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Connected to Network; No Internet Access :(


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10 replies to this topic

#1 RDS21

RDS21

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Posted 18 August 2013 - 08:22 PM

Hello,

 

Recently we had Comcast set-up there internet service at our condo.  Since then my laptop will not open any webpages on any of my browsers.  Chrome shows "This webpage is not available"; IE "This Page Cannot be Displayed" etc.  The other laptop we have connects fine and is viewing everything properly.  I have connected to multiple other wireless networks and the same thing happens every time.

 

This has been going on for a week already, and I finally had time to spend most of the day today trying to figure this out with no success... 

 

Random info that might help you, help me.  

 

  • OS is Windows 8
  • Machine is a newish Acer
  • Modem is an Arris t862
  • Direct ethernet connection works, WiFi is the problem
  • I uninstalled McAfee about the same time as we got the new ISP, not sure if that is relevant.     

Any help is appreciated!



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#2 jhayz

jhayz

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  • Local time:04:20 PM

Posted 18 August 2013 - 09:32 PM

:welcome: to Bleeping Computer!

 

 

I uninstalled McAfee about the same time as we got the new ISP, not sure if that is relevant.

 

Download SecurityCheck.exe from Here

. Run SecurityCheck and follow the instruction from inside the code box.
. When the scan is finished, a notepad will automatically open as check.txt
   Please copy and paste the contents here on your next reply.

 

Download MiniToolBox and open/run the program.
When open, checkmark or select all options then click Go.
A notepad will open then copy-paste the report on your next reply.


Edited by jhayz, 19 August 2013 - 07:29 PM.

Tekken
 


#3 RDS21

RDS21
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Posted 19 August 2013 - 01:37 PM

Hi,

 

Here are the securitycheck results.

 

