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Malware? Windows Technical Support Called me. Computer VERY Slow


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9 replies to this topic

#1 LAHSLP

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Posted 17 August 2013 - 09:39 PM

I am running Microsoft Security Essentials on this Desktop.  I have had no alerts about viruses etc.

 

Beginning 8/15/13, all Windows applications are extremely slow (Office 2010, Windows Media Player in particular) and freeze up and the error of “not responding” happens regularly. Changing windows in IE and surfing the internet is extremely slow.

8/16/13 I receive a call from “Windows Technical Support” about all of the Window’s errors that have been reported.  He informs me that I have a Trojan virus and tells me how to find the errors in my computer.  I see the errors with his instructions.  He carries on for a long time about how bad they are and that I will be unable to remove them. (And the errors in fact I am unable to delete.)  He wants me to purchase Windows 7 as he informs me that mine is corrupted. He also wants me to purchase anti spyware etc.  I hang up.  I then ran Malwarebytes, Super anti spyware and Microsoft Security Essentials.  The only thing they found was some adware which I removed.  I am still having difficulties with all Windows applications.  I have disconnected this desktop from the internet (hard wired) except to send this message.

 

 

Help!

 

Thanks,

Leigh Ann



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#2 Broni

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Posted 18 August 2013 - 11:19 AM

I hang up

You did very right thing.

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 LAHSLP

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Posted 20 August 2013 - 08:58 AM

Thank you for your detailed instructions.  I have been working on backing up the pictures and documents on this computer.  I have now completed this and will begin on your instructions.

 

 

Also, since this computer is disconnected from internet, we have been using our laptop. It is now slow on the internet but Windows applications are fine.  Are these problems related?

 

Thank you for your help.

 

Leigh Ann



#4 Broni

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Posted 20 August 2013 - 06:29 PM

One computer per topic please.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 LAHSLP

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Posted 21 August 2013 - 09:08 PM

 I have completed the tasks you assigned.Results are posted below.When I went to the link to download Farbar Service Scanner, I did not realize that it would be auto downloaded.There were 2 large green download buttons on the screen and I clicked on the bottom one.This was apparently a mistake and it autodownloaded 7-zip installer, We Care, Wajam, Arcade Parlor, yahoo toolbar and PC optimizer Pro.These were not programs I wanted so I removed them with Revo uninstaller.I was unable to find the PC optimizer Pro with Revo.I then went back to Farbar Service Scanner and allowed it to auto download without clicking on download.

 

Thank you,

Leigh Ann

 

 

 

Results of screen317's Security Check version 0.99.72

 Windows 7 Service Pack 1 x64 (UAC is enabled) 

 Internet Explorer 10 

``````````````Antivirus/Firewall Check:``````````````

 Windows Firewall Enabled! 

Microsoft Security Essentials  

 Antivirus up to date! 

`````````Anti-malware/Other Utilities Check:`````````

 Malwarebytes Anti-Malware version 1.75.0.1300 

 Java 7 Update 25 

 Adobe Flash Player 11.7.700.224 

 Adobe Reader XI 

 Mozilla Firefox 4.0 Firefox out of Date! 

 Google Chrome 28.0.1500.72 

 Google Chrome 28.0.1500.95 

 Google Chrome plugins... 

````````Process Check: objlist.exe by Laurent```````` 

 Microsoft Security Essentials MSMpEng.exe

 Microsoft Security Essentials msseces.exe

 Malwarebytes Anti-Malware mbamservice.exe 

 Malwarebytes Anti-Malware mbamgui.exe 

 Malwarebytes' Anti-Malware mbamscheduler.exe  

 LEX 18 Desktop Weather liveonline_3768898.exe  

`````````````````System Health check`````````````````

 Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

 

Farbar Service Scanner Version: 18-08-2013

Ran by Leigh Ann (administrator) on 20-08-2013 at 22:53:53

Running from "C:\Users\Leigh Ann\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GWFY2Y81"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Normal

****************************************************************

 

Internet Services:

============

 

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo.com is accessible.

 

 

Windows Firewall:

=============

 

Firewall Disabled Policy:

==================

 

 

System Restore:

============

 

System Restore Disabled Policy:

========================

 

 

Action Center:

============

 

 

Windows Update:

============

 

Windows Autoupdate Disabled Policy:

============================

 

 

Windows Defender:

==============

WinDefend Service is not running. Checking service configuration:

The start type of WinDefend service is set to Demand. The default start type is Auto.

The ImagePath of WinDefend service is OK.

The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:

==========================

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]

"DisableAntiSpyware"=DWORD:1

 

Other Services:

==============

File Check:

========

C:\Windows\System32\nsisvc.dll => MD5 is legit

C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit

C:\Windows\System32\dhcpcore.dll => MD5 is legit

C:\Windows\System32\drivers\afd.sys => MD5 is legit

C:\Windows\System32\drivers\tdx.sys => MD5 is legit

C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit

C:\Windows\System32\dnsrslvr.dll => MD5 is legit

C:\Windows\System32\mpssvc.dll => MD5 is legit

C:\Windows\System32\bfe.dll => MD5 is legit

C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit

C:\Windows\System32\SDRSVC.dll => MD5 is legit

C:\Windows\System32\vssvc.exe => MD5 is legit

C:\Windows\System32\wscsvc.dll => MD5 is legit

C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit

C:\Windows\System32\wuaueng.dll => MD5 is legit

C:\Windows\System32\qmgr.dll => MD5 is legit

C:\Windows\System32\es.dll => MD5 is legit

C:\Windows\System32\cryptsvc.dll => MD5 is legit

C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit

C:\Windows\System32\ipnathlp.dll => MD5 is legit

C:\Windows\System32\iphlpsvc.dll => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\System32\rpcss.dll => MD5 is legit

 

 

**** End of log ****

 

MiniToolBox by Farbar  Version: 13-07-2013

Ran by Leigh Ann (administrator) on 20-08-2013 at 22:57:57

Running from "C:\Users\Leigh Ann\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JHLMZXMD"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Normal

***************************************************************************

 

========================= IE Proxy Settings: ==============================

 

Proxy is not enabled.

No Proxy Server is set.

