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Black/ No screen after Windows XP Start up


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7 replies to this topic

#1 rameez2387

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Posted 22 August 2013 - 01:59 AM

 

Hello guys,

I am facing a strange issue, whenever I start my system after the Windows XP load screen there is no display/black screen but I can hear the Windows XP load music/sound however if I restart my system by pressing the restart button of my CPU windows loads normally and I am able to view everything. I formatted my system and installed a clean version of XP SP3, downloaded and installed latest video drivers. Also have 2x1GB RAM which I interchanged but still I am facing the problem. Can you guys please help me out in fixing the issue? Thanks !

 



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#2 .X.

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Posted 22 August 2013 - 02:11 AM

Gotta be the vid card then.



#3 Anshad Edavana

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Posted 22 August 2013 - 04:08 AM

Hi

 

Please try the below steps.

 

1. Press F8 during power on to bring the advanced boot options menu.

 

2. Select Enable VGA mode and check whether the system boot to desktop.

    

    35a3g3s.png

 

3. Once the system boot to the desktop, set resolution to 1024 x 768 60 Hz and restart the system.

 

    Report whether it works or not. Also post the full system spec in next reply.


Edited by Anshad Edavana, 22 August 2013 - 04:09 AM.


#4 rameez2387

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Posted 23 August 2013 - 10:16 AM

Thanks for your response,

 

Did as you suggested and the system booted normally but when I did shutdown the system and started again the problem again occured.

 

 

Time of this report: 8/23/2013, 20:43:50
       Machine name: RAPTOR-5EEF4335
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.130503-0418)
           Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
       System Model: G31M-ES2L
               BIOS: Award Modular BIOS v6.00PG
          Processor: Intel® Pentium® Dual  CPU  E2140  @ 1.60GHz (2 CPUs)
             Memory: 2038MB RAM
          Page File: 917MB used, 3013MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode

 Card name: ATI Radeon HD 4600 Series
     Manufacturer: Advanced Micro Devices, Inc.
        Chip type: AMD Radeon Graphics Processor (0x9498)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\PCI\VEN_1002&DEV_9498&SUBSYS_E009174B&REV_00
   Display Memory: 1024.0 MB
     Current Mode: 1600 x 900 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: ati2dvag.dll
   Driver Version: 6.14.0010.7267 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 11/17/2012 01:54:32, 306176 bytes


Edited by hamluis, 23 August 2013 - 11:23 AM.
Removed unnecessary quote - Hamluis.


#5 Anshad Edavana

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Posted 23 August 2013 - 10:42 AM

Hi

 

Can you unplug the graphic card and use on-board VGA port for testing ? . This will let us know whether the issue is with the graphic card or LCD monitor.



#6 .X.

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Posted 23 August 2013 - 12:14 PM

You can also try disabling hardware acceleration. This will really mess you up if you plan to play games but it's a possible alternative.

Right click the desktop > properties > settings tab > advanced > troubleshoot tab. Move the slider all the way down and reboot. If it works, move it up a little at a time (rebooting each time) until it doesn't work.



#7 dc3

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Posted 23 August 2013 - 01:09 PM

I don't see any reference to rameez2387 having a dedicated graphics card.  That motherboard has a integrated graphic chip.  If the chip is failing they will need a dedicated graphics card.

 

@rameez2387, where did you download the drivers for the graphics?

 

Did you install all of the other drivers, especially the chipset drivers?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 rameez2387

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Posted 26 August 2013 - 10:02 AM

Hi

 

Can you unplug the graphic card and use on-board VGA port for testing ? . This will let us know whether the issue is with the graphic card or LCD monitor.

 

It's a graphic card issue, I used the onboard VGA and the system started without any issue. Will need to take it to the service center. Thanks a lot guys for your valuable inputs and help. :)






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