 Results of screen317's Security Check version 0.99.72  
   x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Windows Defender   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Google Chrome 28.0.1500.72  
 Google Chrome 28.0.1500.95  
````````Process Check: objlist.exe by Laurent````````  
 Windows Defender MSMpEng.exe 
 Windows Defender MsMpEng.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 
 

And the MiniToolBox:  Please note that I did this with the ethernet plugged in.  Do you want to see results when its the non-functioning WiFi?

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Ryan (administrator) on 19-08-2013 at 13:32:36
Running from "C:\Users\Ryan\Downloads"
Microsoft Windows 8  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.30) = Ethernet (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Qualcomm Atheros AR5BWB222 Wireless Network Adapter = Wi-Fi (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : RDS
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.il.comcast.net.
 
Wireless LAN adapter Local Area Connection* 12:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 12-68-9D-9F-DA-46
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Qualcomm Atheros AR5BWB222 Wireless Network Adapter
   Physical Address. . . . . . . . . : 20-68-9D-9F-DA-46
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 20-68-9D-A0-26-32
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Ethernet:
 
   Connection-specific DNS Suffix  . : hsd1.il.comcast.net.
   Description . . . . . . . . . . . : Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
   Physical Address. . . . . . . . . : 70-54-D2-0A-21-B4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:d:3080:548:5cbc:9d8d:417b:2208(Preferred) 
   Temporary IPv6 Address. . . . . . : 2601:d:3080:548:441c:c484:2ae:f32d(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::5cbc:9d8d:417b:2208%12(Preferred) 
   IPv4 Address. . . . . . . . . . . : 10.0.0.9(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, August 19, 2013 1:22:15 PM
   Lease Expires . . . . . . . . . . : Monday, August 26, 2013 1:22:14 PM
   Default Gateway . . . . . . . . . : fe80::21d:d3ff:feb6:37f1%12
                                       10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 208688338
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-36-35-CE-70-54-D2-0A-21-B4
   DNS Servers . . . . . . . . . . . : 2001:558:feed::1
                                       2001:558:feed::2
                                       75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:20e3:eb3:bc50:60f(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::20e3:eb3:bc50:60f%18(Preferred) 
   Default Gateway . . . . . . . . . : 
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.hsd1.il.comcast.net.:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.il.comcast.net.
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cdns01.comcast.net
Address:  2001:558:feed::1
 
Name:    google.com
Addresses:  2607:f8b0:4009:803::100e
 173.194.46.78
 173.194.46.66
 173.194.46.69
 173.194.46.73
 173.194.46.72
 173.194.46.71
 173.194.46.65
 173.194.46.64
 173.194.46.70
 173.194.46.68
 173.194.46.67
 
 
Pinging google.com [2607:f8b0:4009:804::1005] with 32 bytes of data:
Reply from 2607:f8b0:4009:804::1005: time=15ms 
Reply from 2607:f8b0:4009:804::1005: time=13ms 
 
Ping statistics for 2607:f8b0:4009:804::1005:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 13ms, Maximum = 15ms, Average = 14ms
Server:  cdns01.comcast.net
Address:  2001:558:feed::1
 
Name:    yahoo.com
Addresses:  98.139.183.24
 98.138.253.109
 206.190.36.45
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=48ms TTL=49
Reply from 98.139.183.24: bytes=32 time=82ms TTL=49
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 48ms, Maximum = 82ms, Average = 65ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 17...12 68 9d 9f da 46 ......Microsoft Wi-Fi Direct Virtual Adapter
 16...20 68 9d 9f da 46 ......Qualcomm Atheros AR5BWB222 Wireless Network Adapter
 14...20 68 9d a0 26 32 ......Bluetooth Device (Personal Area Network)
 12...70 54 d2 0a 21 b4 ......Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
  1...........................Software Loopback Interface 1
 18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1         10.0.0.9     20
         10.0.0.0    255.255.255.0         On-link          10.0.0.9    276
         10.0.0.9  255.255.255.255         On-link          10.0.0.9    276
       10.0.0.255  255.255.255.255         On-link          10.0.0.9    276
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link          10.0.0.9    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link          10.0.0.9    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 12    276 ::/0                     fe80::21d:d3ff:feb6:37f1
  1    306 ::1/128                  On-link
 18    306 2001::/32                On-link
 18    306 2001:0:4137:9e76:20e3:eb3:bc50:60f/128
                                    On-link