 

========================= FF Proxy Settings: ==============================

 

========================= Hosts content: =================================

 

127.0.0.1       localhost

 

========================= IP Configuration: ================================

 

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)

 

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global

add route prefix=169.254.0.0/16 interface="iftype0_0" nexthop=192.168.2.4 metric=1 publish=Yes

 

 

popd

# End of IPv4 configuration

 

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : SchoolRoom-PC

   Primary Dns Suffix  . . . . . . . :

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

   DNS Suffix Search List. . . . . . : RosehillAcademy

 

Ethernet adapter Local Area Connection:

 

   Connection-specific DNS Suffix  . : RosehillAcademy

   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

   Physical Address. . . . . . . . . : B8-AC-6F-D8-BD-F7

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::f10d:c03e:6495:c85d%10(Preferred)

   IPv4 Address. . . . . . . . . . . : 192.168.2.2(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Tuesday, August 20, 2013 10:46:20 PM

   Lease Expires . . . . . . . . . . : Saturday, September 27, 2149 5:26:18 AM

   Default Gateway . . . . . . . . . : 192.168.2.1

   DHCP Server . . . . . . . . . . . : 192.168.2.1

   DHCPv6 IAID . . . . . . . . . . . : 246983791

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-1E-09-6A-B8-AC-6F-D8-BD-F7

   DNS Servers . . . . . . . . . . . : 192.168.2.1

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Tunnel adapter isatap.RosehillAcademy:

 

   Connection-specific DNS Suffix  . : RosehillAcademy

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.2%12(Preferred)

   Default Gateway . . . . . . . . . :

   DNS Servers . . . . . . . . . . . : 192.168.2.1

   NetBIOS over Tcpip. . . . . . . . : Disabled

 

Tunnel adapter Teredo Tunneling Pseudo-Interface:

 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:285c:1466:b4a5:3812(Preferred)

   Link-local IPv6 Address . . . . . : fe80::285c:1466:b4a5:3812%15(Preferred)

   Default Gateway . . . . . . . . . : ::

   NetBIOS over Tcpip. . . . . . . . : Disabled

Server:  UnKnown

Address:  192.168.2.1

 

Name:    google.com.RosehillAcademy

Addresses:  66.152.109.60

                 198.105.251.65

                 69.16.143.60

 

 

Pinging google.com [74.125.225.229] with 32 bytes of data:

Reply from 74.125.225.229: bytes=32 time=194ms TTL=53

Reply from 74.125.225.229: bytes=32 time=208ms TTL=53

 

Ping statistics for 74.125.225.229:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 194ms, Maximum = 208ms, Average = 201ms

Server:  UnKnown

Address:  192.168.2.1

 

Name:    yahoo.com.RosehillAcademy

Addresses:  66.152.109.60

                 198.105.251.65

                 69.16.143.60

 

 

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:

Reply from 98.139.183.24: bytes=32 time=278ms TTL=49

Reply from 98.139.183.24: bytes=32 time=211ms TTL=49

 

Ping statistics for 98.139.183.24:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 211ms, Maximum = 278ms, Average = 244ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

 10...b8 ac 6f d8 bd f7 ......Realtek PCIe GBE Family Controller

  1...........................Software Loopback Interface 1

 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

 15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0      192.168.2.1      192.168.2.2     10

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

      169.254.0.0      255.255.0.0      192.168.2.4      192.168.2.2     11

      192.168.2.0    255.255.255.0         On-link       192.168.2.2    266

      192.168.2.2  255.255.255.255         On-link       192.168.2.2    266

    192.168.2.255  255.255.255.255         On-link       192.168.2.2    266

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link       192.168.2.2    266

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link       192.168.2.2    266

===========================================================================

Persistent Routes:

  Network Address          Netmask  Gateway Address  Metric

      169.254.0.0      255.255.0.0      192.168.2.4       1

===========================================================================

 

IPv6 Route Table

===========================================================================

Active Routes:

 If Metric Network Destination      Gateway

 15     58 ::/0                     On-link

  1    306 ::1/128                  On-link

 15     58 2001::/32                On-link

 15    306 2001:0:5ef5:79fb:285c:1466:b4a5:3812/128

                                    On-link

 10    266 fe80::/64                On-link

 15    306 fe80::/64                On-link

 12    266 fe80::5efe:192.168.2.2/128

                                    On-link

 15    306 fe80::285c:1466:b4a5:3812/128

                                    On-link

 10    266 fe80::f10d:c03e:6495:c85d/128

                                    On-link

  1    306 ff00::/8                 On-link

 15    306 ff00::/8                 On-link

 10    266 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)

Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)

Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)

Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)

Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)

x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)

x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)

x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (08/19/2013 11:40:29 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 31404140

 

Error: (08/19/2013 11:40:29 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 31404140

 

Error: (08/19/2013 11:40:29 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/19/2013 11:32:17 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 30912675

 

Error: (08/19/2013 11:32:17 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 30912675

 

Error: (08/19/2013 11:32:17 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/19/2013 11:32:02 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 30897418

 

Error: (08/19/2013 11:32:02 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 30897418

 

Error: (08/19/2013 11:32:02 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/19/2013 11:31:47 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 30882161

 

 

System errors:

=============

Error: (08/20/2013 10:52:54 PM) (Source: Service Control Manager) (User: )

Description: The Windows Update service hung on starting.

 

Error: (08/20/2013 09:29:01 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR17.

 

Error: (08/20/2013 09:29:01 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR17.

 

Error: (08/20/2013 09:28:59 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR17.

 

Error: (08/20/2013 08:42:29 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR16.

 

Error: (08/20/2013 08:42:29 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR16.

 

Error: (08/20/2013 08:42:28 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR16.

 

Error: (08/20/2013 08:42:28 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR16.

 

Error: (08/20/2013 08:42:27 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR16.

 

Error: (08/20/2013 01:44:28 PM) (Source: Microsoft Antimalware) (User: )

Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

 

               New Signature Version:

 

               Previous Signature Version: 1.155.2339.0

 

               Update Source: %NT AUTHORITY59

 

               Update Stage: 4.2.0223.00

 

               Source Path: 4.2.0223.01

 

               Signature Type: %NT AUTHORITY602

 

               Update Type: %NT AUTHORITY604

 

               User: NT AUTHORITY\SYSTEM

 

               Current Engine Version: %NT AUTHORITY605

 

               Previous Engine Version: %NT AUTHORITY606

 

               Error code: %NT AUTHORITY607

 

               Error description: %NT AUTHORITY608

 

 

Microsoft Office Sessions:

=========================

Error: (08/19/2013 11:40:29 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 31404140

 

Error: (08/19/2013 11:40:29 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledEvent 31404140

 

Error: (08/19/2013 11:40:29 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/19/2013 11:32:17 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 30912675

 

Error: (08/19/2013 11:32:17 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledEvent 30912675

 

Error: (08/19/2013 11:32:17 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/19/2013 11:32:02 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 30897418

 

Error: (08/19/2013 11:32:02 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledEvent 30897418

 

Error: (08/19/2013 11:32:02 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/19/2013 11:31:47 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 30882161

 

 

CodeIntegrity Errors:

===================================

  Date: 2013-02-13 14:56:41.297

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2013-02-13 14:56:41.125

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

 

