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Popups, and other nefarious items.


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28 replies to this topic

#1 tomcatlover

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Posted 20 August 2013 - 07:36 PM

Arrrrrrrrrgh. I wasn't paying attention and got zinged by malware..........I'm getting unwanted popups (even one here), banners, and the usual assortment of stuff that accompanies an infestation.

 

Running Win 7, Intel Pentium Processor, 6 GB DDR3 memory, and been using MalwareBytes, Spywareblaster, and Avast.

 

This got into my desktop about 3 or 4 days ago. l want to stop it from getting worse.

 

Thanks in advance.

:grinner:


Gateway SX2803-25e Win 7 Home Premium Intel Pentium E5800 processor Intel GMA X4500 Graphics 1TB HD,6GB DDR3 Memory
HP Pavilion g7 Notebook PC Win 7 Home Premium SP1 AMD A6-3420M APU with Radeon HD Graphics 1.5 GHz 4 GB RAM 64-bit OS
Ipad 2, ver 7.0.4 13.2 GB capacity


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#2 Broni

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Posted 20 August 2013 - 07:53 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 tomcatlover

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Posted 21 August 2013 - 09:14 AM

Already have MWB. Will download the rest, and get back to you. Thanks.


Gateway SX2803-25e Win 7 Home Premium Intel Pentium E5800 processor Intel GMA X4500 Graphics 1TB HD,6GB DDR3 Memory
HP Pavilion g7 Notebook PC Win 7 Home Premium SP1 AMD A6-3420M APU with Radeon HD Graphics 1.5 GHz 4 GB RAM 64-bit OS
Ipad 2, ver 7.0.4 13.2 GB capacity


#4 tomcatlover

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Posted 21 August 2013 - 09:20 AM

 Results of screen317's Security Check version 0.99.72 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 10 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
avast! Antivirus  
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 SpywareBlaster 5.0   
 Malwarebytes Anti-Malware version 1.75.0.1300 
 JavaFX 2.1.1   
 Java 7 Update 25 
 Adobe Flash Player 11.8.800.94 
 Adobe Reader 10.1.7 Adobe Reader out of Date! 
 Google Chrome 28.0.1500.72 
 Google Chrome 28.0.1500.95 
````````Process Check: objlist.exe by Laurent```````` 
 AVAST Software Avast AvastSvc.exe 
 AVAST Software Avast AvastUI.exe 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 4%
````````````````````End of Log``````````````````````
 


Gateway SX2803-25e Win 7 Home Premium Intel Pentium E5800 processor Intel GMA X4500 Graphics 1TB HD,6GB DDR3 Memory
HP Pavilion g7 Notebook PC Win 7 Home Premium SP1 AMD A6-3420M APU with Radeon HD Graphics 1.5 GHz 4 GB RAM 64-bit OS
Ipad 2, ver 7.0.4 13.2 GB capacity


#5 tomcatlover

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Posted 21 August 2013 - 09:24 AM

Farbar Service Scanner Version: 18-08-2013
Ran by John (administrator) on 21-08-2013 at 10:23:10
Running from "C:\Users\John\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5X1XI31O"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


Gateway SX2803-25e Win 7 Home Premium Intel Pentium E5800 processor Intel GMA X4500 Graphics 1TB HD,6GB DDR3 Memory
HP Pavilion g7 Notebook PC Win 7 Home Premium SP1 AMD A6-3420M APU with Radeon HD Graphics 1.5 GHz 4 GB RAM 64-bit OS
Ipad 2, ver 7.0.4 13.2 GB capacity


#6 tomcatlover

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Posted 21 August 2013 - 09:28 AM

MiniToolBox by Farbar  Version: 13-07-2013
Ran by John (administrator) on 21-08-2013 at 10:26:14
Running from "C:\Users\John\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\A2YOZI7Z"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

 

========================= IP Configuration: ================================

Intel® 82567V-2 Gigabit Network Connection = Local Area Connection (Connected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : John-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : gateway.2wire.net