 12    276 2601:d:3080:548::/64     On-link
 12    276 2601:d:3080:548:441c:c484:2ae:f32d/128
                                    On-link
 12    276 2601:d:3080:548:5cbc:9d8d:417b:2208/128
                                    On-link
 12    276 fe80::/64                On-link
 18    306 fe80::/64                On-link
 18    306 fe80::20e3:eb3:bc50:60f/128
                                    On-link
 12    276 fe80::5cbc:9d8d:417b:2208/128
                                    On-link
  1    306 ff00::/8                 On-link
 18    306 ff00::/8                 On-link
 12    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [55296] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [66560] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [72192] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [53760] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [64000] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/18/2013 07:22:15 PM) (Source: ETDService) (User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
Error: (08/18/2013 06:01:03 PM) (Source: ETDService) (User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
Error: (08/18/2013 05:29:23 PM) (Source: ETDService) (User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
Error: (08/18/2013 05:21:58 PM) (Source: ETDService) (User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
Error: (08/18/2013 04:20:06 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: RDS)
Description: App DefaultBrowser_NOPUBLISHERID!Chrome did not launch within its allotted time.
 
Error: (08/18/2013 04:20:05 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: RDS)
Description: Activation of app DefaultBrowser_NOPUBLISHERID!Chrome failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (08/18/2013 04:20:05 PM) (Source: Application Hang) (User: )
Description: The program chrome.exe version 28.0.1500.95 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: b1c
 
Start Time: 01ce9c589474c365
 
Termination Time: 4294967295
 
Application Path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
Report Id: e9deb771-084b-11e3-be8f-20689da02632
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (08/18/2013 04:19:49 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: RDS)
Description: Package DefaultBrowser_NOPUBLISHERID was terminated because it took too long to suspend.
 
Error: (08/18/2013 04:02:25 PM) (Source: ETDService) (User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
Error: (08/17/2013 08:25:23 PM) (Source: ETDService) (User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
 
System errors:
=============
Error: (08/18/2013 05:52:42 PM) (Source: DCOM) (User: RDS)
Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}{9BA05972-F6A8-11CF-A442-00A0C90A8F39}RDSRyanS-1-5-21-3446861706-1679063400-1468670901-1002LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (08/18/2013 05:21:42 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:27:09 PM on ?8/?18/?2013 was unexpected.
 
Error: (08/13/2013 10:33:07 PM) (Source: Service Control Manager) (User: )
Description: The Interactive Services Detection service terminated with the following error: 
%%1
 
Error: (08/12/2013 05:59:47 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {6DFC2D17-579D-4C1C-93B7-B05B7DCCD766}
 
Error: (08/08/2013 11:02:37 AM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer MELISSA-PC
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{273908D4-B5CA-43EF-B6BD-00D88528EFDE}.
The master browser is stopping or an election is being forced.
 
Error: (08/07/2013 00:38:16 AM) (Source: DCOM) (User: RDS)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}
 
Error: (08/07/2013 00:38:16 AM) (Source: DCOM) (User: RDS)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}
 
Error: (08/07/2013 00:38:16 AM) (Source: DCOM) (User: RDS)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}
 
Error: (08/07/2013 00:38:15 AM) (Source: DCOM) (User: RDS)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}
 
Error: (08/02/2013 00:57:50 AM) (Source: DCOM) (User: RDS)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}
 
 
Microsoft Office Sessions:
=========================
Error: (08/18/2013 07:22:15 PM) (Source: ETDService)(User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
Error: (08/18/2013 06:01:03 PM) (Source: ETDService)(User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
Error: (08/18/2013 05:29:23 PM) (Source: ETDService)(User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
Error: (08/18/2013 05:21:58 PM) (Source: ETDService)(User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
Error: (08/18/2013 04:20:06 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: RDS)
Description: DefaultBrowser_NOPUBLISHERID!Chrome
 
Error: (08/18/2013 04:20:05 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: RDS)
Description: DefaultBrowser_NOPUBLISHERID!Chrome-2147023170
 
Error: (08/18/2013 04:20:05 PM) (Source: Application Hang)(User: )
Description: chrome.exe28.0.1500.95b1c01ce9c589474c3654294967295C:\Program Files (x86)\Google\Chrome\Application\chrome.exee9deb771-084b-11e3-be8f-20689da02632
 
