; C:\Windows\System32\DRIVERS\avgtdia.sys [240952 2013-03-21] (AVG Technologies CZ, s.r.o.)
S3 RimUsb; C:\Windows\System32\Drivers\RimUsb_AMD64.sys [28416 2008-04-16] (Research In Motion Limited)
S3 catchme; \??\C:\ComboFix\catchme.sys [x]
 
==================== NetSvcs (Whitelisted) ===================
 
 
==================== One Month Created Files and Folders ========
 
2013-08-25 13:05 - 2013-08-25 13:05 - 01576506 _____ (Farbar) C:\Users\User\Downloads\FRST64.exe
2013-08-25 13:02 - 2013-08-25 13:03 - 01070459 _____ (Farbar) C:\Users\User\Downloads\FRST.exe
2013-08-14 15:26 - 2013-07-26 06:12 - 00526336 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2013-08-14 15:26 - 2013-07-26 04:35 - 02706432 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2013-08-14 15:26 - 2013-07-26 04:12 - 00391168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2013-08-14 15:26 - 2013-07-26 03:49 - 02706432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2013-08-14 15:25 - 2013-07-26 06:13 - 02241024 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2013-08-14 15:25 - 2013-07-26 06:13 - 01365504 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2013-08-14 15:25 - 2013-07-26 06:13 - 00051712 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2013-08-14 15:25 - 2013-07-26 06:12 - 19239424 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2013-08-14 15:25 - 2013-07-26 06:12 - 15405056 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2013-08-14 15:25 - 2013-07-26 06:12 - 03958784 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2013-08-14 15:25 - 2013-07-26 06:12 - 02647040 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2013-08-14 15:25 - 2013-07-26 06:12 - 00855552 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2013-08-14 15:25 - 2013-07-26 06:12 - 00603136 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2013-08-14 15:25 - 2013-07-26 06:12 - 00136704 _____ (Microsoft Corporation) C:\Windows\system32\iesysprep.dll
2013-08-14 15:25 - 2013-07-26 06:12 - 00067072 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2013-08-14 15:25 - 2013-07-26 06:12 - 00053760 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2013-08-14 15:25 - 2013-07-26 06:12 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2013-08-14 15:25 - 2013-07-26 04:13 - 01767936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2013-08-14 15:25 - 2013-07-26 04:13 - 01141248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2013-08-14 15:25 - 2013-07-26 04:12 - 14329344 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2013-08-14 15:25 - 2013-07-26 04:12 - 02877440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2013-08-14 15:25 - 2013-07-26 04:12 - 02048512 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2013-08-14 15:25 - 2013-07-26 04:12 - 00690688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2013-08-14 15:25 - 2013-07-26 04:12 - 00493056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2013-08-14 15:25 - 2013-07-26 04:12 - 00109056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesysprep.dll
2013-08-14 15:25 - 2013-07-26 04:12 - 00061440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2013-08-14 15:25 - 2013-07-26 04:12 - 00039936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2013-08-14 15:25 - 2013-07-26 04:11 - 13761024 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2013-08-14 15:25 - 2013-07-26 04:11 - 00033280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2013-08-14 15:25 - 2013-07-26 03:39 - 00089600 _____ (Microsoft Corporation) C:\Windows\system32\RegisterIEPKEYs.exe