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : gateway.2wire.net
   Description . . . . . . . . . . . : Intel® 82567V-2 Gigabit Network Connection
   Physical Address. . . . . . . . . : F8-0F-41-10-05-F6
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::9566:9df4:a303:818c%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.65(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, August 16, 2013 8:45:09 AM
   Lease Expires . . . . . . . . . . : Thursday, August 22, 2013 8:45:16 AM
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 200806209
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-FC-90-CE-F8-0F-41-10-05-F6
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.gateway.2wire.net:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : gateway.2wire.net
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:340c:18e1:9ce2:f805(Preferred)
   Link-local IPv6 Address . . . . . : fe80::340c:18e1:9ce2:f805%12(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  home
Address:  192.168.1.254

Name:    google.com
Addresses:  2607:f8b0:4009:800::1001
   74.125.225.41
   74.125.225.36
   74.125.225.39
   74.125.225.35
   74.125.225.33
   74.125.225.46
   74.125.225.34
   74.125.225.37
   74.125.225.40
   74.125.225.32
   74.125.225.38

Pinging google.com [74.125.225.69] with 32 bytes of data:
Reply from 74.125.225.69: bytes=32 time=29ms TTL=53
Reply from 74.125.225.69: bytes=32 time=27ms TTL=53

Ping statistics for 74.125.225.69:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 27ms, Maximum = 29ms, Average = 28ms
Server:  home
Address:  192.168.1.254

Name:    yahoo.com
Addresses:  98.139.183.24
   206.190.36.45
   98.138.253.109

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=110ms TTL=47
Reply from 206.190.36.45: bytes=32 time=94ms TTL=47

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 94ms, Maximum = 110ms, Average = 102ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
10...f8 0f 41 10 05 f6 ......Intel® 82567V-2 Gigabit Network Connection
  1...........................Software Loopback Interface 1
11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.65     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.65    276
     192.168.1.65  255.255.255.255         On-link      192.168.1.65    276
    192.168.1.255  255.255.255.255         On-link      192.168.1.65    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.65    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.65    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination      Gateway
12     58 ::/0                     On-link
  1    306 ::1/128                  On-link
12     58 2001::/32                On-link
12    306 2001:0:4137:9e76:340c:18e1:9ce2:f805/128
                                    On-link
10    276 fe80::/64                On-link
12    306 fe80::/64                On-link
12    306 fe80::340c:18e1:9ce2:f805/128
                                    On-link
10    276 fe80::9566:9df4:a303:818c/128
                                    On-link
  1    306 ff00::/8                 On-link
12    306 ff00::/8                 On-link
10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/21/2013 00:31:26 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/20/2013 00:59:30 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/19/2013 00:49:17 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/18/2013 02:04:02 AM) (Source: Google_Toolbar) (User: )
Description: Google Toolbar error dump created. ID: Unsubmitted. Local file: C:\Users\John\AppData\Local\Temp\Low\\Google Toolbar\69d97c44-779b-400e-88ae-f91bbb504150.dmp.

Error: (08/18/2013 02:04:00 AM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 10.0.9200.16660 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 600

Start Time: 01ce9bd82956a3c2

Termination Time: 31

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (08/18/2013 00:31:25 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/17/2013 11:59:10 AM) (Source: Application Hang) (User: )
Description: The program WINWORDC.EXE version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 19d8

Start Time: 01ce9b611a38dd64

Termination Time: 0

Application Path: Q:\140066.enu\Office14\WINWORDC.EXE

Report Id: e9e43d2c-0755-11e3-9fcf-f80f411005f6

Error: (08/17/2013 00:31:58 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/16/2013 08:45:34 AM) (Source: Bonjour Service) (User: )
Description: 460: ERROR: read_msg errno 0 (The operation completed successfully.)