Error: (08/18/2013 04:19:49 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: RDS)
Description: DefaultBrowser_NOPUBLISHERID
 
Error: (08/18/2013 04:02:25 PM) (Source: ETDService)(User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
Error: (08/17/2013 08:25:23 PM) (Source: ETDService)(User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
 
=========================== Installed Programs ============================
 
 clear.fi SDK - Video 2 (Version: 2.1.1925)
 clear.fi SDK- Movie 2 (Version: 2.1.2008)
Acer Backup Manager (Version: 4.0.0.0059)
Acer Device Fast-lane (Version: 1.00.3007)
Acer Instant Update Service (Version: 1.00.3013)
Acer Power Management (Version: 7.00.3006)
Acer Recovery Management (Version: 6.00.3011)
AcerCloud (Version: 2.01.3115)
AcerCloud Docs (Version: 1.00.3201)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 2.1.0.4)
Backup Manager v4 (Version: 4.0.0.0059)
Brother MFL-Pro Suite HL-2280DW (Version: 1.1.3.0)
CCleaner (Version: 4.01)
clear.fi Media (Version: 2.01.3108)
clear.fi Photo (Version: 2.01.3108)
CyberLink MediaEspresso 6.5 (Version: 6.5.3103_44819)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dolby Axon - 1.5.0.1 (Version: 1.5.0.1)
Dolby Home Theater v4 (Version: 7.2.8000.16)
EPSON WF-2530 Series Printer Uninstall
ETDWare PS/2-X64 11.6.8.001_WHQL (Version: 11.6.8.001)
File Type Assistant (Version: 2013.4.8.0)
Free File Viewer 2012 (Version: 2012.10.9.0)
FSCloud version 2.x alpha (Version: 2.x alpha)
Google Chrome (Version: 28.0.1500.95)
Google Earth (Version: 7.1.1.1888)
Google Update Helper (Version: 1.3.21.153)
Identity Card (Version: 2.00.3004)
Intel® Management Engine Components (Version: 8.1.0.1252)
Intel® Processor Graphics (Version: 9.17.10.2867)
Intel® Rapid Storage Technology (Version: 11.5.0.1207)
Intel® SDK for OpenCL - CPU Only Runtime Package (Version: 2.0.0.37149)
Intel® Trusted Connect Service Client (Version: 1.24.388.1)
Launch Manager (Version: 7.0.4)
Live Updater (Version: 2.00.3004)
Microsoft Flight Simulator X (Version: 10.0.60905)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Business 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual Studio 2005 Tools for Office Runtime (Version: 8.0.60940.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
Mumble 1.2.3 (Version: 1.2.3)
MyWinLocker (Version: 4.0.14.35)
MyWinLocker 4 (Version: 4.0.14.35)
MyWinLocker Suite (Version: 4.0.14.24)
NTI Media Maker 9 (Version: 9.0.2.9008)
Nuance PaperPort 12 (Version: 12.1.0000)
Nuance PDF Viewer Plus (Version: 5.30.3290)
NVIDIA Control Panel 306.97 (Version: 306.97)
NVIDIA Graphics Driver 306.97 (Version: 306.97)
NVIDIA Install Application (Version: 2.1002.85.551)
NVIDIA Optimus 1.10.8 (Version: 1.10.8)
NVIDIA PhysX (Version: 9.12.0613)
NVIDIA PhysX System Software 9.12.0613 (Version: 9.12.0613)
NVIDIA Update 1.10.8 (Version: 1.10.8)
NVIDIA Update Components (Version: 1.10.8)
Office Addin (Version: 2.01.3200)
PaperPort Image Printer 64-bit (Version: 1.00.0001)
Portforward Static IP Address 1.0.47 (Version: 1.0.47)
Qualcomm Atheros Bluetooth Suite (64) (Version: 8.0.0.206)
Qualcomm Atheros WiFi Driver Installation (Version: 11.31)
Realtek High Definition Audio Driver (Version: 6.0.1.6695)
Realtek PCIE Card Reader (Version: 6.2.8400.28123)
Scansoft PDF Professional
Shared C Run-time for x64 (Version: 10.0.0)
Shredder (Version: 2.0.8.9)
Skype™ 6.3 (Version: 6.3.107)
Software Version Updater (Version: 1.1.3.7)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition
Update for Microsoft Outlook Social Connector (KB2583935)
Ventrilo Client for Windows x64 (Version: 3.0.8.0)
Visual Studio 2005 Tools for Office Second Edition Runtime
Visual Studio Tools for the Office system 3.0 Runtime
Visual Studio Tools for the Office system 3.0 Runtime (Version: 9.0.30729)
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (Version: 1)
World of Warcraft (Version: 5.3.0.17128)
Yontoo 2.053 (Version: 2.053)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 32%
Total physical RAM: 5962.27 MB
Available physical RAM: 4020.99 MB
Total Pagefile: 6922.27 MB
Available Pagefile: 4820.87 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.69 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Acer) (Fixed) (Total:680.83 GB) (Free:600.46 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\RDS
 
Administrator            Guest                    Ryan                     
UpdatusUser              
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
29-07-2013 15:02:17 Scheduled Checkpoint
12-08-2013 15:13:10 Scheduled Checkpoint
18-08-2013 01:06:29 Windows Update
 
**** End of log ****


#4 jhayz

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Posted 19 August 2013 - 07:47 PM

1. Please go to your Network and Sharing Center, Change Adapter Settings then Wireless Network Adapter.

2. Right- click the Qualcomm Atheros Wireless Adapter then choose Properties.

3. Highlight Internet Protocol Version 4 (TCP/IPv4) then click Properties.