=========================== Installed Programs ============================

 

7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)

Adobe AIR (Version: 2.6.0.19120)

Adobe Flash Player 11 ActiveX (Version: 11.8.800.94)

Adobe Flash Player 11 Plugin (Version: 11.8.800.94)

Adobe Reader XI (11.0.03) (Version: 11.0.03)

Akamai NetSession Interface

Apple Application Support (Version: 2.3.4)

Apple Mobile Device Support (Version: 6.1.0.13)

Apple Software Update (Version: 2.1.3.127)

Audible Download Manager (Version: 6.6.0.15)

Backblaze

Barbie™ as Rapunzel

Bible Explorer Limited Edition

Bible Explorer Limited Edition (Version: 1.1)

Bing Bar (Version: 7.0.609.0)

Bonjour (Version: 3.0.0.10)

Book Collector

CalcuPak 2 HE 4.0 version 4.0 (Version: 4.0)

Canon IJ Network Scan Utility

Canon IJ Network Tool

Canon MP Navigator EX 1.0

Canon MP Navigator EX 2.0

Canon MX700 series

Canon MX700 series User Registration

Canon My Printer

Canon Utilities Easy-PhotoPrint EX

Canon Utilities Solution Menu

CCleaner (Version: 3.27)

Cut the Rope

D3DX10 (Version: 15.4.2368.0902)

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Dell Edoc Viewer (Version: 1.0.0)

Dell Printer Software (Version: 1.00.000)

Dell System Detect (Version: 3.3.2.1)

DING! (Version: 1.05.005)

EZ Fonts (Version: 1.0.0)

Google Chrome (Version: 28.0.1500.95)

Google Toolbar for Internet Explorer (Version: 1.0.0)

Google Toolbar for Internet Explorer (Version: 7.5.4413.1752)

Google Update Helper (Version: 1.3.21.153)

Intel® Control Center (Version: 1.2.1.1007)

Intel® Graphics Media Accelerator Driver

Intel® Rapid Storage Technology (Version: 0.0.0.0000)

iTunes (Version: 11.0.4.4)

Java 7 Update 25 (Version: 7.0.250)

Java 7 Update 7 (64-bit) (Version: 7.0.70)

Java Auto Updater (Version: 2.1.9.5)

Junk Mail filter update (Version: 15.4.3502.0922)

LeapFrog Connect (Version: 3.2.19.13664)

LeapFrog Tag Plugin (Version: 3.2.19.13664)

LEX 18 Desktop Weather

Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)

Mesh Runtime (Version: 15.4.5722.2)

Messenger Companion (Version: 15.4.3502.0922)

Mia Goes for Great (remove only)

Microsoft .NET Framework 1.1 (Version: 1.1.4322)

Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)

Microsoft .NET Framework 4 Extended (Version: 4.0.30319)

Microsoft Application Error Reporting (Version: 12.0.6015.5000)

Microsoft Mouse and Keyboard Center (Version: 2.1.177.0)

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)

Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Outlook Connector (Version: 14.0.6123.5001)

Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Professional 2010 (Version: 14.0.6029.1000)

Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)

Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)

Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)

Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit (Version: 14.0.5120.5000)

Microsoft Picture It! Express 2000 (Version: 4.0.0.0)

Microsoft Security Client (Version: 4.2.0223.1)

Microsoft Security Essentials (Version: 4.2.223.1)

Microsoft Silverlight (Version: 5.1.20513.0)

Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)

Microsoft Web Publishing Wizard 1.52

Microsoft XNA Framework Redistributable 4.0 (Version: 4.0.20823.0)

Mozilla Firefox 4.0 (x86 en-US) (Version: 4.0)

MSVCRT (Version: 15.4.2862.0708)

MSVCRT_amd64 (Version: 15.4.2862.0708)

MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)

MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)

Music Games Version 2.0

OneClickdigital Media Manager (Version: 54.0.0.0)

PC Optimizer Pro (Version: 6.4.6.4)

Picasa 3 (Version: 3.8)

Presto! PageManager 7.15.16 (Version: 7.15.16)

PrintMaster Platinum 18 (Version: 18.00.0000)

QuickTime (Version: 7.73.80.64)

Realtek High Definition Audio Driver (Version: 6.0.1.5963)

Revo Uninstaller 1.94 (Version: 1.94)

ScanSoft OmniPage SE 4 (Version: 15.2.0020)

Skype™ 6.3 (Version: 6.3.105)

SUPERAntiSpyware (Version: 5.6.1032)

TekniaGreek

Typing Instructor for Kids (Version: 5.0.0)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)

Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)

Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)

Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)

Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Plugin) (Version: 3.2.19.13664)

Windows Driver Package - Google, Inc. (WinUSB) AndroidUsbDeviceClass  (08/11/2009 2.0.0010.00002) (Version: 08/11/2009 2.0.0010.00002)

Windows Driver Package - LeapFrog (FlyUsb) USB  (11/05/2008 1.1.1.0) (Version: 11/05/2008 1.1.1.0)

Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (Version: 09/10/2009 02.03.05.012)

Windows Live Communications Platform (Version: 15.4.3502.0922)

Windows Live Essentials (Version: 15.4.3502.0922)

Windows Live Essentials (Version: 15.4.3555.0308)

Windows Live Family Safety (Version: 15.4.3555.0308)

Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)

Windows Live Installer (Version: 15.4.3502.0922)

Windows Live Language Selector (Version: 15.4.3555.0308)

Windows Live Mail (Version: 15.4.3502.0922)

Windows Live Mesh (Version: 15.4.3502.0922)

Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)

Windows Live Messenger (Version: 15.4.3538.0513)

Windows Live Messenger Companion Core (Version: 15.4.3502.0922)

Windows Live MIME IFilter (Version: 15.4.3502.0922)

Windows Live Movie Maker (Version: 15.4.3502.0922)

Windows Live Photo Common (Version: 15.4.3502.0922)

Windows Live Photo Gallery (Version: 15.4.3502.0922)

Windows Live PIMT Platform (Version: 15.4.3508.1109)

Windows Live Remote Client (Version: 15.4.5722.2)

Windows Live Remote Client Resources (Version: 15.4.5722.2)

Windows Live Remote Service (Version: 15.4.5722.2)

Windows Live Remote Service Resources (Version: 15.4.5722.2)

Windows Live SOXE (Version: 15.4.3502.0922)

Windows Live SOXE Definitions (Version: 15.4.3502.0922)

Windows Live UX Platform (Version: 15.4.3502.0922)

Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)

Windows Live Writer (Version: 15.4.3502.0922)

Windows Live Writer Resources (Version: 15.4.3502.0922)

WinRAR 4.01 (32-bit) (Version: 4.01.0)

YouSendIt Express (Version: 2.11.2)

 

========================= Devices: ================================

 

Name: USB Printing Support

Description: USB Printing Support

Class Guid: {36fc9e60-c465-11cf-8056-444553540000}

Manufacturer: Microsoft

Service: usbprint

Problem: : This device cannot start. (Code10)

Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.