Error: (08/16/2013 08:45:34 AM) (Source: Bonjour Service) (User: )
Description: ERROR: mDNSPlatformReadTCP - recv: 10053

System errors:
=============
Error: (08/21/2013 10:09:48 AM) (Source: DCOM) (User: John-PC)
Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}{9BA05972-F6A8-11CF-A442-00A0C90A8F39}John-PCJohnS-1-5-21-4051095993-3228887501-2653097809-1000LocalHost (Using LRPC)

Error: (08/20/2013 05:20:23 PM) (Source: DCOM) (User: John-PC)
Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}{9BA05972-F6A8-11CF-A442-00A0C90A8F39}John-PCJohnS-1-5-21-4051095993-3228887501-2653097809-1000LocalHost (Using LRPC)

Error: (08/20/2013 05:20:21 PM) (Source: DCOM) (User: John-PC)
Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}{9BA05972-F6A8-11CF-A442-00A0C90A8F39}John-PCJohnS-1-5-21-4051095993-3228887501-2653097809-1000LocalHost (Using LRPC)

Error: (08/20/2013 05:20:20 PM) (Source: DCOM) (User: John-PC)
Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}{9BA05972-F6A8-11CF-A442-00A0C90A8F39}John-PCJohnS-1-5-21-4051095993-3228887501-2653097809-1000LocalHost (Using LRPC)

Error: (08/20/2013 05:20:15 PM) (Source: DCOM) (User: John-PC)
Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}{9BA05972-F6A8-11CF-A442-00A0C90A8F39}John-PCJohnS-1-5-21-4051095993-3228887501-2653097809-1000LocalHost (Using LRPC)

Error: (08/20/2013 05:20:14 PM) (Source: DCOM) (User: John-PC)
Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}{9BA05972-F6A8-11CF-A442-00A0C90A8F39}John-PCJohnS-1-5-21-4051095993-3228887501-2653097809-1000LocalHost (Using LRPC)

Error: (08/20/2013 05:20:13 PM) (Source: DCOM) (User: John-PC)
Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}{9BA05972-F6A8-11CF-A442-00A0C90A8F39}John-PCJohnS-1-5-21-4051095993-3228887501-2653097809-1000LocalHost (Using LRPC)

Error: (08/19/2013 07:27:42 AM) (Source: DCOM) (User: John-PC)
Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}{9BA05972-F6A8-11CF-A442-00A0C90A8F39}John-PCJohnS-1-5-21-4051095993-3228887501-2653097809-1000LocalHost (Using LRPC)

Error: (08/19/2013 07:27:41 AM) (Source: DCOM) (User: John-PC)
Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}{9BA05972-F6A8-11CF-A442-00A0C90A8F39}John-PCJohnS-1-5-21-4051095993-3228887501-2653097809-1000LocalHost (Using LRPC)

Error: (08/17/2013 08:10:05 AM) (Source: Service Control Manager) (User: )
Description: The WebUpdater service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Microsoft Office Sessions:
=========================
Error: (08/21/2013 00:31:26 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\Corel\Corel PaintShop Photo Pro\X3\PSPClassic\Python Libraries\Lib\distutils\command\wininst-8_d.exe

Error: (08/20/2013 00:59:30 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\Corel\Corel PaintShop Photo Pro\X3\PSPClassic\Python Libraries\Lib\distutils\command\wininst-8_d.exe

Error: (08/19/2013 00:49:17 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\Corel\Corel PaintShop Photo Pro\X3\PSPClassic\Python Libraries\Lib\distutils\command\wininst-8_d.exe

Error: (08/18/2013 02:04:02 AM) (Source: Google_Toolbar)(User: )
Description: Google Toolbar error dump created. ID: Unsubmitted. Local file: C:\Users\John\AppData\Local\Temp\Low\\Google Toolbar\69d97c44-779b-400e-88ae-f91bbb504150.dmp.

Error: (08/18/2013 02:04:00 AM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE10.0.9200.1666060001ce9bd82956a3c231C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Error: (08/18/2013 00:31:25 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\Corel\Corel PaintShop Photo Pro\X3\PSPClassic\Python Libraries\Lib\distutils\command\wininst-8_d.exe

Error: (08/17/2013 11:59:10 AM) (Source: Application Hang)(User: )
Description: WINWORDC.EXE0.0.0.019d801ce9b611a38dd640Q:\140066.enu\Office14\WINWORDC.EXEe9e43d2c-0755-11e3-9fcf-f80f411005f6

Error: (08/17/2013 00:31:58 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\Corel\Corel PaintShop Photo Pro\X3\PSPClassic\Python Libraries\Lib\distutils\command\wininst-8_d.exe

Error: (08/16/2013 08:45:34 AM) (Source: Bonjour Service)(User: )
Description: 460: ERROR: read_msg errno 0 (The operation completed successfully.)