4. Under General tab, tick Obtain an IP address automatically and DNS server automatically. Click Ok.

5. Check the wireless network connections again.


Tekken
 


#5 RDS21

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Posted 19 August 2013 - 08:36 PM

Thanks for your feedback, no luck yet though.  



#6 jhayz

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Posted 19 August 2013 - 08:49 PM

Can you try disabling the Bluetooth (Personal Area Network) device? Enable your wireless radio button then run Minitoolbox again to check on the IP address logs.


Tekken
 


#7 RDS21

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Posted 19 August 2013 - 08:55 PM

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Ryan (administrator) on 19-08-2013 at 20:53:09
Running from "C:\Users\Ryan\Downloads"
Microsoft Windows 8  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Disconnected)
Qualcomm Atheros AR5BWB222 Wireless Network Adapter = Wi-Fi (Connected)
Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.30) = Ethernet (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : RDS
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Local Area Connection* 12:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 12-68-9D-9F-DA-46
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Qualcomm Atheros AR5BWB222 Wireless Network Adapter
   Physical Address. . . . . . . . . : 20-68-9D-9F-DA-46
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:d:3080:548:98a8:e57e:669c:88cc(Preferred) 
   Temporary IPv6 Address. . . . . . : 2601:d:3080:548:4002:9931:ff9e:a535(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::98a8:e57e:669c:88cc%16(Preferred) 
   Autoconfiguration IPv4 Address. . : 169.254.136.204(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . : fe80::21d:d3ff:feb6:37f1%16
   DHCPv6 IAID . . . . . . . . . . . : 371222685
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-36-35-CE-70-54-D2-0A-21-B4
   DNS Servers . . . . . . . . . . . : 2001:558:feed::1
                                       2001:558:feed::2
                                       192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.il.comcast.net.
   Description . . . . . . . . . . . : Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
   Physical Address. . . . . . . . . : 70-54-D2-0A-21-B4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{273908D4-B5CA-43EF-B6BD-00D88528EFDE}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cdns01.comcast.net
Address:  2001:558:feed::1
 
Name:    google.com
Addresses:  2607:f8b0:4009:803::1008
 74.125.225.134
 74.125.225.130
 74.125.225.133
 74.125.225.129
 74.125.225.128
 74.125.225.131
 74.125.225.137
 74.125.225.135
 74.125.225.142
 74.125.225.136
 74.125.225.132
 
 
Pinging google.com [2607:f8b0:4009:801::1007] with 32 bytes of data:
Reply from 2607:f8b0:4009:801::1007: time=15ms 
Reply from 2607:f8b0:4009:801::1007: time=68ms 
 
Ping statistics for 2607:f8b0:4009:801::1007:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 15ms, Maximum = 68ms, Average = 41ms
Server:  cdns01.comcast.net
Address:  2001:558:feed::1
 
Name:    yahoo.com
Addresses:  98.138.253.109
 98.139.183.24
 206.190.36.45
 
Ping request could not find host yahoo.com. Please check the name and try again.
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 17...12 68 9d 9f da 46 ......Microsoft Wi-Fi Direct Virtual Adapter
 16...20 68 9d 9f da 46 ......Qualcomm Atheros AR5BWB222 Wireless Network Adapter
 12...70 54 d2 0a 21 b4 ......Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
  1...........................Software Loopback Interface 1
 18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      169.254.0.0      255.255.0.0         On-link   169.254.136.204    281
  169.254.136.204  255.255.255.255         On-link   169.254.136.204    281
  169.254.255.255  255.255.255.255         On-link   169.254.136.204    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link   169.254.136.204    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link   169.254.136.204    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 16    281 ::/0                     fe80::21d:d3ff:feb6:37f1
  1    306 ::1/128                  On-link
 16    281 2601:d:3080:548::/64     On-link
 16    281 2601:d:3080:548:4002:9931:ff9e:a535/128
                                    On-link
 16    281 2601:d:3080:548:98a8:e57e:669c:88cc/128
                                    On-link
 16    281 fe80::/64                On-link
 16    281 fe80::98a8:e57e:669c:88cc/128
                                    On-link
  1    306 ff00::/8                 On-link
 16    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [55296] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [66560] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [72192] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [53760] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [64000] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/18/2013 07:22:15 PM) (Source: ETDService) (User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
