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Programs freeze, task manager won't quit processes


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18 replies to this topic

#1 bustl

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Posted 21 August 2013 - 08:09 AM

There was a time I used Windows regularly, but I mostly work on Apple devces now. Our teenage son is the main Windows user, so I don't know quite how long this has been going on or what things changed before it started. But the computer is having weird problems.

 

The main symptom is that programs freeze. Not just one program, not the same thing every time. Sometimes Task Manager will let us quit the frozen process, but sometimes it won't. Sometimes, the Start Menu crashes. Sometimes it works fine for a while after a reboot, and sometimes it freezes on reboot.

 

SuperAntiSpyware and McAfee scans come up clean.

 

Before packing it up and taking it to guys in polo shirts in really big store, I thought I'd ask for help here. Thanks.



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#2 dc3

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Posted 21 August 2013 - 09:39 AM

Please download and install Speccy to provide us with information about your computer.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps3c082bf1.png
 
Click on File, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click in the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

 

 

Please download MiniToolBox  , save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 bustl

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Posted 21 August 2013 - 02:42 PM

http://speccy.piriform.com/results/iWUxeL2qXp8OgzTkJmExhkz

 

Thanks very much.  I had to restart in Safe Mode to complete the download. Running regular now. Let me post this while it's up --

 then I'll run MiniToolBox.



#4 bustl

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Posted 21 August 2013 - 02:46 PM

Here's the output from MiniToolBox:

 

 

 

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Miles (administrator) on 21-08-2013 at 14:43:02
Running from "C:\Users\Bruce\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/21/2013 02:35:47 PM) (Source: Application Error) (User: )
Description: Faulting application name: mcshield.exe, version: 15.1.0.520, time stamp: 0x50f59f8d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0xac4
Faulting application start time: 0xmcshield.exe0
Faulting application path: mcshield.exe1
Faulting module path: mcshield.exe2
Report Id: mcshield.exe3

Error: (08/21/2013 02:35:46 PM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: Exception in McShield.Exe!

Exception details follow :

VSCORE.15.1.0.520
Exception Code       : 0X00000000C0000005
Exception Address    : 0000000000000000
Exception Parameters : 2
 Param 1 = 0X0000000000000008
 Param 2 = 0000000000000000

More information :

Error: (08/21/2013 02:32:29 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/21/2013 02:27:46 PM) (Source: PerfNet) (User: )
Description:

Error: (08/21/2013 02:25:44 PM) (Source: PerfNet) (User: )
Description:

Error: (08/21/2013 02:23:43 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/21/2013 02:18:26 PM) (Source: Application Error) (User: )
Description: Faulting application name: mcshield.exe, version: 15.1.0.520, time stamp: 0x50f59f8d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x9f4
Faulting application start time: 0xmcshield.exe0
Faulting application path: mcshield.exe1
Faulting module path: mcshield.exe2
Report Id: mcshield.exe3

Error: (08/21/2013 02:18:23 PM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: Exception in McShield.Exe!

Exception details follow :

VSCORE.15.1.0.520
Exception Code       : 0X00000000C0000005
Exception Address    : 0000000000000000
Exception Parameters : 2
 Param 1 = 0X0000000000000008
 Param 2 = 0000000000000000

More information :

Error: (08/21/2013 02:14:29 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/21/2013 02:11:56 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 52042


System errors:
=============
Error: (08/21/2013 02:30:04 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (08/21/2013 02:30:04 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (08/21/2013 02:30:04 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (08/21/2013 02:30:04 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (08/21/2013 02:30:04 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (08/21/2013 02:30:04 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (08/21/2013 02:30:04 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (08/21/2013 02:30:04 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (08/21/2013 02:30:04 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (08/21/2013 02:26:18 PM) (Source: DCOM) (User: )
Description: 1084McNaiAnn{DC7EF8E1-824F-4110-AB43-1604DA9B4F40}


Microsoft Office Sessions:
=========================
Error: (08/21/2013 02:35:47 PM) (Source: Application Error)(User: )
Description: mcshield.exe15.1.0.52050f59f8dunknown0.0.0.000000000c00000050000000000000000ac401ce9ea4f4b9731cC:\Program Files\Common Files\McAfee\SystemCore\mcshield.exeunknowne085af91-0a98-11e3-870e-d067e50d789c

