A Windows XP SP3 computer that belongs to a friend of mine was having "serious problems", so he downloaded Kaspersky Anti-Virus 2013 Trial and ran that. He used it to remove/disable many issues, including several backdoors, exploits, etc..
His system is still operating rather strangely, according to him. Sometimes programs are very slow to start, such as Microsoft Word, for example. Occasionally DLLs will end unexpectedly. And sometimes print jobs will stop before the document has completely printed.
I talked him through installing TeamViewer. I'm slowly reviewing his system.
I generated a KAV report and can provide it, if you wish.
I am also running some scans. TDDSKiller showed just 1 suspicious object (service: sptd) which is not an issue.
Malwarebytes Anti-Rootkit (MBAR) is still running. So far it's found 2 issues, but both files seem to be in the wastebasket.
I also used SpeedFan and its simplistic disk diagnostic tools. It's reporting several (27) hard drive sectors which have been replaced. Looks like the drive could be on its way out.
It also doesn't help that this XP PC only has 512MB (I used CrucialScan to find that out. 512MB is maxed out).
I'm looking for assistance in completing the clean-up of this system w/regards to malware. I plan to stop when MBAR completes.
What logs can I provide to you?
Bill (me) & Brian (laptop owner)