On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

 

========================= Memory info: ===================================

 

Percentage of memory in use: 50%

Total physical RAM: 4060.99 MB

Available physical RAM: 1999.21 MB

Total Pagefile: 8120.17 MB

Available Pagefile: 5536.57 MB

Total Virtual: 4095.88 MB

Available Virtual: 3963.78 MB

 

========================= Partitions: =====================================

 

1 Drive c: (OS) (Fixed) (Total:457.07 GB) (Free:254.33 GB) NTFS

 

========================= Users: ========================================

 

User accounts for \\SCHOOLROOM-PC

 

Administrator            ASPNET                   Guest                   

Leigh Ann               

 

**** End of log ****

MiniToolBox by Farbar  Version: 13-07-2013

Ran by Leigh Ann (administrator) on 20-08-2013 at 22:57:57

Running from "C:\Users\Leigh Ann\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JHLMZXMD"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Normal

***************************************************************************

 

========================= IE Proxy Settings: ==============================

 

Proxy is not enabled.

No Proxy Server is set.

 

========================= FF Proxy Settings: ==============================

 

========================= Hosts content: =================================

 

127.0.0.1       localhost

 

========================= IP Configuration: ================================

 

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)

 

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global

add route prefix=169.254.0.0/16 interface="iftype0_0" nexthop=192.168.2.4 metric=1 publish=Yes

 

 

popd

# End of IPv4 configuration

 

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : SchoolRoom-PC

   Primary Dns Suffix  . . . . . . . :

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

   DNS Suffix Search List. . . . . . : RosehillAcademy

 

Ethernet adapter Local Area Connection:

 

   Connection-specific DNS Suffix  . : RosehillAcademy

   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

   Physical Address. . . . . . . . . : B8-AC-6F-D8-BD-F7

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::f10d:c03e:6495:c85d%10(Preferred)

   IPv4 Address. . . . . . . . . . . : 192.168.2.2(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Tuesday, August 20, 2013 10:46:20 PM

   Lease Expires . . . . . . . . . . : Saturday, September 27, 2149 5:26:18 AM

   Default Gateway . . . . . . . . . : 192.168.2.1

   DHCP Server . . . . . . . . . . . : 192.168.2.1

   DHCPv6 IAID . . . . . . . . . . . : 246983791

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-1E-09-6A-B8-AC-6F-D8-BD-F7

   DNS Servers . . . . . . . . . . . : 192.168.2.1

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Tunnel adapter isatap.RosehillAcademy:

 

   Connection-specific DNS Suffix  . : RosehillAcademy

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.2%12(Preferred)

   Default Gateway . . . . . . . . . :

   DNS Servers . . . . . . . . . . . : 192.168.2.1

   NetBIOS over Tcpip. . . . . . . . : Disabled

 

Tunnel adapter Teredo Tunneling Pseudo-Interface:

 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:285c:1466:b4a5:3812(Preferred)

   Link-local IPv6 Address . . . . . : fe80::285c:1466:b4a5:3812%15(Preferred)

   Default Gateway . . . . . . . . . : ::

   NetBIOS over Tcpip. . . . . . . . : Disabled

Server:  UnKnown

Address:  192.168.2.1

 

Name:    google.com.RosehillAcademy

Addresses:  66.152.109.60

                 198.105.251.65

                 69.16.143.60

 

 

Pinging google.com [74.125.225.229] with 32 bytes of data:

Reply from 74.125.225.229: bytes=32 time=194ms TTL=53

Reply from 74.125.225.229: bytes=32 time=208ms TTL=53

 

Ping statistics for 74.125.225.229:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 194ms, Maximum = 208ms, Average = 201ms

Server:  UnKnown

Address:  192.168.2.1

 

Name:    yahoo.com.RosehillAcademy

Addresses:  66.152.109.60

                 198.105.251.65

                 69.16.143.60

 

 

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:

Reply from 98.139.183.24: bytes=32 time=278ms TTL=49

Reply from 98.139.183.24: bytes=32 time=211ms TTL=49

 

Ping statistics for 98.139.183.24:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 211ms, Maximum = 278ms, Average = 244ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

 10...b8 ac 6f d8 bd f7 ......Realtek PCIe GBE Family Controller

  1...........................Software Loopback Interface 1

 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

 15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0      192.168.2.1      192.168.2.2     10

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

      169.254.0.0      255.255.0.0      192.168.2.4      192.168.2.2     11

      192.168.2.0    255.255.255.0         On-link       192.168.2.2    266

      192.168.2.2  255.255.255.255         On-link       192.168.2.2    266

    192.168.2.255  255.255.255.255         On-link       192.168.2.2    266

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link       192.168.2.2    266

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link       192.168.2.2    266

===========================================================================

Persistent Routes:

  Network Address          Netmask  Gateway Address  Metric

      169.254.0.0      255.255.0.0      192.168.2.4       1

===========================================================================

 

IPv6 Route Table

===========================================================================

Active Routes:

 If Metric Network Destination      Gateway

 15     58 ::/0                     On-link

  1    306 ::1/128                  On-link

 15     58 2001::/32                On-link

 15    306 2001:0:5ef5:79fb:285c:1466:b4a5:3812/128

                                    On-link

 10    266 fe80::/64                On-link

 15    306 fe80::/64                On-link

 12    266 fe80::5efe:192.168.2.2/128

                                    On-link

 15    306 fe80::285c:1466:b4a5:3812/128

                                    On-link

 10    266 fe80::f10d:c03e:6495:c85d/128

                                    On-link

  1    306 ff00::/8                 On-link

 15    306 ff00::/8                 On-link

 10    266 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)

Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)

Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)

Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)

Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)

x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)

x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)

x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

 

==================

Error: (08/19/2013 11:40:29 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 31404140

 

Error: (08/19/2013 11:40:29 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 31404140

 

Error: (08/19/2013 11:40:29 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/19/2013 11:32:17 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 30912675

 

Error: (08/19/2013 11:32:17 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 30912675

 

Error: (08/19/2013 11:32:17 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/19/2013 11:32:02 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 30897418

 

Error: (08/19/2013 11:32:02 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 30897418

 

Error: (08/19/2013 11:32:02 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/19/2013 11:31:47 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 30882161

 

 

System errors:

=============

Error: (08/20/2013 10:52:54 PM) (Source: Service Control Manager) (User: )

Description: The Windows Update service hung on starting.