Error: (08/21/2013 02:35:46 PM) (Source: McLogEvent)(User: NT AUTHORITY)
Description: VSCORE.15.1.0.520
Exception Code       : 0X00000000C0000005
Exception Address    : 0000000000000000
Exception Parameters : 2
 Param 1 = 0X0000000000000008
 Param 2 = 0000000000000000

More information :

Error: (08/21/2013 02:32:29 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/21/2013 02:27:46 PM) (Source: PerfNet)(User: )
Description:

Error: (08/21/2013 02:25:44 PM) (Source: PerfNet)(User: )
Description:

Error: (08/21/2013 02:23:43 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/21/2013 02:18:26 PM) (Source: Application Error)(User: )
Description: mcshield.exe15.1.0.52050f59f8dunknown0.0.0.000000000c000000500000000000000009f401ce9ea276a780c7C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exeunknown72e828dc-0a96-11e3-95ee-d067e50d789c

Error: (08/21/2013 02:18:23 PM) (Source: McLogEvent)(User: NT AUTHORITY)
Description: VSCORE.15.1.0.520
Exception Code       : 0X00000000C0000005
Exception Address    : 0000000000000000
Exception Parameters : 2
 Param 1 = 0X0000000000000008
 Param 2 = 0000000000000000

More information :

Error: (08/21/2013 02:14:29 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/21/2013 02:11:56 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 52042


CodeIntegrity Errors:
===================================
  Date: 2013-07-27 04:32:42.196
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-27 04:32:42.186
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-27 04:32:42.186
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-27 04:32:42.176
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-13 14:45:14.359
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-13 14:45:14.356
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-13 14:45:14.353
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-13 14:45:14.349
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-06 16:21:32.549
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-06 16:21:32.533
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

µTorrent (Version: 3.1.3)
7-Zip 9.20
A New Zero
A Valley Without Wind (Version: 1.0)
Adobe AIR (Version: 2.6.0.19120)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
Adobe Reader X (10.1.7) MUI (Version: 10.1.7)
AMD Accelerated Video Transcoding (Version: 12.5.100.21219)
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AMD Catalyst Install Manager (Version: 8.0.903.0)
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Antichamber
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Apple Mobile Device Support (Version: 5.2.0.6)
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BitTorrent (Version: 7.7.0.27987)
Blackhawk Striker 2 (Version: 2.2.0.95)
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Brütal Legend
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Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
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Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
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MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
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Nero Update (Version: 11.0.11500.28.0)
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Penguins! (Version: 2.2.0.95)
Penny Arcade's On the Rain-Slick Precipice of Darkness 4
PhotoShowExpress (Version: 2.0.063)
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PlanetSide 2 (2)
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Sid Meier's Civilization 4 - Beyond the Sword (Version: 3.19)
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Space Pirates and Zombies
Speccy (Version: 1.22)
Steam (Version: 1.0.0.0)
Subvein Mutant Factions v0.71
Super Crate Box
Super Meat Boy
SUPERAntiSpyware (Version: 5.0.1142)
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Surgeon Simulator 2013
SyncUP (Version: 1.12.12400.17.102)
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TrustedID (Version: 5.0)
Tyranid Mod 0.5b2 for Soulstorm
UA Grand Release
Ubisoft Game Launcher (Version: 1.0.0.0)
Unity Web Player (Version: )
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update Installer for WildTangent Games App
uTorrentControl2 Toolbar (Version: 6.8.11.4)
Vindictus
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.95)
Warframe
Warhammer 40,000: Dawn of War – Soulstorm
Warhammer® 40,000™: Dawn of War® II – Retribution™
Wedding Dash - Ready, Aim, Love! (Version: 2.2.0.95)
WildTangent Games (Version: 1.0.2.5)
WildTangent Games App (Dell Games) (Version: 4.0.5.2)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
World of Tanks
X3: Albion Prelude
XCOM: Enemy Unknown
XCOM: Enemy Unknown Demo
Zinio Reader 4 (Version: 4.2.4164)
Zuma Deluxe (Version: 2.2.0.95)

========================= Memory info: ===================================

Percentage of memory in use: 34%
Total physical RAM: 6126.64 MB
Available physical RAM: 4000.34 MB
Total Pagefile: 12251.47 MB
Available Pagefile: 9844.88 MB
Total Virtual: 4095.88 MB
Available Virtual: 3958.86 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:450.91 GB) (Free:56.33 GB) NTFS
2 Drive d: (Sims2Deluxe) (CDROM) (Total:4.02 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\FIRE

Administrator            ASPNET                   Bruce                    
Guest                    Martha                   Mel                      
Miles                    

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 



#5 bustl

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Posted 23 August 2013 - 02:09 PM

Is there something else I should do?



