Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

AvastUI proces error


  • Please log in to reply
12 replies to this topic

#1 Reacto

Reacto

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Netherlands
  • Local time:04:44 AM

Posted 22 August 2013 - 07:21 AM

Error notification by Avast when manually trying to scan a downloaded file.

 

 

In english it states: Avast UI proces in not working at the moment. Start this application before scanning.

 

Checked for Avast in the system tray, and the Avast symbol was not there

Checked for Avast in running processes in Windows takmanager, and it was running.

 

 

Tried the manual scan again, but got the same error as above

 

It looks like Avast is not running properly. Does thias mean that my pc is not protected at the moment?

What should I do to make the manual scan possible?

What should I doe to ensure Avast works properly?

I'm using Windows 7, Malwarebytes free and Malwarebytes Anti-exploit. The latter is not always shown in the system tray either, sometimes it is and other times it isn't, the proces is always active.

I'm using CC-Cleaner as well,and AvastUI is not alowed at startup.

 

Hope someone can help me out here.



BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,289 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:44 PM

Posted 22 August 2013 - 08:14 AM

Is avast listed in the System Configuration Utility, startup list?

Can it be started by clicking its shortcut in Program Folders?

Did you check the avast service to see if it is set to Start and Automatic?

Press the WINKEY + R keys on the keyboard or click StartBtn.gif > Run..., and in the Open dialog box, type: services.msc
Click OK or press Enter.
-- Vista/Windows 7 users may need to refer to these instructions: How to Enable Run Command.

Alternatively, you can click on the Start Orb and in the Search box type: services.msc or simply go to Control Panel > System and Maintenance > Administrative Tools and double-click on the Services option. If prompted by the User Access Control, click the Continue button.

Windows Services will open:
  • Click the Extended tab at the bottom to view all the info on your services.
  • In the Services applet, scroll down the list and find the service avast Antivirus (AvastSvc.exe).
  • Double-click on the name of the service to open the Properties page.
  • In the Properties Window > General Tab that opens, click the "Start" button if it is stopped.
  • From the drop-down menu next to "Startup Type", click on "Automatic".
  • Click "Apply", then "OK" and close any open windows.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 Reacto

Reacto
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Netherlands
  • Local time:04:44 AM

Posted 22 August 2013 - 08:36 AM

Quote:

Is avast listed in the System Configuration Utility, startup list? Yes I just checked avastUI.exe/nogui is checked in the system configuration utility

Can it be started by clicking its shortcut in Program Folders? I tried, but nothing happens

Did you check the avast service to see if it is set to Start and Automatic?

Windows Services will open:

  • Click the Extended tab at the bottom to view all the info on your services.
  • In the Services applet, scroll down the list and find the service avast Antivirus (AvastSvc.exe). Status is Started, and strt type is set to Automatic
  • Double-click on the name of the service to open the Properties page.
  • In the Properties Window > General Tab that opens, click the "Start" button if it is stopped.
  • From the drop-down menu next to "Startup Type", click on "Automatic".
  • Click "Apply", then "OK" and close any open windows.


#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,289 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:44 PM

Posted 22 August 2013 - 08:45 AM

Try an avast repair. To do that go to Add/Remove Programs from the Control Panel or Programs and Features in Vista/Windows 7, select 'avast! Anti-Virus, click the Change/Remove button, scroll down and click Repair. Be sure to reboot when done. If the repair did not help, download the latest version of avast, uninstall the existing one, then reinstall.

Note: I was reading through the avast forums for similar issues and some users reported that turning off AutoSandbox displayed the icon & started things working again...so you may want to check that first.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#5 Reacto

Reacto
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Netherlands
  • Local time:04:44 AM

Posted 22 August 2013 - 09:03 AM

Thank you very much Bloopin' Janitor, I was reading the Malwarebytes Anti-exploit forem in the meanwhile, and there was a topic on interfearance of Webroot and MBW AO. They also poited to the sandbox functionality.

http://forums.malwarebytes.org/index.php?showtopic=128149

Turning off Autosandbox might help, but should I want such a "solution"?

I'll check in the other computers at home, and I'll try your suggestion, but I will also try uninstalling MWB AO, it being a Beta version, might cause the problem.

 

Thanks again for this moment, I'll report back later.