 

Error: (08/20/2013 09:29:01 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR17.

 

Error: (08/20/2013 09:29:01 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR17.

 

Error: (08/20/2013 09:28:59 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR17.

 

Error: (08/20/2013 08:42:29 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR16.

 

Error: (08/20/2013 08:42:29 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR16.

 

Error: (08/20/2013 08:42:28 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR16.

 

Error: (08/20/2013 08:42:28 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR16.

 

Error: (08/20/2013 08:42:27 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR16.

 

Error: (08/20/2013 01:44:28 PM) (Source: Microsoft Antimalware) (User: )

Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

 

               New Signature Version:

 

               Previous Signature Version: 1.155.2339.0

 

               Update Source: %NT AUTHORITY59

 

               Update Stage: 4.2.0223.00

 

               Source Path: 4.2.0223.01

 

               Signature Type: %NT AUTHORITY602

 

               Update Type: %NT AUTHORITY604

 

               User: NT AUTHORITY\SYSTEM

 

               Current Engine Version: %NT AUTHORITY605

 

               Previous Engine Version: %NT AUTHORITY606

 

               Error code: %NT AUTHORITY607

 

               Error description: %NT AUTHORITY608

 

 

Microsoft Office Sessions:

=========================

Error: (08/19/2013 11:40:29 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 31404140

 

Error: (08/19/2013 11:40:29 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledEvent 31404140

 

Error: (08/19/2013 11:40:29 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/19/2013 11:32:17 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 30912675

 

Error: (08/19/2013 11:32:17 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledEvent 30912675

 

Error: (08/19/2013 11:32:17 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/19/2013 11:32:02 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 30897418

 

Error: (08/19/2013 11:32:02 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledEvent 30897418

 

Error: (08/19/2013 11:32:02 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/19/2013 11:31:47 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 30882161

 

 

CodeIntegrity Errors:

===================================

  Date: 2013-02-13 14:56:41.297

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2013-02-13 14:56:41.125

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

 

=========================== Installed Programs ============================

 

7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)

Adobe AIR (Version: 2.6.0.19120)

Adobe Flash Player 11 ActiveX (Version: 11.8.800.94)

Adobe Flash Player 11 Plugin (Version: 11.8.800.94)

Adobe Reader XI (11.0.03) (Version: 11.0.03)

Akamai NetSession Interface

Apple Application Support (Version: 2.3.4)

Apple Mobile Device Support (Version: 6.1.0.13)

Apple Software Update (Version: 2.1.3.127)

Audible Download Manager (Version: 6.6.0.15)

Backblaze

Barbie™ as Rapunzel

Bible Explorer Limited Edition

Bible Explorer Limited Edition (Version: 1.1)

Bing Bar (Version: 7.0.609.0)

Bonjour (Version: 3.0.0.10)

Book Collector

CalcuPak 2 HE 4.0 version 4.0 (Version: 4.0)

Canon IJ Network Scan Utility

Canon IJ Network Tool

Canon MP Navigator EX 1.0

Canon MP Navigator EX 2.0

Canon MX700 series

Canon MX700 series User Registration

Canon My Printer

Canon Utilities Easy-PhotoPrint EX

Canon Utilities Solution Menu

CCleaner (Version: 3.27)

Cut the Rope

D3DX10 (Version: 15.4.2368.0902)

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Dell Edoc Viewer (Version: 1.0.0)

Dell Printer Software (Version: 1.00.000)

Dell System Detect (Version: 3.3.2.1)

DING! (Version: 1.05.005)

EZ Fonts (Version: 1.0.0)

Google Chrome (Version: 28.0.1500.95)

Google Toolbar for Internet Explorer (Version: 1.0.0)

Google Toolbar for Internet Explorer (Version: 7.5.4413.1752)

Google Update Helper (Version: 1.3.21.153)

Intel® Control Center (Version: 1.2.1.1007)

Intel® Graphics Media Accelerator Driver

Intel® Rapid Storage Technology (Version: 0.0.0.0000)

iTunes (Version: 11.0.4.4)

Java 7 Update 25 (Version: 7.0.250)

Java 7 Update 7 (64-bit) (Version: 7.0.70)

Java Auto Updater (Version: 2.1.9.5)

Junk Mail filter update (Version: 15.4.3502.0922)

LeapFrog Connect (Version: 3.2.19.13664)

LeapFrog Tag Plugin (Version: 3.2.19.13664)

LEX 18 Desktop Weather

Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)

Mesh Runtime (Version: 15.4.5722.2)

Messenger Companion (Version: 15.4.3502.0922)

Mia Goes for Great (remove only)

Microsoft .NET Framework 1.1 (Version: 1.1.4322)

Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)

Microsoft .NET Framework 4 Extended (Version: 4.0.30319)

Microsoft Application Error Reporting (Version: 12.0.6015.5000)

Microsoft Mouse and Keyboard Center (Version: 2.1.177.0)

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)

Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Outlook Connector (Version: 14.0.6123.5001)

Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Professional 2010 (Version: 14.0.6029.1000)

Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)

Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)

Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)

Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit (Version: 14.0.5120.5000)

Microsoft Picture It! Express 2000 (Version: 4.0.0.0)

Microsoft Security Client (Version: 4.2.0223.1)

Microsoft Security Essentials (Version: 4.2.223.1)

Microsoft Silverlight (Version: 5.1.20513.0)

Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)

Microsoft Web Publishing Wizard 1.52

Microsoft XNA Framework Redistributable 4.0 (Version: 4.0.20823.0)

Mozilla Firefox 4.0 (x86 en-US) (Version: 4.0)

MSVCRT (Version: 15.4.2862.0708)

MSVCRT_amd64 (Version: 15.4.2862.0708)

MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)

MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)

Music Games Version 2.0

OneClickdigital Media Manager (Version: 54.0.0.0)

PC Optimizer Pro (Version: 6.4.6.4)

Picasa 3 (Version: 3.8)

Presto! PageManager 7.15.16 (Version: 7.15.16)

PrintMaster Platinum 18 (Version: 18.00.0000)

QuickTime (Version: 7.73.80.64)

Realtek High Definition Audio Driver (Version: 6.0.1.5963)

Revo Uninstaller 1.94 (Version: 1.94)

ScanSoft OmniPage SE 4 (Version: 15.2.0020)

Skype™ 6.3 (Version: 6.3.105)

SUPERAntiSpyware (Version: 5.6.1032)

TekniaGreek

Typing Instructor for Kids (Version: 5.0.0)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)

Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)

Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)

Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)

Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Plugin) (Version: 3.2.19.13664)