#6 dc3

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Posted 23 August 2013 - 03:02 PM

One of the first things which jumps out at me is the fact that you only have 12% free space on you hdd.  You have 56GB of free space left, but I would suggest freeing up more space if you can.  I would also suggest running the disk cleanup tool and defrag this hdd.  I didn't see any evidence of bad sectors, so there is no outward indications that there is a problem with the hdd.  To be sure that there are no problems with the hdd please download and run Western Digital's Data Lifeguard.  

 

For the time being unistall McAfee, download and run AVAST!, at least till we can determine if this is part of your problem.

 

 
Double click on the download and choose to run the program.
 
A screen similar to the one below will open, click any key to run the program.
 
securitycheck_zpscfb86945.png
 
When the scan is finished you will have a log similar to the one below, copy and then paste your log your next post.
 
securitylog_zps5e004078.png

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 hamluis

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Posted 23 August 2013 - 03:10 PM

C: free space 12%, should be in 15% or more range.  Having less than the designated percentage has been known to cause problems in systems.

 

Uninstall the McAfee package, use the Windows firewall and MSE as your AV.

 

The presence of uTorrent, IMO...increases the possibility of malware/infection via downloaded software.

 

I don't know why you think that you have Task Manager issues.

 

<<RBVirtualFolder64Inst (Version: 1.00.0000)>>

 

I would uninstall all Roxio software...run the system without it, see if problems continue.  If not, reinstall it.

 

You have McAfee, Roxio, iTunes, and Nero software installed.  Each of these programs will run processes through svchost.exe routinely.  Neither of these programs is essential to life...I would replace McAfee completely, remove Roxio temporarily.

 

Louis

 

 



#8 dc3

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Posted 23 August 2013 - 03:41 PM

C: free space 12%, should be in 15% or more range.  Having less than the designated percentage has been known to cause problems in systems.

 

Back when hdds of 40GB to 80GB were being used that 15% minimum free space figure was true.  But with a hdd that is 450GB in size and still has 12% free space amounting to 56GB that 15% free space minimum is no longer valid. 

 

Let's take a 1 terabyte hdd, minus 15% leaves 130GB of free space.


Edited by dc3, 23 August 2013 - 03:48 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 bustl

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Posted 24 August 2013 - 10:51 AM

@hamluis I think I have Task Manager issues because, for example, Firefox crashed and left the process Firefox.exe *32 running. Selecting the porocess in Task Manager and clicking "End Process" had no effect.

 

Here's a log from that condition last night. Then, I'm off to run the newly recommended tests.

 

 

 

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Miles (administrator) on 23-08-2013 at 17:48:48
Running from "C:\Users\Bruce\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/23/2013 06:59:57 AM) (Source: Application Error) (User: )
Description: Faulting application name: mcshield.exe, version: 15.1.0.520, time stamp: 0x50f59f8d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0xa60
Faulting application start time: 0xmcshield.exe0
Faulting application path: mcshield.exe1
Faulting module path: mcshield.exe2
Report Id: mcshield.exe3

Error: (08/23/2013 06:59:57 AM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: Exception in McShield.Exe!