Error: (08/18/2013 06:01:03 PM) (Source: ETDService) (User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
Error: (08/18/2013 05:29:23 PM) (Source: ETDService) (User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
Error: (08/18/2013 05:21:58 PM) (Source: ETDService) (User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
Error: (08/18/2013 04:20:06 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: RDS)
Description: App DefaultBrowser_NOPUBLISHERID!Chrome did not launch within its allotted time.
 
Error: (08/18/2013 04:20:05 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: RDS)
Description: Activation of app DefaultBrowser_NOPUBLISHERID!Chrome failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (08/18/2013 04:20:05 PM) (Source: Application Hang) (User: )
Description: The program chrome.exe version 28.0.1500.95 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: b1c
 
Start Time: 01ce9c589474c365
 
Termination Time: 4294967295
 
Application Path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
Report Id: e9deb771-084b-11e3-be8f-20689da02632
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (08/18/2013 04:19:49 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: RDS)
Description: Package DefaultBrowser_NOPUBLISHERID was terminated because it took too long to suspend.
 
Error: (08/18/2013 04:02:25 PM) (Source: ETDService) (User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
Error: (08/17/2013 08:25:23 PM) (Source: ETDService) (User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
 
System errors:
=============
Error: (08/18/2013 05:52:42 PM) (Source: DCOM) (User: RDS)
Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}{9BA05972-F6A8-11CF-A442-00A0C90A8F39}RDSRyanS-1-5-21-3446861706-1679063400-1468670901-1002LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (08/18/2013 05:21:42 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:27:09 PM on ?8/?18/?2013 was unexpected.
 
Error: (08/13/2013 10:33:07 PM) (Source: Service Control Manager) (User: )
Description: The Interactive Services Detection service terminated with the following error: 
%%1
 
Error: (08/12/2013 05:59:47 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {6DFC2D17-579D-4C1C-93B7-B05B7DCCD766}
 
Error: (08/08/2013 11:02:37 AM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer MELISSA-PC
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{273908D4-B5CA-43EF-B6BD-00D88528EFDE}.
The master browser is stopping or an election is being forced.
 
Error: (08/07/2013 00:38:16 AM) (Source: DCOM) (User: RDS)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}
 
Error: (08/07/2013 00:38:16 AM) (Source: DCOM) (User: RDS)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}
 
Error: (08/07/2013 00:38:16 AM) (Source: DCOM) (User: RDS)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}
 
Error: (08/07/2013 00:38:15 AM) (Source: DCOM) (User: RDS)
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}
 
Error: (08/02/2013 00:57:50 AM) (Source: DCOM) (User: RDS)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}
 
 
Microsoft Office Sessions:
=========================
Error: (08/18/2013 07:22:15 PM) (Source: ETDService)(User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
Error: (08/18/2013 06:01:03 PM) (Source: ETDService)(User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
Error: (08/18/2013 05:29:23 PM) (Source: ETDService)(User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
Error: (08/18/2013 05:21:58 PM) (Source: ETDService)(User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
Error: (08/18/2013 04:20:06 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: RDS)
Description: DefaultBrowser_NOPUBLISHERID!Chrome
 
Error: (08/18/2013 04:20:05 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: RDS)
Description: DefaultBrowser_NOPUBLISHERID!Chrome-2147023170
 
Error: (08/18/2013 04:20:05 PM) (Source: Application Hang)(User: )
Description: chrome.exe28.0.1500.95b1c01ce9c589474c3654294967295C:\Program Files (x86)\Google\Chrome\Application\chrome.exee9deb771-084b-11e3-be8f-20689da02632
 
Error: (08/18/2013 04:19:49 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: RDS)
Description: DefaultBrowser_NOPUBLISHERID
 
Error: (08/18/2013 04:02:25 PM) (Source: ETDService)(User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
Error: (08/17/2013 08:25:23 PM) (Source: ETDService)(User: )
Description: ETDServiceCreateInteractiveProcess failed w/err 0x000003f0
 
 
=========================== Installed Programs ============================
 
 clear.fi SDK - Video 2 (Version: 2.1.1925)
 clear.fi SDK- Movie 2 (Version: 2.1.2008)
Acer Backup Manager (Version: 4.0.0.0059)
Acer Device Fast-lane (Version: 1.00.3007)
Acer Instant Update Service (Version: 1.00.3013)
Acer Power Management (Version: 7.00.3006)
Acer Recovery Management (Version: 6.00.3011)
AcerCloud (Version: 2.01.3115)
AcerCloud Docs (Version: 1.00.3201)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 2.1.0.4)
