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Unable to Upgrade to Service Pack 2: Error Code 0x80070002


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#1 GTT54

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Posted 18 August 2013 - 11:50 AM

I have been trying to update my computer to service pack 2 but it keeps failing. I get the error code in the subject, file not found.  I even tried a clean boot and shut off my anti virus and firewall. I tried cleaning up the windows update history as well. I tried the system update readiness tool as well but that just hung.  I had the computer previously cleaned in this forum, http://www.bleepingcomputer.com/forums/t/476212/possible-spyware/.  I am not sure if some files were corrupted after the cleaning. I am running the 64 bit version on a HP Pavilion laptop.  I hope someone can help because I would like to have the latest version.  Thanks.



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#2 hamluis

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Posted 18 August 2013 - 04:19 PM

Well...that "cleaning" took place in Dec 2012...so I would not count on that as any indication about the current status of malware possibilities.

 

Have you tried MS Fixit ?

 

Louis






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