Exception details follow :

VSCORE.15.1.0.520
Exception Code       : 0X00000000C0000005
Exception Address    : 0000000000000000
Exception Parameters : 2
 Param 1 = 0X0000000000000008
 Param 2 = 0000000000000000

More information :

Error: (08/23/2013 06:58:00 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/23/2013 06:56:50 AM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_LanmanServer, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: SSCORE.DLL, version: 6.1.7601.17514, time stamp: 0x4ce7c9ec
Exception code: 0xc0000005
Fault offset: 0x000000000000146d
Faulting process id: 0x38c
Faulting application start time: 0xsvchost.exe_LanmanServer0
Faulting application path: svchost.exe_LanmanServer1
Faulting module path: svchost.exe_LanmanServer2
Report Id: svchost.exe_LanmanServer3

Error: (08/23/2013 06:54:27 AM) (Source: Application Error) (User: )
Description: Faulting application name: mcshield.exe, version: 15.1.0.520, time stamp: 0x50f59f8d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0xa64
Faulting application start time: 0xmcshield.exe0
Faulting application path: mcshield.exe1
Faulting module path: mcshield.exe2
Report Id: mcshield.exe3

Error: (08/23/2013 06:54:25 AM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: Exception in McShield.Exe!

Exception details follow :

VSCORE.15.1.0.520
Exception Code       : 0X00000000C0000005
Exception Address    : 0000000000000000
Exception Parameters : 2
 Param 1 = 0X0000000000000008
 Param 2 = 0000000000000000

More information :

Error: (08/23/2013 06:52:32 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/23/2013 06:48:52 AM) (Source: Application Error) (User: )
Description: Faulting application name: mcshield.exe, version: 15.1.0.520, time stamp: 0x50f59f8d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0xa7c
Faulting application start time: 0xmcshield.exe0
Faulting application path: mcshield.exe1
Faulting module path: mcshield.exe2
Report Id: mcshield.exe3

Error: (08/23/2013 06:48:51 AM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: Exception in McShield.Exe!

Exception details follow :

VSCORE.15.1.0.520
Exception Code       : 0X00000000C0000005
Exception Address    : 0000000000000000
Exception Parameters : 2
 Param 1 = 0X0000000000000008
 Param 2 = 0000000000000000

More information :

Error: (08/23/2013 06:46:08 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (08/23/2013 05:20:43 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer MACBOOK-9C16FD
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{98E6E25D-FCFB-48D8-8C46-9A688A7EFE4B}.
The master browser is stopping or an election is being forced.

Error: (08/23/2013 06:59:00 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the IKE and AuthIP IPsec Keying Modules service, but this action failed with the following error:
%%1056

Error: (08/23/2013 06:59:00 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Multimedia Class Scheduler service, but this action failed with the following error:
%%1056

Error: (08/23/2013 06:59:00 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error:
%%1056

Error: (08/23/2013 06:58:00 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error:
%%1056

Error: (08/23/2013 06:57:07 AM) (Source: Service Control Manager) (User: )
Description: The IKE and AuthIP IPsec Keying Modules service terminated with the following error:
%%13876

Error: (08/23/2013 06:57:05 AM) (Source: Service Control Manager) (User: )
Description: The IKE and AuthIP IPsec Keying Modules service terminated with the following error:
%%13876

Error: (08/23/2013 06:57:00 AM) (Source: Service Control Manager) (User: )
Description: The Windows Management Instrumentation service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (08/23/2013 06:57:00 AM) (Source: Service Control Manager) (User: )
Description: The Themes service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (08/23/2013 06:57:00 AM) (Source: Service Control Manager) (User: )
Description: The Shell Hardware Detection service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.


Microsoft Office Sessions:
=========================
Error: (08/23/2013 06:59:57 AM) (Source: Application Error)(User: )
Description: mcshield.exe15.1.0.52050f59f8dunknown0.0.0.000000000c00000050000000000000000a6001ce9ff7cceae811C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exeunknown874cdcee-0beb-11e3-af02-d067e50d789c

Error: (08/23/2013 06:59:57 AM) (Source: McLogEvent)(User: NT AUTHORITY)
Description: VSCORE.15.1.0.520
Exception Code       : 0X00000000C0000005
Exception Address    : 0000000000000000
Exception Parameters : 2
 Param 1 = 0X0000000000000008
 Param 2 = 0000000000000000

More information :

Error: (08/23/2013 06:58:00 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/23/2013 06:56:50 AM) (Source: Application Error)(User: )
Description: svchost.exe_LanmanServer6.1.7600.163854a5bc3c1SSCORE.DLL6.1.7601.175144ce7c9ecc0000005000000000000146d38c01ce9ff7c750f1b4C:\Windows\system32\svchost.exeC:\Windows\system32\SSCORE.DLL178fdbdd-0beb-11e3-af02-d067e50d789c

