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Will Only Start up in Safe Mode


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#1 Motocody

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Posted 21 August 2013 - 10:42 PM

I have an ASUS A53E laptop running Windows 7. I was having what I thought to be modem problems - slow to connect to the internet - so I got phone tech' support from AT&T, the DSL provider. After running the prescribed modem tests, it was determined that the problem was not the modem. But during the troubleshooting process, we went through the Control Panel to Administrative Tools, to System Configuration, and under the General Tab, "checked" Selective Start-up (I think?). Then under the Boot Tab, "checked" Safe Boot, and below, Network. Each change was "Applied" and "OK'd", and then (as prompted) we pressed 'Restart'.

 

The laptop re-booted in Safe Mode and the internet connection problem was apparently solved.

 

Here's the problem: the computer will now start only in Safe Mode. I performed a 'System Restore' to the settings of approximately 3 weeks ago. The System Restore was completed, but once again, the computer started in Safe Mode. I've gone back to System Configuration to make sure 'Normal Start-up Mode' is selected, but it doesn't seem to make any difference. It still will only start-up in Safe Mode.

 

I don't know what to do next. Do I have a virus? Do I need to go further back on the System Restore?The list shows' Windows Updates' nearly every day, so I don't know how far back to go. I have not installed any new programs in the past several months.



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#2 hamluis

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Posted 22 August 2013 - 06:17 AM

Did you uncheck Selective Startup?

 

Louis



#3 Motocody

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Posted 22 August 2013 - 09:26 AM

Thanks Louis. Yes, Selective Start-up is 'Unchecked'. 'Normal Start-up' is the only thing 'checked'.

 

Cody



#4 hamluis

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Posted 22 August 2013 - 10:26 AM

I'd try another SR point.

 

I'd also initiate a chkdsk /r in safe mode...to run upon reboot.

 

Louis


Edited by hamluis, 22 August 2013 - 10:27 AM.





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