Hi everyone, my name is Karen. I am obviously new to bleepingcomputers.com, however I have had some great success in the past using them in help with infected/troubled computers. I am not a computer expert to say the least, but I have taken many computer classes in college...everything from Windows to desktop publishing to Information technology to Microsoft certification classes, including networking Infrastructure. But to be honest a lot of the latter really went over my head and I have found that I've learned the most about computers by simple hands on, trial-and-error, and believe it or not...common sense. I've always enjoyed computers, as well as fixing them and especially building them from bare bones, and I think the reason I've actually been so successful at it is because I will only fix or do or change what I know how to and not mess with what I know is out of my league.
Anyway, since I have come to trust this website and the information I have gotten from it, it's actually reassuring to know it's here with the tremendous amount of other sites, etc. on the web that you can't trust...and what's really scary is how they've found ways to create fake websites, updates, and the like that simulate usually known trusted sites (i.e. Microsoft, Adobe, Java, etc) so now we even have to double check them...One example is how I've for years used and trusted Spybot, but just recently my roommate's computer got infected from I guess it's tea timer live update or program or whatever it is, called SDHookHelper.exe. My point being that I guess they figured out how to hack into Spybot too??
Long story short ha ha...I'm glad to now officially be a part of your community and look forward to your much needed advise and guidance.