2013-08-14 15:25 - 2013-07-26 02:59 - 00071680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\RegisterIEPKEYs.exe
2013-08-14 15:02 - 2013-08-14 15:02 - 00000000 ____D C:\Windows\system32\MRT
2013-08-14 12:42 - 2013-07-09 06:52 - 00224256 _____ (Microsoft Corporation) C:\Windows\system32\wintrust.dll
2013-08-14 12:42 - 2013-07-09 06:46 - 01472512 _____ (Microsoft Corporation) C:\Windows\system32\crypt32.dll
2013-08-14 12:42 - 2013-07-09 06:46 - 00184320 _____ (Microsoft Corporation) C:\Windows\system32\cryptsvc.dll
2013-08-14 12:42 - 2013-07-09 06:46 - 00139776 _____ (Microsoft Corporation) C:\Windows\system32\cryptnet.dll
2013-08-14 12:42 - 2013-07-09 05:52 - 00175104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wintrust.dll
2013-08-14 12:42 - 2013-07-09 05:46 - 01166848 _____ (Microsoft Corporation) C:\Windows\SysWOW64\crypt32.dll
2013-08-14 12:42 - 2013-07-09 05:46 - 00140288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptsvc.dll
2013-08-14 12:42 - 2013-07-09 05:46 - 00103936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptnet.dll
2013-08-14 12:37 - 2013-07-19 02:58 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll
2013-08-14 12:37 - 2013-07-19 02:41 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tzres.dll
2013-08-14 12:35 - 2013-07-25 10:25 - 01888768 _____ (Microsoft Corporation) C:\Windows\system32\WMVDECOD.DLL
2013-08-14 12:35 - 2013-07-25 09:57 - 01620992 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WMVDECOD.DLL
2013-08-14 12:35 - 2013-07-09 07:03 - 05550528 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2013-08-14 12:35 - 2013-07-09 06:54 - 01732032 _____ (Microsoft Corporation) C:\Windows\system32\ntdll.dll
2013-08-14 12:35 - 2013-07-09 06:53 - 00243712 _____ (Microsoft Corporation) C:\Windows\system32\wow64.dll
2013-08-14 12:35 - 2013-07-09 06:51 - 01217024 _____ (Microsoft Corporation) C:\Windows\system32\rpcrt4.dll
2013-08-14 12:35 - 2013-07-09 06:03 - 03968960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntkrnlpa.exe
2013-08-14 12:35 - 2013-07-09 06:03 - 03913664 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntoskrnl.exe
2013-08-14 12:35 - 2013-07-09 05:53 - 01292192 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntdll.dll
2013-08-14 12:35 - 2013-07-09 05:52 - 00663552 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rpcrt4.dll
2013-08-14 12:35 - 2013-07-09 05:52 - 00005120 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wow32.dll
2013-08-14 12:35 - 2013-07-09 03:49 - 00025600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\setup16.exe
2013-08-14 12:35 - 2013-07-09 03:49 - 00014336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntvdm64.dll
2013-08-14 12:35 - 2013-07-09 03:49 - 00007680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\instnm.exe
2013-08-14 12:35 - 2013-07-09 03:49 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\user.exe
2013-08-14 12:34 - 2013-06-15 05:32 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tssecsrv.sys
2013-08-14 12:29 - 2013-07-06 07:03 - 01910208 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tcpip.sys
2013-08-03 15:55 - 2013-08-03 15:55 - 00208944 _____ (Jottix) C:\Users\User\Downloads\video-media-download_setup (1).exe
2013-08-03 14:54 - 2013-08-03 14:55 - 00208944 _____ (Jottix) C:\Users\User\Downloads\video-media-download_setup.exe
