I have a customer bring me a Dell XPS L502X laptop that wouldn't start. I checked everything and still could not get any response. I've removed everything including the motherboard. I learned from the customer that the daughter spilled a liquid makeup onto the computer. I can see a little residue on the vent but after examining the rest of the computer I can't find any other place where there is any residual from the makeup.
My thought is to take each of the parts of the computer and clean with distilled water using a cotton swab.. I also want to clean any and all contacts that I can. I can use isopropal alcohol for that.
After that I will let it thoroughly dry for 48 hours.
Is there any other suggestions on what I might try to do to save this computer. A refurbished motherboard is over $200.00. With me getting something for the time I've spent the customer will have easily over $300.00 into the computer. It is a top of the line Dell with 6 gigs of Ram and a 750 gig hard drive. the processor is an i5 Quad Core. I can only get a 90 day warranty on the motherboard should I replace it. My thinking is that my client could go out and buy a new computer almost as cheap as repairing this if I have to replace the motherboard.
Thanks for all ideas on how I might proceed.
Replacing the motherboard just doesn't seem to be a viable option.
Edited by hamluis, 21 August 2013 - 12:45 PM.
Moved from Win 7 to Internal Hardware - Hamluis.