Error: (08/16/2013 08:45:34 AM) (Source: Bonjour Service)(User: )
Description: ERROR: mDNSPlatformReadTCP - recv: 10053

=========================== Installed Programs ============================

24x7 Help (Version: 2.1.0.33)
ABBYY FineReader 6.0 Sprint (Version: 6.00.2146.41621)
Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 3.7.0.2090)
Adobe Flash Player 11 ActiveX (Version: 11.8.800.94)
Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
Adobe Reader X (10.1.7) (Version: 10.1.7)
Advertising Center (Version: 0.0.0.2)
Amazon Kindle
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
avast! Free Antivirus (Version: 8.0.1489.0)
AVG SafeGuard toolbar (Version: 15.5.0.2)
Best Buy pc app (Version: 3.1.1.0)
Bonjour (Version: 3.0.0.10)
CameraHelperMsi (Version: 13.30.1395.0)
CCleaner (Version: 4.03)
Corel Painter Essentials 4
Corel Painter Essentials 4 (Version: 4.2)
Corel PaintShop Photo Pro X3 (Version: 1.00.0000)
Corel PaintShop Photo Pro X3 (Version: 1.6.1.241)
CyberLink PowerDVD 9 (Version: 9.0.2931.50)
D3DX10 (Version: 15.4.2368.0902)
Dropbox (Version: 2.2.3)
erLT (Version: 1.20.138.34)
Gateway InfoCentre (Version: 3.02.3000)
Gateway Recovery Management (Version: 4.05.3015)
Gateway Registration (Version: 1.03.3003)
Gateway ScreenSaver (Version: 1.1.0825.2010)
Gateway Updater (Version: 1.02.3001)
Google Chrome (Version: 28.0.1500.95)
Google Earth Plug-in (Version: 7.1.1.1888)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4209.2358)
Google Update Helper (Version: 1.3.21.153)
HP Photo Creations (Version: 1.0.0.12262)
ICA (Version: 1.6.1.241)
iCloud (Version: 2.1.2.8)
Identity Card (Version: 1.00.3003)
ImagXpress (Version: 7.0.74.0)
ImgBurn (Version: 2.5.7.0)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2141)
InternetHelper3.1 Toolbar (Version: 6.15.0.27)
IPM_PSP_CL (Version: 1.00.0000)
IPM_PSP_COM (Version: 1.00.0000)
iTunes (Version: 11.0.4.4)
J2SE Runtime Environment 5.0 Update 17 (Version: 1.5.0.170)
Java 7 Update 25 (64-bit) (Version: 7.0.250)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
JavaFX 2.1.1 (Version: 2.1.1)
Junk Mail filter update (Version: 15.4.3502.0922)
Lexmark Fax Solutions
Lexmark S300-S400 Series
Lexmark Toolbar (Version: 4.3.37.0)
Logitech Vid HD (Version: 7.2 (7259))
Logitech Webcam Software (Version: 2.30)
LWS Facebook (Version: 13.30.1346.0)
LWS Gallery (Version: 13.30.1379.0)
LWS Help_main (Version: 13.30.1396.0)
LWS Launcher (Version: 13.30.1379.0)