Error: (08/23/2013 06:54:27 AM) (Source: Application Error)(User: )
Description: mcshield.exe15.1.0.52050f59f8dunknown0.0.0.000000000c00000050000000000000000a6401ce9ff707cc4a50C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exeunknownc291681c-0bea-11e3-b162-d067e50d789c

Error: (08/23/2013 06:54:25 AM) (Source: McLogEvent)(User: NT AUTHORITY)
Description: VSCORE.15.1.0.520
Exception Code       : 0X00000000C0000005
Exception Address    : 0000000000000000
Exception Parameters : 2
 Param 1 = 0X0000000000000008
 Param 2 = 0000000000000000

More information :

Error: (08/23/2013 06:52:32 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/23/2013 06:48:52 AM) (Source: Application Error)(User: )
Description: mcshield.exe15.1.0.52050f59f8dunknown0.0.0.000000000c00000050000000000000000a7c01ce9ff623c30070C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exeunknownfaa2e89d-0be9-11e3-8769-d067e50d789c

Error: (08/23/2013 06:48:51 AM) (Source: McLogEvent)(User: NT AUTHORITY)
Description: VSCORE.15.1.0.520
Exception Code       : 0X00000000C0000005
Exception Address    : 0000000000000000
Exception Parameters : 2
 Param 1 = 0X0000000000000008
 Param 2 = 0000000000000000

More information :

Error: (08/23/2013 06:46:08 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


CodeIntegrity Errors:
===================================
  Date: 2013-07-27 04:32:42.196
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-27 04:32:42.186
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-27 04:32:42.186
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-27 04:32:42.176
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-13 14:45:14.359
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-13 14:45:14.356
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-13 14:45:14.353
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-13 14:45:14.349
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-06 16:21:32.549
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-07-06 16:21:32.533
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

