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ICE/FBI computer lock


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4 replies to this topic

#1 dcazier

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Posted 21 August 2013 - 09:06 PM

I have the ICE/FBI virus.  I downloaded the Hitmanpro 64 bit scanning program and followed the instructions. I am attempting to create a kickstart USB flash drive.  When I click on the kickstart icon the instructions are to plug in the flash drive on which I want to install HitmanPro.Kickstart.  When I plug in the flash drive, the computer recognizes it, but it does not appear on the kickstart window in order to be selected.  Has anyone tried this program and found a solution?

Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

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#2 Broni

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Posted 21 August 2013 - 09:35 PM

Welcome aboard p22002758.gif

 

I'll report this topic to appropriate helpers.

Hold on there....


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#3 jntkwx

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Posted 25 August 2013 - 11:12 AM

Hi dcazier,

:welcome: to BleepingComputer.
We sincerely apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Do you still need help? If so, continue to follow these instructions:


My name is Jason and I'll be helping you with your computer problems. You can call me by my screename jntkwx or Jason is fine.

Some things to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please do not attach logs or put logs in code or quote boxes (unless explicitly asked to)
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can also help.
  • Do not run anything while running a fix.
  • If you don't understand a step, please ask for clarification before continuing with any future steps.
  • In the upper right hand corner of the topic you will see the Follow This Topic button. Click on this then choose Receive Notification Immediately and then click Follow This Topic and you will be sent an email once I have posted a response and make the cleaning process faster.

    Note to others: The instructions here are intended for the person who began this topic. If you need help, please create your own topic in the appropriate forum.

     

FRST

  • Please download Farbar Recovery Scan Tool and save it to a flash drive.

    Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

    Plug the flashdrive into the infected PC.
    :spacer:
  • Enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.
    To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html



    To enter System Recovery Options by using Windows installation disc:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.
    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.
  • On the System Recovery Options menu you will get the following options:
    Startup Repair
    System Restore
    Windows Complete PC Restore
    Windows Memory Diagnostic Tool
    Command Prompt


    Select Command Prompt
    :spacer:
  • Once in the Command Prompt:
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter
      Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

Regards,
Jason

 

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#4 HelpBot

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Posted 26 August 2013 - 09:10 PM

Please disregard this post.


Edited by jntkwx, 26 August 2013 - 09:16 PM.


#5 HelpBot

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Posted 27 August 2013 - 09:50 AM

You have stated that you no longer need help with this issue, therefore I am closing this topic. If that is not the case and you need or wish to continue with this topic, please send any Moderator a Personal Message (PM) that you would like this topic re-opened.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!





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