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Suddenly unable to brows the internet.


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5 replies to this topic

#1 TheIronGiant

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Posted 19 August 2013 - 04:37 PM

Hello there and thank you for taking the time to view my post. About two weeks ago I was suddenly unable to connect to the internet despite having a full wireless connection. I am using an 802.11n WLAN USB card which checks out fine in device manager. Naturally I ran Spybot and Malwarebytes to check for a virus, they discovered a few things but nothing particularly sinister.

Then I checked windows firewall to see if the problem lied there. But when trying to access the firewall I would get the error 0x8007042c restricting me from accessing it in any way. I tried a system restore and sfc/scannow command prompt to no avail. I also tried Microsoft's official solution to this problem with no success.

------------------
System Information
------------------
Time of this report: 8/18/2013, 18:23:26
Machine name: GREG
Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
Processor: Intel® Core™ i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8172MB RAM
Page File: 1397MB used, 14966MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 64bit Unicode

 

Thank you for your time! 



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#2 caperjac

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Posted 19 August 2013 - 07:56 PM

try connected it wired through the network adapter to your router  and see how if it works wired


Edited by caperjac, 19 August 2013 - 07:56 PM.

My answers are my opinion only,usually


#3 dc3

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Posted 24 August 2013 - 04:32 PM

Try using resolutions 2, 3, and 4 at this Microsoft Support website.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 michael0master

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Posted 24 August 2013 - 11:08 PM

Hello there and thank you for taking the time to view my post. About two weeks ago I was suddenly unable to connect to the internet despite having a full wireless connection. I am using an 802.11n WLAN USB card which checks out fine in device manager. Naturally I ran Spybot and Malwarebytes to check for a virus, they discovered a few things but nothing particularly sinister.

Then I checked windows firewall to see if the problem lied there. But when trying to access the firewall I would get the error 0x8007042c restricting me from accessing it in any way. I tried a system restore and sfc/scannow command prompt to no avail. I also tried Microsoft's official solution to this problem with no success.

------------------
System Information
------------------
Time of this report: 8/18/2013, 18:23:26
Machine name: GREG
Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
Processor: Intel® Core™ i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8172MB RAM
Page File: 1397MB used, 14966MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 64bit Unicode

 

Thank you for your time! 

I'm new to this forum, but i have a lot of experience. When i have a problem like this, i run this particular tools in my pc

 

Combofix http://www.bleepingcomputer.com/download/combofix/dl/12/

AdwCleaner http://www.bleepingcomputer.com/download/adwcleaner/dl/125/

 

Normally that solves the problem.



#5 caperjac

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Posted 25 August 2013 - 06:08 AM

 

Hello there and thank you for taking the time to view my post. About two weeks ago I was suddenly unable to connect to the internet despite having a full wireless connection. I am using an 802.11n WLAN USB card which checks out fine in device manager. Naturally I ran Spybot and Malwarebytes to check for a virus, they discovered a few things but nothing particularly sinister.

Then I checked windows firewall to see if the problem lied there. But when trying to access the firewall I would get the error 0x8007042c restricting me from accessing it in any way. I tried a system restore and sfc/scannow command prompt to no avail. I also tried Microsoft's official solution to this problem with no success.

------------------
System Information
------------------
Time of this report: 8/18/2013, 18:23:26
Machine name: GREG
Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
Processor: Intel® Core™ i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8172MB RAM
Page File: 1397MB used, 14966MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 64bit Unicode

 

Thank you for your time! 

I'm new to this forum, but i have a lot of experience. When i have a problem like this, i run this particular tools in my pc

 

Combofix http://www.bleepingcomputer.com/download/combofix/dl/12/

AdwCleaner http://www.bleepingcomputer.com/download/adwcleaner/dl/125/

 

Normally that solves the problem.

 

it is not recommended to run Combofix with out the aid of a qualified helper ,for many good reasons ,


My answers are my opinion only,usually


#6 dc3

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Posted 25 August 2013 - 08:22 AM

it is not recommended to run Combofix with out the aid of a qualified helper ,for many good reasons ,

 

To add to what caperjac has posted, members of the Malware Removal Team in the Security forums are trained in the use of Combofix.  If this tool is used improperly it can cause more problems than what you started out with.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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