LWS Motion Detection (Version: 13.30.1395.0)
LWS Pictures And Video (Version: 13.30.1395.0)
LWS Twitter (Version: 13.30.1346.0)
LWS Video Mask Maker (Version: 13.30.1379.0)
LWS VideoEffects (Version: 13.30.1379.0)
LWS Webcam Software (Version: 13.30.1379.0)
LWS WLM Plugin (Version: 1.30.1201.0)
LWS YouTube Plugin (Version: 13.30.1346.0)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft PowerPoint Viewer (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Nero 9 Essentials
Nero ControlCenter (Version: 9.0.0.1)
Nero DiscSpeed (Version: 5.4.13.100)
Nero DiscSpeed Help (Version: 5.4.4.100)
Nero DriveSpeed (Version: 4.4.12.100)
Nero DriveSpeed Help (Version: 4.4.4.100)
Nero Express Help (Version: 9.4.37.100)
Nero InfoTool (Version: 6.4.12.100)
Nero InfoTool Help (Version: 6.4.4.100)
Nero Installer (Version: 4.4.9.0)
Nero Online Upgrade (Version: 1.3.0.0)
Nero StartSmart (Version: 9.4.37.100)
Nero StartSmart Help (Version: 9.4.27.100)
Nero StartSmart OEM (Version: 9.4.10.100)
NeroExpress (Version: 9.4.37.100)
neroxml (Version: 1.0.0)
Nikon Message Center 2 (Version: 2.1.0)
Nikon Movie Editor (Version: 2.7.0)
NOOK for PC (Version: 2.5.5.9347)
PaintShop Photo Pro X3 Registration Incentive (Version: 1.00.0000)
Picasa 3 (Version: 3.9)
Picture Control Utility (Version: 1.2.2)
Picture Control Utility x64 (Version: 1.4.11)
PSPPContent (Version: 1.00.0000)
PSPPRO_DCRAW (Version: 13.0.0)
QuickTime (Version: 7.74.80.86)
Realtek High Definition Audio Driver (Version: 6.0.1.5898)
Setup (Version: 1.6.1.241)
Severe Weather Alerts (Version: 1.23.0.0)
Skype Click to Call (Version: 6.9.12585)
Skype™ 6.6 (Version: 6.6.106)
SpywareBlaster 5.0 (Version: 5.0.0)
SySaver (Version: 2)
TurboTax 2011
TurboTax 2011 WinPerFedFormset (Version: 011.000.3351)
TurboTax 2011 WinPerReleaseEngine (Version: 011.000.0496)
TurboTax 2011 WinPerTaxSupport (Version: 011.000.0222)
TurboTax 2011 wmiiper (Version: 011.000.1759)
TurboTax 2011 wrapper (Version: 011.000.0121)
TurboTax 2012 (Version: 2012.0)
TurboTax 2012 WinPerFedFormset (Version: 012.000.1925)
TurboTax 2012 WinPerReleaseEngine (Version: 012.000.0433)
TurboTax 2012 WinPerTaxSupport (Version: 012.000.0179)
TurboTax 2012 wmiiper (Version: 012.000.1329)
TurboTax 2012 wrapper (Version: 012.000.0127)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
ViewNX 2 (Version: 2.7.5)
Welcome Center (Version: 1.02.3005)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Yahoo! BrowserPlus 2.9.8