Windows Driver Package - Google, Inc. (WinUSB) AndroidUsbDeviceClass  (08/11/2009 2.0.0010.00002) (Version: 08/11/2009 2.0.0010.00002)

Windows Driver Package - LeapFrog (FlyUsb) USB  (11/05/2008 1.1.1.0) (Version: 11/05/2008 1.1.1.0)

Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (Version: 09/10/2009 02.03.05.012)

Windows Live Communications Platform (Version: 15.4.3502.0922)

Windows Live Essentials (Version: 15.4.3502.0922)

Windows Live Essentials (Version: 15.4.3555.0308)

Windows Live Family Safety (Version: 15.4.3555.0308)

Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)

Windows Live Installer (Version: 15.4.3502.0922)

Windows Live Language Selector (Version: 15.4.3555.0308)

Windows Live Mail (Version: 15.4.3502.0922)

Windows Live Mesh (Version: 15.4.3502.0922)

Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)

Windows Live Messenger (Version: 15.4.3538.0513)

Windows Live Messenger Companion Core (Version: 15.4.3502.0922)

Windows Live MIME IFilter (Version: 15.4.3502.0922)

Windows Live Movie Maker (Version: 15.4.3502.0922)

Windows Live Photo Common (Version: 15.4.3502.0922)

Windows Live Photo Gallery (Version: 15.4.3502.0922)

Windows Live PIMT Platform (Version: 15.4.3508.1109)

Windows Live Remote Client (Version: 15.4.5722.2)

Windows Live Remote Client Resources (Version: 15.4.5722.2)

Windows Live Remote Service (Version: 15.4.5722.2)

Windows Live Remote Service Resources (Version: 15.4.5722.2)

Windows Live SOXE (Version: 15.4.3502.0922)

Windows Live SOXE Definitions (Version: 15.4.3502.0922)

Windows Live UX Platform (Version: 15.4.3502.0922)

Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)

Windows Live Writer (Version: 15.4.3502.0922)

Windows Live Writer Resources (Version: 15.4.3502.0922)

WinRAR 4.01 (32-bit) (Version: 4.01.0)

YouSendIt Express (Version: 2.11.2)

 

========================= Devices: ================================

 

Name: USB Printing Support

Description: USB Printing Support

Class Guid: {36fc9e60-c465-11cf-8056-444553540000}

Manufacturer: Microsoft

Service: usbprint

Problem: : This device cannot start. (Code10)

Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.

On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

 

========================= Memory info: ===================================

 

Percentage of memory in use: 50%

Total physical RAM: 4060.99 MB

Available physical RAM: 1999.21 MB

Total Pagefile: 8120.17 MB

Available Pagefile: 5536.57 MB

Total Virtual: 4095.88 MB

Available Virtual: 3963.78 MB

========================= Partitions: =====================================

 

1 Drive c: (OS) (Fixed) (Total:457.07 GB) (Free:254.33 GB) NTFS

 

========================= Users: ========================================

 

User accounts for \\SCHOOLROOM-PC

 

Administrator            ASPNET                   Guest                   

Leigh Ann               

 

**** End of log ****

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

Database version: v2013.08.16.05

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 10.0.9200.16660

Leigh Ann :: SCHOOLROOM-PC [administrator]

8/20/2013 11:07:38 PM

mbam-log-2013-08-20 (23-07-38).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 234111

Time elapsed: 24 minute(s), 26 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 1

HKCR\CLSID\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB} (PUP.Optional.WeCare.A) -> Quarantined and deleted successfully.

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 3

C:\Users\Leigh Ann\Local Settings\Temporary Internet Files\Content.IE5\GWFY2Y81\7zip_bimo_1928.exe (PUP.Optional.InstallIQ) -> Quarantined and deleted successfully.

C:\Users\Leigh Ann\Local Settings\Temporary Internet Files\Content.IE5\GWFY2Y81\wajam_install[1].exe (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.

C:\Users\Leigh Ann\Local Settings\Temporary Internet Files\Content.IE5\LXMMP0Z6\7zip_bimo_1928.exe (PUP.Optional.InstallIQ) -> Quarantined and deleted successfully.

 

(end)

 

Malwarebytes Anti-Rootkit BETA 1.06.1.1005

www.malwarebytes.org

 

Database version: v2013.08.21.07

 

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 10.0.9200.16660

Leigh Ann :: SCHOOLROOM-PC [administrator]

 

8/21/2013 9:01:18 PM

mbar-log-2013-08-21 (21-01-18).txt

 

Scan type: Quick scan

Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P

Scan options disabled: PUP

Objects scanned: 263598

Time elapsed: 10 minute(s), 36 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

Rkill 2.6.1 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

Copyright 2008-2013 BleepingComputer.com

More Information about Rkill can be found at this link:

 http://www.bleepingcomputer.com/forums/topic308364.html

 

Program started at: 08/21/2013 09:40:55 PM in x64 mode.

Windows Version: Windows 7 Home Premium Service Pack 1

 

Checking for Windows services to stop:

 

 * No malware services found to stop.

 

Checking for processes to terminate:

 

 * C:\Windows\System32\spool\drivers\x64\3\WrtMon.exe (PID: 3368) [WD-HEUR]

 * C:\Windows\System32\spool\drivers\x64\3\WrtProc.exe (PID: 3984) [WD-HEUR]

 

2 proccesses terminated!

 

Checking Registry for malware related settings:

 

 * No issues found in the Registry.

 

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

 

Performing miscellaneous checks:

 

 * No issues found.

 

Checking Windows Service Integrity:

 

 * No issues found.

 

Searching for Missing Digital Signatures:

 

 * No issues found.



#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,658 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:10:40 PM

Posted 21 August 2013 - 09:14 PM

I can see PC optimizer Pro in the list of installed programs (Control Panel).

See if you can uninstall it from there.

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 LAHSLP

LAHSLP
  • Topic Starter

  • Members
  • 28 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Lexington, KY
  • Local time:01:40 AM

Posted 23 August 2013 - 02:39 PM

I have completed the above tasks.

 

I have pasted the reports below.