2013-07-30 20:02 - 2013-07-30 20:02 - 00000000 ____D C:\Users\User\AppData\Roaming\AVG2013
2013-07-30 20:00 - 2013-07-30 20:00 - 00000965 _____ C:\Users\Public\Desktop\AVG 2013.lnk
2013-07-30 19:49 - 2013-07-30 19:49 - 04463512 _____ (AVG Technologies) C:\Users\User\Downloads\avg_free_stb_all_2013_3349_cnet (1).exe
2013-07-30 19:47 - 2013-07-30 19:47 - 04463512 _____ (AVG Technologies) C:\Users\User\Downloads\avg_free_stb_all_2013_3349_cnet.exe
2013-07-30 19:43 - 2013-07-30 19:43 - 04491784 _____ (AVG Technologies) C:\Users\User\Downloads\avg_isct_stb_all_2013_3392.exe
2013-07-30 19:20 - 2013-07-30 19:21 - 00003426 _____ C:\AdwCleaner[S1].txt
2013-07-30 19:19 - 2013-07-30 19:20 - 00003448 _____ C:\AdwCleaner[R1].txt
2013-07-30 19:19 - 2013-07-30 19:19 - 00666633 _____ C:\Users\User\Downloads\adwcleaner.exe
2013-07-30 19:12 - 2013-07-30 19:12 - 04009167 _____ C:\Users\User\Downloads\ServicesRepair.exe
2013-07-30 19:12 - 2013-07-30 19:12 - 00000000 ____D C:\Users\Public\Desktop\CC Support
2013-07-30 19:04 - 2013-07-30 19:04 - 00000000 ____D C:\Program Files\HitmanPro
2013-07-30 19:03 - 2013-07-30 19:12 - 00000000 ____D C:\ProgramData\HitmanPro
2013-07-30 19:02 - 2013-07-30 19:02 - 09171472 _____ (SurfRight B.V.) C:\Users\User\Downloads\HitmanPro.exe
2013-07-30 18:52 - 2013-07-30 18:52 - 10285040 _____ (Malwarebytes Corporation                                    ) C:\Users\User\Downloads\mbam-setup-1.75.0.1300.exe
2013-07-30 18:50 - 2013-07-30 18:50 - 00003027 _____ C:\Users\User\Desktop\RKreport[0]_D_07302013_184957.txt
2013-07-30 18:49 - 2013-07-30 18:49 - 00003500 _____ C:\Users\User\Desktop\RKreport[0]_S_07302013_184908.txt
2013-07-30 18:46 - 2013-07-30 18:51 - 00000000 ____D C:\Users\User\Desktop\RK_Quarantine
2013-07-30 18:45 - 2013-07-30 18:46 - 00916992 _____ C:\Users\User\Downloads\RogueKiller.exe
2013-07-30 18:15 - 2013-07-30 18:15 - 00018089 _____ C:\ComboFix.txt
2013-07-30 17:48 - 2011-06-26 07:45 - 00256000 _____ C:\Windows\PEV.exe
2013-07-30 17:48 - 2010-11-07 18:20 - 00208896 _____ C:\Windows\MBR.exe
2013-07-30 17:48 - 2009-04-20 05:56 - 00060416 _____ (NirSoft) C:\Windows\NIRCMD.exe
2013-07-30 17:48 - 2000-08-31 01:00 - 00518144 _____ (SteelWerX) C:\Windows\SWREG.exe
2013-07-30 17:48 - 2000-08-31 01:00 - 00406528 _____ (SteelWerX) C:\Windows\SWSC.exe
2013-07-30 17:48 - 2000-08-31 01:00 - 00098816 _____ C:\Windows\sed.exe
2013-07-30 17:48 - 2000-08-31 01:00 - 00080412 _____ C:\Windows\grep.exe
2013-07-30 17:48 - 2000-08-31 01:00 - 00068096 _____ C:\Windows\zip.exe
2013-07-30 17:46 - 2013-07-30 18:15 - 00000000 ____D C:\Qoobox
2013-07-30 17:45 - 2013-07-30 18:12 - 00000000 ____D C:\Windows\erdnt
2013-07-30 17:44 - 2013-07-30 17:45 - 05095806 ____R (Swearware) C:\Users\User\Downloads\ComboFix.exe
2013-07-30 17:42 - 2013-08-21 11:06 - 00002183 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2013-07-30 17:39 - 2013-08-25 12:53 - 00000890 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2013-07-30 17:39 - 2013-08-22 14:44 - 00000894 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2013-07-30 17:39 - 2013-07-30 17:39 - 00003890 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2013-07-30 17:39 - 2013-07-30 17:39 - 00003638 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2013-07-30 17:36 - 2013-07-30 17:39 - 00000000 ____D C:\Users\User\AppData\Local\Deployment
2013-07-30 17:36 - 2013-07-30 17:36 - 00000000 ____D C:\Users\User\AppData\Local\Apps\2.0
2013-07-28 15:37 - 2013-07-28 15:38 - 00005352 _____ C:\Users\User\Desktop\Rkill.txt
 
