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hard drive - current pending sector / offline uncorrectable sector count


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#1 raverrebel

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Posted 20 August 2013 - 04:39 PM

Hi all,

 

sometimes my Computer slows very much down and I am (nearly) unable to do something.

 

The Task Manager showed that only 1,5 of 4 GB RAM are used. The CPU is at nearly 0%. That seems not to be a problem.

But when I open the Ressource Manager it shows that my hard disk has 100% time with maximal activity without writing much (most of the time: nothing). While being inactive (I am doing nothing except viewing the Ressource Manager) there are some tasks which bother me (mainly svchost local service network restricted). Sometimes they go away and the computer is working properly, sometimes not. Another important point is that the answering time of the tasks who are doing smth with my hard disk are often over 5000 (the "best" was 16.000).

 

 

My hard drive shows some problems and I don't know how to solve them.

Here is the Speedfan result: http://www.hddstatus.com/hdrepshowreport.php?ReportCode=7224304&ReportVerification=626C94B9

Here is the CrystalDiskInfo result: http://i39.tinypic.com/11gsnev.jpg

 

This was my first Topic concerning this problem

http://www.bleepingcomputer.com/forums/t/500544/computer-running-slow-hard-disk-problem/

but I was forwarded to check for Malware

http://www.bleepingcomputer.com/forums/t/502976/slow-computer-no-high-ram-cpu-usage/

and now I was advised to post here. Hope you can help.



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#2 JHMcG

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Posted 20 August 2013 - 06:48 PM

Could try running "Crap Cleaner" on your HDD, that often speeds things up considerably. Also a defrag is well worth doing. If you still have problems after doing those things, then it is probably some sort of "Software Problem".



#3 raverrebel

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Posted 21 August 2013 - 03:50 AM

I have "CCleaner" installed on my computer but even if I clean the stuff (not the regristry!) it doesn't help.

I don't know how much my hard drive is defragmented (can't look it up, because my computer isn't working at the moment, it needs over an hour to shut down.., sometimes it works, sometimes not, at this moment not). But I will take a look at it when it works. But I am pretty sure that it is not the problem.

 

What about the Speedfan and CrystalDisk results? Both programs show me the same problems and I dont know how to handle them. These could be related to the long answering time of some programs



#4 Anshad Edavana

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Posted 21 August 2013 - 05:28 AM

Hi

 

Only proven way to verify the health status of a hard drive is to run the manufacturer's diagnostic  tools.  Please download and run Western Digital data life guard diagnostics from the below link.

 

http://support.wdc.com/product/download.asp?groupid=605&sid=3&lang=en

 

Run an extended test and it will tell you whether the hard drive is failing or not.



#5 raverrebel

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Posted 21 August 2013 - 06:07 PM

Damn, I think I need to buy another hard drive.

He found to many bad sectors and stopped the test.

http://i44.tinypic.com/313k3m0.jpg

 

On the support page it says: "If any of the tests fail, including the Quick Test, replacement of the drive may be necessary."

 

Any chances to repair it or maybe suggestions which hard drive to buy (or a USB 3.0 external drive?)



#6 Anshad Edavana

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Posted 21 August 2013 - 11:05 PM

Hi

 

Unfortunately you need to replace the drive. Even a single bad sector means the drive is failing. Copy all your data to an external medium or DVD and replace the drive as soon as possible.



#7 raverrebel

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Posted 22 August 2013 - 04:44 AM

Damn it. But thanks a lot! This topic can be closed.



#8 hamluis

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Posted 23 August 2013 - 04:57 PM

We don't normally close topics...preferring to leave them available in the future, for reference purposes.

 

Louis






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