 

Thank you

 

 

# AdwCleaner v3.000 - Report created 22/08/2013 at 22:42:55

# Updated 20/08/2013 by Xplode

# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

# Username : Leigh Ann - SCHOOLROOM-PC

# Running from : C:\Users\Leigh Ann\Desktop\adwcleaner.exe

# Option : Clean

 

***** [ Services ] *****

 

 

***** [ Files / Folders ] *****

 

Folder Deleted : C:\ProgramData\APN

Folder Deleted : C:\ProgramData\PC Optimizer Pro

Folder Deleted : C:\ProgramData\Trymedia

Folder Deleted : C:\Program Files\PC Optimizer Pro

Folder Deleted : C:\Users\Leigh Ann\AppData\Roaming\DSite

File Deleted : C:\Users\Leigh Ann\AppData\Roaming\Mozilla\Firefox\Profiles\yke2kuq9.default\user.js

 

***** [ Shortcuts ] *****

 

 

***** [ Registry ] *****

 

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKCU\Software\pc optimizer pro

Key Deleted : HKCU\Software\wecarereminder

Key Deleted : HKCU\Software\YahooPartnerToolbar

Key Deleted : HKLM\Software\InstallIQ

 

***** [ Browsers ] *****

 

-\\ Internet Explorer v10.0.9200.16660

 

Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page]

 

-\\ Mozilla Firefox v4.0 (en-US)

 

[ File : C:\Users\Leigh Ann\AppData\Roaming\Mozilla\Firefox\Profiles\yke2kuq9.default\prefs.js ]

 

Line Deleted : user_pref("extensions.wrc.SearchRules.ask.com.style", ".WRCN {display:none} #yui-main .tsrc_vnru .title + .WRCN, #yui-main #teoma-results .title + .WRCN {display:inline !important; background: url(\"I[...]

Line Deleted : user_pref("extensions.wrc.SearchRules.ask.com.url", "^hxxp(s)?\\:\\/\\/(.+\\.)?ask\\.com\\/.*");

Line Deleted : user_pref("extensions.wrc.SearchRules.rambler.ru.style", ".WRCN {display:none} .search-results .title + .WRCN {display:inline !important; background: url(\"IMAGE\") right no-repeat}");

Line Deleted : user_pref("browser.search.selectedEngine", "Delta Search");

 

-\\ Google Chrome v29.0.1547.57

 

[ File : C:\Users\Leigh Ann\AppData\Local\Google\Chrome\User Data\Default\preferences ]

 

Deleted : homepage

Deleted : urls_to_restore_on_startup

 

*************************

 

AdwCleaner[S0].txt - [2689 octets] - [22/08/2013 22:42:55]

 

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2749 octets] ##########B

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 5.5.4 (08.22.2013:1)

OS: Windows 7 Home Premium x64

Ran by Leigh Ann on Thu 08/22/2013 at 22:52:46.66

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Registry Values

 

 

 

~~~ Registry Keys

 

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\dsiteproducts

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasapi32

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasmancs

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\askpartnercobrandingtool_rasapi32

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\askpartnercobrandingtool_rasmancs

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskSLib_RASAPI32

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskSLib_RASMANCS

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\UpdateTask_RASAPI32

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\UpdateTask_RASMANCS

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\AskSLib_RASAPI32

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\AskSLib_RASMANCS

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\UpdateTask_RASAPI32

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\UpdateTask_RASMANCS

 

 

 

~~~ Files

 

 