==================== One Month Modified Files and Folders =======
 
2013-08-25 13:26 - 2013-07-18 11:38 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2013-08-25 13:21 - 2013-05-13 13:01 - 00000000 ____D C:\ProgramData\MFAData
2013-08-25 13:12 - 2013-08-25 13:12 - 00000000 ____D C:\FRST
2013-08-25 13:10 - 2009-07-14 05:45 - 00021472 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2013-08-25 13:10 - 2009-07-14 05:45 - 00021472 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2013-08-25 13:05 - 2013-08-25 13:05 - 01576506 _____ (Farbar) C:\Users\User\Downloads\FRST64.exe
2013-08-25 13:03 - 2013-08-25 13:02 - 01070459 _____ (Farbar) C:\Users\User\Downloads\FRST.exe
2013-08-25 12:54 - 2011-11-06 12:25 - 00000000 ____D C:\Program Files (x86)\Steam
2013-08-25 12:53 - 2013-07-30 17:39 - 00000890 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2013-08-25 12:52 - 2013-06-10 22:49 - 00006578 _____ C:\Windows\setupact.log
2013-08-25 12:52 - 2009-07-14 06:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2013-08-22 16:38 - 2011-09-27 15:52 - 02096143 _____ C:\Windows\WindowsUpdate.log
2013-08-22 14:44 - 2013-07-30 17:39 - 00000894 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2013-08-21 11:06 - 2013-07-30 17:42 - 00002183 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2013-08-20 18:53 - 2013-01-02 18:18 - 00003918 _____ C:\Windows\System32\Tasks\User_Feed_Synchronization-{28071D95-C8B5-4547-BF6C-3A200B30C1C7}
2013-08-15 22:35 - 2009-07-14 04:20 - 00000000 ____D C:\Windows\system32\NDF
2013-08-15 22:09 - 2009-07-14 04:20 - 00000000 ____D C:\Windows\rescache
2013-08-14 15:24 - 2011-09-28 12:59 - 00000000 ____D C:\ProgramData\Microsoft Help
2013-08-14 15:16 - 2009-07-14 06:13 - 00729392 _____ C:\Windows\system32\PerfStringBackup.INI
2013-08-14 15:10 - 2013-08-14 15:02 - 00000000 ____D C:\Windows\system32\MRT
2013-08-14 15:02 - 2011-09-27 16:28 - 78161360 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2013-08-14 13:25 - 2012-01-06 01:24 - 00000000 ____D C:\Users\User\AppData\Roaming\Skype
2013-08-03 15:55 - 2013-08-03 15:55 - 00208944 _____ (Jottix) C:\Users\User\Downloads\video-media-download_setup (1).exe
2013-08-03 14:55 - 2013-08-03 14:54 - 00208944 _____ (Jottix) C:\Users\User\Downloads\video-media-download_setup.exe
2013-07-30 20:05 - 2013-07-18 11:23 - 00000000 ____D C:\Users\User\AppData\Local\Avg2013
2013-07-30 20:02 - 2013-07-30 20:02 - 00000000 ____D C:\Users\User\AppData\Roaming\AVG2013
2013-07-30 20:01 - 2013-05-13 20:08 - 00003230 _____ C:\Windows\System32\Tasks\SidebarExecute
2013-07-30 20:01 - 2013-05-13 20:02 - 00000000 ____D C:\ProgramData\AVG2013
2013-07-30 20:00 - 2013-07-30 20:00 - 00000965 _____ C:\Users\Public\Desktop\AVG 2013.lnk
2013-07-30 19:59 - 2013-05-13 20:02 - 00000000 ___HD C:\$AVG
2013-07-30 19:49 - 2013-07-30 19:49 - 04463512 _____ (AVG Technologies) C:\Users\User\Downloads\avg_free_stb_all_2013_3349_cnet (1).exe
2013-07-30 19:47 - 2013-07-30 19:47 - 04463512 _____ (AVG Technologies) C:\Users\User\Downloads\avg_free_stb_all_2013_3349_cnet.exe
2013-07-30 19:43 - 2013-07-30 19:43 - 04491784 _____ (AVG Technologies) C:\Users\User\Downloads\avg_isct_stb_all_2013_3392.exe
2013-07-30 19:21 - 2013-07-30 19:20 - 00003426 _____ C:\AdwCleaner[S1].txt
2013-07-30 19:20 - 2013-07-30 19:19 - 00003448 _____ C:\AdwCleaner[R1].txt
2013-07-30 19:19 - 2013-07-30 19:19 - 00666633 _____ C:\Users\User\Downloads\adwcleaner.exe
2013-07-30 19:12 - 2013-07-30 19:12 - 04009167 _____ C:\Users\User\Downloads\ServicesRepair.exe
2013-07-30 19:12 - 2013-07-30 19:12 - 00000000 ____D C:\Users\Public\Desktop\CC Support
2013-07-30 19:12 - 2013-07-30 19:03 - 00000000 ____D C:\ProgramData\HitmanPro
2013-07-30 19:04 - 2013-07-30 19:04 - 00000000 ____D C:\Program Files\HitmanPro
2013-07-30 19:02 - 2013-07-30 19:02 - 09171472 _____ (SurfRight B.V.) C:\Users\User\Downloads\HitmanPro.exe
2013-07-30 18:52 - 2013-07-30 18:52 - 10285040 _____ (Malwarebytes Corporation                                    ) C:\Users\User\Downloads\mbam-setup-1.75.0.1300.exe
2013-07-30 18:51 - 2013-07-30 18:46 - 00000000 ____D C:\Users\User\Desktop\RK_Quarantine
2013-07-30 18:50 - 2013-07-30 18:50 - 00003027 _____ C:\Users\User\Desktop\RKreport[0]_D_07302013_184957.txt
2013-07-30 18:49 - 2013-07-30 18:49 - 00003500 _____ C:\Users\User\Desktop\RKreport[0]_S_07302013_184908.txt