Backup Manager v4 (Version: 4.0.0.0059)
Brother MFL-Pro Suite HL-2280DW (Version: 1.1.3.0)
CCleaner (Version: 4.01)
clear.fi Media (Version: 2.01.3108)
clear.fi Photo (Version: 2.01.3108)
CyberLink MediaEspresso 6.5 (Version: 6.5.3103_44819)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dolby Axon - 1.5.0.1 (Version: 1.5.0.1)
Dolby Home Theater v4 (Version: 7.2.8000.16)
ETDWare PS/2-X64 11.6.8.001_WHQL (Version: 11.6.8.001)
File Type Assistant (Version: 2013.4.8.0)
Free File Viewer 2012 (Version: 2012.10.9.0)
FSCloud version 2.x alpha (Version: 2.x alpha)
Google Chrome (Version: 28.0.1500.95)
Google Earth (Version: 7.1.1.1888)
Google Update Helper (Version: 1.3.21.153)
Identity Card (Version: 2.00.3004)
Intel® Management Engine Components (Version: 8.1.0.1252)
Intel® Processor Graphics (Version: 9.17.10.2867)
Intel® Rapid Storage Technology (Version: 11.5.0.1207)
Intel® SDK for OpenCL - CPU Only Runtime Package (Version: 2.0.0.37149)
Intel® Trusted Connect Service Client (Version: 1.24.388.1)
Launch Manager (Version: 7.0.4)
Live Updater (Version: 2.00.3004)
Microsoft Flight Simulator X (Version: 10.0.60905)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Business 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual Studio 2005 Tools for Office Runtime (Version: 8.0.60940.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
MyWinLocker (Version: 4.0.14.35)
MyWinLocker 4 (Version: 4.0.14.35)
MyWinLocker Suite (Version: 4.0.14.24)
NTI Media Maker 9 (Version: 9.0.2.9008)
Nuance PaperPort 12 (Version: 12.1.0000)
Nuance PDF Viewer Plus (Version: 5.30.3290)
NVIDIA Control Panel 306.97 (Version: 306.97)
NVIDIA Graphics Driver 306.97 (Version: 306.97)
NVIDIA Install Application (Version: 2.1002.85.551)
NVIDIA Optimus 1.10.8 (Version: 1.10.8)
NVIDIA PhysX (Version: 9.12.0613)
NVIDIA PhysX System Software 9.12.0613 (Version: 9.12.0613)
NVIDIA Update 1.10.8 (Version: 1.10.8)
NVIDIA Update Components (Version: 1.10.8)
Office Addin (Version: 2.01.3200)
PaperPort Image Printer 64-bit (Version: 1.00.0001)
Portforward Static IP Address 1.0.47 (Version: 1.0.47)
Qualcomm Atheros Bluetooth Suite (64) (Version: 8.0.0.206)
Qualcomm Atheros WiFi Driver Installation (Version: 11.31)
Realtek High Definition Audio Driver (Version: 6.0.1.6695)
Realtek PCIE Card Reader (Version: 6.2.8400.28123)
Scansoft PDF Professional
Shared C Run-time for x64 (Version: 10.0.0)
Shredder (Version: 2.0.8.9)
Skype™ 6.3 (Version: 6.3.107)
Software Version Updater (Version: 1.1.3.7)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition
Update for Microsoft Outlook Social Connector (KB2583935)
Ventrilo Client for Windows x64 (Version: 3.0.8.0)
Visual Studio 2005 Tools for Office Second Edition Runtime
Visual Studio Tools for the Office system 3.0 Runtime
Visual Studio Tools for the Office system 3.0 Runtime (Version: 9.0.30729)
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (Version: 1)
World of Warcraft (Version: 5.3.0.17128)
Yontoo 2.053 (Version: 2.053)
 
========================= Devices: ================================
 
Name: Bluetooth Device (Personal Area Network)
Description: Bluetooth Device (Personal Area Network)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: BthPan
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 28%
Total physical RAM: 5962.27 MB
Available physical RAM: 4250.75 MB
Total Pagefile: 6922.27 MB
Available Pagefile: 5029.74 MB
Total Virtual: 4095.88 MB
Available Virtual: 3969.43 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Acer) (Fixed) (Total:680.83 GB) (Free:600.26 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\RDS
 
Administrator            Guest                    Ryan                     
UpdatusUser              
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
29-07-2013 15:02:17 Scheduled Checkpoint
12-08-2013 15:13:10 Scheduled Checkpoint
18-08-2013 01:06:29 Windows Update
19-08-2013 19:02:05 Removed Mumble 1.2.3
 
**** End of log ****


#8 jhayz

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Posted 19 August 2013 - 09:20 PM

 

DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:d:3080:548:98a8:e57e:669c:88cc(Preferred) 
   Temporary IPv6 Address. . . . . . : 2601:d:3080:548:4002:9931:ff9e:a535(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::98a8:e57e:669c:88cc%16(Preferred) 
   Autoconfiguration IPv4 Address. . : 169.254.136.204(Preferred)

 

 

Did you follow the instructions on Post#4?


Tekken
 


#9 RDS21

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Posted 19 August 2013 - 09:29 PM

Yes I did everything exactly.  I'll try it again.



#10 RDS21

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Posted 19 August 2013 - 09:33 PM

It worked!!! Last time I clicked on the Ethernet properties, not the WiFi ones.  Thank you very much Jhayz!!!!



#11 jhayz

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Posted 19 August 2013 - 09:39 PM

You're Very Welcome on behalf of Bleeping Computer Forums. :)


Tekken
 





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