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Trojan.Zaccess found in Malwarebytes, but not able to remove


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#1 Jimmy Burt

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Posted 19 August 2013 - 02:47 PM

I am trying to clean a computer for a friend that continually finds "Trojan.Zaccess registry Key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\etadpug

No other program that I have ran, seems to detect this problem, except MBAM, and it is apparently not able to finish the removal.  I have disabled System Restore when I first started to attempt and clean this system.

 

The computer is running Windows XP Pro SP3, with (I believe) all the latest updates installed.

 

I am attaching the DDS log.  I have tried about everything that I can think of on my own, so now I am here to seek more experience help with this cleanup.

 

Thanks in advance.

 

JimmyB

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#2 Jimmy Burt

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Posted 19 August 2013 - 07:46 PM

I am closing this thread, as I am being supported on the Malwarebyte's forum.



#3 fireman4it

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Posted 20 August 2013 - 06:03 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

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The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

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