2013-07-30 18:46 - 2013-07-30 18:45 - 00916992 _____ C:\Users\User\Downloads\RogueKiller.exe
2013-07-30 18:15 - 2013-07-30 18:15 - 00018089 _____ C:\ComboFix.txt
2013-07-30 18:15 - 2013-07-30 17:46 - 00000000 ____D C:\Qoobox
2013-07-30 18:15 - 2009-07-14 04:20 - 00000000 __RHD C:\Users\Default
2013-07-30 18:12 - 2013-07-30 17:45 - 00000000 ____D C:\Windows\erdnt
2013-07-30 18:09 - 2009-07-14 03:34 - 00000215 _____ C:\Windows\system.ini
2013-07-30 18:08 - 2013-07-07 22:15 - 00008214 _____ C:\Windows\PFRO.log
2013-07-30 17:46 - 2009-07-14 06:08 - 00032620 _____ C:\Windows\Tasks\SCHEDLGU.TXT
2013-07-30 17:45 - 2013-07-30 17:44 - 05095806 ____R (Swearware) C:\Users\User\Downloads\ComboFix.exe
2013-07-30 17:40 - 2012-03-04 11:55 - 00000000 ____D C:\Program Files (x86)\Google
2013-07-30 17:39 - 2013-07-30 17:39 - 00003890 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2013-07-30 17:39 - 2013-07-30 17:39 - 00003638 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2013-07-30 17:39 - 2013-07-30 17:36 - 00000000 ____D C:\Users\User\AppData\Local\Deployment
2013-07-30 17:36 - 2013-07-30 17:36 - 00000000 ____D C:\Users\User\AppData\Local\Apps\2.0
2013-07-28 15:38 - 2013-07-28 15:37 - 00005352 _____ C:\Users\User\Desktop\Rkill.txt
2013-07-26 06:13 - 2013-08-14 15:25 - 02241024 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2013-07-26 06:13 - 2013-08-14 15:25 - 01365504 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2013-07-26 06:13 - 2013-08-14 15:25 - 00051712 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2013-07-26 06:12 - 2013-08-14 15:26 - 00526336 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2013-07-26 06:12 - 2013-08-14 15:25 - 19239424 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2013-07-26 06:12 - 2013-08-14 15:25 - 15405056 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2013-07-26 06:12 - 2013-08-14 15:25 - 03958784 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2013-07-26 06:12 - 2013-08-14 15:25 - 02647040 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2013-07-26 06:12 - 2013-08-14 15:25 - 00855552 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2013-07-26 06:12 - 2013-08-14 15:25 - 00603136 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2013-07-26 06:12 - 2013-08-14 15:25 - 00136704 _____ (Microsoft Corporation) C:\Windows\system32\iesysprep.dll
2013-07-26 06:12 - 2013-08-14 15:25 - 00067072 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2013-07-26 06:12 - 2013-08-14 15:25 - 00053760 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2013-07-26 06:12 - 2013-08-14 15:25 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2013-07-26 04:35 - 2013-08-14 15:26 - 02706432 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2013-07-26 04:13 - 2013-08-14 15:25 - 01767936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2013-07-26 04:13 - 2013-08-14 15:25 - 01141248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2013-07-26 04:12 - 2013-08-14 15:26 - 00391168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2013-07-26 04:12 - 2013-08-14 15:25 - 14329344 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2013-07-26 04:12 - 2013-08-14 15:25 - 02877440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2013-07-26 04:12 - 2013-08-14 15:25 - 02048512 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2013-07-26 04:12 - 2013-08-14 15:25 - 00690688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2013-07-26 04:12 - 2013-08-14 15:25 - 00493056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2013-07-26 04:12 - 2013-08-14 15:25 - 00109056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesysprep.dll
2013-07-26 04:12 - 2013-08-14 15:25 - 00061440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2013-07-26 04:12 - 2013-08-14 15:25 - 00039936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2013-07-26 04:11 - 2013-08-14 15:25 - 13761024 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2013-07-26 04:11 - 2013-08-14 15:25 - 00033280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2013-07-26 03:49 - 2013-08-14 15:26 - 02706432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2013-07-26 03:39 - 2013-08-14 15:25 - 00089600 _____ (Microsoft Corporation) C:\Windows\system32\RegisterIEPKEYs.exe
2013-07-26 02:59 - 2013-08-14 15:25 - 00071680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\RegisterIEPKEYs.exe
 