µTorrent (Version: 3.1.3)
7-Zip 9.20
A New Zero
A Valley Without Wind (Version: 1.0)
Adobe AIR (Version: 2.6.0.19120)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
Adobe Reader X (10.1.7) MUI (Version: 10.1.7)
AMD Accelerated Video Transcoding (Version: 12.5.100.21219)
AMD APP SDK Runtime (Version: 10.0.1084.4)
AMD Catalyst Install Manager (Version: 8.0.903.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Media Foundation Decoders (Version: 1.0.71219.1540)
Antichamber
Apple Application Support (Version: 2.1.9)
Apple Mobile Device Support (Version: 5.2.0.6)
Apple Software Update (Version: 2.1.3.127)
applicationupdater
ATI AVIVO64 Codecs (Version: 11.6.0.10628)
Atom Zombie Smasher
Awesomenauts
Bejeweled 2 Deluxe (Version: 2.2.0.95)
BioShock 2
BioShock 2 (Version: 1.0.0005.131)
BitTorrent (Version: 7.7.0.27987)
Blackhawk Striker 2 (Version: 2.2.0.95)
Blio (Version: 2.3.7140)
Bonjour (Version: 3.0.0.10)
Bounce Symphony (Version: 2.2.0.95)
Brütal Legend
Brytenwalda version 1.391 (Version: 1.391)
Build-a-lot 2 (Version: 2.2.0.95)
Cake Mania (Version: 2.2.0.95)
Catalina Savings Printer (Version: 1.0.0)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2012.1219.1521.27485)
Catalyst Control Center Graphics Previews Common (Version: 2012.1219.1521.27485)
Catalyst Control Center InstallProxy (Version: 2012.1219.1521.27485)
Catalyst Control Center Localization All (Version: 2012.1219.1521.27485)
CCC Help Chinese Standard (Version: 2012.1219.1520.27485)
CCC Help Chinese Traditional (Version: 2012.1219.1520.27485)
CCC Help Czech (Version: 2012.1219.1520.27485)
CCC Help Danish (Version: 2012.1219.1520.27485)
CCC Help Dutch (Version: 2012.1219.1520.27485)
CCC Help English (Version: 2012.1219.1520.27485)
CCC Help Finnish (Version: 2012.1219.1520.27485)
CCC Help French (Version: 2012.1219.1520.27485)
CCC Help German (Version: 2012.1219.1520.27485)
CCC Help Greek (Version: 2012.1219.1520.27485)
CCC Help Hungarian (Version: 2012.1219.1520.27485)
CCC Help Italian (Version: 2012.1219.1520.27485)
CCC Help Japanese (Version: 2012.1219.1520.27485)
CCC Help Korean (Version: 2012.1219.1520.27485)
CCC Help Norwegian (Version: 2012.1219.1520.27485)
CCC Help Polish (Version: 2012.1219.1520.27485)
CCC Help Portuguese (Version: 2012.1219.1520.27485)
CCC Help Russian (Version: 2012.1219.1520.27485)
CCC Help Spanish (Version: 2012.1219.1520.27485)
CCC Help Swedish (Version: 2012.1219.1520.27485)
CCC Help Thai (Version: 2012.1219.1520.27485)
CCC Help Turkish (Version: 2012.1219.1520.27485)
ccc-utility64 (Version: 2012.1219.1521.27485)
Chuzzle Deluxe (Version: 2.2.0.95)
Conexant HD Audio (Version: 8.50.4.0)
Conquest of Elysium 3 Demo (remove only)
Consumer In-Home Service Agreement (Version: 2.0.0)
ConvertHelper 2.2
Cortex Command
Coupon Printer for Windows (Version: 5.0.0.2)
Cozi (Version: 1.0.6505.38692)
Creation Kit
Cthulhu Saves the World
D3DX10 (Version: 15.4.2368.0902)
DEFCON
Dell DataSafe Local Backup - Support Software (Version: 9.4.61)
Dell DataSafe Local Backup (Version: 9.4.61)
Dell DataSafe Online (Version: 2.1.19634)
Dell Digital Delivery (Version: 2.2.2000.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell MusicStage (Version: 1.5.201.0)
Dell PhotoStage (Version: 1.5.0.65)
Dell Stage (Version: 1.5.201.0)
Dell VideoStage  (Version: 1.2.0.1712)
Deus Ex: Human Revolution - The Missing Link
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
DirectX 9 Runtime (Version: 1.00.0000)
Dishonored (Version: 1.0)
Docking Station
Dominions 3 Demo (remove only)
Don't Starve
Dora's World Adventure (Version: 2.2.0.95)
Dragon Age: Origins - Ultimate Edition
Dungeon Defenders
Dungeons of Dredmor
eBay (Version: 1.4.0)
Escape Whisper Valley ™ (Version: 2.2.0.95)
EVE Online (remove only)
Farm Frenzy (Version: 2.2.0.95)
FATE (Version: 2.2.0.95)
Final Drive Fury (Version: 2.2.0.95)
Final Drive Nitro (Version: 2.2.0.95)
Floris Mod Pack 2.533
From Dust
FTL: Faster Than Light
gamelauncher-code4344-beta
gamelauncher-ps2-live
GameSpy Comrade (Version: 1.4.3.154)
Gimbal Demo
Hammerfight
iTunes (Version: 10.6.3.25)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Java™ 6 Update 27 (64-bit) (Version: 6.0.270)
Jewel Quest (Version: 2.2.0.95)
Jewel Quest Solitaire 2 (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
Just Cause 2
Kenshi 0.22.0
Killing Floor
Kingdoms of Amalur: Reckoning™
League of Legends (Version: 1.3)
Left 4 Dead 2
Luxor (Version: 2.2.0.95)
Magicka
Mass Effect™ (Version: 1.2.20608.0)
Mass Effect™ 2 (Version: 1.2.1604.0)
Mass Effect™ 3 (Version: 1.05.0.0)
Masterspace version 1.25 (Version: 1.25)
McAfee SecurityCenter (Version: 11.6.511)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Games for Windows - LIVE (Version: 3.1.186.0)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft PowerPoint Viewer (Version: 14.0.6029.1000)
Microsoft Security Client (Version: 4.3.0215.0)
Microsoft Security Essentials (Version: 4.3.215.0)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft XNA Framework Redistributable 3.1 (Version: 3.1.10527.0)
Microsoft XNA Framework Redistributable 4.0 Refresh (Version: 4.0.30901.0)
Mount & Blade: Warband
Mount&Blade
Mozilla Firefox 23.0.1 (x86 en-US) (Version: 23.0.1)
Mozilla Maintenance Service (Version: 23.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
My Dell (Version: 3.3.6280.92)
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Nero ControlCenter 10 Help (CHM) (Version: 10.2.10800)
Nero Core Components 10 (Version: 2.0.20000.9.12)
Nero Update (Version: 11.0.11500.28.0)
NVIDIA PhysX (Version: 9.12.0613)
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Origin (Version: 9.2.1.4399)
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Penny Arcade's On the Rain-Slick Precipice of Darkness 4
PhotoShowExpress (Version: 2.0.063)
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PlanetSide 2 (2)
PlanetSide 2 (Version: 1.0.3.181)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95)
Platformines_Beta (Version: 0.9.0.8)
PlayReady PC Runtime x86 (Version: 1.3.0)
Poker Night at the Inventory
Poker Superstars III (Version: 2.2.0.95)
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Roxio Creator Starter (Version: 5.0.0)
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Saints Row: The Third
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Sid Meier's Civilization 4 - Beyond the Sword (Version: 3.19)
Sid Meier's Civilization 4 Complete (Version: 1.74)
Sid Meier's Civilization V
Skype™ 6.3 (Version: 6.3.107)
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Supreme Commander
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Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
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Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.95)
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Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
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Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
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Windows Live Movie Maker (Version: 15.4.3502.0922)
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Windows Live Photo Gallery (Version: 15.4.3502.0922)
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Windows Live SOXE (Version: 15.4.3502.0922)
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Windows Live UX Platform (Version: 15.4.3502.0922)
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Windows Live Writer (Version: 15.4.3502.0922)
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World of Tanks
X3: Albion Prelude
XCOM: Enemy Unknown
XCOM: Enemy Unknown Demo
Zinio Reader 4 (Version: 4.2.4164)
Zuma Deluxe (Version: 2.2.0.95)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 38%
Total physical RAM: 6126.64 MB
Available physical RAM: 3791.19 MB
Total Pagefile: 12251.47 MB
Available Pagefile: 9288.51 MB
Total Virtual: 4095.88 MB
Available Virtual: 3959.86 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:450.91 GB) (Free:55.44 GB) NTFS
2 Drive d: (Sims2Deluxe) (CDROM) (Total:4.02 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\FIRE