#6 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,289 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:44 PM

Posted 22 August 2013 - 09:38 AM

No problem.

BTW, I seldom recommend using betas of most programs since you never know what bugs or quirks might turn up... then you have to waste time researching and getting things straightened out.

What is beta software?

After an initial round of in-house testing, software publishers often release new programs to be tested by the public. These pre-release versions are called beta software, usually denoted by a "b" in the version number, e.g., Netscape Navigator 2.0b5. Since the publisher couldn't possibly test the software under all possible conditions, it is reasonable to expect that wider use of the software may uncover problems that were not discovered during in-house testing. The publisher expects to be notified when users find such problems so that the program can be fixed before its official release.

In general, you should expect to run into bugs whenever using any piece of beta software. These bugs may range in severity from minor features that don't work to problems that cause your computer to crash. You should decide whether the benefit of new features in a beta program outweighs the risk of program instability before choosing to use a piece of beta software. You should also be aware that UITS will not have thoroughly tested beta software, nor will the software be guaranteed by its maker, so you should not expect the same level of support as you would receive for an official release version of the program.


Beta version software is useful for internal demonstrations, testing and previews to select customers, but may be unstable and not yet ready for a release candidate stage. The goal of a beta program is to collect information regarding the performance, quality, stability, and functionality of new products in order to iron out the bugs before they are released to the general public. Beta software is not intended for inexperienced users since it may contain bugs ranging in severity from minor features not working properly to problems that may potentially damage your system. Not that I am implying you are inexperienced...just speaking generally.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#7 Reacto

Reacto
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Netherlands
  • Local time:04:44 AM

Posted 22 August 2013 - 09:48 AM

I agree quietman7, but because this program is providing extra security, and it was provided by Bleepingcomputer, I thought I would give it a try.

 

Thanks again, and I'll report back later.



#8 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,289 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:44 PM

Posted 22 August 2013 - 09:51 AM

Ok.


.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#9 Reacto

Reacto
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Netherlands
  • Local time:04:44 AM

Posted 22 August 2013 - 12:52 PM

Good evening Quitman7, I have chosen to uninstall mbae, and Avast worked liked before after a reboot.

 

Thanks for your help.


Edited by Reacto, 22 August 2013 - 12:52 PM.


#10 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,289 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:44 PM

Posted 22 August 2013 - 01:44 PM

You're welcome.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#11 karan_12787

karan_12787

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:07:44 PM

Posted 02 June 2015 - 04:40 AM

Hello! I have recently installed a free version of avast and Zenix installer so that i could use the crack version of it. but now my app doesnt open and matches absolutely to REACTO'S problem.

 

have tried all the above option but yet it doesnt start. 

 

please help! thanks!

 

P.S.: I dont belong to IT background.



#12 1PW

1PW

  • Members
  • 316 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North of the 38th parallel.
  • Local time:07:44 PM

Posted 02 June 2015 - 05:26 AM

Hello Reacto:

 

If it is not too much trouble, and if you would not mind, please re-install MBAE Free from:

 

https://downloads.malwarebytes.org/file/mbae/

 

and post a reply to this thread with your AvastUI experiences after the MBAE reinstall?

 

MBAE's developer would appreciate your feedback.

 

Thank you. :)


Edited by 1PW, 02 June 2015 - 05:39 AM.

All viruses are malware but not all malware are viruses and if the malware doesn't self replicate it just isn't a virus.


#13 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,289 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:44 PM

Posted 02 June 2015 - 06:41 AM

Hello! I have recently installed a free version of avast and Zenix installer so that i could use the crack version of it.

The practice of using keygens, cracking tools, warez, torrents or any pirated software is not only considered illegal activity but it is a security risk which can make your system susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft.

When you use these kind of programs, be forewarned that some of the most aggressive types of malware infections can be contracted and spread by visiting crack, keygen, warez and other pirated software sites. In many cases, those sites are infested with a smörgåsbord of malware and an increasing source of system infection which can turn a computer into a malware honeypot or zombie. Those who attempt to get software for free can end up with a computer system so badly damaged that recovery is not possible and it cannot be repaired. When that happens there is nothing you can do besides reformatting and reinstalling the OS.

Using these types of programs or the websites visited to get them is a guaranteed way to get yourself infected!!


.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users