==================== Bamital & volsnap Check =================
 
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
C:\Program Files\Windows Defender\mpsvc.dll => ATTENTION: ZeroAccess. Use DeleteJunctionsIndirectory: C:\Program Files\Windows Defender
 
 
LastRegBack: 2013-08-15 22:02
 
==================== End Of Log ============================

 

 
 
==================== Faulty Device Manager Devices =============
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (08/25/2013 00:54:09 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/22/2013 04:21:40 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/22/2013 02:08:37 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/22/2013 01:58:28 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/21/2013 10:29:33 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/21/2013 00:09:45 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 90080108
 
Error: (08/20/2013 11:12:24 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 90080108
 
Error: (08/20/2013 07:18:34 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
Error: (08/20/2013 06:31:04 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/19/2013 09:05:22 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (08/25/2013 00:55:57 PM) (Source: Service Control Manager) (User: )
Description: The WinDefend service terminated with the following error: 
%%5
 
Error: (08/25/2013 00:53:49 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (08/22/2013 04:38:28 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (08/22/2013 04:23:23 PM) (Source: Service Control Manager) (User: )
Description: The WinDefend service terminated with the following error: 
%%5
 
Error: (08/22/2013 04:21:16 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (08/22/2013 03:19:03 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (08/22/2013 02:11:11 PM) (Source: Service Control Manager) (User: )
Description: The WinDefend service terminated with the following error: 
%%5
 
Error: (08/22/2013 02:08:14 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (08/22/2013 02:05:29 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (08/22/2013 02:03:45 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2013-07-30 18:05:49.680
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-07-30 18:05:49.540
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
==================== Memory info =========================== 
 
Percentage of memory in use: 72%
Total physical RAM: 1014.43 MB
Available physical RAM: 277.63 MB
Total Pagefile: 2214.43 MB
Available Pagefile: 738.23 MB
Total Virtual: 8192 MB
Available Virtual: 8191.82 MB
 
==================== Drives ================================
 
Drive c: () (Fixed) (Total:74.43 GB) (Free:24.06 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 75 GB) (Disk ID: 41FE23CD)
Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=74 GB) - (Type=07 NTFS)
 
==================== End Of Log ============================


#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 25 August 2013 - 01:11 PM


Hello beckyleesley



I need you to download this script I have made for you --> XXX

It needs to be saved Next to the "Farbar Recovery Scan Tool" (FRST) program (If asked to overwrite existing one please allow)

Run FRST again but this time press the Fix button just once and wait.


When finished, it will make a log (fixlog.txt) next to FRST. Please copy and paste the content of this file to your reply.


NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 beckyleesley

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Posted 25 August 2013 - 03:18 PM

Thanks again for your response. 

 

I am not sure if this is me being silly but I can't find the link to the script in your reply! Apologies...



#6 gringo_pr

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Posted 25 August 2013 - 06:17 PM

Hello


Very sorry about that

It is here this time I promise --> Attached File  fixlist.txt   552bytes   5 downloads <-- See I told you



Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 gringo_pr

gringo_pr

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Posted 28 August 2013 - 12:53 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 beckyleesley

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Posted 28 August 2013 - 05:33 AM

Yes I am still using your help. I have been unable to access my laptop for the last few days but I will get back to you later today.. thanks.

#9 beckyleesley

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Posted 28 August 2013 - 08:50 AM

I completed the instructions above and I have pasted the log.. Thanks!

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 28-08-2013
Ran by User at 2013-08-28 14:48:02 Run:1
Running from C:\Users\User\Downloads
Boot Mode: Normal
==============================================
 
Content of fixlist:
*****************
Winsock: Catalog5 01 %SystemRoot%\System32\mswsock.dll [232448] (Microsoft Corporation) ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
Winsock: Catalog5-x64 01 %SystemRoot%\System32\mswsock.dll [326144] (Microsoft Corporation) ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
DeleteJunctionsInDirectory: C:\Program Files\Windows Defender
DeleteJunctionsInDirectory: C:\Program Files\Microsoft Security Client
DeleteJunctionsIndirectory: C:\Windows\system64
cmd: Dir /b /a:l "C:\Program Files" /s
 
 
*****************
 
Winsock: Catalog5 entry 000000000001\\LibraryPath  was set successfully to %SystemRoot%\system32\NLAapi.dll
Winsock: Catalog5-x64 entry 000000000001\\LibraryPath  was set successfully to %SystemRoot%\system32\NLAapi.dll
"C:\Program Files\Windows Defender" => Deleting reparse point and unlocking started.
"C:\Program Files\Windows Defender\en-US" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpAsDesc.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpClient.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpCmdRun.exe" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpCommu.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpEvMsg.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpOAV.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpRTP.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MpSvc.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MSASCui.exe" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MsMpCom.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MsMpLics.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender\MsMpRes.dll" => Deleting reparse point and unlocking done.
"C:\Program Files\Windows Defender" => Deleting reparse point and unlocking completed.
"C:\Program Files\Microsoft Security Client" => Not Found
"C:\Windows\system64" => Not Found
 
=========  Dir /b /a:l "C:\Program Files" /s =========
 
File Not Found
 
========= End of CMD: =========
 
 
==== End of Fixlog ====


#10 gringo_pr

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Posted 28 August 2013 - 08:42 PM



Hello beckyleesley

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 beckyleesley

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Posted 31 August 2013 - 09:47 AM

# AdwCleaner v3.001 - Report created 31/08/2013 at 15:01:35
# Updated 24/08/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : User - USER-PC
# Running from : C:\Users\User\Downloads\AdwCleaner (1).exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Users\User\AppData\Local\Wajam
Folder Deleted : C:\Users\User\AppData\LocalLow\delta
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\DeskSvc
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_windows-live-movie-maker_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_windows-live-movie-maker_RASMANCS
Key Deleted : [x64] HKLM\SOFTWARE\DomaIQ
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16660
 