========================= Devices: ================================

Name: Microsoft PS/2 Mouse
Description: Microsoft PS/2 Mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: i8042prt
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

========================= Memory info: ===================================

Percentage of memory in use: 49%
Total physical RAM: 6109.18 MB
Available physical RAM: 3103.13 MB
Total Pagefile: 12216.54 MB
Available Pagefile: 9043.44 MB
Total Virtual: 4095.88 MB
Available Virtual: 3971.36 MB

========================= Partitions: =====================================

1 Drive c: (Gateway) (Fixed) (Total:916.91 GB) (Free:740.21 GB) NTFS

========================= Users: ========================================

User accounts for \\JOHN-PC

Administrator            Guest                    John                    

**** End of log ****


Gateway SX2803-25e Win 7 Home Premium Intel Pentium E5800 processor Intel GMA X4500 Graphics 1TB HD,6GB DDR3 Memory
HP Pavilion g7 Notebook PC Win 7 Home Premium SP1 AMD A6-3420M APU with Radeon HD Graphics 1.5 GHz 4 GB RAM 64-bit OS
Ipad 2, ver 7.0.4 13.2 GB capacity


#7 tomcatlover

tomcatlover
  • Topic Starter

  • Members
  • 275 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:05:47 PM

Posted 21 August 2013 - 09:38 AM

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.08.21.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16660
John :: JOHN-PC [administrator]

8/21/2013 10:32:27 AM
mbam-log-2013-08-21 (10-32-27).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 248222
Time elapsed: 4 minute(s),

Memory Processes Detected: 1
C:\Program Files (x86)\24x7Help\App24x7Svc.exe (PUP.Optional.24x7) -> 1616 -> Delete on reboot.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 5
HKLM\SYSTEM\CurrentControlSet\Services\24x7HelpSvc (PUP.Optional.24x7) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A957F04C-49F4-4375-8C8A-D04B769EFE47}_is1 (PUP.Optional.24x7) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\24x7HELP (PUP.Optional.24x7) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\INSTALLCORE (PUP.Optional.InstallCore.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\24x7HELP (PUP.Optional.24x7) -> Quarantined and deleted successfully.

Registry Values Detected: 2
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|24x7HELP (PUP.Optional.24x7) -> Data: "C:\Program Files (x86)\24x7Help\App24x7Help.exe" /STARTUP -> Quarantined and deleted successfully.
HKCU\Software\InstallCore|tb (PUP.Optional.InstallCore.A) -> Data: 0F -> Quarantined and deleted successfully.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 5
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Pro (PUP.Optional.OptimizerPro.A) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\24x7 Help (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Program Files (x86)\24x7Help (PUP.Optional.24x7) -> Delete on reboot.
C:\Program Files (x86)\24x7Help\Update (PUP.Optional.24x7) -> Quarantined and deleted successfully.

Files Detected: 57
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Pro\Optimizer Pro on the Web.lnk (PUP.Optional.OptimizerPro.A) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Pro\Help.lnk (PUP.Optional.OptimizerPro.A) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Pro\Optimizer Pro.lnk (PUP.Optional.OptimizerPro.A) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Pro\Uninstall Optimizer Pro.lnk (PUP.Optional.OptimizerPro.A) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\bubble.xml (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\24x7bubble_Left.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\24x7bubble_Right.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\24x7bubble_X00.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\24x7bubble_X01.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\24x7bubble_X02.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\24x7Dark001_SettingsActive.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\24x7Dark001_SettingsBack.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\24x7Dark001_SettingsHover.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\24x7Dark_NoTabs_Back00.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\24x7Dark_NoTabs_PhoneIcon.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\24x7logoNew_dark01.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\24x7man_dark01.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\24x7_UploaderDark01.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\ArrowSmall.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\ArrowSmallHot.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\Hardware_Icon.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\HotInactiveTabLeft.bmp (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\HotInactiveTabRight.bmp (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\MainImg_SettingsDark01.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\Navigation_HomeIcon00_Dark01.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\Navigation_HomeIcon01_Dark01.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\Navigation_SettingsIcon00_Dark01.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\Navigation_SettingsIcon01_Dark01.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\OK_IconGreen01.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\PeriodicSystemCheckBubble.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\Phones_Icon.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\PushedInactiveTabLeft.bmp (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\PushedInactiveTabRight.bmp (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\Security_Icon.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\skin.xml (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\Software_Icon.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\SupportCheck01_arrow00.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\SupportCheck01_arrow01.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\Warning_Icon01.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\Warning_IconOrange01.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\Warning_IconRed01.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\WhiteTabLeft.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Users\John\AppData\Roaming\24x7 Help\skin\WhiteTabRight.png (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\24x7 Help\24x7 Help.lnk (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\24x7 Help\24x7Help.org.url (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\24x7 Help\Uninstall 24x7 Help.lnk (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Program Files (x86)\24x7Help\unins000.dat (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Program Files (x86)\24x7Help\24x7desk.64.dll (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Program Files (x86)\24x7Help\24x7desk.dll (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Program Files (x86)\24x7Help\App24x7Help.exe (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Program Files (x86)\24x7Help\App24x7Hook.dll (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Program Files (x86)\24x7Help\App24x7Hook.exe (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Program Files (x86)\24x7Help\App24x7Hook64.dll (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Program Files (x86)\24x7Help\App24x7Hook64.exe (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Program Files (x86)\24x7Help\App24x7Svc.exe (PUP.Optional.24x7) -> Delete on reboot.
C:\Program Files (x86)\24x7Help\unins000.exe (PUP.Optional.24x7) -> Quarantined and deleted successfully.
C:\Program Files (x86)\24x7Help\unins000.msg (PUP.Optional.24x7) -> Quarantined and deleted successfully.