Administrator            ASPNET                   Bruce                    
Guest                    Martha                   Mel                      
Miles                    

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 



#10 bustl

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Posted 24 August 2013 - 11:02 AM

I ran the WDD Data Lifeguard in Quick Test and it gave a "PASS" with green check marks for each attribute. (It didn't seem to have an option to generate a log.)



#11 bustl

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Posted 24 August 2013 - 11:28 AM

Here's the Security Check scan:

 

 Results of screen317's Security Check version 0.99.72  
 Windows 7 Service Pack 1 x64 (UAC is disabled!)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
McAfee Anti-Virus and Anti-Spyware   
Microsoft Security Essentials        
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 25  
 Adobe Flash Player 11.8.800.94  
 Adobe Reader 10.1.7 Adobe Reader out of Date!  
 Mozilla Firefox (23.0.1)
 Google Chrome 28.0.1500.72  
 Google Chrome 28.0.1500.95  
 Google Chrome plugins...  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 



#12 bustl

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Posted 24 August 2013 - 11:50 AM

Avast! is throwing exceptions (or repeatedly the same exception) after installation (as it trues to build the database in advance of running an initial scan).

 

(And thanks for your time and attention. I really appreciate it.)



#13 dc3

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Posted 24 August 2013 - 12:01 PM

Please post the exception.

 

Try turning the Realtime Shields off and back on one at a time to see if this resolves this issue.  If this does, post the specific shield which is causing this.


Edited by dc3, 24 August 2013 - 12:06 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 bustl

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Posted 26 August 2013 - 02:02 PM

I didn't make a note of the exception, sorry. I logged out of that account (since it was just repeatedly posting the exception window to the screen).

 

Yesterday, Avast seemed to work, but it would not complete scans. It seemed to get stalled processing logs that started with "App_Crash".

 

Should I still try toggling the Realtime Shields off and back on?



#15 dc3

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Posted 26 August 2013 - 03:56 PM

Yes.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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