 
-\\ Google Chrome v29.0.1547.57
 
[ File : C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [1188 octets] - [31/08/2013 14:57:49]
AdwCleaner[S0].txt - [1121 octets] - [31/08/2013 15:01:35]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1181 octets] ##########
 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.5.6 (08.30.2013:1)
OS: Windows 7 Home Premium x64
Ran by User on 31/08/2013 at 15:17:04.42
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Chrome
 
Successfully deleted: [Folder] C:\Users\User\appdata\local\Google\Chrome\User Data\Default\Extensions\gpdgdlcjhlbaphcjmagicjhhgfnkiihp
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 31/08/2013 at 15:33:17.53
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

 

Thank you for your support!

The adcleaner didn't appear to have any effect on the computer but the junkware tool appears to have removed the pop up that I keep getting. I also tried to download using internet explorer and it actually allowed it! 



#12 gringo_pr

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Posted 31 August 2013 - 12:40 PM


Hello beckyleesley

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#13 beckyleesley

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Posted 04 September 2013 - 02:12 PM

ComboFix 13-09-04.01 - User 04/09/2013  19:18:04.2.1 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.1014.294 [GMT 1:00]
Running from: c:\users\User\Downloads\ComboFix.exe
AV: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-08-04 to 2013-09-04  )))))))))))))))))))))))))))))))
.
.
2013-09-04 18:33 . 2013-09-04 18:33 -------- d-----w- c:\users\Public\AppData\Local\temp
2013-09-04 18:33 . 2013-09-04 18:33 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-08-31 14:53 . 2013-08-31 14:53 -------- d-----w- c:\program files (x86)\Conduit
2013-08-31 14:53 . 2013-08-31 15:14 -------- d-----w- c:\users\User\AppData\Local\Conduit
2013-08-31 14:45 . 2013-08-31 14:52 -------- d-----w- c:\users\User\AppData\Local\VisualBeeExe
2013-08-31 14:44 . 2013-08-31 14:45 -------- d-----w- c:\programdata\VisualBee
2013-08-31 14:44 . 2013-08-31 14:44 -------- d-----w- c:\users\User\AppData\Local\emaze
2013-08-31 14:16 . 2013-08-31 14:16 -------- d-----w- c:\windows\ERUNT
2013-08-31 13:56 . 2013-08-31 14:01 -------- d-----w- C:\AdwCleaner
2013-08-25 12:12 . 2013-08-25 12:12 -------- d-----w- C:\FRST
2013-08-14 14:26 . 2013-07-26 03:35 2706432 ----a-w- c:\windows\system32\mshtml.tlb
2013-08-14 14:26 . 2013-07-26 02:49 2706432 ----a-w- c:\windows\SysWow64\mshtml.tlb
2013-08-14 14:26 . 2013-07-26 05:12 526336 ----a-w- c:\windows\system32\ieui.dll
2013-08-14 14:02 . 2013-08-14 14:10 -------- d-----w- c:\windows\system32\MRT
2013-08-14 11:42 . 2013-07-09 05:46 1472512 ----a-w- c:\windows\system32\crypt32.dll
2013-08-14 11:42 . 2013-07-09 04:46 1166848 ----a-w- c:\windows\SysWow64\crypt32.dll
2013-08-14 11:42 . 2013-07-09 05:52 224256 ----a-w- c:\windows\system32\wintrust.dll
2013-08-14 11:42 . 2013-07-09 04:52 175104 ----a-w- c:\windows\SysWow64\wintrust.dll
2013-08-14 11:42 . 2013-07-09 05:46 184320 ----a-w- c:\windows\system32\cryptsvc.dll
2013-08-14 11:42 . 2013-07-09 04:46 140288 ----a-w- c:\windows\SysWow64\cryptsvc.dll
2013-08-14 11:42 . 2013-07-09 05:46 139776 ----a-w- c:\windows\system32\cryptnet.dll
2013-08-14 11:42 . 2013-07-09 04:46 103936 ----a-w- c:\windows\SysWow64\cryptnet.dll
2013-08-14 11:37 . 2013-07-19 01:58 2048 ----a-w- c:\windows\system32\tzres.dll
2013-08-14 11:37 . 2013-07-19 01:41 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2013-08-14 11:34 . 2013-06-15 04:32 39936 ----a-w- c:\windows\system32\drivers\tssecsrv.sys
2013-08-14 11:29 . 2013-07-06 06:03 1910208 ----a-w- c:\windows\system32\drivers\tcpip.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-08-14 14:02 . 2011-09-27 15:28 78161360 ----a-w- c:\windows\system32\MRT.exe
2013-07-20 00:51 . 2013-07-20 00:51 311608 ----a-w- c:\windows\system32\drivers\avgloga.sys
2013-07-20 00:50 . 2013-07-20 00:50 71480 ----a-w- c:\windows\system32\drivers\avgidsha.sys
2013-07-20 00:50 . 2013-07-20 00:50 246072 ----a-w- c:\windows\system32\drivers\avgidsdrivera.sys
2013-07-20 00:50 . 2013-07-20 00:50 206648 ----a-w- c:\windows\system32\drivers\avgldx64.sys
2013-07-18 10:38 . 2013-07-18 10:38 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-07-18 10:38 . 2011-10-03 08:51 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-07-10 00:32 . 2013-07-10 00:32 45880 ----a-w- c:\windows\system32\drivers\avgrkx64.sys