(end)
 


Gateway SX2803-25e Win 7 Home Premium Intel Pentium E5800 processor Intel GMA X4500 Graphics 1TB HD,6GB DDR3 Memory
HP Pavilion g7 Notebook PC Win 7 Home Premium SP1 AMD A6-3420M APU with Radeon HD Graphics 1.5 GHz 4 GB RAM 64-bit OS
Ipad 2, ver 7.0.4 13.2 GB capacity


#8 tomcatlover

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Posted 21 August 2013 - 10:01 AM

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.1.1005

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16660

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 3.192000 GHz
Memory total: 6405935104, free: 3943550976

Downloaded database version: v2013.08.21.04
Initializing...
------------ Kernel report ------------
     08/21/2013 10:49:54
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\System32\Drivers\aswVmm.sys
\SystemRoot\System32\Drivers\aswRvrt.sys
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\System32\Drivers\aswSnx.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\??\C:\Windows\system32\drivers\avgtpx64.sys
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\Drivers\aswTdi.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\Drivers\aswrdr2.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\System32\Drivers\aswSP.SYS
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\e1y60x64.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\drivers\1394ohci.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\drivers\mouclass.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\IntcHdmi.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\lvbflt64.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\drivers\usbaudio.sys
\SystemRoot\system32\DRIVERS\lvrs64.sys
\SystemRoot\system32\DRIVERS\lvuvc64.sys
\SystemRoot\system32\drivers\hidusb.sys
\SystemRoot\system32\drivers\HIDCLASS.SYS
\SystemRoot\system32\drivers\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\dot4usb.sys
\SystemRoot\system32\DRIVERS\Dot4.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\drivers\Dot4Prt.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\??\C:\Windows\system32\drivers\aswMonFlt.sys
\SystemRoot\System32\Drivers\aswFsBlk.SYS
\SystemRoot\system32\DRIVERS\Sftvollh.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\system32\DRIVERS\Sftfslh.sys
\SystemRoot\system32\DRIVERS\Sftplaylh.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\Sftredirlh.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xfffffa80094d3790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000071\
Lower Device Object: 0xfffffa80094e9640
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8008c0f6c0
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000070\
Lower Device Object: 0xfffffa8008e77750
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8008245060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8005f90050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Device number: 0, partition: 3
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8008245060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8008245ab0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8008245060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8005f90050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 71B49C11

Partition information:

    Partition 0 type is Other (0x27)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 30408704

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 30410752  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 30615552  Numsec = 1922907568

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 1000204886016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1953505168-1953525168)...
Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xfffffa8008c0f6c0, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8008b16b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8008c0f6c0, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8008e77750, DeviceName: \Device\00000070\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xfffffa80094d3790, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8008b166e0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80094d3790, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80094e9640, DeviceName: \Device\00000071\, DriverName: \Driver\USBSTOR\
------------ End ----------
Scan finished
=======================================

Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_1_30410752_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removal finished
 


Gateway SX2803-25e Win 7 Home Premium Intel Pentium E5800 processor Intel GMA X4500 Graphics 1TB HD,6GB DDR3 Memory
HP Pavilion g7 Notebook PC Win 7 Home Premium SP1 AMD A6-3420M APU with Radeon HD Graphics 1.5 GHz 4 GB RAM 64-bit OS
Ipad 2, ver 7.0.4 13.2 GB capacity


#9 tomcatlover

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Posted 21 August 2013 - 10:03 AM

Malwarebytes Anti-Rootkit BETA 1.06.1.1005
www.malwarebytes.org

Database version: v2013.08.21.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16660
John :: JOHN-PC [administrator]