 

~~~ Folders

 

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{0028A757-4F26-4575-ABDE-ED10DC826AA6}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{00A4FE99-E67E-4A43-B267-8988411E2FF0}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{091DEF30-802C-40E6-84E8-52A32873BD9E}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{0EFE0375-3B0F-4AAF-BD4C-F75F480CA729}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{135FBC6B-D174-4480-B292-4C86B0C98FCF}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{1378DA19-2741-48CA-83D0-63BC03459E11}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{141F2DB9-2A8D-44BC-8AA6-5BA1648018A3}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{14AFECBC-832D-4076-9C86-4C04009B0DC9}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{14D974C5-74DA-40F2-9EE6-F7C44E179881}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{15C3CE13-6D56-48F4-9532-41AA1DAAD587}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{1A632D5A-CBF2-457D-AD7C-28F5B5C8A3A9}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{1BA07425-D299-4A4F-B49E-224219A76C26}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{1E72F50C-CE09-4396-B917-C13FB2713AED}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{25356C4E-6FF2-42CE-88F6-3FA244968328}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{26A0FB1B-4474-4526-A347-1D01CF108DBB}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{277D34DA-66F0-4A67-A7E6-E30118BEAA01}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{292E22BC-1FEA-4DCC-ACE2-59BFAB017354}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{29A4420D-18C0-4A21-9ED4-2474E81FD412}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{2B9B540F-1352-40F6-B488-7EB5AE92BD10}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{2BE89888-37E4-4F89-95E0-800B1CC14B52}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{2CE32020-5F74-4711-99CD-8AC84C2E3DE8}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{2D017F3C-CBDB-4B5C-B25E-A4F1CC609279}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{2EB9FD00-D63E-4CAE-A324-B59FCD1BADFF}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{2F30B981-546B-49BA-A633-6CE860EB341F}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{3133FA8F-F1B1-4F87-A5C8-970D90F95463}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{3522449B-3AF1-46F7-A10D-6537B6ADB767}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{3809EA6D-9371-46FF-BB52-9A3DA7BD8483}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{3813A20C-B884-4339-BA57-159BD14C336C}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{3CB355AB-FE50-401A-A11B-25E422D16F14}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{3D181009-F619-43C4-ADD3-F6C981AD2B2D}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{3D906BE3-1D40-4D48-91A5-3C73B277EDDC}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{4102DBEC-BC50-4E7B-B9E5-3124640A9D82}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{42F0E82F-2021-429D-9679-1667272D15BE}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{44D30BD2-C334-45EA-88E0-B8AAC345310B}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{4783F64F-8E58-4C93-A597-2F7CE10DEC8E}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{49F46611-2242-4648-8824-A6937370B7EA}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{4CB13685-F346-4784-89C3-E0FFA1AACCFF}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{526A885B-1851-43D6-92AB-67B07ACAD6EA}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{5279E492-41B9-43E0-A4F9-81367B039D4D}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{53048033-7011-46BC-8A41-6DEFC54CCC1F}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{55EA2FC6-0649-4F7D-802F-EBE64ECEB8A2}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{5EEAE9A0-AE6F-4232-93B8-7950F82F3757}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{5FDD1601-606D-484D-9AE6-A35A3563CDF7}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{68A77CDA-CADC-4C5C-8354-AF26038A289B}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{6F3750A2-E9F8-4A02-B246-21D5D28AAB5E}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{703D3678-0B95-4555-B19A-5C264BD24D30}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{705E16FA-2CC1-441B-9E42-9CEE32200B3D}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{70B9F32B-0AD6-4D9D-A563-41873F381894}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{7179EF94-FE46-4136-AF29-13C7E28F89C2}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{748DDD89-449E-400E-8852-E021C266FA0C}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{7865261F-B5A0-4BB3-821C-744B261E3CB5}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{795D16CB-FA32-44B3-8CA7-DDCDD31EF4AC}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{7A12AA06-86EC-45B6-987F-DA877CCB7106}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{7BC74C4F-70C7-4D05-8E81-25899B185A6E}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{7DE3F529-E480-407A-94C3-AB5E63356C37}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{7F8E301E-BD57-44D2-98FD-FF8AB5E4CD31}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{8282F6B8-70D3-4A4F-832F-AE48CCF61373}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{8673A9F5-5BCE-4947-95EE-AF3E7C987584}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{88D69173-075F-4876-A7BD-62EA0E30A93A}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{8BF1148E-B336-4624-97A0-D32B169C4605}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{8C6846F6-1657-468F-A3E8-D1E5192ACAED}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{8DFF73C9-E7E5-48EE-8C9A-2164234559C0}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{8EA6EA73-585E-4F93-8393-76FFB5341D64}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{8F78E168-0A63-4397-A6D9-C54D69E1334D}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{90162830-CE7F-41ED-9E07-877A1D57621C}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{92F72330-E558-4E97-BE1D-F675BA0D2817}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{9632AE50-B2F0-4BB5-BA4B-0D7EAE3C2FDC}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{986D134E-9800-409F-8E2A-E6EE1340A5CE}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{98AC939E-D670-4A45-9CE0-F85064D757ED}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{9A1F7ACD-A2E8-416D-929D-C96D124759FC}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{9DEBE270-B367-4D85-98CA-0A695A8CD4FA}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{A18BB3AA-EEC5-45E9-8118-39CC42D9CDBE}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{A313571D-137B-4397-B99D-6BD5606C6F7C}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{A3144317-1ADB-4A7D-8C71-ABB098F0A978}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{A3CA9E81-E054-4B9B-A50C-5B821CA8D8DD}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{A7D346E7-33A6-4FCA-9392-A2895DC960EA}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{AA82DA11-AD29-4B62-AA68-8EAADF9C4D96}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{AAAD2646-3391-4D5A-B486-2327A88E04E0}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{ACCD38D7-CE99-46FE-A2B8-1E7528E6E3C8}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{AD9105F7-1CFB-481E-B8E7-9622AA083D23}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{AFFAD652-0808-4CF0-BE4B-BCEBA2DB54D0}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{B1635EF1-BB54-4E45-BA64-884F067DB881}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{B2D65DC7-7795-4F7E-B160-B6919ECE98C3}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{B3A82C97-6B48-44F0-A710-B80F5179CC77}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{B75E79E3-0229-4497-8667-48878B56BAB5}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{B98A50F2-84A4-47B5-ABC2-4768BB22B154}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{B9B12748-F490-4729-96A3-A4E44AF0D707}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{BA446AD1-0A52-4CFE-9666-B3DF8BA13BC5}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{BB522919-6693-4FE5-BC09-A087794EA616}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{BCEC6379-FCCA-455D-8FD6-1337DCD970AA}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{C0CE5B9D-1213-4D75-ADBB-025429B21429}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{C1608D20-0A9E-4BF0-A568-F69C2C36DC30}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{C1C3B10D-7DA4-417D-94A4-B431F00F3686}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{C240B400-18EB-4D41-9FD4-449379AB6333}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{C28122C7-388E-4FA8-B9CB-2ACF3A4AFF0C}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{C2E57F86-901C-4658-953F-19ACFB7DEC8F}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{C3A1F6AA-E909-443A-ACE2-4EABAB5CB88C}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{C3C2769D-30C8-4683-8E4C-4456462A5091}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{C862AD1D-DC1F-4775-8E27-26C67CECBC94}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{CC3C90A9-360B-4B35-8F76-134108002C2A}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{D18FC5FA-D1C4-4247-A2E9-39EE20148402}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{D23E2C77-68BD-4BC5-B8A3-AC10D7ADBD1E}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{D26EA03C-B6A9-4FEA-9594-989D6129A070}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{D2A64077-9E7F-4800-9D73-1554A18C5858}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{D6C2E7B3-7714-4BAD-9D65-3225FD52C831}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{D98F7F36-8F26-47D9-AED6-35FCDB78F045}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{DB64981D-F95E-44D7-B93A-E6218DFB8424}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{DDA0D2D2-3903-4016-9BBD-6B9C8097AE14}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{DEEF24AD-7175-43A2-ABE7-97F672397D5B}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{E1B5EB6D-142B-48B6-907F-710D18158661}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{E94C6F20-B2A7-4FF9-9167-3CA77A0E952A}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{EB45C629-646E-4787-976C-C5200A09C123}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{EF3DA564-9432-43CB-B788-E6A9C6422104}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{F55EFC79-1780-4EF1-B3C9-828E13822D3A}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{F56E42C0-65D9-4394-87C5-DBABF83497B9}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{F6965405-DFB7-49E3-8F10-323F89EE93B3}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{F8D3A8A1-FA4C-4B47-8573-DE01C84D48EB}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{F95879A3-4476-465B-BB88-6285742F4ED8}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{F9838923-4211-474C-87A4-BF2F8DC07C47}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{FAE88036-D962-440C-A5C5-64BBEC85928C}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{FAFAEAB7-287D-413F-93EE-FD7917C39BAD}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{FC759D9E-7964-415A-A2FD-9D3960E6861F}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{FDE530B9-8DB5-4639-B539-43745AFB3724}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{FEB4B555-A81B-4F6D-B9E0-915CDFAB1941}

Successfully deleted: [Empty Folder] C:\Users\Leigh Ann\appdata\local\{FFDD7251-56FF-4D9A-8632-8049FDCCCB19}

 

 

 

~~~ FireFox

 

Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions\\{1C43BAF1-00C2-40A8-A09E-F84CFD79546D}

 

 

 

~~~ Event Viewer Logs were cleared

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Thu 08/22/2013 at 22:59:44.84

End of JRT log

 

Eset found no threats.



#8 Broni

Broni

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Posted 23 August 2013 - 04:58 PM

How is computer doing?

 

p22002970.gif Update Firefox to the latest 23.0.1 version.

 

p22002970.gif Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.


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#9 LAHSLP

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Posted 29 August 2013 - 10:04 PM

I had not been using this computer except to follow your instructions when you last wrote.  I have now been using this computer for the past week.  It does not seem slow any more except whenever I am running Windows Media Player and anything else.  Then it slows considerably.  Other than that it seems back to normal.

 

Do I need to uninstall anything or do anything else?

 

Thanks!

 

Leigh Ann



#10 Broni

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Posted 29 August 2013 - 11:21 PM

It does not seem slow any more except whenever I am running Windows Media Player and anything else.  Then it slows considerably.

That would be a subject to a different forum.

 

Here...

 

Your computer is clean p3879546.jpg

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/
Windows 8: http://www.bleepingcomputer.com/tutorials/windows-8-system-restore-guide/#disable

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

12. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.


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