2013-07-09 04:45 . 2013-08-14 11:35 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2013-07-01 00:45 . 2013-07-01 00:45 116536 ----a-w- c:\windows\system32\drivers\avgmfx64.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2012-12-18 18:19 220632 ----a-w- c:\users\User\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2012-12-18 18:19 220632 ----a-w- c:\users\User\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2012-12-18 18:19 220632 ----a-w- c:\users\User\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\SkyDriveShell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Steam"="c:\program files (x86)\Steam\Steam.exe" [2013-08-28 1811880]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-02-20 152392]
"AVG_UI"="c:\program files (x86)\AVG\AVG2013\avgui.exe" [2013-07-01 4411440]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux3"=wdmaud.drv
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsha.sys [x]
S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys;c:\windows\SYSNATIVE\DRIVERS\avgloga.sys [x]
S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgmfx64.sys [x]
S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgrkx64.sys [x]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsdrivera.sys [x]
S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgldx64.sys [x]
S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys;c:\windows\SYSNATIVE\DRIVERS\avgtdia.sys [x]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2013\avgidsagent.exe;c:\program files (x86)\AVG\AVG2013\avgidsagent.exe [x]
S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2013\avgwdsvc.exe;c:\program files (x86)\AVG\AVG2013\avgwdsvc.exe [x]
S3 netr7364;RT73 USB Wireless LAN Card Driver for Vista;c:\windows\system32\DRIVERS\netr7364.sys;c:\windows\SYSNATIVE\DRIVERS\netr7364.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-08-31 14:53 1177552 ----a-w- c:\program files (x86)\Google\Chrome\Application\29.0.1547.62\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-09-04 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-07-18 10:38]
.
2013-09-04 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-07-30 16:39]
.
2013-09-04 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-07-30 16:39]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2012-12-18 18:19 244696 ----a-w- c:\users\User\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2012-12-18 18:19 244696 ----a-w- c:\users\User\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2012-12-18 18:19 244696 ----a-w- c:\users\User\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-23 165912]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-23 385560]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-23 363544]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://search.conduit.com?SearchSource=10&CUI=UN24556539893113712&UM=1&ctid=CT3287810
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.0.1
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11f_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11f_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11f.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-09-04  19:39:53
ComboFix-quarantined-files.txt  2013-09-04 18:39
ComboFix2.txt  2013-07-30 17:15
.
Pre-Run: 30,327,910,400 bytes free
Post-Run: 30,085,615,616 bytes free
.
- - End Of File - - 7B445B178E13FBD07CBB267B886AD8D1
A36C5E4F47E84449FF07ED3517B43A31
 

 

My computer is still as in the previous post, everything seems fine now but I am unsure whether it is completely cleared. I have not had any popups at all since my last post and I can still download off internet explorer.

 

Thanks



#14 gringo_pr

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Posted 04 September 2013 - 10:55 PM


Hello beckyleesley

I would like to see a report that combofix makes.

extra combofix report
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok
copy and paste the report into this topic for me to review

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#15 beckyleesley

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Posted 09 September 2013 - 10:11 AM

Update for Microsoft Office 2007 (KB2508958)
Adobe AIR
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.1)
Apple Application Support
Apple Software Update
D3DX10
Football Manager 2013
Google Chrome
Google Update Helper
Java Auto Updater
Java™ 6 Update 29
Junk Mail filter update
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft SkyDrive
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Movie Maker
MSVCRT
MSVCRT_amd64
MSVCRT110
Photo Common
Photo Gallery
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition 
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition 
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition 
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition 
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition 
Skype Click to Call
Skype™ 6.3
Steam
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2768023) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817642) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
 

Hope this is the right thing! Thanks






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