8/21/2013 10:49:57 AM
mbar-log-2013-08-21 (10-49-57).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: PUP
Objects scanned: 274933
Time elapsed: 9 minute(s),

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)


Gateway SX2803-25e Win 7 Home Premium Intel Pentium E5800 processor Intel GMA X4500 Graphics 1TB HD,6GB DDR3 Memory
HP Pavilion g7 Notebook PC Win 7 Home Premium SP1 AMD A6-3420M APU with Radeon HD Graphics 1.5 GHz 4 GB RAM 64-bit OS
Ipad 2, ver 7.0.4 13.2 GB capacity


#10 tomcatlover

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Posted 21 August 2013 - 10:05 AM

Rkill 2.6.1 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 08/21/2013 11:03:28 AM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* No malware processes found to kill.

Checking Registry for malware related settings:

* Explorer Policy Removed:  NoActiveDesktopChanges [HKLM]

Backup Registry file created at:
C:\Users\John\Desktop\rkill\rkill-08-21-2013-11-03-32.reg

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* No issues found.

Checking Windows Service Integrity:

* No issues found.

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* No issues found.

Program finished at: 08/21/2013 11:04:42 AM
Execution time: 0 hours(s), 1 minute(s), and 14 seconds(s)
 


Gateway SX2803-25e Win 7 Home Premium Intel Pentium E5800 processor Intel GMA X4500 Graphics 1TB HD,6GB DDR3 Memory
HP Pavilion g7 Notebook PC Win 7 Home Premium SP1 AMD A6-3420M APU with Radeon HD Graphics 1.5 GHz 4 GB RAM 64-bit OS
Ipad 2, ver 7.0.4 13.2 GB capacity


#11 tomcatlover

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Posted 21 August 2013 - 10:10 AM

Ok..........that's it, instructions followed to the letter, but did not see any instruction to reboot following the rkill scan. Is it safe to do so now? I'm guessing it is, but would like a little reinforcement :grinner:


Gateway SX2803-25e Win 7 Home Premium Intel Pentium E5800 processor Intel GMA X4500 Graphics 1TB HD,6GB DDR3 Memory
HP Pavilion g7 Notebook PC Win 7 Home Premium SP1 AMD A6-3420M APU with Radeon HD Graphics 1.5 GHz 4 GB RAM 64-bit OS
Ipad 2, ver 7.0.4 13.2 GB capacity


#12 tomcatlover

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Posted 21 August 2013 - 01:12 PM

Looking this over, I see that I will need to update Adobe Reader. I also saw that the driver for my mouse needs to be upgraded? Hmmmmmm. I can do that after we've determined I'm 'clean' again.


Edited by tomcatlover, 21 August 2013 - 01:16 PM.

Gateway SX2803-25e Win 7 Home Premium Intel Pentium E5800 processor Intel GMA X4500 Graphics 1TB HD,6GB DDR3 Memory
HP Pavilion g7 Notebook PC Win 7 Home Premium SP1 AMD A6-3420M APU with Radeon HD Graphics 1.5 GHz 4 GB RAM 64-bit OS
Ipad 2, ver 7.0.4 13.2 GB capacity


#13 Broni

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Posted 21 August 2013 - 08:25 PM

I also saw that the driver for my mouse needs to be upgraded?

Where exactly do you see that info?

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


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#14 tomcatlover

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Posted 21 August 2013 - 09:01 PM

I saw it about the mouse.....Farbar Mini Toolbox under Devices.


Gateway SX2803-25e Win 7 Home Premium Intel Pentium E5800 processor Intel GMA X4500 Graphics 1TB HD,6GB DDR3 Memory
HP Pavilion g7 Notebook PC Win 7 Home Premium SP1 AMD A6-3420M APU with Radeon HD Graphics 1.5 GHz 4 GB RAM 64-bit OS
Ipad 2, ver 7.0.4 13.2 GB capacity


#15 Broni

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Posted 21 August 2013 - 09:11 PM

If your mouse works fine do nothing.

 

Go ahead with other steps.


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